메뉴 건너뛰기




Volumn 67, Issue 11, 2014, Pages 2250-2257

The effect of digital signage on shoppers' behavior: The role of the evoked experience

Author keywords

Aesthetics of experience; Brand experience; Digital signage; Shopping experience; Store atmospherics

Indexed keywords


EID: 84905577794     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jbusres.2014.06.013     Document Type: Article
Times cited : (120)

References (57)
  • 3
    • 33749058714 scopus 로고    scopus 로고
    • In store music and consumer-brand relationships: Relational transformation following experiences of (mis)fit
    • Beverland M., Ching Lim E., Morrison M., Terziovski M. In store music and consumer-brand relationships: Relational transformation following experiences of (mis)fit. Journal of Business Research 2006, 59(9):982-989.
    • (2006) Journal of Business Research , vol.59 , Issue.9 , pp. 982-989
    • Beverland, M.1    Ching Lim, E.2    Morrison, M.3    Terziovski, M.4
  • 4
    • 33749286599 scopus 로고
    • Seeking the ideal form: Product design and consumer response
    • Bloch P.H. Seeking the ideal form: Product design and consumer response. Journal of Marketing 1995, 59(3):16-29.
    • (1995) Journal of Marketing , vol.59 , Issue.3 , pp. 16-29
    • Bloch, P.H.1
  • 5
    • 0041728760 scopus 로고    scopus 로고
    • Individual differences in the centrality of visual product aesthetics: Concept and measurement
    • Bloch P.H., Brunel F.F., Arnold T.J. Individual differences in the centrality of visual product aesthetics: Concept and measurement. Journal of Consumer Research 2003, 29(March):551-565.
    • (2003) Journal of Consumer Research , vol.29 , Issue.MARCH , pp. 551-565
    • Bloch, P.H.1    Brunel, F.F.2    Arnold, T.J.3
  • 6
    • 33746364488 scopus 로고    scopus 로고
    • Scents and sensibility: when do (in)congruent ambient scents influence product evaluations?
    • Bosmans A. Scents and sensibility: when do (in)congruent ambient scents influence product evaluations?. Journal of Marketing 2006, 70(3):32-43.
    • (2006) Journal of Marketing , vol.70 , Issue.3 , pp. 32-43
    • Bosmans, A.1
  • 7
    • 66249138096 scopus 로고    scopus 로고
    • Brand experience: What is it? How do we measure it? And does it affect loyalty?
    • Brakus J.J., Schmitt B.H., Zarantonello L. Brand experience: What is it? How do we measure it? And does it affect loyalty?. Journal of Marketing 2009, 73(3):52-68.
    • (2009) Journal of Marketing , vol.73 , Issue.3 , pp. 52-68
    • Brakus, J.J.1    Schmitt, B.H.2    Zarantonello, L.3
  • 8
    • 33750905849 scopus 로고    scopus 로고
    • Building consumer-brand relationship: A cross-cultural experiential view
    • Chang P.L., Chieng M.H. Building consumer-brand relationship: A cross-cultural experiential view. Psychology and Marketing 2006, 23(11):927-959.
    • (2006) Psychology and Marketing , vol.23 , Issue.11 , pp. 927-959
    • Chang, P.L.1    Chieng, M.H.2
  • 9
    • 0037677899 scopus 로고    scopus 로고
    • Impact of ambient odors on mall shoppers' emotions, cognition and spending: a test of competitive causal theories
    • Chebat J.C., Michon R. Impact of ambient odors on mall shoppers' emotions, cognition and spending: a test of competitive causal theories. Journal of Business Research 2003, 56(7):529-539.
    • (2003) Journal of Business Research , vol.56 , Issue.7 , pp. 529-539
    • Chebat, J.C.1    Michon, R.2
  • 11
    • 78650543504 scopus 로고    scopus 로고
    • Music congruency in a service setting: the mediating role of emotional and cognitive responses
    • Demoulin N.T.M. Music congruency in a service setting: the mediating role of emotional and cognitive responses. Journal of Retailing and Consumer Services 2011, 18(1):10-18.
    • (2011) Journal of Retailing and Consumer Services , vol.18 , Issue.1 , pp. 10-18
    • Demoulin, N.T.M.1
  • 16
    • 0003976691 scopus 로고
    • Penguin Publishers, New York
    • Dewey J. Art as experience 1934, Penguin Publishers, New York.
    • (1934) Art as experience
    • Dewey, J.1
  • 18
    • 0028489329 scopus 로고
    • Integration of the cognitive and the psychodynamic unconscious
    • Epstein S. Integration of the cognitive and the psychodynamic unconscious. American Psychologist 1994, 49(8):709-724.
    • (1994) American Psychologist , vol.49 , Issue.8 , pp. 709-724
    • Epstein, S.1
  • 19
    • 23444454516 scopus 로고    scopus 로고
    • For fun and profit: Hedonic value from image interactivity and responses towards an online store
    • Fiore A.M., Jin H., Kim J. For fun and profit: Hedonic value from image interactivity and responses towards an online store. Psychology and Marketing 2005, 22(8):669-694.
