메뉴 건너뛰기




Volumn 16, Issue 30, 2012, Pages 1-532

The measurement of patients' expectations for health care: A review and psychometric testing of a measure of patients' expectations

Author keywords

[No Author keywords available]

Indexed keywords

CLINICAL COMPETENCE; COMMUNITY; CONSULTATION; DOCTOR PATIENT RELATION; EXPECTATION; EXPLORATORY RESEARCH; GENERAL PRACTICE; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; HEALTH PERSONNEL ATTITUDE; HEALTH SERVICES RESEARCH; HEALTH SURVEY; HOSPITAL MANAGEMENT; HOSPITAL PATIENT; HUMAN; HUMAN DIGNITY; INTERPERSONAL COMMUNICATION; MEDICAL DECISION MAKING; MEDICAL ETHICS; OUTPATIENT; OUTPATIENT DEPARTMENT; PATIENT ATTITUDE; PATIENT COUNSELING; PATIENT EDUCATION; PATIENT PARTICIPATION; PATIENT SATISFACTION; PHYSICIAN ATTITUDE; PSYCHOMETRY; REASSURANCE; RELIABILITY; REVIEW; RISK BENEFIT ANALYSIS; SANITATION; SYMPTOM; SYSTEMATIC REVIEW; TIME MANAGEMENT; UNITED KINGDOM; VALIDITY;

EID: 84864003701     PISSN: 13665278     EISSN: 20464924     Source Type: Journal    
DOI: 10.3310/hta16300     Document Type: Review
Times cited : (223)

References (394)
  • 1
    • 0016935369 scopus 로고
    • The health service consumer: A sociological misconception
    • Stacey M. The health service consumer: a sociological misconception. Sociol Rev Monogr 1976;22:194-200.
    • (1976) Sociol Rev Monogr , vol.22 , pp. 194-200
    • Stacey, M.1
  • 3
    • 0004226927 scopus 로고    scopus 로고
    • 3rd edn. Buckingham: Open University Press
    • Bowling A. Measuring health, 3rd edn. Buckingham: Open University Press; 2005.
    • (2005) Measuring Health
    • Bowling, A.1
  • 6
    • 0034538530 scopus 로고    scopus 로고
    • Visit-specific expectations and patient-centred outcomes
    • Rao JK, Weinberger M, Kroenke K. Visit-specific expectations and patient-centred outcomes. Arch Fam Med 2000;9:1148-55.
    • (2000) Arch Fam Med , vol.9 , pp. 1148-1155
    • Rao, J.K.1    Weinberger, M.2    Kroenke, K.3
  • 7
    • 0020030492 scopus 로고
    • Social psychological determinants of patient satisfaction: A test of five hypotheses
    • Linder-Pelz S. Social psychological determinants of patient satisfaction: a test of five hypotheses. Soc Sci Med 1982;16:583-9.
    • (1982) Soc Sci Med , vol.16 , pp. 583-589
    • Linder-Pelz, S.1
  • 8
    • 0022339572 scopus 로고
    • The multidimensionality of patient satisfaction with a clinic visit
    • Linder-Pelz S, Struening EL. The multidimensionality of patient satisfaction with a clinic visit. J Community Health 1985;10:42-54.
    • (1985) J Community Health , vol.10 , pp. 42-54
    • Linder-Pelz, S.1    Struening, E.L.2
  • 9
    • 0001889661 scopus 로고
    • Scope and measurement of patient satisfaction
    • In Fitzpatrick R, Hopkins A, editors, London: Royal College of Physicians
    • Fitzpatrick R. Scope and measurement of patient satisfaction. In Fitzpatrick R, Hopkins A, editors. Measurement of patient satisfaction with their care. London: Royal College of Physicians; 1993.
    • (1993) Measurement of Patient Satisfaction With their Care
    • Fitzpatrick, R.1
  • 13
    • 0033969587 scopus 로고    scopus 로고
    • The process of outpatient referral and care: The experience and views of patients, their general practitioners, and specialists
    • Bowling A, Redfern J. The process of outpatient referral and care: the experience and views of patients, their general practitioners, and specialists. Br J Gen Pract 2000;50:116-20.
    • (2000) Br J Gen Pract , vol.50 , pp. 116-120
    • Bowling, A.1    Redfern, J.2
  • 14
    • 0035075106 scopus 로고    scopus 로고
    • A national evaluation of specialists' clinics in primary care settings
    • Bowling A, Bond M. A national evaluation of specialists' clinics in primary care settings. Br J Gen Pract 2001;51:264-9.
    • (2001) Br J Gen Pract , vol.51 , pp. 264-269
    • Bowling, A.1    Bond, M.2
  • 15
    • 0004151107 scopus 로고    scopus 로고
    • British Medical Association, London: General Practitioners' Committee, BMA
    • British Medical Association. Your contract, your future. London: General Practitioners' Committee, BMA; 2002.
    • (2002) Your Contract, Your Future
  • 16
    • 33645216725 scopus 로고    scopus 로고
    • Examining health expectations
    • Coulter A. Examining health expectations. Editorial. Health Expect 2006;9:1-2.
    • (2006) Editorial. Health Expect , vol.9 , pp. 1-2
    • Coulter, A.1
  • 17
    • 19244387272 scopus 로고    scopus 로고
    • An 'inverse satisfaction' law? Why don't older patients criticise health services?
    • Bowling A. An 'inverse satisfaction' law? Why don't older patients criticise health services? J Epidemiol Community Health 2002;56:482.
    • (2002) J Epidemiol Community Health , vol.56 , pp. 482
    • Bowling, A.1
  • 18
    • 0023989473 scopus 로고
    • Methods for measuring patient satisfaction with specific medical encounters
    • Ware JE, Hays RD. Methods for measuring patient satisfaction with specific medical encounters. Med Care 1988;26:393-402.
    • (1988) Med Care , vol.26 , pp. 393-402
    • Ware, J.E.1    Hays, R.D.2
  • 19
    • 33645227642 scopus 로고    scopus 로고
    • What is a health expectation? Development of a pragmatic conceptual model from psychological theory
    • Janzen JA, Silvus J, Jacobs S, Slaughter S, Dalziel W, Drummond N. What is a health expectation? Development of a pragmatic conceptual model from psychological theory. Health Expect 2006;9:37-48.
    • (2006) Health Expect , vol.9 , pp. 37-48
    • Janzen, J.A.1    Silvus, J.2    Jacobs, S.3    Slaughter, S.4    Dalziel, W.5    Drummond, N.6
  • 20
    • 0020067673 scopus 로고
    • Towards a theory of patient satisfaction
    • Linder-Pelz S. Towards a theory of patient satisfaction. Soc Sci Med 1982;16:577-82.
    • (1982) Soc Sci Med , vol.16 , pp. 577-582
    • Linder-Pelz, S.1
  • 21
    • 0020854045 scopus 로고
    • Problems in the conceptual framework of patient satisfaction research: An empirical exploration
    • Fitzpatrick R, Hopkins A. Problems in the conceptual framework of patient satisfaction research: an empirical exploration. Sociol Health Illn 1983;5:297-311.
    • (1983) Sociol Health Illn , vol.5 , pp. 297-311
    • Fitzpatrick, R.1    Hopkins, A.2
  • 22
    • 44949274046 scopus 로고
    • The theory of planned behavior
    • Ajzen I. The theory of planned behavior. Organ Behav Hum Decis Process 1991;50:179-211.
    • (1991) Organ Behav Hum Decis Process , vol.50 , pp. 179-211
    • Ajzen, I.1
  • 26
    • 0013994747 scopus 로고
    • Generalised expectancies for internal versus external control of reinforcement
    • Rotter JB. Generalised expectancies for internal versus external control of reinforcement. Psychol Monogr 1966;30:1-26.
    • (1966) Psychol Monogr , vol.30 , pp. 1-26
    • Rotter, J.B.1
  • 27
    • 0000295622 scopus 로고
    • Values, valences, expectations and actions
    • Feather NT. Values, valences, expectations and actions. J Soc Issues 1992;48;109-24.
    • (1992) J Soc Issues , vol.48 , pp. 109-124
    • Feather, N.T.1
  • 28
    • 0002666102 scopus 로고
    • Attitude and the prediction of behavior
    • In M. Fishbein, editor, New York, NY: Wiley
    • Fishbein M. Attitude and the prediction of behavior. In M. Fishbein, editor. Readings in attitude theory and measurement. New York, NY: Wiley; 1967.
    • (1967) Readings In Attitude Theory and Measurement
    • Fishbein, M.1
  • 29
    • 19444372433 scopus 로고    scopus 로고
    • Patient preferences in randomised controlled trials: Conceptual framework and implications for research
    • Bower P, King M, Nazareth I, Lampe F, Sibbald B. Patient preferences in randomised controlled trials: conceptual framework and implications for research. Soc Sci Med 2004;61:685-95.
    • (2004) Soc Sci Med , vol.61 , pp. 685-695
    • Bower, P.1    King, M.2    Nazareth, I.3    Lampe, F.4    Sibbald, B.5
  • 30
    • 0000268139 scopus 로고
    • The explanatory and predictive scope of self-efficacy theory
    • Bandura A. The explanatory and predictive scope of self-efficacy theory. J Soc Clin Psychol 1986;4:359-73.
    • (1986) J Soc Clin Psychol , vol.4 , pp. 359-373
    • Bandura, A.1
  • 31
    • 0003710551 scopus 로고    scopus 로고
    • The health belief model
    • In Glanz K, Lewis FM, Rimer BK, editors, San Francisco, CA: Josey-Bass
    • Strecher VJ, Rosenstock IM. The health belief model. In Glanz K, Lewis FM, Rimer BK, editors. Social cognitive theory. San Francisco, CA: Josey-Bass; 1997.
    • (1997) Social Cognitive Theory
    • Strecher, V.J.1    Rosenstock, I.M.2
  • 32
    • 77951938922 scopus 로고    scopus 로고
    • How individuals, environments and health behavior interact
    • In Glanz K, Lewis FM, Rimer BK, editors, San Francisco, CA: Josey-Bass
    • Baranowski T, Perry CL, Parcel GS. How individuals, environments and health behavior interact. In Glanz K, Lewis FM, Rimer BK, editors. Social cognitive theory. San Francisco, CA: Josey-Bass; 1997.
    • (1997) Social Cognitive Theory
    • Baranowski, T.1    Perry, C.L.2    Parcel, G.S.3
  • 33
    • 0001574108 scopus 로고    scopus 로고
    • Representations of disability
    • In Petrie KJ, Weinman JA, editors, Amsterdam: Hardwood Academic Publishers
    • Johnston M. Representations of disability. In Petrie KJ, Weinman JA, editors. Perceptions of health and illness. Amsterdam: Hardwood Academic Publishers; 1997.
    • (1997) Perceptions of Health and Illness
    • Johnston, M.1
  • 34
    • 0033468884 scopus 로고    scopus 로고
    • Perceived control, coping and recovery from disability following stroke
    • Johnston M, Morrison V, MacWalter R, Partridge C. Perceived control, coping and recovery from disability following stroke. Psychol Health 1999;14:181-92.
    • (1999) Psychol Health , vol.14 , pp. 181-192
    • Johnston, M.1    Morrison, V.2    Macwalter, R.3    Partridge, C.4
  • 36
    • 0017472917 scopus 로고
    • Self-efficacy: Toward a unifying theory of behavioral change
    • Bandura A. Self-efficacy: toward a unifying theory of behavioral change. Psychol Rev 1977;84:191-215.
    • (1977) Psychol Rev , vol.84 , pp. 191-215
    • Bandura, A.1
  • 37
    • 0003116494 scopus 로고
    • Representation in memory
    • In Atkinson RC, Hernstein RJ, Lindzey G, Luce RD, editors, New York, NY: John Wiley
    • Rumelhart DE, Norman DA. Representation in memory. In Atkinson RC, Hernstein RJ, Lindzey G, Luce RD, editors. Stevens' handbook of experimental psychology. New York, NY: John Wiley; 1988.
    • (1988) Stevens' Handbook of Experimental Psychology
    • Rumelhart, D.E.1    Norman, D.A.2
  • 38
    • 0002971374 scopus 로고
    • Satisfaction related to predictive vs. desired expectations
    • In Hunt HK, Day RL, editors, Bloomington, IN: Indiana University School of Business
    • Swan EI, Trawick F. Satisfaction related to predictive vs. desired expectations. In Hunt HK, Day RL, editors. Refning concepts and measures of consumer satisfaction and complaining behavior. Bloomington, IN: Indiana University School of Business; 1980.
    • (1980) Refning Concepts and Measures of Consumer Satisfaction and Complaining Behavior
    • Swan, E.I.1    Trawick, F.2
  • 39
    • 0001947182 scopus 로고
    • Studying satisfaction, modifying models, eliciting expectations, posing problems, and making meaningful measurements
    • In Hunt HK, editor, Cambridge, MA: Marketing Science Institute
    • Miller J. Studying satisfaction, modifying models, eliciting expectations, posing problems, and making meaningful measurements. In Hunt HK, editor. Conceptualisation and measurement of consumer satisfaction and dissatisfaction. Cambridge, MA: Marketing Science Institute; 1977.
    • (1977) Conceptualisation and Measurement of Consumer Satisfaction and Dissatisfaction
    • Miller, J.1
  • 40
    • 0021176523 scopus 로고
    • Patient requests and expectations. Definitions and clinical applications
    • Uhlmann RF, Inui TS, Carter WB. Patient requests and expectations. Definitions and clinical applications. Med Care 1984;22:681-5.
    • (1984) Med Care , vol.22 , pp. 681-685
    • Uhlmann, R.F.1    Inui, T.S.2    Carter, W.B.3
  • 41
    • 0023143438 scopus 로고
    • Patient satisfaction with the clinical encounter: Social psychological determinants
    • Like R, Zyzanski SJ. Patient satisfaction with the clinical encounter: social psychological determinants. Soc Sci Med 1987;24:351-7.
    • (1987) Soc Sci Med , vol.24 , pp. 351-357
    • Like, R.1    Zyzanski, S.J.2
  • 42
    • 0029319336 scopus 로고
    • Expectations as determinants of patient satisfaction: Concepts, theory and evidence
    • Tompson AGH, Sunol R. Expectations as determinants of patient satisfaction: concepts, theory and evidence. Int J Qual Health Care 1995;7:127-41.
    • (1995) Int J Qual Health Care , vol.7 , pp. 127-141
    • Tompson, A.G.H.1    Sunol, R.2
  • 43
    • 0028869407 scopus 로고
    • What do general practitioners and their patients want from general practice and are they receiving it? A framework
    • Buetow SA. What do general practitioners and their patients want from general practice and are they receiving it? A framework. Soc Sci Med 1995;40:213-21.
    • (1995) Soc Sci Med , vol.40 , pp. 213-221
    • Buetow, S.A.1
  • 44
    • 0029070923 scopus 로고
    • Patient expectations: What do primary care patients want from the GP and how far does meeting expectations affect patient satisfaction?
    • Williams S, Weinman J, Dale J, Newman S. Patient expectations: what do primary care patients want from the GP and how far does meeting expectations affect patient satisfaction? Fam Pract 1995;12:193-201.
    • (1995) Fam Pract , vol.12 , pp. 193-201
    • Williams, S.1    Weinman, J.2    Dale, J.3    Newman, S.4
  • 45
    • 0036334739 scopus 로고    scopus 로고
    • Meeting patient expectations of care: The major determinant of satisfaction with out-of-hours primary medical care
    • McKinley RK, Stevenson K, Adams S, Manku-Scott TK. Meeting patient expectations of care: the major determinant of satisfaction with out-of-hours primary medical care. Fam Pract 2002;19:333-8.
