Applying Lean Six Sigma and TRIZ methodology in banking services

Total Quality Management and Business Excellence

Volumn 21, Issue 3, 2010, Pages 301-315

  Wang, Fu Kwun ^a   Chen, Kao Shan ^a  

^a NATIONAL TAIWAN UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Taiwan)

Author keywords

Banking services; DMAIC; Lean Six Sigma; TRIZ

Indexed keywords

EID: 77951234058     PISSN: 14783363     EISSN: 14783371     Source Type: Journal    
DOI: 10.1080/14783360903553248     Document Type: Article

References (13)

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