    • (2005) Psychology and Marketing , vol.22 , Issue.8 , pp. 669-694
    • Fiore, A.M.1    Jin, H.2    Kim, J.3
  • 24
    • 44849140441 scopus 로고    scopus 로고
    • Design aesthetics: principles of pleasure in design
    • Hekkert P. Design aesthetics: principles of pleasure in design. Psychology Science 2006, 48(2):157-172.
    • (2006) Psychology Science , vol.48 , Issue.2 , pp. 157-172
    • Hekkert, P.1
  • 25
    • 0001250299 scopus 로고
    • Consumer Learning: Advertising and the ambiguity of product experience
    • Hoch S.J., Ha Y.W. Consumer Learning: Advertising and the ambiguity of product experience. Journal of Consumer Research 1986, 13(2):221-233.
    • (1986) Journal of Consumer Research , vol.13 , Issue.2 , pp. 221-233
    • Hoch, S.J.1    Ha, Y.W.2
  • 26
    • 0002126713 scopus 로고
    • The experiential aspects of consumption: Consumer fantasies, feelings, and fun
    • Holbrook M.B., Hirschman E.C. The experiential aspects of consumption: Consumer fantasies, feelings, and fun. Journal of Consumer Research 1982, 9(2):132-140.
    • (1982) Journal of Consumer Research , vol.9 , Issue.2 , pp. 132-140
    • Holbrook, M.B.1    Hirschman, E.C.2
  • 27
    • 0000653038 scopus 로고
    • Separating perceptual dimensions from affective overtones: An application to consumer aesthetics
    • Holbrook M.B., Huber J. Separating perceptual dimensions from affective overtones: An application to consumer aesthetics. Journal of Consumer Research 1979, 5(4):272-283.
    • (1979) Journal of Consumer Research , vol.5 , Issue.4 , pp. 272-283
    • Holbrook, M.B.1    Huber, J.2
  • 28
    • 0001804516 scopus 로고
    • Artistic creation, artworks, and aesthetic appreciation: Some philosophical contributions to nonprofit marketing
    • JAI Press, Greenwich, CT, R.W. Belk (Ed.)
    • Holbrook M.B., Zirlin R.B. Artistic creation, artworks, and aesthetic appreciation: Some philosophical contributions to nonprofit marketing. Advances in nonprofit marketing 1985, 1-54. JAI Press, Greenwich, CT. R.W. Belk (Ed.).
    • (1985) Advances in nonprofit marketing , pp. 1-54
    • Holbrook, M.B.1    Zirlin, R.B.2
  • 29
    • 67650706330 scopus 로고    scopus 로고
    • Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives
    • Hu L., Bentler P.M. Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal 1999, 6(1):1-55.
    • (1999) Structural Equation Modeling: A Multidisciplinary Journal , vol.6 , Issue.1 , pp. 1-55
    • Hu, L.1    Bentler, P.M.2
  • 30
    • 60749128157 scopus 로고    scopus 로고
    • Perceived quality, emotions, and behavioral intentions: application of an extended Mehrabian-Russell model to restaurants
    • Jang S.S., Namkung Y. Perceived quality, emotions, and behavioral intentions: application of an extended Mehrabian-Russell model to restaurants. Journal of Business Research 2009, 62(4):451-460.
    • (2009) Journal of Business Research , vol.62 , Issue.4 , pp. 451-460
    • Jang, S.S.1    Namkung, Y.2
  • 31
    • 0037578098 scopus 로고    scopus 로고
    • Entertaining shopping experiences: an exploratory investigation
    • Jones M.A. Entertaining shopping experiences: an exploratory investigation. Journal of Retailing and Consumer Services 1999, 6(3):129-139.
    • (1999) Journal of Retailing and Consumer Services , vol.6 , Issue.3 , pp. 129-139
    • Jones, M.A.1
  • 32
    • 32044449014 scopus 로고    scopus 로고
    • When should a retailer create and exciting store environment?
    • Kaltcheva V., Weitz B. When should a retailer create and exciting store environment?. Journal of Marketing 2006, 70(1):107-118.
    • (2006) Journal of Marketing , vol.70 , Issue.1 , pp. 107-118
    • Kaltcheva, V.1    Weitz, B.2
  • 33
    • 21344475480 scopus 로고
    • Foreign branding and its effects on product perceptions and attitudes
    • Leclerc F., Schmitt B.H., Dubé L. Foreign branding and its effects on product perceptions and attitudes. Journal of Marketing Research 1994, 31(2):263-270.
    • (1994) Journal of Marketing Research , vol.31 , Issue.2 , pp. 263-270
    • Leclerc, F.1    Schmitt, B.H.2    Dubé, L.3
  • 35
    • 0001836426 scopus 로고
    • The personality of the retail store
    • Martineau P. The personality of the retail store. Harvard Business Review 1958, 36(1):47-55.
    • (1958) Harvard Business Review , vol.36 , Issue.1 , pp. 47-55
    • Martineau, P.1
  • 36
    • 27844451113 scopus 로고    scopus 로고
    • Person-place congruency: the interactive effects of shopper style and atmospherics on consumer expenditures