    • (2002) Fam Pract , vol.19 , pp. 333-338
    • McKinley, R.K.1    Stevenson, K.2    Adams, S.3    Manku-Scott, T.K.4
  • 46
    • 0033840680 scopus 로고    scopus 로고
    • Patient expectations regarding methods and outcomes of their rehabilitation - A controlled study of back pain and cancer patients
    • Faller H, Vogel H, Bosch B. Patient expectations regarding methods and outcomes of their rehabilitation - a controlled study of back pain and cancer patients. Rehabilitation 2000;39:205-14.
    • (2000) Rehabilitation , vol.39 , pp. 205-214
    • Faller, H.1    Vogel, H.2    Bosch, B.3
  • 47
    • 0030098012 scopus 로고    scopus 로고
    • Patients' expectations for medical care: An expanded formulation based on review of the literature
    • Kravitz RL. Patients' expectations for medical care: an expanded formulation based on review of the literature. Med Care Res Rev 1996;53:3-27.
    • (1996) Med Care Res Rev , vol.53 , pp. 3-27
    • Kravitz, R.L.1
  • 50
    • 0001086595 scopus 로고
    • Perceived self-efficacy in the exercise of personal agency
    • Bandura A. Perceived self-efficacy in the exercise of personal agency. Psychologist 1989;2:411-24.
    • (1989) Psychologist , vol.2 , pp. 411-424
    • Bandura, A.1
  • 53
    • 0002048162 scopus 로고    scopus 로고
    • Expectancies and the social-cognitive perspective: Basic principles, process and variables
    • In Kirsch I, editor, Washington, DC: American Psychological Association
    • Maddox JE. Expectancies and the social-cognitive perspective: basic principles, process and variables. In Kirsch I, editor. How expectancies shape experience. Washington, DC: American Psychological Association; 1999.
    • (1999) How Expectancies Shape Experience
    • Maddox, J.E.1
  • 54
    • 0008208116 scopus 로고    scopus 로고
    • Response expectancy: An introduction
    • In Kirsch I, editor, Washington, DC: American Psychological Association
    • Kirsch I. Response expectancy: an introduction. In Kirsch I, editor. How expectancies shape experience. Washington, DC: American Psychological Association; 1999.
    • (1999) How Expectancies Shape Experience
    • Kirsch, I.1
  • 57
    • 2342650165 scopus 로고    scopus 로고
    • Health promotion by social cognitive means
    • Bandura A. Health promotion by social cognitive means. Health Educ Behav 2004;31:143-64.
    • (2004) Health Educ Behav , vol.31 , pp. 143-164
    • Bandura, A.1
  • 58
    • 0033014987 scopus 로고    scopus 로고
    • The role of expectancies in the placebo effect and their use in the delivery of health care: A systematic review
    • Crow R, Gage H, Hampson S, Hart J, Kimber A, Tomas H. The role of expectancies in the placebo effect and their use in the delivery of health care: a systematic review. Health Technol Assess 1999;3(3).
    • (1999) Health Technol Assess , vol.3 , Issue.3
    • Crow, R.1    Gage, H.2    Hampson, S.3    Hart, J.4    Kimber, A.5    Tomas, H.6
  • 59
    • 4644234910 scopus 로고
    • A theory of social comparison processes
    • Festinger L. A theory of social comparison processes. Hum Relat 1954;7:117-40.
    • (1954) Hum Relat , vol.7 , pp. 117-140
    • Festinger, L.1
  • 60
    • 0006266388 scopus 로고
    • Personal values, job satisfaction and job behaviour
    • In Borrow H, editor, Boston, MA: Houghton Mifn
    • Katzell RA. Personal values, job satisfaction and job behaviour. In Borrow H, editor. A man in the world of work. Boston, MA: Houghton Mifn; 1964.
    • (1964) A Man In the World of Work
    • Katzell, R.A.1
  • 61
  • 62
    • 0021941719 scopus 로고
    • Optimism, coping and health: Assessment and implications of generalised outcome expectancies
    • Scheier MF, Carver CS. Optimism, coping and health: assessment and implications of generalised outcome expectancies. Health Psychol 1985;4:219-47.
    • (1985) Health Psychol , vol.4 , pp. 219-247
    • Scheier, M.F.1    Carver, C.S.2
  • 63
    • 85044701014 scopus 로고    scopus 로고
    • The measurement of satisfaction with healthcare: Implications for practice from a systematic review of the literature
    • Crow R, Gage H, Hampson S, Hart J, Kimber A, Storey L, et al. The measurement of satisfaction with healthcare: implications for practice from a systematic review of the literature. Health Technol Assess 2002;6(32).
    • (2002) Health Technol Assess , vol.6 , Issue.32
    • Crow, R.1    Gage, H.2    Hampson, S.3    Hart, J.4    Kimber, A.5    Storey, L.6
  • 64
    • 8844237504 scopus 로고    scopus 로고
    • Patient expectation is a strong predictor of severe nausea after chemotherapy: A University of Rochester Community Clinical Oncology Program study of patients with breast carcinoma
    • Roscoe JA, Bushunow P, Morrow GR, Hickok JT, Kuebler PJ, Jacobs A, et al. Patient expectation is a strong predictor of severe nausea after chemotherapy: a University of Rochester Community Clinical Oncology Program study of patients with breast carcinoma. Cancer 2004;101:2701-8.
    • (2004) Cancer , vol.101 , pp. 2701-2708
    • Roscoe, J.A.1    Bushunow, P.2    Morrow, G.R.3    Hickok, J.T.4    Kuebler, P.J.5    Jacobs, A.6
  • 66
    • 84863994572 scopus 로고    scopus 로고
    • Do patients' expectations of physiotherapy affect treatment outcome? Part 2: Survey results
    • Metcalfe CJ, Klaber Mofett JA. Do patients' expectations of physiotherapy affect treatment outcome? Part 2: survey results. Int J Ter Rehabil 2005;12:112-19.
    • (2005) Int J Ter Rehabil , vol.12 , pp. 112-119
    • Metcalfe, C.J.1    Klaber Mofett, J.A.2
  • 67
    • 41149085095 scopus 로고    scopus 로고
    • Effect of race on patient expectations regarding their primary care physicians
    • Guerra CE, McDonald VJ, Ravenell KL, Asch DA, Shea JA. Effect of race on patient expectations regarding their primary care physicians. Fam Pract 2008;25:49-55.
    • (2008) Fam Pract , vol.25 , pp. 49-55
    • Guerra, C.E.1    McDonald, V.J.2    Ravenell, K.L.3    Asch, D.A.4    Shea, J.A.5
  • 68
    • 0042164497 scopus 로고    scopus 로고
    • Patient expectations at a multicultural out-patient clinic in Switzerland
    • Junod Perron N, Secretan F, Vannotti M, Pecoud A, Favrat B. Patient expectations at a multicultural out-patient clinic in Switzerland. Fam Pract 2003;20:428-33.
    • (2003) Fam Pract , vol.20 , pp. 428-433
    • Junod Perron, N.1    Secretan, F.2    Vannotti, M.3    Pecoud, A.4    Favrat, B.5
  • 69
    • 33750683030 scopus 로고    scopus 로고
    • Expectations of patients and parents of children with asthma regarding access to complementary therapy information and services via the NHS: A qualitative study
    • Shaw A, Tompson EA, Sharp DJ. Expectations of patients and parents of children with asthma regarding access to complementary therapy information and services via the NHS: a qualitative study. Health Expect 2006;9:343-58.
    • (2006) Health Expect , vol.9 , pp. 343-358
    • Shaw, A.1    Tompson, E.A.2    Sharp, D.J.3
  • 70
    • 61549135126 scopus 로고    scopus 로고
    • Assessing outcome expectations in older adults: The multidimensional outcome expectations for exercise scale
    • Wójcicki TR, White SM, McAuley E. Assessing outcome expectations in older adults: the multidimensional outcome expectations for exercise scale. J Gerontol B Psychol Sci Soc Sci 2009;64B:33-40.
    • (2009) J Gerontol B Psychol Sci Soc Sci , vol.64 B , pp. 33-40
    • Wójcicki, T.R.1    White, S.M.2    McAuley, E.3
  • 71
    • 33846612421 scopus 로고    scopus 로고
    • Redefining appropriate treatment expectations
    • Zenz M, Strumpf M. Redefining appropriate treatment expectations. J Pain Symptom Manage 2007;33:S11-18.
    • (2007) J Pain Symptom Manage , vol.33
    • Zenz, M.1    Strumpf, M.2
  • 72
    • 0038365063 scopus 로고    scopus 로고
    • Carers' and users' expectations of services - carer version (CUES-C): A new instrument to support the assessment of carers of people with a severe mental illness
    • Lelliot P, Beevor A, Hogman G, Hyslop J, Lathlean J, Ward M. Carers' and users' expectations of services - carer version (CUES-C): a new instrument to support the assessment of carers of people with a severe mental illness. J Ment Health 2003;12:143-52.
    • (2003) J Ment Health , vol.12 , pp. 143-152
    • Lelliot, P.1    Beevor, A.2    Hogman, G.3    Hyslop, J.4    Lathlean, J.5    Ward, M.6
  • 73
    • 33847758243 scopus 로고    scopus 로고
    • Patient expectations of 'first-contact care' consultations with nurse and general practitioners in primary care
    • Redsell S, Jackson C, Stokes T, Hastings A, Baker R. Patient expectations of 'first-contact care' consultations with nurse and general practitioners in primary care. Qual Prim Care 2007;15:5-10.
    • (2007) Qual Prim Care , vol.15 , pp. 5-10
    • Redsell, S.1    Jackson, C.2    Stokes, T.3    Hastings, A.4    Baker, R.5
  • 74
    • 0035491788 scopus 로고    scopus 로고
    • Seeking and obtaining mental health services: What do parents expect?
    • Richardson LA. Seeking and obtaining mental health services: what do parents expect? Arch Psychiatr Nurs 2001;15:223-31.
    • (2001) Arch Psychiatr Nurs , vol.15 , pp. 223-231
    • Richardson, L.A.1
  • 75
    • 20344380151 scopus 로고    scopus 로고
    • Current issues in the delivery of complementary therapies in cancer care - policy, perceptions and expectations: An overview
    • Roberts D, McNulty A, Caress AL. Current issues in the delivery of complementary therapies in cancer care - policy, perceptions and expectations: an overview. Eur J Oncol Nurs 2005;9:115-23.
    • (2005) Eur J Oncol Nurs , vol.9 , pp. 115-123
    • Roberts, D.1    McNulty, A.2    Caress, A.L.3
  • 76
    • 33544460945 scopus 로고    scopus 로고
    • A qualitative investigation of parents' concerns, experiences and expectations in managing otitis media in children: Implications for general practitioners
    • Russell D, Luthra M, Wright J, Golby M. A qualitative investigation of parents' concerns, experiences and expectations in managing otitis media in children: implications for general practitioners. Prim Health Care Res Dev 2003;4:85-93.
    • (2003) Prim Health Care Res Dev , vol.4 , pp. 85-93
    • Russell, D.1    Luthra, M.2    Wright, J.3    Golby, M.4
  • 78
    • 0033758072 scopus 로고    scopus 로고
    • Patients' knowledge and expectations of confidentiality in primary health care: A quantitative study
    • the Bolton Research Group
    • Wardman L. and the Bolton Research Group. Patients' knowledge and expectations of confidentiality in primary health care: a quantitative study. Br J Gen Pract 2000;50:901-2.
    • (2000) Br J Gen Pract , vol.50 , pp. 901-902
    • Wardman, L.1
  • 79
    • 70350763957 scopus 로고    scopus 로고
    • Expectations, anxiety, depression and physical health status as predictors of recovery in open-heart surgery patients
    • Chunta KS. Expectations, anxiety, depression and physical health status as predictors of recovery in open-heart surgery patients. J Cardiovasc Nurs 2009;24:454-64.
    • (2009) J Cardiovasc Nurs , vol.24 , pp. 454-464
    • Chunta, K.S.1
  • 80
    • 34548139750 scopus 로고    scopus 로고
    • Women's expectations of maternity services: A community-based survey
    • Gamble J, Creedy DK, Teakle B. Women's expectations of maternity services: a community-based survey. Women Birth 2007;20:115-20.
    • (2007) Women Birth , vol.20 , pp. 115-120
    • Gamble, J.1    Creedy, D.K.2    Teakle, B.3
  • 81
    • 34548282548 scopus 로고    scopus 로고
    • Patient choice: An exploration of primary care dermatology patients' values and expectations of care
    • Horrocks S, Coast J. Patient choice: an exploration of primary care dermatology patients' values and expectations of care. Qual Prim Care 2007;15:185-93.
    • (2007) Qual Prim Care , vol.15 , pp. 185-193
    • Horrocks, S.1    Coast, J.2
  • 82
    • 0037805751 scopus 로고    scopus 로고
    • Childbirth expectations of Chinese first-time pregnant women
    • Ip WY, Chien WT, Chan CL. Childbirth expectations of Chinese first-time pregnant women. J Adv Nurs 2003;42:151-8.
    • (2003) J Adv Nurs , vol.42 , pp. 151-158
    • Ip, W.Y.1    Chien, W.T.2    Chan, C.L.3
  • 83
    • 33644668740 scopus 로고    scopus 로고
    • African-American caregivers' expectations of physicians: Gaining insights into the key issues of caregivers' concerns
    • Lampley-Dallas VT, Mold J W, Flori DE. African-American caregivers' expectations of physicians: gaining insights into the key issues of caregivers' concerns. J Natl Black Nurses Assoc 2005;16:18-23.
    • (2005) J Natl Black Nurses Assoc , vol.16 , pp. 18-23
    • Lampley-Dallas, V.T.1    Mold, J.W.2    Flori, D.E.3
  • 84
    • 0036913470 scopus 로고    scopus 로고
    • Parental expectations from three different perspectives: What are they based on?
    • Lindstand P, Brodin J, Lind L. Parental expectations from three different perspectives: what are they based on? Int J Rehabil Res 2002;25:261-9.
    • (2002) Int J Rehabil Res , vol.25 , pp. 261-269
    • Lindstand, P.1    Brodin, J.2    Lind, L.3
  • 85
    • 84907482694 scopus 로고    scopus 로고
    • Do patients' expectations of physiotherapy affect treatment outcome? Part 1: Baseline data
    • Metcalfe CJ, Klaber Mofet JA. Do patients' expectations of physiotherapy affect treatment outcome? Part 1: baseline data. Int J Ter Rehabil 2005;12:55-62.
    • (2005) Int J Ter Rehabil , vol.12 , pp. 55-62
    • Metcalfe, C.J.1    Klaber Mofet, J.A.2
  • 86
    • 62549125550 scopus 로고    scopus 로고
    • Expectations and experiences of adolescents with congenital heart disease on being transferred from pediatric cardiology to an adult congenital heart disease program
    • Moons P, Pinxten S, Dedroog D, Van Deyk K, Gewillig M, Hilderson D, et al. Expectations and experiences of adolescents with congenital heart disease on being transferred from pediatric cardiology to an adult congenital heart disease program. J Adolesc Health 2009;44:316-22.
    • (2009) J Adolesc Health , vol.44 , pp. 316-322
    • Moons, P.1    Pinxten, S.2    Dedroog, D.3    van Deyk, K.4    Gewillig, M.5    Hilderson, D.6
  • 87
    • 33846969147 scopus 로고    scopus 로고
    • Parents' expectations and perceptions concerning the provision of communication aids by the Communication Aids project (CAP)
    • Newton C, Clarke M, Donlan C, Wright JA, Lister C, Cherguit J. Parents' expectations and perceptions concerning the provision of communication aids by the Communication Aids project (CAP). Child Lang Teach Ter 2007;23:47-65.
