Refinement of internet banking service quality scale: A confirmatory factor analysis approach

International Journal of Services and Operations Management

Volumn 14, Issue 3, 2013, Pages 336-354

  Adil, Mohd ^a   Akhtar, Asif ^a   Khan, Mohammed Naved ^a  

^a ALIGARH MUSLIM UNIVERSITY   (India)

Author keywords

CFA; Confirmatory factor analysis; India; Internet banking; Scale refinement; Service quality

Indexed keywords

EID: 84874132073     PISSN: 17442370     EISSN: 17442389     Source Type: Journal    
DOI: 10.1504/IJSOM.2013.052094     Document Type: Review

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