    • Morrin S., Chebat J.C. Person-place congruency: the interactive effects of shopper style and atmospherics on consumer expenditures. Journal of Service Research 2005, 8(2):181-191.
    • (2005) Journal of Service Research , vol.8 , Issue.2 , pp. 181-191
    • Morrin, S.1    Chebat, J.C.2
  • 37
    • 79952455520 scopus 로고    scopus 로고
    • In-store music and aroma influences on shopper behavior and satisfaction
    • Morrison M., Gan S., Dubelaar C., Oppewal H. In-store music and aroma influences on shopper behavior and satisfaction. Journal of Business Research 2011, 64(6):558-564.
    • (2011) Journal of Business Research , vol.64 , Issue.6 , pp. 558-564
    • Morrison, M.1    Gan, S.2    Dubelaar, C.3    Oppewal, H.4
  • 38
    • 43449128834 scopus 로고    scopus 로고
    • Using transformational appeals to enhance retail experience
    • Naylor G., Kleiser S.B., Baker J., Yorkston E. Using transformational appeals to enhance retail experience. Journal of Retailing 2008, 84(1):49-57.
    • (2008) Journal of Retailing , vol.84 , Issue.1 , pp. 49-57
    • Naylor, G.1    Kleiser, S.B.2    Baker, J.3    Yorkston, E.4
  • 40
    • 21244496346 scopus 로고    scopus 로고
    • Orientations to happiness and life satisfaction: the full life versus the empty life
    • Peterson C., Park N., Seligman M.E.P. Orientations to happiness and life satisfaction: the full life versus the empty life. Journal of Happiness Studies 2005, 6:25-41.
    • (2005) Journal of Happiness Studies , vol.6 , pp. 25-41
    • Peterson, C.1    Park, N.2    Seligman, M.E.P.3
  • 41
    • 77953970829 scopus 로고
    • The elaboration likelihood model of persuasion
    • Academic, New York, L. Berkowitz (Ed.)
    • Petty R.E., Cacioppo J.T. The elaboration likelihood model of persuasion. Advances in experimental social psychology 1986, 123-205. Academic, New York. L. Berkowitz (Ed.).
    • (1986) Advances in experimental social psychology , pp. 123-205
    • Petty, R.E.1    Cacioppo, J.T.2
  • 49
    • 0000165717 scopus 로고    scopus 로고
    • Feelings and phenomenal experiences
    • Guilford Press, New York, E.T. Higgins, A.W. Kruglanski (Eds.)
    • Schwarz N., Clore G.L. Feelings and phenomenal experiences. Social psychology: Handbook of basic principles 1996, 433-465. Guilford Press, New York. E.T. Higgins, A.W. Kruglanski (Eds.).
    • (1996) Social psychology: Handbook of basic principles , pp. 433-465
    • Schwarz, N.1    Clore, G.L.2
  • 50
    • 33748704259 scopus 로고    scopus 로고
    • Cognitive, affective attributes and conative, behavioural responses in retail corporate branding
    • Silva R.V., Alwi S.F. Cognitive, affective attributes and conative, behavioural responses in retail corporate branding. Journal of Product and Brand Management 2006, 15(5):293-305.
    • (2006) Journal of Product and Brand Management , vol.15 , Issue.5 , pp. 293-305
    • Silva, R.V.1    Alwi, S.F.2
  • 52
    • 0034239366 scopus 로고    scopus 로고
    • Atmospheric effects on shopping behavior: a review of the experimental evidence
    • Turley L.W., Milliman R.E. Atmospheric effects on shopping behavior: a review of the experimental evidence. Journal of Business Research 2000, 49(2):193-211.
    • (2000) Journal of Business Research , vol.49 , Issue.2 , pp. 193-211
    • Turley, L.W.1    Milliman, R.E.2
  • 53
    • 70350299243 scopus 로고    scopus 로고
    • The aesthetics of consumption and the consumer as an aesthetic subject
    • Venkatesh A., Meamber L.A. The aesthetics of consumption and the consumer as an aesthetic subject. Consumption Markets & Culture 2008, 11(1):45-70.
    • (2008) Consumption Markets & Culture , vol.11 , Issue.1 , pp. 45-70
    • Venkatesh, A.1    Meamber, L.A.2
  • 55
    • 0032346787 scopus 로고    scopus 로고
    • The influence of unity and prototypicality on aesthetic responses to new product designs
    • Veryzer R.W., Hutchinson J.W. The influence of unity and prototypicality on aesthetic responses to new product designs. Journal of Consumer Research 1998, 24(4):374-394.
    • (1998) Journal of Consumer Research , vol.24 , Issue.4 , pp. 374-394
    • Veryzer, R.W.1    Hutchinson, J.W.2
  • 57
    • 77955012304 scopus 로고    scopus 로고
    • Using the brand experience scale to profile consumers and predict consumer behaviour
    • Zarantonello L., Schmitt B.H. Using the brand experience scale to profile consumers and predict consumer behaviour. Journal of Brand Management 2010, 17(7):532-540.
    • (2010) Journal of Brand Management , vol.17 , Issue.7 , pp. 532-540
    • Zarantonello, L.1    Schmitt, B.H.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.