    • (2007) Child Lang Teach Ter , vol.23 , pp. 47-65
    • Newton, C.1    Clarke, M.2    Donlan, C.3    Wright, J.A.4    Lister, C.5    Cherguit, J.6
  • 88
    • 85026143623 scopus 로고    scopus 로고
    • Reliability and validity of the self-efficacy and outcome expectations for osteoporosis medication adherence scales
    • Resnick B, Wehren L, Orwig D. Reliability and validity of the self-efficacy and outcome expectations for osteoporosis medication adherence scales. Orthop Nurs 2003;22:139-47.
    • (2003) Orthop Nurs , vol.22 , pp. 139-147
    • Resnick, B.1    Wehren, L.2    Orwig, D.3
  • 91
    • 79960459402 scopus 로고    scopus 로고
    • The Anxiety Change Expectancy Scale shows high internal validity and correlation with validated measures of anxiety, self-esteem and hopelessness in varied settings
    • Weems CF. The Anxiety Change Expectancy Scale shows high internal validity and correlation with validated measures of anxiety, self-esteem and hopelessness in varied settings. Evid Based Ment Health 2006;9:66.
    • (2006) Evid Based Ment Health , vol.9 , pp. 66
    • Weems, C.F.1
  • 92
    • 70350509833 scopus 로고    scopus 로고
    • Expectations for the recovery period after cancer treatment - a qualitative study
    • Winterling J, Sidenvall B, Glimelius B, Nordin K. Expectations for the recovery period after cancer treatment - a qualitative study. Eur J Cancer Care 2009;18:585-93.
    • (2009) Eur J Cancer Care , vol.18 , pp. 585-593
    • Winterling, J.1    Sidenvall, B.2    Glimelius, B.3    Nordin, K.4
  • 93
    • 0035347446 scopus 로고    scopus 로고
    • Patients tell of their images, expectations and experiences with physicians and nurses on an AIDS-designated unit
    • Witt Sherman D, Ouellette SC. Patients tell of their images, expectations and experiences with physicians and nurses on an AIDS-designated unit. J Assoc Nurses AIDS Care 2001;12:84-94.
    • (2001) J Assoc Nurses AIDS Care , vol.12 , pp. 84-94
    • Witt Sherman, D.1    Ouellette, S.C.2
  • 94
    • 13444300916 scopus 로고    scopus 로고
    • Is acupuncture analgesia an expectancy effect? Preliminary evidence based on participants' perceived assignments in two placebo-controlled trials
    • Barker Bausell R, Lao L, Bergman S, Lee WL, Berman BM. Is acupuncture analgesia an expectancy effect? Preliminary evidence based on participants' perceived assignments in two placebo-controlled trials. Eval Health Prof 2005;28:9-26.
    • (2005) Eval Health Prof , vol.28 , pp. 9-26
    • Barker Bausell, R.1    Lao, L.2    Bergman, S.3    Lee, W.L.4    Berman, B.M.5
  • 95
    • 32944461856 scopus 로고    scopus 로고
    • Loss of expectation-related mechanisms in Alzheimer's disease makes analgesic therapies less effective
    • Benedetti F, Arduino C, Costa S, Vighetti S, Tarenzi L, Rainero I, et al. Loss of expectation-related mechanisms in Alzheimer's disease makes analgesic therapies less effective. Pain 2006;121:133-44.
    • (2006) Pain , vol.121 , pp. 133-144
    • Benedetti, F.1    Arduino, C.2    Costa, S.3    Vighetti, S.4    Tarenzi, L.5    Rainero, I.6
  • 96
    • 0037704429 scopus 로고    scopus 로고
    • Conscious expectation and unconscious conditioning in analgesic, motor, and hormonal placebo/nocebo responses
    • Benedetti F, Pollo A, Lopiano L, Lanotte M, Vighetti S, Rainero I. Conscious expectation and unconscious conditioning in analgesic, motor, and hormonal placebo/nocebo responses. J Neurosci 2003;23:4315-4323.
    • (2003) J Neurosci , vol.23 , pp. 4315-4323
    • Benedetti, F.1    Pollo, A.2    Lopiano, L.3    Lanotte, M.4    Vighetti, S.5    Rainero, I.6
  • 98
    • 34250864366 scopus 로고    scopus 로고
    • Patient expectations for placebo treatments commonly used in osteopathic manipulative treatment (OMT) clinical trials: A pilot study
    • Fulda KG, Slicho T, Stoll ST. Patient expectations for placebo treatments commonly used in osteopathic manipulative treatment (OMT) clinical trials: a pilot study. Osteopathic Med Prim Care 2007;1:3.
    • (2007) Osteopathic Med Prim Care , vol.1 , pp. 3
    • Fulda, K.G.1    Slicho, T.2    Stoll, S.T.3
  • 100
    • 19044376374 scopus 로고    scopus 로고
    • Patients' expectations and their satisfaction with pharmacy services
    • Kucukarsian S, Schommer JC. Patients' expectations and their satisfaction with pharmacy services. J Am Pharm Assoc 2002;42:489-496.
    • (2002) J Am Pharm Assoc , vol.42 , pp. 489-496
    • Kucukarsian, S.1    Schommer, J.C.2
  • 102
    • 33750348732 scopus 로고    scopus 로고
    • Expectation and the placebo effect in Parkinson's disease patients with subthalamic nucleus deep brain stimulation
    • Mercado R, Constantoyannis C, Mandat T, Schulzer M, Stoessl, J, Honey CR. Expectation and the placebo effect in Parkinson's disease patients with subthalamic nucleus deep brain stimulation. Movement Disord 2006;21:1457-61.
    • (2006) Movement Disord , vol.21 , pp. 1457-1461
    • Mercado, R.1    Constantoyannis, C.2    Mandat, T.3    Schulzer, M.4    Stoessl, J.5    Honey, C.R.6
  • 103
    • 0034095820 scopus 로고    scopus 로고
    • Treatment outcome expectancies and hypnotic susceptibility as moderators of pain reduction in patients with chronic tension-type headache
    • Spinhoven P, terKuile MM. Treatment outcome expectancies and hypnotic susceptibility as moderators of pain reduction in patients with chronic tension-type headache. Int J Clin Exper Hypnosis 2000;48:290-305.
    • (2000) Int J Clin Exper Hypnosis , vol.48 , pp. 290-305
    • Spinhoven, P.1    Terkuile, M.M.2
  • 104
    • 84864025786 scopus 로고    scopus 로고
    • Differences in expectations of clinical trials between patients who participate in clinical cancer trials and those who do not
    • Wei SJ, Hampshire K, Devine PA, Metz JM. Differences in expectations of clinical trials between patients who participate in clinical cancer trials and those who do not. J Clin Oncol 2005;165:6065.
    • (2005) J Clin Oncol , vol.165 , pp. 6065
    • Wei, S.J.1    Hampshire, K.2    Devine, P.A.3    Metz, J.M.4
  • 108
    • 38549126033 scopus 로고    scopus 로고
    • Patients' experiences and expectations from an emergency department: A survey of 4392 patients
    • Al Issa A. Patients' experiences and expectations from an emergency department: a survey of 4392 patients. Middle East J Emerg Med 2007;7:57-60.
    • (2007) Middle East J Emerg Med , vol.7 , pp. 57-60
    • Al-Issa, A.1
  • 109
    • 34447626853 scopus 로고    scopus 로고
    • Evaluation of the expectations osteoarthritis patients have concerning healthcare, and their implications for practitioners
    • Baumann M, Euller-Ziegler L, Guillemin F. Evaluation of the expectations osteoarthritis patients have concerning healthcare, and their implications for practitioners. Clin Exp Rheumatol 2007;25:404-9.
    • (2007) Clin Exp Rheumatol , vol.25 , pp. 404-409
    • Baumann, M.1    Euller-Ziegler, L.2    Guillemin, F.3
  • 110
    • 0035101994 scopus 로고    scopus 로고
    • Citizens' expectations and likely use of a NHS walk-in centre: Results of a survey and qualitative methods of research
    • Chapple A, Sibbald B, Rogers A, Roland M. Citizens' expectations and likely use of a NHS walk-in centre: results of a survey and qualitative methods of research. Health Expect 2001;4:38-47.
    • (2001) Health Expect , vol.4 , pp. 38-47
    • Chapple, A.1    Sibbald, B.2    Rogers, A.3    Roland, M.4
  • 111
    • 42449111603 scopus 로고    scopus 로고
    • Expectation to improve cardiovascular risk factors control in participants to a health promotion program
    • Chiolero A, Prior J, Bovet P, Masson J-C, Darioli R. Expectation to improve cardiovascular risk factors control in participants to a health promotion program. J Gen Intern Med 2008;23:615-18.
    • (2008) J Gen Intern Med , vol.23 , pp. 615-618
    • Chiolero, A.1    Prior, J.2    Bovet, P.3    Masson, J.-C.4    Darioli, R.5
  • 112
    • 55849149050 scopus 로고    scopus 로고
    • Childbirth expectations and experiences in Belgian and Dutch models of maternity care
    • Christiaens W, Verhaeghe M, Bracke P. Childbirth expectations and experiences in Belgian and Dutch models of maternity care. J Reprod Infant Psych 2008;26:309-22.
    • (2008) J Reprod Infant Psych , vol.26 , pp. 309-322
    • Christiaens, W.1    Verhaeghe, M.2    Bracke, P.3
  • 113
    • 17144422527 scopus 로고    scopus 로고
    • Do rural consumers expect a prescription from their GP visit? Investigation of patients' expectations for a prescription and doctors' prescribing decisions in rural Australia
    • Cutts C, Tett SE. Do rural consumers expect a prescription from their GP visit? Investigation of patients' expectations for a prescription and doctors' prescribing decisions in rural Australia. Aust J Rural Health 2005;13:43-50.
    • (2005) Aust J Rural Health , vol.13 , pp. 43-50
    • Cutts, C.1    Tett, S.E.2
  • 114
    • 0033979065 scopus 로고    scopus 로고
    • An exploration of individuals' expectations of their stay on an elderly care unit
    • Dady KF, Rugg S. An exploration of individuals' expectations of their stay on an elderly care unit. Br J Occup Ter 2000;63:9-16.
    • (2000) Br J Occup Ter , vol.63 , pp. 9-16
    • Dady, K.F.1    Rugg, S.2
  • 115
    • 16844365236 scopus 로고    scopus 로고
    • Patient expectations regarding eye care
    • Dawn AG, McGwin G, Lee PP. Patient expectations regarding eye care. Arch Ophthalmol 2005;123:534-41.
    • (2005) Arch Ophthalmol , vol.123 , pp. 534-541
    • Dawn, A.G.1    McGwin, G.2    Lee, P.P.3
  • 116
    • 20644470741 scopus 로고    scopus 로고
    • What do children and young people want from mental health services?
    • Dogra N. What do children and young people want from mental health services? Curr Opin Psychiatry 2005;18:370-3.
    • (2005) Curr Opin Psychiatry , vol.18 , pp. 370-373
    • Dogra, N.1
  • 117
    • 13144287471 scopus 로고    scopus 로고
    • Expectation and outlook: The impact of patient preference on arthritis care among African Americans
    • Figaro MK, Williams-Russo P, Allegrante J P. Expectation and outlook: the impact of patient preference on arthritis care among African Americans. J Ambul Care Manage 2005;28:41-8.
    • (2005) J Ambul Care Manage , vol.28 , pp. 41-48
    • Figaro, M.K.1    Williams-Russo, P.2    Allegrante, J.P.3
  • 118
    • 0034843642 scopus 로고    scopus 로고
    • Patient expectations for pain medication delivery
    • Fosnocht DE, Swanson ER, Bossart P. Patient expectations for pain medication delivery. Am J Emerg Med 2001;19:399-402.
    • (2001) Am J Emerg Med , vol.19 , pp. 399-402
    • Fosnocht, D.E.1    Swanson, E.R.2    Bossart, P.3
  • 120
    • 2942512802 scopus 로고    scopus 로고
    • Are women's expectations and preferences for intrapartum care affected by the model of care on offer?
    • Hundley V, Ryan M. Are women's expectations and preferences for intrapartum care affected by the model of care on offer? Br J Obstet Gynaecol 2004;111:550-60.
    • (2004) Br J Obstet Gynaecol , vol.111 , pp. 550-560
    • Hundley, V.1    Ryan, M.2
  • 121
    • 0036746063 scopus 로고    scopus 로고
    • Differences in expectations of outcome mediate African American/white patient differences in 'willingness' to consider joint replacement
    • Ibrahim SA, Siminof LA, Burant CJ, Kwoh CK. Differences in expectations of outcome mediate African American/white patient differences in 'willingness' to consider joint replacement. Arthritis Rheum 2002;46:2429-35.
    • (2002) Arthritis Rheum , vol.46 , pp. 2429-2435
    • Ibrahim, S.A.1    Siminof, L.A.2    Burant, C.J.3    Kwoh, C.K.4
  • 122
    • 0037215052 scopus 로고    scopus 로고
    • Parents' beliefs and expectations when presenting with a febrile child at an out-of-hours general practice clinic
    • Kallestrup P, Bro F. Parents' beliefs and expectations when presenting with a febrile child at an out-of-hours general practice clinic. Br J Gen Pract 2003;53:43-4.
    • (2003) Br J Gen Pract , vol.53 , pp. 43-44
    • Kallestrup, P.1    Bro, F.2
  • 125
    • 0035340013 scopus 로고    scopus 로고
    • Measuring patients' expectations and requests
    • Kravitz RL. Measuring patients' expectations and requests. Ann Intern Med 2001;134:881-888.
    • (2001) Ann Intern Med , vol.134 , pp. 881-888
    • Kravitz, R.L.1
  • 126
    • 0037278165 scopus 로고    scopus 로고
    • Chinese fisherman's expectations on medications
    • Lam TP. Chinese fisherman's expectations on medications. Subst Use Misuse 2003;38:85-96.
    • (2003) Subst Use Misuse , vol.38 , pp. 85-96
    • Lam, T.P.1
  • 127
    • 0034548414 scopus 로고    scopus 로고
    • Ultrasound screening in the 2nd trimester. The pregnant woman's background knowledge, expectations, experiences and acceptances
    • Larsen T, Nguyen TH, Munk M, Svendsen L, Teisner L. Ultrasound screening in the 2nd trimester. The pregnant woman's background knowledge, expectations, experiences and acceptances. Ultrasound Obstet Gynecol 2000;15:383-386.
    • (2000) Ultrasound Obstet Gynecol , vol.15 , pp. 383-386
    • Larsen, T.1    Nguyen, T.H.2    Munk, M.3    Svendsen, L.4    Teisner, L.5
  • 128
    • 0034931109 scopus 로고    scopus 로고
    • Carers' and users' expectations of services - user version (CUES-U): A new instrument to measure the experience of users of mental health services
    • Lelliott P, Beevor A, Hogman G, Hyslop J, Lathlean J, Ward M. Carers' and users' expectations of services - user version (CUES-U): a new instrument to measure the experience of users of mental health services. Br J Psychiatr 2001;179:67-72.
    • (2001) Br J Psychiatr , vol.179 , pp. 67-72
    • Lelliott, P.1    Beevor, A.2    Hogman, G.3    Hyslop, J.4    Lathlean, J.5    Ward, M.6
  • 129
    • 0034536248 scopus 로고    scopus 로고
    • Expectations among the elderly about nursing home entry
    • Lindrooth RC, Hoerger TJ, Norton EC. Expectations among the elderly about nursing home entry. Health Serv Res 2000;35:1181-1202.
