Consumer service and loyalty in Spanish grocery store retailing: An empirical study

International Journal of Consumer Studies

Volumn 33, Issue 4, 2009, Pages 477-485

  Molina, Arturo ^a   Martín, Víctor J ^b   Santos, Jesús ^a   Aranda, Evangelina ^a  

^a UNIVERSITY OF CASTILLA LA MANCHA   (Spain)

^b UNIVERSIDAD COMPLUTENSE DE MADRID   (Spain)

Author keywords

Consumer service; Loyalty; Structural equation modelling

Indexed keywords

EID: 84875481059     PISSN: 14706423     EISSN: 14706431     Source Type: Journal    
DOI: 10.1111/j.1470-6431.2009.00780.x     Document Type: Article

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