"Lean" service: In defense of a production-line approach

International Journal of Service Industry Management

Volumn 9, Issue 3, 1998, Pages 207-225

  Bowen, David E ^a   Youngdahl, William E ^a  

^a Banner Thunderbird Medical Center   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0032360014     PISSN: 09564233     EISSN: None     Source Type: Journal    
DOI: 10.1108/09564239810223510     Document Type: Article

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