    • (2000) Health Serv Res , vol.35 , pp. 1181-1202
    • Lindrooth, R.C.1    Hoerger, T.J.2    Norton, E.C.3
  • 130
    • 0034061380 scopus 로고    scopus 로고
    • Socioeconomic status and the expectations of disability in old age: Estimates for England
    • Melzer D, McWilliams B, Brayne C, Johnson T, Bond J. Socioeconomic status and the expectations of disability in old age: estimates for England. J Epidemiol Community Health 2000;54:286-292.
    • (2000) J Epidemiol Community Health , vol.54 , pp. 286-292
    • Melzer, D.1    McWilliams, B.2    Brayne, C.3    Johnson, T.4    Bond, J.5
  • 131
    • 0035018884 scopus 로고    scopus 로고
    • Injectable medication for the treatment of multiple sclerosis: The influence of self-efficacy expectations and injection anxiety on adherence and ability to self-inject
    • Mohr DC, Boudewyn AC, Likosky W, Levine E, Goodkin DE. Injectable medication for the treatment of multiple sclerosis: the influence of self-efficacy expectations and injection anxiety on adherence and ability to self-inject. Ann Behav Med 2001;23:125-132.
    • (2001) Ann Behav Med , vol.23 , pp. 125-132
    • Mohr, D.C.1    Boudewyn, A.C.2    Likosky, W.3    Levine, E.4    Goodkin, D.E.5
  • 132
    • 48649106026 scopus 로고    scopus 로고
    • Patients' expectations for follow-up in breast cancer - A preliminary, questionnaire based study
    • Montgomery DA, Krupa K, Wilson C, Cooke TG. Patients' expectations for follow-up in breast cancer - a preliminary, questionnaire based study. Breast 2008;17:347-352.
    • (2008) Breast , vol.17 , pp. 347-352
    • Montgomery, D.A.1    Krupa, K.2    Wilson, C.3    Cooke, T.G.4
  • 133
    • 0036972570 scopus 로고    scopus 로고
    • Expectations, outcomes, and medical costs in patients with low back pain referred to physical therapy
    • Morlock RJ, Lafata JE, Nerenz D, Schiller M, Rosenblum M. Expectations, outcomes, and medical costs in patients with low back pain referred to physical therapy. Dis Manag 2002;5:185-188.
    • (2002) Dis Manag , vol.5 , pp. 185-188
    • Morlock, R.J.1    Lafata, J.E.2    Nerenz, D.3    Schiller, M.4    Rosenblum, M.5
  • 135
    • 0034192767 scopus 로고    scopus 로고
    • Contraceptive knowledge and expectations by adolescents: An explanation by focus groups
    • Peremans L, Hermann I, Avonts D, Van Royen P, Denekens J. Contraceptive knowledge and expectations by adolescents: an explanation by focus groups. Patient Educ Couns 2000;40:133-141.
    • (2000) Patient Educ Couns , vol.40 , pp. 133-141
    • Peremans, L.1    Hermann, I.2    Avonts, D.3    van Royen, P.4    Denekens, J.5
  • 136
    • 56249142732 scopus 로고    scopus 로고
    • Greater expectations: Using hierarchical linear modelling to examine expectancy for treatment outcome as a predictor of treatment response
    • Price M, Anderson P, Henrich CC, Rothbaum BO. Greater expectations: using hierarchical linear modelling to examine expectancy for treatment outcome as a predictor of treatment response. Behav Ter 2008;39:398-405.
    • (2008) Behav Ter , vol.39 , pp. 398-405
    • Price, M.1    Anderson, P.2    Henrich, C.C.3    Rothbaum, B.O.4
  • 137
    • 1842780861 scopus 로고    scopus 로고
    • Predicting reports of unmet expectations among rheumatology patients
    • Rao JK, Weinberger M, Anderson LA, Kroenke K. Predicting reports of unmet expectations among rheumatology patients. Arthritis Rheum 2004;51:215-221.
    • (2004) Arthritis Rheum , vol.51 , pp. 215-221
    • Rao, J.K.1    Weinberger, M.2    Anderson, L.A.3    Kroenke, K.4
  • 138
    • 0034538530 scopus 로고    scopus 로고
    • Visit-specific expectations and patient-centred outcomes
    • Rao JK, Weinberger M, Kroenke K. Visit-specific expectations and patient-centred outcomes. Arch Fam Med 2000;9:1148-55.
    • (2000) Arch Fam Med , vol.9 , pp. 1148-1155
    • Rao, J.K.1    Weinberger, M.2    Kroenke, K.3
  • 139
    • 2542431296 scopus 로고    scopus 로고
    • What patients expect from complementary therapy: A qualitative study
    • Richardson J. What patients expect from complementary therapy: a qualitative study. Am J Public Health 2004;94:1049-53.
    • (2004) Am J Public Health , vol.94 , pp. 1049-1053
    • Richardson, J.1
  • 140
    • 34248598454 scopus 로고    scopus 로고
    • The effect of patients' met expectations on consultation outcomes. A study with family medicine residents
    • Ruiz-Moral R, Pérula de Torres LA, Jaramillo-Martin I. The effect of patients' met expectations on consultation outcomes. A study with family medicine residents. J Gen Intern Med 2007;22:86-91.
    • (2007) J Gen Intern Med , vol.22 , pp. 86-91
    • Ruiz-Moral, R.1    Pérula de Torres, L.A.2    Jaramillo-Martin, I.3
  • 141
    • 0036843984 scopus 로고    scopus 로고
    • Do older adults expect to age successfully? The association between expectations regarding aging and beliefs regarding healthcare seeking among older adults
    • Sarkisian CA, Hays RD, Mangione CM. Do older adults expect to age successfully? The association between expectations regarding aging and beliefs regarding healthcare seeking among older adults. J Am Geriatr Soc 2002;50:1837-43.
    • (2002) J Am Geriatr Soc , vol.50 , pp. 1837-1843
    • Sarkisian, C.A.1    Hays, R.D.2    Mangione, C.M.3
  • 142
    • 0036787429 scopus 로고    scopus 로고
    • Acupuncture outcomes, expectations, patient-provider relationship and the placebo effect: Implications for health promotion
    • So D W. Acupuncture outcomes, expectations, patient-provider relationship and the placebo effect: implications for health promotion. Am J Public Health 2002;92:1662-7.
    • (2002) Am J Public Health , vol.92 , pp. 1662-1667
    • So, D.W.1
  • 143
    • 33751315994 scopus 로고    scopus 로고
    • The impact of a brief expectation survey on parental satisfaction in the pediatric emergency department
    • Spahr CD, Flugstad NA, Brousseau DC. The impact of a brief expectation survey on parental satisfaction in the pediatric emergency department. Acad Emerg Med 2006;13:1280-1287.
    • (2006) Acad Emerg Med , vol.13 , pp. 1280-1287
    • Spahr, C.D.1    Flugstad, N.A.2    Brousseau, D.C.3
  • 144
    • 0142092558 scopus 로고    scopus 로고
    • A new measure of consumer expectations, perceptions and satisfaction for patients and carers of older people with mental health problems
    • Spear J. A new measure of consumer expectations, perceptions and satisfaction for patients and carers of older people with mental health problems. Australas Psychiatry 2003;11:330-3.
    • (2003) Australas Psychiatry , vol.11 , pp. 330-333
    • Spear, J.1
  • 146
    • 0034894836 scopus 로고    scopus 로고
    • Influence of expectations and actual pain experiences in satisfaction with postoperative pain management
    • Svensson I, Sjöström B, Haljamäe H. Influence of expectations and actual pain experiences in satisfaction with postoperative pain management. Eur J Pain 2001;5:125-33.
    • (2001) Eur J Pain , vol.5 , pp. 125-133
    • Svensson, I.1    Sjöström, B.2    Haljamäe, H.3
  • 148
    • 34548463092 scopus 로고    scopus 로고
    • Elderly persons' expectations of day-care rehabilitation
    • Tollén A, Fredriksson C, Kamwendo K. Elderly persons' expectations of day-care rehabilitation. Scand J Occup Ter 2007;14:173-82.
    • (2007) Scand J Occup Ter , vol.14 , pp. 173-182
    • Tollén, A.1    Fredriksson, C.2    Kamwendo, K.3
  • 149
    • 1842585247 scopus 로고    scopus 로고
    • Hope, attitudes, emotions and expectations in healthcare providers of services to patients infected with HIV
    • Westburg NG, Guindon MH. Hope, attitudes, emotions and expectations in healthcare providers of services to patients infected with HIV. AIDS Behav 2004;8:1-8.
    • (2004) AIDS Behav , vol.8 , pp. 1-8
    • Westburg, N.G.1    Guindon, M.H.2
  • 150
    • 39549119325 scopus 로고    scopus 로고
    • The importance of expectations on the recovery period after cancer treatment
    • Winterling J, Glimelius B, Nordin K. The importance of expectations on the recovery period after cancer treatment. Psychooncology 2008;17:190-8.
    • (2008) Psychooncology , vol.17 , pp. 190-198
    • Winterling, J.1    Glimelius, B.2    Nordin, K.3
  • 153
    • 2442720278 scopus 로고    scopus 로고
    • Outcome expectancy and self-efficacy in adolescent asthma self-management
    • Zebracki K, Drotar D. Outcome expectancy and self-efficacy in adolescent asthma self-management. Child Health Care 2004;33:133-49.
    • (2004) Child Health Care , vol.33 , pp. 133-149
    • Zebracki, K.1    Drotar, D.2
  • 154
    • 0034862323 scopus 로고    scopus 로고
    • Evaluation of the consumer model: Relationship between patients' expectations, perceptions and satisfaction with care
    • Baron-Epel O, Dushenat M, Friedman N. Evaluation of the consumer model: relationship between patients' expectations, perceptions and satisfaction with care. Int J Qual Health Care 2001;13:317-23.
    • (2001) Int J Qual Health Care , vol.13 , pp. 317-323
    • Baron-Epel, O.1    Dushenat, M.2    Friedman, N.3
  • 155
    • 0033938083 scopus 로고    scopus 로고
    • The lay public's expectations of prearrival instructions when dialling 9-1-1
    • Billittier AJ, Lerner EB, Tucker W, Lee J. The lay public's expectations of prearrival instructions when dialling 9-1-1. Prehosp Emerg Care 2000;4:234-7.
    • (2000) Prehosp Emerg Care , vol.4 , pp. 234-237
    • Billittier, A.J.1    Lerner, E.B.2    Tucker, W.3    Lee, J.4
  • 156
    • 33749332069 scopus 로고    scopus 로고
    • Patient expectations of emergency department care: Phase II - a cross-sectional survey
    • Cooke T, Watt D, Wertzler W, Quan H. Patient expectations of emergency department care: phase II - a cross-sectional survey. Can J Emerg Med 2006;8:148-57.
    • (2006) Can J Emerg Med , vol.8 , pp. 148-157
    • Cooke, T.1    Watt, D.2    Wertzler, W.3    Quan, H.4
  • 158
    • 7444239254 scopus 로고    scopus 로고
    • Patient expectations for medical and surgical care: A review of the literature and applications to ophthalmology
    • Dawn AG, Lee PP. Patient expectations for medical and surgical care: a review of the literature and applications to ophthalmology. Surv Ophthalmol 2004;49:513-24.
    • (2004) Surv Ophthalmol , vol.49 , pp. 513-524
    • Dawn, A.G.1    Lee, P.P.2
  • 159
    • 67650098179 scopus 로고    scopus 로고
    • Expectations and experiences of eHealth in primary care: A qualitative practice-based investigation
    • Flynn D, Gregory P, Makki H, Gabbay M. Expectations and experiences of eHealth in primary care: a qualitative practice-based investigation. Intern J Med Inform 2009;78:588-604.
    • (2009) Intern J Med Inform , vol.78 , pp. 588-604
    • Flynn, D.1    Gregory, P.2    Makki, H.3    Gabbay, M.4
  • 160
    • 0035453374 scopus 로고    scopus 로고
    • Quality of prosthetic care: Patients' level of expectation, attitude and satisfaction
    • Fromentin O, Laure Boy-Lefèvre M. Quality of prosthetic care: patients' level of expectation, attitude and satisfaction. Eur J Prosthodont Restor Dent 2001;9:123-9.
    • (2001) Eur J Prosthodont Restor Dent , vol.9 , pp. 123-129
    • Fromentin, O.1    Laure Boy-Lefèvre, M.2
  • 161
    • 0037390891 scopus 로고    scopus 로고
    • Gaps in expectations among clients of secondary medical services in the military system compared with the civilian system as a satisfaction index
    • Goldberg A, Pliskin JS, Peterburg Y. Gaps in expectations among clients of secondary medical services in the military system compared with the civilian system as a satisfaction index. Mil Med 2003;168:274-9.
    • (2003) Mil Med , vol.168 , pp. 274-279
    • Goldberg, A.1    Pliskin, J.S.2    Peterburg, Y.3
  • 163
    • 0036127082 scopus 로고    scopus 로고
    • Women's expectations on antenatal care as assessed in early pregnancy: Number of visits, continuity of caregiver and general content
    • Hildingsson I, Waldenström U, Rådestad I. Women's expectations on antenatal care as assessed in early pregnancy: number of visits, continuity of caregiver and general content. Acta Obstet Gynecol Scand 2002;81:118-25.
    • (2002) Acta Obstet Gynecol Scand , vol.81 , pp. 118-125
    • Hildingsson, I.1    Waldenström, U.2    Rådestad, I.3
  • 164
    • 14844292079 scopus 로고    scopus 로고
    • Unmet expectations in primary care and the agreement between doctor and patient: A questionnaire study
    • Hooper R, Rona RJ, French C, Jones M, Wessely S. Unmet expectations in primary care and the agreement between doctor and patient: a questionnaire study. Health Expect 2005;8:26-33.
    • (2005) Health Expect , vol.8 , pp. 26-33
    • Hooper, R.1    Rona, R.J.2    French, C.3    Jones, M.4    Wessely, S.5
  • 167
    • 33846128733 scopus 로고    scopus 로고
    • The broad treatment expectations of migraine patients
    • Kelman L. The broad treatment expectations of migraine patients. J Headache Pain 2006;7:403-6.
    • (2006) J Headache Pain , vol.7 , pp. 403-406
    • Kelman, L.1
  • 168
    • 57649205833 scopus 로고    scopus 로고
    • Older people's expectations regarding ageing, health-promoting behaviour and health status
    • Kim SH. Older people's expectations regarding ageing, health-promoting behaviour and health status. J Adv Nurs 2009;65:84-91.
    • (2009) J Adv Nurs , vol.65 , pp. 84-91
    • Kim, S.H.1
  • 170
    • 40749162016 scopus 로고    scopus 로고
    • Evaluating medication-related services in a hospital setting using the disconfirmation of expectations model of satisfaction
    • Kucukarslan SN, Nadkarni A. Evaluating medication-related services in a hospital setting using the disconfirmation of expectations model of satisfaction. Res Soc Admin Pharm 2008;4:12-22.
    • (2008) Res Soc Admin Pharm , vol.4 , pp. 12-22
    • Kucukarslan, S.N.1    Nadkarni, A.2
  • 171
    • 70449513814 scopus 로고    scopus 로고
    • Why health expectations and hopes are different: The development of a conceptual model
    • Leung KK, Silvius JL, Pimlott N, Dalziel W, Drummond N. Why health expectations and hopes are different: the development of a conceptual model. Health Expect 2009;12:347-60.
