An instrument for assessing lean service adoption

International Journal of Operations and Production Management

Volumn 33, Issue 9, 2013, Pages 1131-1165

  Malmbrandt, Malin ^a   Åhlström, Pär ^a  

^a STOCKHOLM SCHOOL OF ECONOMICS   (Sweden)

Author keywords

Assessment instrument; Lean production; Lean service; Performance measurement; Service industries

Indexed keywords

EID: 84883615105     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/IJOPM-05-2011-0175     Document Type: Article

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