    • (2009) Health Expect , vol.12 , pp. 347-360
    • Leung, K.K.1    Silvius, J.L.2    Pimlott, N.3    Dalziel, W.4    Drummond, N.5
  • 172
    • 66449094088 scopus 로고    scopus 로고
    • Women's expectations of treatment and care afer an antenatal HIV diagnosis in Lilongwe, Malawi
    • Levy JM. Women's expectations of treatment and care afer an antenatal HIV diagnosis in Lilongwe, Malawi. Reprod Health Matters 2009;17:152-61.
    • (2009) Reprod Health Matters , vol.17 , pp. 152-161
    • Levy, J.M.1
  • 173
    • 33847667607 scopus 로고    scopus 로고
    • The impact of patient expectations on outcomes in four randomized controlled trials of acupuncture in patients with chronic pain
    • Linde K, Witt CM, Streng A, Weidenhammer W, Wagenpfeil S, Brinkhaus B, et al. The impact of patient expectations on outcomes in four randomized controlled trials of acupuncture in patients with chronic pain. Pain 2007;128:264-71.
    • (2007) Pain , vol.128 , pp. 264-271
    • Linde, K.1    Witt, C.M.2    Streng, A.3    Weidenhammer, W.4    Wagenpfeil, S.5    Brinkhaus, B.6
  • 174
    • 18644368077 scopus 로고    scopus 로고
    • Striking the balance: A qualitative pilot study examining the role of information on the development of expectations in patients treated for head and neck cancer
    • Llewellyn CD, McGurk M, Weinman J. Striking the balance: a qualitative pilot study examining the role of information on the development of expectations in patients treated for head and neck cancer. Psychol Health Med 2005;10:180-93.
    • (2005) Psychol Health Med , vol.10 , pp. 180-193
    • Llewellyn, C.D.1    McGurk, M.2    Weinman, J.3
  • 175
    • 0035990294 scopus 로고    scopus 로고
    • Te importance of patient expectations in predicting functional outcomes after total joint arthroplasty
    • Mahomed NN, Liang MH, Cook EF, Daltroy LH, Portin PR, Fossel AH, et al. Te importance of patient expectations in predicting functional outcomes after total joint arthroplasty. J Rheumatol 2002;29:1273-9.
    • (2002) J Rheumatol , vol.29 , pp. 1273-1279
    • Mahomed, N.N.1    Liang, M.H.2    Cook, E.F.3    Daltroy, L.H.4    Portin, P.R.5    Fossel, A.H.6
  • 176
    • 67651146555 scopus 로고    scopus 로고
    • Great expectations. Really the novel predictor of outcome afer spinal surgery
    • Mannion AF, Junge A, Elfering A, Dvorak J, Porchet F, Grob D. Great expectations. Really the novel predictor of outcome afer spinal surgery? Spine 2009;34:190-9.
    • (2009) Spine , vol.34 , pp. 190-199
    • Mannion, A.F.1    Junge, A.2    Elfering, A.3    Dvorak, J.4    Porchet, F.5    Grob, D.6
  • 178
    • 33746431515 scopus 로고    scopus 로고
    • Patients' expectations, motivation and multi-dimensional subjective and objective socio-medical success in medical rehabilitation measures
    • Meng K, Zdrahal-Urbanek J, Frank S, Holderied A, Vogel H. Patients' expectations, motivation and multi-dimensional subjective and objective socio-medical success in medical rehabilitation measures. Int J Rehabil Res 2006;29:65-9.
    • (2006) Int J Rehabil Res , vol.29 , pp. 65-69
    • Meng, K.1    Zdrahal-Urbanek, J.2    Frank, S.3    Holderied, A.4    Vogel, H.5
  • 179
    • 0034533796 scopus 로고    scopus 로고
    • Wishes and expectations of pregnant women and their partners concerning delivery
    • Münstedt K, von Georgi R, Eichel V, Kullmer U, Zygmunt M. Wishes and expectations of pregnant women and their partners concerning delivery. J Perinat Med 2000;28:482-90.
    • (2000) J Perinat Med , vol.28 , pp. 482-490
    • Münstedt, K.1    von Georgi, R.2    Eichel, V.3    Kullmer, U.4    Zygmunt, M.5
  • 180
  • 181
    • 0035156450 scopus 로고    scopus 로고
    • What do patients expect of psychiatric services? A systematic and critical review of empirical studies
    • Noble LM, Douglas BC, Newman S P. What do patients expect of psychiatric services? A systematic and critical review of empirical studies. Soc Sci Med 2001;52:985-98.
    • (2001) Soc Sci Med , vol.52 , pp. 985-998
    • Noble, L.M.1    Douglas, B.C.2    Newman, S.P.3
  • 182
    • 0034097178 scopus 로고    scopus 로고
    • Perceptual gaps in understanding patient expectations for health care service quality
    • O'Connor SJ, Trinh HQ, Shewchuk RM. Perceptual gaps in understanding patient expectations for health care service quality. Health Care Manage Rev 2000;25:7-23.
    • (2000) Health Care Manage Rev , vol.25 , pp. 7-23
    • O'Connor, S.J.1    Trinh, H.Q.2    Shewchuk, R.M.3
  • 183
    • 24944437853 scopus 로고    scopus 로고
    • Older widows' expectations of home care nurses
    • Porter EJ. Older widows' expectations of home care nurses. Home Health Care Serv Q 2005;24:79-93.
    • (2005) Home Health Care Serv Q , vol.24 , pp. 79-93
    • Porter, E.J.1
  • 185
    • 0034234378 scopus 로고    scopus 로고
    • Adult and pediatric CPR: Attitudes and expectations of health professionals and laypersons
    • Roberts D, Hirschman D, Scheltema K. Adult and pediatric CPR: attitudes and expectations of health professionals and laypersons. Am J Emerg Med 2000;18:465-8.
    • (2000) Am J Emerg Med , vol.18 , pp. 465-468
    • Roberts, D.1    Hirschman, D.2    Scheltema, K.3
  • 186
    • 72749083421 scopus 로고    scopus 로고
    • Geriatric patients' expectations of their physicians: Findings from a tertiary care hospital in Pakistan
    • Saleem T, Khalid U, Qidwai W. Geriatric patients' expectations of their physicians: findings from a tertiary care hospital in Pakistan. BMC Health Serv Res 2009;9:205.
    • (2009) BMC Health Serv Res , vol.9 , pp. 205
    • Saleem, T.1    Khalid, U.2    Qidwai, W.3
  • 187
    • 68349091528 scopus 로고    scopus 로고
    • Expectations, preftting counselling and hearing aid outcome
    • Saunders GH, Lewis MS, Forsline A. Expectations, preftting counselling and hearing aid outcome. J Am Acad Audiol 2009;20:320-34.
    • (2009) J Am Acad Audiol , vol.20 , pp. 320-334
    • Saunders, G.H.1    Lewis, M.S.2    Forsline, A.3
  • 188
    • 40949107742 scopus 로고    scopus 로고
    • Effect of a nausea expectancy manipulation on chemotherapy-induced measure: A University of Rochester Cancer Center Community Clinical Oncology Program Study
    • Shelke AR, Roscoe JA, Morrow GR, Colman LK, Banerjee TK, Kirshner JJ. Effect of a nausea expectancy manipulation on chemotherapy-induced measure: a University of Rochester Cancer Center Community Clinical Oncology Program Study. J Pain Symptom Manage 2008;35:381-7.
    • (2008) J Pain Symptom Manage , vol.35 , pp. 381-387
    • Shelke, A.R.1    Roscoe, J.A.2    Morrow, G.R.3    Colman, L.K.4    Banerjee, T.K.5    Kirshner, J.J.6
  • 189
    • 0034804817 scopus 로고    scopus 로고
    • Expectations of chiropractic patients: The construction of questionnaire
    • Sigrell H. Expectations of chiropractic patients: the construction of questionnaire. J Manip Physiol Ter 2001;24:440-4.
    • (2001) J Manip Physiol Ter , vol.24 , pp. 440-444
    • Sigrell, H.1
  • 190
    • 0036597363 scopus 로고    scopus 로고
    • Expectations of chiropractic treatment: What are the expectations of new patients consulting a chiropractor, and do chiropractors and patients have similar expectations?
    • Sigrell H. Expectations of chiropractic treatment: what are the expectations of new patients consulting a chiropractor, and do chiropractors and patients have similar expectations? J Manip Physiol Ter 2002;25:300-5.
    • (2002) J Manip Physiol Ter , vol.25 , pp. 300-305
    • Sigrell, H.1
  • 191
    • 68649110261 scopus 로고    scopus 로고
    • Patient satisfaction as a function of emergency department previsit expectations
    • Toma G, Triner W, McNutt L-A. Patient satisfaction as a function of emergency department previsit expectations. Ann Emerg Med 2009;54:360-7.
    • (2009) Ann Emerg Med , vol.54 , pp. 360-367
    • Toma, G.1    Triner, W.2    McNutt, L.-A.3
  • 192
    • 33645164412 scopus 로고    scopus 로고
    • Qualitative analysis of the expectations of antireflux surgical outcomes of patients from different nationalities
    • Velanovich V, Kamolz T, Pointner R, Contini S. Qualitative analysis of the expectations of antireflux surgical outcomes of patients from different nationalities. Dis Esophagus 2006;19:88-93.
    • (2006) Dis Esophagus , vol.19 , pp. 88-93
    • Velanovich, V.1    Kamolz, T.2    Pointner, R.3    Contini, S.4
  • 193
    • 4844231871 scopus 로고    scopus 로고
    • Perceptions of patient expectation for an antibiotic: A comparison of walk-in centre nurses and GPs
    • Weiss MC, Deave T, Peters TJ, Salisbury C. Perceptions of patient expectation for an antibiotic: a comparison of walk-in centre nurses and GPs. Fam Pract 2004;21:492-9.
    • (2004) Fam Pract , vol.21 , pp. 492-499
    • Weiss, M.C.1    Deave, T.2    Peters, T.J.3    Salisbury, C.4
  • 194
    • 0035319264 scopus 로고    scopus 로고
    • Patient management: Measuring patients' expectations and perceptions of service quality in a dental training hospital
    • White JG, Slabber J, Schreuder A. Patient management: measuring patients' expectations and perceptions of service quality in a dental training hospital. S Afr Dent J 2001;56:203-8.
    • (2001) S Afr Dent J , vol.56 , pp. 203-208
    • White, J.G.1    Slabber, J.2    Schreuder, A.3
  • 195
    • 31944450461 scopus 로고    scopus 로고
    • Outcome expectations and physical activity participation in two samples of older women
    • Wilcox S, Castro CM, King AC. Outcome expectations and physical activity participation in two samples of older women. J Health Psychol 2006;11:65-77.
    • (2006) J Health Psychol , vol.11 , pp. 65-77
    • Wilcox, S.1    Castro, C.M.2    King, A.C.3
  • 196
    • 24644462836 scopus 로고    scopus 로고
    • Great expectations: Factors influencing patient expectations and doctors recommendations at a mood disorders unit
    • Wilhelm K, Wedgwood L, Malhi G, Mitchell P, Austin M-P, Kotze B, et al. Great expectations: factors influencing patient expectations and doctors recommendations at a mood disorders unit. J Afect Disord 2005;88:187-92.
    • (2005) J Afect Disord , vol.88 , pp. 187-192
    • Wilhelm, K.1    Wedgwood, L.2    Malhi, G.3    Mitchell, P.4    Austin, M.-P.5    Kotze, B.6
  • 197
    • 44649150195 scopus 로고    scopus 로고
    • Do patient expectations of spinal surgery relate to functional outcome?
    • Yee A, Adjei N, Do J, Ford M, Finkelstein J. Do patient expectations of spinal surgery relate to functional outcome? Clin Orthop Relat Res 2008;466:1154-61.
    • (2008) Clin Orthop Relat Res , vol.466 , pp. 1154-1161
    • Yee, A.1    Adjei, N.2    Do, J.3    Ford, M.4    Finkelstein, J.5
  • 198
  • 199
    • 84864021128 scopus 로고    scopus 로고
    • Treatment expectations, experiences and mental health functioning predict attrition status in behavioural medicine groups
    • Davis MJ, Addis ME. Treatment expectations, experiences and mental health functioning predict attrition status in behavioural medicine groups. Ir J Psychol 2002;23:1-2, 37-51.
    • (2002) Ir J Psychol , vol.23 , Issue.1-2 , pp. 37-51
    • Davis, M.J.1    Addis, M.E.2
  • 200
    • 0036667860 scopus 로고    scopus 로고
    • Patients' and caregivers' expectations and experiences of a physiotherapy intervention 1 year following stroke: A qualitative study
    • Dowswell G, Dowswell T, Lawler J, Green J, Young J. Patients' and caregivers' expectations and experiences of a physiotherapy intervention 1 year following stroke: a qualitative study. J Eval Clin Pract 2002;8:361-5.
    • (2002) J Eval Clin Pract , vol.8 , pp. 361-365
    • Dowswell, G.1    Dowswell, T.2    Lawler, J.3    Green, J.4    Young, J.5
  • 201
    • 14944338745 scopus 로고    scopus 로고
    • Impact of two types of expectancy on recovery from total knee replacement surgery (TKR) in adults with osteoarthritis
    • Engel C, Hamilton NA, Potter PT, Zautra AJ. Impact of two types of expectancy on recovery from total knee replacement surgery (TKR) in adults with osteoarthritis. Behav Med 2004;30:113-23.
    • (2004) Behav Med , vol.30 , pp. 113-123
    • Engel, C.1    Hamilton, N.A.2    Potter, P.T.3    Zautra, A.J.4
  • 202
  • 203
    • 3042734349 scopus 로고    scopus 로고
    • Presurgery distress and specific response expectancies predict postsurgery outcomes in surgery patients confronting breast cancer
    • Montgomery GH, Bovbjerg DH. Presurgery distress and specific response expectancies predict postsurgery outcomes in surgery patients confronting breast cancer. Health Psychol 2004;23:381-7.
    • (2004) Health Psychol , vol.23 , pp. 381-387
    • Montgomery, G.H.1    Bovbjerg, D.H.2
  • 204
    • 3142751543 scopus 로고    scopus 로고
    • Factors associated with the attitudes and expectations of patients suffering from β-thalassaemia: A cross-sectional study
    • Vardaki MA, Philalithis AE, Vlachonikolis I. Factors associated with the attitudes and expectations of patients suffering from β-thalassaemia: a cross-sectional study. Scand J Caring Sci 2004;18:177-87.
    • (2004) Scand J Caring Sci , vol.18 , pp. 177-187
    • Vardaki, M.A.1    Philalithis, A.E.2    Vlachonikolis, I.3
  • 205
    • 27744541700 scopus 로고    scopus 로고
    • The role of outcome expectations and attitudes on decisions to seek professional help
    • Vogel DL, Wester SR, Wei M, Boysen GA. The role of outcome expectations and attitudes on decisions to seek professional help. J Couns Psychol 2005;52:459-70.
    • (2005) J Couns Psychol , vol.52 , pp. 459-470
    • Vogel, D.L.1    Wester, S.R.2    Wei, M.3    Boysen, G.A.4
  • 206
    • 0036803080 scopus 로고    scopus 로고
    • Homeopath & patient - a dyad of harmony?
    • Frank R. Homeopath & patient - a dyad of harmony? Soc Sci Med 2002;55:1285-96.
    • (2002) Soc Sci Med , vol.55 , pp. 1285-1296
    • Frank, R.1
  • 207
    • 0037211246 scopus 로고    scopus 로고
    • Online commentary during the physical examination: A communication tool for avoiding inappropriate antibiotic prescribing?
    • Mangione-Smith R, Stivers T, Elliott M, McDonald L, Heritage J. Online commentary during the physical examination: a communication tool for avoiding inappropriate antibiotic prescribing? Soc Sci Med 2003;56:313-20.
    • (2003) Soc Sci Med , vol.56 , pp. 313-320
    • Mangione-Smith, R.1    Stivers, T.2    Elliott, M.3    McDonald, L.4    Heritage, J.5
  • 208
    • 0842269075 scopus 로고    scopus 로고
    • Rheumatology: The expectations and preferences of patients for their follow-up monitoring care: A qualitative study to determine the dimensions of patient satisfaction
    • Arthur V, Cliford C. Rheumatology: the expectations and preferences of patients for their follow-up monitoring care: a qualitative study to determine the dimensions of patient satisfaction. J Clin Nurs 2004;13:234-42.
    • (2004) J Clin Nurs , vol.13 , pp. 234-242
    • Arthur, V.1    Cliford, C.2
  • 209
    • 61449212031 scopus 로고    scopus 로고
    • Primary-care patients' expectations and experiences of online cognitive behavioural therapy for depression: A qualitative study
    • Beattie A, Shaw A, Kaur S, Kessler D. Primary-care patients' expectations and experiences of online cognitive behavioural therapy for depression: a qualitative study. Health Expect 2009;12:45-59.
    • (2009) Health Expect , vol.12 , pp. 45-59
    • Beattie, A.1    Shaw, A.2    Kaur, S.3    Kessler, D.4
  • 210
    • 0034078772 scopus 로고    scopus 로고
    • An ethnographic study of factors infuencing cancer pain management in South Africa
    • Beck SL. An ethnographic study of factors infuencing cancer pain management in South Africa. Cancer Nurse 2000;23:91-9.
    • (2000) Cancer Nurse , vol.23 , pp. 91-99
    • Beck, S.L.1
  • 211
    • 69149084407 scopus 로고    scopus 로고
    • Patients' expectations and satisfaction of complete denture therapy and correlation with locus of control
    • Bellini D, Bower Baca MBF, de Paula Prisco da Cunha V, Marchini L. Patients' expectations and satisfaction of complete denture therapy and correlation with locus of control. J Oral Rehabil 2009;36:682-6.
    • (2009) J Oral Rehabil , vol.36 , pp. 682-686
    • Bellini, D.1    Dos Santos, M.B.F.2    de Cunha, V.P.P.3    Marchini, L.4
  • 212
    • 34247227973 scopus 로고    scopus 로고
    • Patient (customer) expectations in hospitals
    • Bostan S, Acuner T, Yilmaz G. Patient (customer) expectations in hospitals. Health Policy 2007;82:62-70.
    • (2007) Health Policy , vol.82 , pp. 62-70
    • Bostan, S.1    Acuner, T.2    Yilmaz, G.3
  • 213
    • 67849121302 scopus 로고    scopus 로고
    • Racial diferences in patient expectations prior to resective epilepsy surgery
    • for the multicenter Study of Epilepsy Surgery
    • Bower Baca C, Cheng EM, Spencer SS, Vassar S, Vickrey BG, for the multicenter Study of Epilepsy Surgery. Racial diferences in patient expectations prior to resective epilepsy surgery. Epilepsy Behav 2009;15:452-5.
    • (2009) Epilepsy Behav , vol.15 , pp. 452-455
    • Bower Baca, C.1    Cheng, E.M.2    Spencer, S.S.3    Vassar, S.4    Vickrey, B.G.5
  • 214
    • 34547110568 scopus 로고    scopus 로고
    • How do patients expect the mental health service system to act? Testing the WHO responsiveness concept for its appropriateness in mental health care
    • Bramesfeld A, Klippel U, Seidel G, Schwartz FW, Dierks ML. How do patients expect the mental health service system to act? Testing the WHO responsiveness concept for its appropriateness in mental health care. Soc Sci Med 2007;65:880-9.
    • (2007) Soc Sci Med , vol.65 , pp. 880-889
    • Bramesfeld, A.1    Klippel, U.2    Seidel, G.3    Schwartz, F.W.4    Dierks, M.L.5
  • 215
    • 34547106270 scopus 로고    scopus 로고
    • How does mental health care perform in respect to service users' expectations? Evaluating inpatient and outpatient care in Germany with the WHO responsiveness concept
    • Bramesfeld A, Wedegärtner F, Elgeti H, Bisson S. How does mental health care perform in respect to service users' expectations? Evaluating inpatient and outpatient care in Germany with the WHO responsiveness concept. BMC Health Serv Res 2007;7:99.
    • (2007) BMC Health Serv Res , vol.7 , pp. 99
    • Bramesfeld, A.1    Wedegärtner, F.2    Elgeti, H.3    Bisson, S.4
  • 216
    • 67650501007 scopus 로고    scopus 로고
    • Attitudes, behaviors and expectations of men seeking medical treatment for male pattern hair loss: Results of a multinational survey
    • Cash TF. Attitudes, behaviors and expectations of men seeking medical treatment for male pattern hair loss: results of a multinational survey. Curr Med Res Opin 2009;25:1811-20.
    • (2009) Curr Med Res Opin , vol.25 , pp. 1811-1820
    • Cash, T.F.1
  • 217
    • 34548527641 scopus 로고    scopus 로고
    • Mexican immigrant mothers' expectations for children's health services
    • Clark L, Redman RW. Mexican immigrant mothers' expectations for children's health services. Western J Nurs Res 2007;29:670-90.
    • (2007) Western J Nurs Res , vol.29 , pp. 670-690
    • Clark, L.1    Redman, R.W.2
  • 219
    • 0142195790 scopus 로고    scopus 로고
    • Parents' expectations regarding their children's eye care: Interview results
    • Dawn AG, Freedman SF, Lee P P, Enyedi LB. Parents' expectations regarding their children's eye care: interview results. Am J Ophthalmol 2003;136:797-804.
    • (2003) Am J Ophthalmol , vol.136 , pp. 797-804
    • Dawn, A.G.1    Freedman, S.F.2    Lee, P.P.3    Enyedi, L.B.4
  • 220
    • 36849081288 scopus 로고    scopus 로고
    • Control expectancies as predictors of psychotherapy outcome: A systematic review
    • Delsignore A, Schnyder U. Control expectancies as predictors of psychotherapy outcome: a systematic review. Br J Clin Psychol 2007;46:467-83.
    • (2007) Br J Clin Psychol , vol.46 , pp. 467-483
    • Delsignore, A.1    Schnyder, U.2
  • 221
    • 55349131322 scopus 로고    scopus 로고
    • Understanding patient experience of out-of-hours general practitioner services in South Wales: A qualitative study
    • Egbunike JN, Shaw C, Bale S, Elwyn G, Edwards A. Understanding patient experience of out-of-hours general practitioner services in South Wales: a qualitative study. Emerg Med J 2008;25:649-54.
    • (2008) Emerg Med J , vol.25 , pp. 649-654
    • Egbunike, J.N.1    Shaw, C.2    Bale, S.3    Elwyn, G.4    Edwards, A.5
  • 222
    • 0036080718 scopus 로고    scopus 로고
    • Patient expectation and satisfaction in revision total hip arthroplasty
    • Eisler T, Svensson O, Tengström A, Elmstedt E. Patient expectation and satisfaction in revision total hip arthroplasty. J Arthroplasty 2002;17:457-62.
    • (2002) J Arthroplasty , vol.17 , pp. 457-462
    • Eisler, T.1    Svensson, O.2    Tengström, A.3    Elmstedt, E.4
  • 223
    • 35748958987 scopus 로고    scopus 로고
    • Expectations held by type 1 and 2 diabetes mellitus patients and their relatives: The importance of facilitating the health-care process
    • Escudero-Carretero M, Prieto-Rodríguez MÁ, Fernández- Fernández I, March-Cerdá JC. Expectations held by type 1 and 2 diabetes mellitus patients and their relatives: the importance of facilitating the health-care process. Health Expect 2007;10:337-49.
    • (2007) Health Expect , vol.10 , pp. 337-349
    • Escudero-Carretero, M.1    Prieto-Rodríguez, M.A.2    Fernández- Fernández, I.3    March-Cerdá, J.C.4
  • 224
    • 67650751569 scopus 로고    scopus 로고
    • Patient expectations predict greater pain relief with joint arthroplasty
    • Gandhi R, Davey R, Mahomed N. Patient expectations predict greater pain relief with joint arthroplasty. J Arthroplasty 2009;24:716-21.
    • (2009) J Arthroplasty , vol.24 , pp. 716-721
    • Gandhi, R.1    Davey, R.2    Mahomed, N.3
  • 225
    • 4744351065 scopus 로고    scopus 로고
    • Pretreatment expectations, interpersonal functioning and symptoms in the prediction of the therapeutic alliance across supportive-expressive psychotherapy and cognitive therapy
    • Gibbons MBC, Crits-Christoph P, de la Cruz C, Barber JP, Siqueland L, Gladis M. Pretreatment expectations, interpersonal functioning and symptoms in the prediction of the therapeutic alliance across supportive-expressive psychotherapy and cognitive therapy. Psychother Res 2003;13:59-76.
    • (2003) Psychother Res , vol.13 , pp. 59-76
    • Gibbons, M.B.C.1    Crits-Christoph, P.2    de la Cruz, C.3    Barber, J.P.4    Siqueland, L.5    Gladis, M.6
  • 226
    • 33751287628 scopus 로고    scopus 로고
    • Expectations to and evaluation of a palliative home-care team as seen by patients and carers
    • Goldschmidt D, Schmidt L, Krasnik A, Christensen U, Groenvold M. Expectations to and evaluation of a palliative home-care team as seen by patients and carers. Support Cancer Care 2006;14:1232-40.
    • (2006) Support Cancer Care , vol.14 , pp. 1232-1240
    • Goldschmidt, D.1    Schmidt, L.2    Krasnik, A.3    Christensen, U.4    Groenvold, M.5
  • 229
    • 33748124603 scopus 로고    scopus 로고
    • Are patient expectations still relevant for psychotherapy process and outcome?
    • Greenberg R P, Constatino MJ, Bruce N. Are patient expectations still relevant for psychotherapy process and outcome? Clin Psychol Rev 2006;26:657-78.
    • (2006) Clin Psychol Rev , vol.26 , pp. 657-678
    • Greenberg, R.P.1    Constatino, M.J.2    Bruce, N.3
  • 230
    • 34848881348 scopus 로고    scopus 로고
    • Ambulatory orthopaedic surgery patients' knowledge expectations and perceptions of received knowledge
    • Heikkinen K, Leino-Kilpi H, Hiltunen A, Johansson K, Kaljonen A, Rankinen S, et al. Ambulatory orthopaedic surgery patients' knowledge expectations and perceptions of received knowledge. J Adv Nurs 2007;60:270-8.
    • (2007) J Adv Nurs , vol.60 , pp. 270-278
    • Heikkinen, K.1    Leino-Kilpi, H.2    Hiltunen, A.3    Johansson, K.4    Kaljonen, A.5    Rankinen, S.6
  • 231
    • 35448940837 scopus 로고    scopus 로고
    • Combining patient satisfaction, fulfilment of expectations and importance - an integrative approach in quality assurance
    • Janssen C, Ommen O, Pfaf H. Combining patient satisfaction, fulfilment of expectations and importance - an integrative approach in quality assurance. Eur J Public Health 2005;15(Suppl. 1):139-40.
    • (2005) Eur J Public Health , vol.15 , Issue.SUPPL. 1 , pp. 139-140
    • Janssen, C.1    Ommen, O.2    Pfaf, H.3
  • 232
    • 0034829597 scopus 로고    scopus 로고
    • The role of patients' expectations in the development of anticipatory nausea related to chemotherapy for cancer
    • Hickok JT, Roscoe JA, Morrow GR. The role of patients' expectations in the development of anticipatory nausea related to chemotherapy for cancer. J Pain Symptom Manage 2001;22:843-50.
    • (2001) J Pain Symptom Manage , vol.22 , pp. 843-850
    • Hickok, J.T.1    Roscoe, J.A.2    Morrow, G.R.3
  • 233
    • 0035341164 scopus 로고    scopus 로고
    • The effect of unmet expectations among adults presenting with physical symptoms
    • Jackson JL, Kroenke K. The effect of unmet expectations among adults presenting with physical symptoms. Ann Intern Med 2001;134:889-97.
    • (2001) Ann Intern Med , vol.134 , pp. 889-897
    • Jackson, J.L.1    Kroenke, K.2
  • 234
    • 24944578899 scopus 로고    scopus 로고
    • Adherence to an exercise prescription scheme: The role of expectations, self-efficacy, stage of change and psychological well-being
    • Jones F, Harris P, Waller H, Coggins A. Adherence to an exercise prescription scheme: the role of expectations, self-efficacy, stage of change and psychological well-being. Br J Health Psych 2005;10:359-78.
    • (2005) Br J Health Psych , vol.10 , pp. 359-378
    • Jones, F.1    Harris, P.2    Waller, H.3    Coggins, A.4
  • 236
  • 237
    • 0035398634 scopus 로고    scopus 로고
    • Lessons from a trial of acupuncture and massage for low back pain. Patient expectations and treatment effects
    • Kalauokalani D, Cherkin DC, Sherman KJ, Koepsell TD, Deyo RA. Lessons from a trial of acupuncture and massage for low back pain. Patient expectations and treatment effects. Spine 2001;26:1418-24.
    • (2001) Spine , vol.26 , pp. 1418-1424
    • Kalauokalani, D.1    Cherkin, D.C.2    Sherman, K.J.3    Koepsell, T.D.4    Deyo, R.A.5
  • 238
    • 33750957757 scopus 로고    scopus 로고
    • Initial patient and clinician expectations of return to work after acute onset of work-related low back pain
    • Kapoor S, Shaw WS, Pransky G, Patterson W. Initial patient and clinician expectations of return to work after acute onset of work-related low back pain. J Occup Environ Med 2006;48:1173-80.
    • (2006) J Occup Environ Med , vol.48 , pp. 1173-1180
    • Kapoor, S.1    Shaw, W.S.2    Pransky, G.3    Patterson, W.4
  • 241
    • 0034572508 scopus 로고    scopus 로고
    • Coronary artery disease patients' perception of their health and expectations of beneft following coronary artery bypass grafing
    • Lindsay GM, Smith N, Hanlon P, Wheatley DJ. Coronary artery disease patients' perception of their health and expectations of beneft following coronary artery bypass grafing. J Adv Nurs 2000;32:1412-21.
    • (2000) J Adv Nurs , vol.32 , pp. 1412-1421
    • Lindsay, G.M.1    Smith, N.2    Hanlon, P.3    Wheatley, D.J.4
  • 242
    • 58949099060 scopus 로고    scopus 로고
    • Patient preferences and expectations for care. Determinants in patients with lumbar intervertebral disc herniation
    • Lurie JD, Berven SH, Gibson-Chambers J, Tosteson T, Tosteson A, Hu SS, et al. Patient preferences and expectations for care. Determinants in patients with lumbar intervertebral disc herniation. Spine 2008;33:2663-8.
    • (2008) Spine , vol.33 , pp. 2663-2668
    • Lurie, J.D.1    Berven, S.H.2    Gibson-Chambers, J.3    Tosteson, T.4    Tosteson, A.5    Hu, S.S.6
  • 243
    • 34249944304 scopus 로고    scopus 로고
    • Patient expectations on lipid-lowering drugs
    • Lytsy P, Westerling R. Patient expectations on lipid-lowering drugs. Patient Educ Couns 2007;67:143-50.
    • (2007) Patient Educ Couns , vol.67 , pp. 143-150
    • Lytsy, P.1    Westerling, R.2
  • 244
    • 0037330426 scopus 로고    scopus 로고
    • Do expectations influence recovery from oral surgery? An illness representation approach
    • McCarthy SC, Lyons AC, Weinman J, Talbot R, Purnell D. Do expectations influence recovery from oral surgery? An illness representation approach. Psychol Health 2003;18:109-26.
    • (2003) Psychol Health , vol.18 , pp. 109-126
    • McCarthy, S.C.1    Lyons, A.C.2    Weinman, J.3    Talbot, R.4    Purnell, D.5
  • 246
    • 0035654218 scopus 로고    scopus 로고
    • Self-efficacy, depressive symptoms, and patients' expectations predict outcomes in asthma
    • Mancuso CA, Rincon M, McCulloch CE, Charlson ME. Self-efficacy, depressive symptoms, and patients' expectations predict outcomes in asthma. Med Care 2001;39:1326-38.
    • (2001) Med Care , vol.39 , pp. 1326-1338
    • Mancuso, C.A.1    Rincon, M.2    McCulloch, C.E.3    Charlson, M.E.4
  • 247
    • 35048841109 scopus 로고    scopus 로고
    • OPRI (Older People Researching Social Issues). Four years on: The impact of the National Service Framework for Older People on the experiences, expectations and views of older people
    • Manthorpe J, Clough R, Cornes M, Bright L, Moriarty J, Ilife S, OPRI (Older People Researching Social Issues). Four years on: the impact of the National Service Framework for Older People on the experiences, expectations and views of older people. Age Ageing 2007;36:501-7.
    • (2007) Age Ageing , vol.36 , pp. 501-507
    • Manthorpe, J.1    Clough, R.2    Cornes, M.3    Bright, L.4    Moriarty, J.5    Ilife, S.6
  • 250
    • 0034812512 scopus 로고    scopus 로고
    • Does how you do depend on how you think you'll do? A systematic review of the evidence for a relation between patients' recovery expectations and health outcomes
    • Mondloch MV, Cole DC, Frank JW. Does how you do depend on how you think you'll do? A systematic review of the evidence for a relation between patients' recovery expectations and health outcomes. Can Med Assoc J 2001;165:174-9.
    • (2001) Can Med Assoc J , vol.165 , pp. 174-179
    • Mondloch, M.V.1    Cole, D.C.2    Frank, J.W.3
  • 251
    • 1442303992 scopus 로고    scopus 로고
    • Outcome expectancies, functional outcomes and expectancy fulflment for patients with shoulder problems
    • O'Malley KJ, Roddey TS, Gartsman GM, Cook KF. Outcome expectancies, functional outcomes and expectancy fulflment for patients with shoulder problems. Med Care 2004;42:139-46.
    • (2004) Med Care , vol.42 , pp. 139-146
    • O'Malley, K.J.1    Roddey, T.S.2    Gartsman, G.M.3    Cook, K.F.4
  • 252
    • 17844386594 scopus 로고    scopus 로고
    • Patients' experiences and expectations of general practice: A questionnaire study of differences by ethnic group
    • Ogden J, Jain A. Patients' experiences and expectations of general practice: a questionnaire study of differences by ethnic group. Br J Gen Pract 2005;55:351-6.
    • (2005) Br J Gen Pract , vol.55 , pp. 351-356
    • Ogden, J.1    Jain, A.2
  • 253
    • 12344333739 scopus 로고    scopus 로고
    • Relationships between patients' pre-treatment expectations of toxicities and post chemotherapy experiences
    • Oliver IN, Taylor AE, Whitford HS. Relationships between patients' pre-treatment expectations of toxicities and post chemotherapy experiences. Psychooncology 2005;14:25-33.
    • (2005) Psychooncology , vol.14 , pp. 25-33
    • Oliver, I.N.1    Taylor, A.E.2    Whitford, H.S.3
  • 254
    • 34547737559 scopus 로고    scopus 로고
    • Patient expectation and satisfaction with nursing care in Turkey: A literature review
    • Özsoy SA, Özgür, Durmaz Akyol A. Patient expectation and satisfaction with nursing care in Turkey: a literature review. Int Nurs Rev 2007;54:249-55.
    • (2007) Int Nurs Rev , vol.54 , pp. 249-255
    • Özsoy, S.A.1    Özgür, D.A.A.2
  • 255
    • 1842781826 scopus 로고    scopus 로고
    • Varicose veins: A qualitative study to explore expectations and reasons for seeking treatment
    • Palfreyman SJ, Drewery-Carter K, Rigby K, Michaels JA, Tod AM. Varicose veins: a qualitative study to explore expectations and reasons for seeking treatment. J Clin Nurs 2004;13:332-40.
    • (2004) J Clin Nurs , vol.13 , pp. 332-340
    • Palfreyman, S.J.1    Drewery-Carter, K.2    Rigby, K.3    Michaels, J.A.4    Tod, A.M.5
  • 257
    • 33847311857 scopus 로고    scopus 로고
    • Te influence of patients' and primary care practitioners' beliefs and expectations about chronic musculoskeletal pain on the process of care
    • Parsons S, Harding G, Breen A, Foster N, Pincus T, Vogel S, et al. Te influence of patients' and primary care practitioners' beliefs and expectations about chronic musculoskeletal pain on the process of care. Clin J Pain 2007;23:91-8.
    • (2007) Clin J Pain , vol.23 , pp. 91-98
    • Parsons, S.1    Harding, G.2    Breen, A.3    Foster, N.4    Pincus, T.5    Vogel, S.6
  • 258
    • 0035233931 scopus 로고    scopus 로고
    • Measuring patient expectations. Does the instrument affect satisfaction or expectations?
    • Peck BM, Asch DA, Goold SD, Roter DL, Ubel PA, McIntyre LM, et al. Measuring patient expectations. Does the instrument affect satisfaction or expectations? Med Care 2001;39:100-8.
    • (2001) Med Care , vol.39 , pp. 100-108
    • Peck, B.M.1    Asch, D.A.2    Goold, S.D.3    Roter, D.L.4    Ubel, P.A.5    McIntyre, L.M.6
  • 259
    • 58149523186 scopus 로고    scopus 로고
    • Evaluation of patient expectations and treatment satisfaction after 1-year tadalafil therapy for erectile dysfunction: The DETECT study
    • Perimenis P, Roumeguere T, Heidler H, Roos E, Belger M, Schmitt H. Evaluation of patient expectations and treatment satisfaction after 1-year tadalafil therapy for erectile dysfunction: the DETECT study. J Sex Med 2009;6:257-67.
    • (2009) J Sex Med , vol.6 , pp. 257-267
    • Perimenis, P.1    Roumeguere, T.2    Heidler, H.3    Roos, E.4    Belger, M.5    Schmitt, H.6
  • 260
    • 62549121510 scopus 로고    scopus 로고
    • Relationship between preoperative patient characteristics and expectations in candidates for total knee arthroplasty
    • Razmjou H, Finkelstein JA, Yee A, Holtby R, Vidmar M, Ford M. Relationship between preoperative patient characteristics and expectations in candidates for total knee arthroplasty. Physiother Can 2009;61:38-45.
    • (2009) Physiother Can , vol.61 , pp. 38-45
    • Razmjou, H.1    Finkelstein, J.A.2    Yee, A.3    Holtby, R.4    Vidmar, M.5    Ford, M.6
  • 261
    • 0034443543 scopus 로고    scopus 로고
    • Patient expectations as predictor of chemotherapy-induced nausea
    • Roscoe JA, Hickok JT, Morrow GR. Patient expectations as predictor of chemotherapy-induced nausea. Ann Behav Med 2000;22:121-6.
    • (2000) Ann Behav Med , vol.22 , pp. 121-126
    • Roscoe, J.A.1    Hickok, J.T.2    Morrow, G.R.3
  • 262
    • 19044389932 scopus 로고    scopus 로고
    • Shared decision making, preoperative expectations and postoperative reality: Differences in physician and patient predictions and ratings of knee surgery outcomes
    • Rosenberger PH, Jokl P, Cameron A, Ickovics JR. Shared decision making, preoperative expectations and postoperative reality: differences in physician and patient predictions and ratings of knee surgery outcomes. Arthroscopy 2005;21:562-9.
    • (2005) Arthroscopy , vol.21 , pp. 562-569
    • Rosenberger, P.H.1    Jokl, P.2    Cameron, A.3    Ickovics, J.R.4
  • 264
    • 0347597747 scopus 로고    scopus 로고
    • A caring partnership. Expectations of ageing persons with disabilities for their primary care doctors
    • Shapiro J, Mosqueda L, Botros D. A caring partnership. Expectations of ageing persons with disabilities for their primary care doctors. Fam Pract 2003;20:635-41.
    • (2003) Fam Pract , vol.20 , pp. 635-641
    • Shapiro, J.1    Mosqueda, L.2    Botros, D.3
  • 265
    • 33845309457 scopus 로고    scopus 로고
    • Measuring patients' expectations regarding health-related quality-of- life outcomes associated with prostate cancer surgery or radiotherapy
    • Symon Z, Daignaut S, Symon R, Dunn RL, Sanda MG, Sandler HM. Measuring patients' expectations regarding health-related quality-of- life outcomes associated with prostate cancer surgery or radiotherapy. Urology 2006;68:1224-9.
    • (2006) Urology , vol.68 , pp. 1224-1229
    • Symon, Z.1    Daignaut, S.2    Symon, R.3    Dunn, R.L.4    Sanda, M.G.5    Sandler, H.M.6
  • 266
    • 2342572276 scopus 로고    scopus 로고
    • Development of an instrument to assess expectations of and preference for an insulin injection pen compared with the vial and syringe
    • Szeinbach SL, Barnes JH, Summers KH, Lenox SM. Development of an instrument to assess expectations of and preference for an insulin injection pen compared with the vial and syringe. Clin Ter 2004;26:590-7.
    • (2004) Clin Ter , vol.26 , pp. 590-597
    • Szeinbach, S.L.1    Barnes, J.H.2    Summers, K.H.3    Lenox, S.M.4
  • 268
    • 84864018184 scopus 로고    scopus 로고
    • HRQL and patient expectations in a mixed diagnostic autologous stem cell transplant sample
    • Victorson DV, Peterman AH, Kaminer LS. HRQL and patient expectations in a mixed diagnostic autologous stem cell transplant sample. Psychooncology 2004;13:S1-233.
    • (2004) Psychooncology , vol.13
    • Victorson, D.V.1    Peterman, A.H.2    Kaminer, L.S.3
  • 269
    • 0037058427 scopus 로고    scopus 로고
    • Patients' expectations of recovery following stroke: A qualitative study
    • Wiles R, Ashburn A, Payne S, Murphy C. Patients' expectations of recovery following stroke: a qualitative study. Disabil Rehabil 2002;24:841-50.
    • (2002) Disabil Rehabil , vol.24 , pp. 841-850
    • Wiles, R.1    Ashburn, A.2    Payne, S.3    Murphy, C.4
  • 272
    • 17844410396 scopus 로고    scopus 로고
    • Expectancy and belief modulate the neuronal substrates of pain treated by acupuncture
    • Parente J, White P, Frackowiak RSJ, Lewith G. Expectancy and belief modulate the neuronal substrates of pain treated by acupuncture. Neuroimage 2005;25:1161-7.
    • (2005) Neuroimage , vol.25 , pp. 1161-1167
    • Parente, J.1    White, P.2    Frackowiak, R.S.J.3    Lewith, G.4
  • 275
    • 0001851799 scopus 로고
    • Te interpretation of generalised procrustes analysis and allied methods
    • Dijksterhuis GB, Gower JC. Te interpretation of generalised procrustes analysis and allied methods. Food Qual Prefer 1991;3:67-87.
    • (1991) Food Qual Prefer , vol.3 , pp. 67-87
    • Dijksterhuis, G.B.1    Gower, J.C.2
  • 276
    • 0002778085 scopus 로고
    • An evaluation of the use and perceived appropriateness of milk using the repertory grid method and the 'item by use' appropriateness method
    • Raats M, Shepherd R. An evaluation of the use and perceived appropriateness of milk using the repertory grid method and the 'item by use' appropriateness method. Food Qual Prefer 1991-2;3:89-100.
    • (1991) Food Qual Prefer , Issue.3 , pp. 89-100
    • Raats, M.1    Shepherd, R.2
  • 277
    • 16244419358 scopus 로고    scopus 로고
    • Ascertaining patients' preferences for treatment for angina using a modified repertory grid method
    • Rowe G, Lambert N, Bowling A, Ebrahim, S, Tomson R. Ascertaining patients' preferences for treatment for angina using a modified repertory grid method. Soc Sci Med 2005;60:2585-95.
    • (2005) Soc Sci Med , vol.60 , pp. 2585-2595
    • Rowe, G.1    Lambert, N.2    Bowling, A.3    Ebrahim, S.4    Tomson, R.5
  • 278
    • 57349191077 scopus 로고    scopus 로고
    • Patient preferences for treatment for angina: An overview of findings from three studies
    • Bowling A, Reeves B, Rowe G. Patient preferences for treatment for angina: an overview of findings from three studies. J Health Serv Res Policy 2008;13(Suppl. 3):104-8.
    • (2008) J Health Serv Res Policy , vol.13 , Issue.SUPPL. 3 , pp. 104-108
    • Bowling, A.1    Reeves, B.2    Rowe, G.3
  • 279
    • 84970382254 scopus 로고
    • Transcription quality as an aspect of rigour in qualitative research
    • Poland B. Transcription quality as an aspect of rigour in qualitative research. Qual Inq 1995;1:290-310.
    • (1995) Qual Inq , vol.1 , pp. 290-310
    • Poland, B.1
  • 280
    • 31844433092 scopus 로고    scopus 로고
    • Is verbatim transcription of interview data always necessary
    • Halcomb EJ, Davidson PM. Is verbatim transcription of interview data always necessary. Appl Nurs Res 2006;19:38-42.
    • (2006) Appl Nurs Res , vol.19 , pp. 38-42
    • Halcomb, E.J.1    Davidson, P.M.2
  • 281
    • 33750505977 scopus 로고    scopus 로고
    • Using thematic analysis in psychology
    • Braun V, Clarke, V. Using thematic analysis in psychology. Qual Res Psychol 2006;3:77-101.
    • (2006) Qual Res Psychol , vol.3 , pp. 77-101
    • Braun, V.1    Clarke, V.2
  • 282
    • 0035749732 scopus 로고    scopus 로고
    • Turning tapes into text: Issues surrounding the transcription of interviews
    • Wellard S, McKenna L. Turning tapes into text: issues surrounding the transcription of interviews. Contemp Nurse 2001;11:180-6.
    • (2001) Contemp Nurse , vol.11 , pp. 180-186
    • Wellard, S.1    McKenna, L.2
  • 283
    • 0026738552 scopus 로고
    • Decision making during serious illness: What role do patients really want to play?
    • Degner LF, Sloan JA. Decision making during serious illness: what role do patients really want to play? J Clin Epidemiol 1992;45:941-50.
    • (1992) J Clin Epidemiol , vol.45 , pp. 941-950
    • Degner, L.F.1    Sloan, J.A.2
  • 286
    • 34250493668 scopus 로고
    • A second generation Little Jify
    • Kaiser H. A second generation Little Jify. Psychometrika 1970;35:401-15.
    • (1970) Psychometrika , vol.35 , pp. 401-415
    • Kaiser, H.1
  • 290
    • 34250421484 scopus 로고
    • An index of factorial simplicity
    • Kaiser H. An index of factorial simplicity. Psychometrika 1974;39:31-6.
    • (1974) Psychometrika , vol.39 , pp. 31-36
    • Kaiser, H.1
  • 291
    • 0000697225 scopus 로고
    • A note on the multiplying factors for various chi square approximations
    • Bartlett MS. A note on the multiplying factors for various chi square approximations. J R Stat Soc 1954;16(B):296-8.
    • (1954) J R Stat Soc , vol.16 , Issue.B , pp. 296-298
    • Bartlett, M.S.1
  • 292
    • 0023740701 scopus 로고
    • What patients like about their medical care and how often they are asked: A meta-analysis of the satisfaction literature
    • Hall JA, Dornan MC. What patients like about their medical care and how often they are asked: a meta-analysis of the satisfaction literature. Soc Sci Med 1988;27:935-9.
    • (1988) Soc Sci Med , vol.27 , pp. 935-939
    • Hall, J.A.1    Dornan, M.C.2
  • 293
    • 77958141012 scopus 로고    scopus 로고
    • Patients' experience and satisfaction in primary care: Secondary analysis using multilevel modelling
    • Salisbury C, Wallace M, Montgomery AA. Patients' experience and satisfaction in primary care: secondary analysis using multilevel modelling. Br Med J 2010;341:c4783.
    • (2010) Br Med J , vol.341
    • Salisbury, C.1    Wallace, M.2    Montgomery, A.A.3
  • 296
    • 0020962148 scopus 로고
    • Patient requests in primary health care settings: Development and validation of a research instrument
    • Good MD, Good BJ, Nassi AJ. Patient requests in primary health care settings: development and validation of a research instrument. J Behav Med 1983;6:151-68.
    • (1983) J Behav Med , vol.6 , pp. 151-168
    • Good, M.D.1    Good, B.J.2    Nassi, A.J.3
  • 297
    • 0028217838 scopus 로고
    • Do physicians take into account patients' expectations?
    • Sanchez-Menegay C, Stalder H. Do physicians take into account patients' expectations? J Gen Intern Med 1994;9:404-6.
    • (1994) J Gen Intern Med , vol.9 , pp. 404-406
    • Sanchez-Menegay, C.1    Stalder, H.2
  • 298
    • 0030811945 scopus 로고    scopus 로고
    • Concerns and expectations in patients presenting with physical complaints. Frequency, physician perceptions and actions, and 2-week outcome
    • Marple RL, Kroenke K, Lucey CR, Wilder J, Lucas CA. Concerns and expectations in patients presenting with physical complaints. Frequency, physician perceptions and actions, and 2-week outcome. Arch Intern Med 1997;157:1482-8.
    • (1997) Arch Intern Med , vol.157 , pp. 1482-1488
    • Marple, R.L.1    Kroenke, K.2    Lucey, C.R.3    Wilder, J.4    Lucas, C.A.5
  • 301
    • 0034209071 scopus 로고    scopus 로고
    • Childbirth and the development of acute trauma symptoms: Incidence and contributing factors
    • Creedy DK, Shochet IM, Horsfall J. Childbirth and the development of acute trauma symptoms: incidence and contributing factors. Birth 2000;27:104-11.
    • (2000) Birth , vol.27 , pp. 104-111
    • Creedy, D.K.1    Shochet, I.M.2    Horsfall, J.3
  • 302
    • 0026168210 scopus 로고
    • Te development of a scale to measure childbirth expectations
    • Gupton A, Beaton J, Sloan J, Bramadat I. Te development of a scale to measure childbirth expectations. Can J Nurs Res 1991;23:35-47.
    • (1991) Can J Nurs Res , vol.23 , pp. 35-47
    • Gupton, A.1    Beaton, J.2    Sloan, J.3    Bramadat, I.4
  • 303
    • 0026906903 scopus 로고
    • A comparison of childbirth expectations in high-risk and low-risk pregnant women
    • Heaman M, Beaton J Gupton A, Sloan J. A comparison of childbirth expectations in high-risk and low-risk pregnant women. Clin Nurs Res 1992;1:252-65.
    • (1992) Clin Nurs Res , vol.1 , pp. 252-265
    • Heaman, M.1    Beaton, J.2    Gupton, A.3    Sloan, J.4
  • 304
    • 0025038964 scopus 로고
    • Childbirth expectations: A qualitative analysis
    • Beaton J, Gupton A. Childbirth expectations: a qualitative analysis. Midwifery 1990;6:133-9.
    • (1990) Midwifery , vol.6 , pp. 133-139
    • Beaton, J.1    Gupton, A.2
  • 305
    • 0027605864 scopus 로고
    • Expectations and experiences of pain in labour: Findings from a large prospective study
    • Green JM. Expectations and experiences of pain in labour: findings from a large prospective study. Birth 1993;20:65-72.
    • (1993) Birth , vol.20 , pp. 65-72
    • Green, J.M.1
  • 306
    • 0025393855 scopus 로고
    • Expectations, experiences and psychological outcomes of childbirth: A prospective study of 825 women
    • Green JM, Coupland VA, Kitzinger J V. Expectations, experiences and psychological outcomes of childbirth: a prospective study of 825 women. Birth 1990;17:15-24.
    • (1990) Birth , vol.17 , pp. 15-24
    • Green, J.M.1    Coupland, V.A.2    Kitzinger, J.V.3
  • 308
    • 0033069291 scopus 로고    scopus 로고
    • Te concepts of expectation and satisfaction: Do they capture the way patients evaluate their care?
    • Staniszewska S, Ahmed L. Te concepts of expectation and satisfaction: do they capture the way patients evaluate their care? J Adv Nurs 1999;29:364-72.
    • (1999) J Adv Nurs , vol.29 , pp. 364-372
    • Staniszewska, S.1    Ahmed, L.2
  • 309
    • 0035532647 scopus 로고    scopus 로고
    • Perceived needs of African-American caregivers of elders with dementia
    • Lampley-Dallas VT, Mold J W, Flori DE. Perceived needs of African-American caregivers of elders with dementia. J Natl Med Assoc 2001;93:47-57.
    • (2001) J Natl Med Assoc , vol.93 , pp. 47-57
    • Lampley-Dallas, V.T.1    Mold, J.W.2    Flori, D.E.3
  • 310
    • 0344701352 scopus 로고    scopus 로고
    • Evolution of family-professional partnerships. Collective first century
    • In JP Shonkof, SJ Meisels, editors, Cambridge: Cambridge University Press
    • Turnbull A, Turbiville V, Turnbull HR. Evolution of family-professional partnerships. Collective first century. In JP Shonkof, SJ Meisels, editors. Early childhood intervention. Cambridge: Cambridge University Press; 2000.
    • (2000) Early Childhood Intervention
    • Turnbull, A.1    Turbiville, V.2    Turnbull, H.R.3
  • 311
    • 0003901192 scopus 로고    scopus 로고
    • Washington, DC: American Psychological Association
    • Wachs TD. Necessary but not sufcient. Washington, DC: American Psychological Association; 2000.
    • (2000) Necessary But Not Sufcient
    • Wachs, T.D.1
  • 312
    • 0018251420 scopus 로고
    • Internal-external expectancies and health related behaviours
    • Strickland BR. Internal-external expectancies and health related behaviours. J Consult Clin Psychol 1978;46:1192-211.
    • (1978) J Consult Clin Psychol , vol.46 , pp. 1192-1211
    • Strickland, B.R.1
  • 313
    • 0031716926 scopus 로고    scopus 로고
    • Predictive factors for a 1-year outcome of low back and neck pain in patients treated in primary care: Comparison between the treatment strategies chiropractic and physiotherapy
    • Skargren EI, Oberg BE. Predictive factors for a 1-year outcome of low back and neck pain in patients treated in primary care: comparison between the treatment strategies chiropractic and physiotherapy. Pain 1998;77:201-7.
    • (1998) Pain , vol.77 , pp. 201-207
    • Skargren, E.I.1    Oberg, B.E.2
  • 314
    • 26844559058 scopus 로고    scopus 로고
    • Development of the Anxiety Change Expectancy Scale and validation in college, community and clinical samples
    • Dozois DJA, Westra HA. Development of the Anxiety Change Expectancy Scale and validation in college, community and clinical samples. Behav Res Ter 2005;43:1655-72.
    • (2005) Behav Res Ter , vol.43 , pp. 1655-1672
    • Dozois, D.J.A.1    Westra, H.A.2
  • 316
    • 0000396442 scopus 로고
    • A cognitive model of the antecedents and consequences of satisfaction decisions
    • Oliver RL. A cognitive model of the antecedents and consequences of satisfaction decisions. J Mark Res 1980;17:460-9
    • (1980) J Mark Res , vol.17 , pp. 460-469
    • Oliver, R.L.1
  • 317
    • 0000071345 scopus 로고
    • Attribution of responsibility and valence of success and failure in relation to initial confidence and task performance
    • Feather NT. Attribution of responsibility and valence of success and failure in relation to initial confidence and task performance. J Pers Soc Psychol 1969;13:129-44.
    • (1969) J Pers Soc Psychol , vol.13 , pp. 129-144
    • Feather, N.T.1
  • 318
    • 0030092909 scopus 로고    scopus 로고
    • The influence of patient expectations on learning experience
    • Oscar G. The influence of patient expectations on learning experience. J CANNT 1996;6:23-5.
    • (1996) J CANNT , vol.6 , pp. 23-25
    • Oscar, G.1
  • 320
    • 0002048162 scopus 로고    scopus 로고
    • Expectancies and the social-cognitive perspective: Basic principles, processes and variables
    • In Kirsch I, editor, Washington, DC: American Psychological Association
    • Maddux JE. Expectancies and the social-cognitive perspective: basic principles, processes and variables. In Kirsch I, editor. How expectancies shape experience. Washington, DC: American Psychological Association; 1999.
    • (1999) How Expectancies Shape Experience
    • Maddux, J.E.1
  • 321
    • 84935463444 scopus 로고
    • Expectancy processes in the health care interaction sequence
    • Ditto PH, Hilton JL. Expectancy processes in the health care interaction sequence. J Soc Issues 1990;46:97-124.
    • (1990) J Soc Issues , vol.46 , pp. 97-124
    • Ditto, P.H.1    Hilton, J.L.2
  • 322
    • 0037689428 scopus 로고    scopus 로고
    • A cognitive-affective model of relational expectations in the provider-patient context
    • O'Hair D, Allman J, Moore SD. A cognitive-affective model of relational expectations in the provider-patient context. J Health Psychol 1996;1:307-22.
    • (1996) J Health Psychol , vol.1 , pp. 307-322
    • O'Hair, D.1    Allman, J.2    Moore, S.D.3
  • 323
    • 0023357493 scopus 로고
    • Dispositional optimism and physical well-being: The influence of generalised outcome expectancies on health
    • Scheier MF, Carver CS. Dispositional optimism and physical well-being: the influence of generalised outcome expectancies on health. J Pers 1987;55:169-210.
    • (1987) J Pers , vol.55 , pp. 169-210
    • Scheier, M.F.1    Carver, C.S.2
  • 325
    • 0026657479 scopus 로고
    • Te measurement of patient satisfaction
    • Carr-Hill RA. Te measurement of patient satisfaction. J Pub Health Med 1992;14:236-49.
    • (1992) J Pub Health Med , vol.14 , pp. 236-249
    • Carr-Hill, R.A.1
  • 326
    • 0030835927 scopus 로고    scopus 로고
    • Prescribing behaviour in clinical practice: Patients' expectations and doctors' perceptions of patients' expectations - a questionnaire study
    • Cockburn J, Pit S. Prescribing behaviour in clinical practice: patients' expectations and doctors' perceptions of patients' expectations - a questionnaire study. BMJ 1997;315:520-3.
    • (1997) BMJ , vol.315 , pp. 520-523
    • Cockburn, J.1    Pit, S.2
  • 327
    • 0031839822 scopus 로고    scopus 로고
    • Psychometric aspects of the W-DEQ: A new questionnaire for the measurement of fear of childbirth
    • Wijma K, Wijma B, Zar M. Psychometric aspects of the W-DEQ: a new questionnaire for the measurement of fear of childbirth. J Psychosom Obstet Gynecol 1998;19:84-97.
    • (1998) J Psychosom Obstet Gynecol , vol.19 , pp. 84-97
    • Wijma, K.1    Wijma, B.2    Zar, M.3
  • 328
    • 0030695255 scopus 로고    scopus 로고
    • Te infuence of patients' hopes of receiving a prescription on doctors' perceptions and the decision to prescribe: A questionnaire survey
    • Britten N, Ukoumunne O. Te infuence of patients' hopes of receiving a prescription on doctors' perceptions and the decision to prescribe: a questionnaire survey. BMJ 1997;315:1506-10.
    • (1997) BMJ , vol.315 , pp. 1506-1510
    • Britten, N.1    Ukoumunne, O.2
  • 329
    • 0030930622 scopus 로고    scopus 로고
    • Are patents more satisfied when they receive a prescription? The effect of patient expectations in general practice
    • Himmel W, Lippert-Urbanke E, Kochen MM. Are patents more satisfied when they receive a prescription? Te effect of patient expectations in general practice. Scand J Prim Health Care 1997;15:118-22.
    • (1997) Scand J Prim Health Care , vol.15 , pp. 118-122
    • Himmel, W.1    Lippert-Urbanke, E.2    Kochen, M.M.3
  • 330
    • 0030254870 scopus 로고    scopus 로고
    • Quality and patients' expectations of a surgical admission
    • Baker SA, Lyne P. Quality and patients' expectations of a surgical admission. Semin Perioper Nurs 1996;5:257-61.
    • (1996) Semin Perioper Nurs , vol.5 , pp. 257-261
    • Baker, S.A.1    Lyne, P.2
  • 331
    • 0030160005 scopus 로고    scopus 로고
    • Patients' perspectives and experiences of day case surgery
    • Otte D. Patients' perspectives and experiences of day case surgery. J Adv Nurs 1996;23:1228-37.
    • (1996) J Adv Nurs , vol.23 , pp. 1228-1237
    • Otte, D.1
  • 332
    • 0026563309 scopus 로고
    • Expectations and outcomes afer hip fracture among the elderly
    • Borkan J, Quirk M. Expectations and outcomes afer hip fracture among the elderly. Int J Aging Hum Dev 1992;34:339-50.
    • (1992) Int J Aging Hum Dev , vol.34 , pp. 339-350
    • Borkan, J.1    Quirk, M.2
  • 333
    • 0028782969 scopus 로고
    • Patients' views of rehabilitation
    • Sheppard B. Patients' views of rehabilitation. Nurs Stand 1994;9:27-30.
    • (1994) Nurs Stand , vol.9 , pp. 27-30
    • Sheppard, B.1
  • 334
    • 0027716023 scopus 로고
    • Patients' desires and satisfaction in general medicine clinics
    • Joos SK, Hickam DH, Borders LM. Patients' desires and satisfaction in general medicine clinics. Public Health Rep 1993;108:751-9.
    • (1993) Public Health Rep , vol.108 , pp. 751-759
    • Joos, S.K.1    Hickam, D.H.2    Borders, L.M.3
  • 335
    • 0032576277 scopus 로고    scopus 로고
    • Teories and studying the care of dying people
    • Seale C. Teories and studying the care of dying people. BMJ 1998;317:1518-20.
    • (1998) BMJ , vol.317 , pp. 1518-1520
    • Seale, C.1
  • 337
    • 0035543509 scopus 로고    scopus 로고
    • Assessing women's preferences for intrapartum care
    • Hundley V, Ryan M, Graham W. Assessing women's preferences for intrapartum care. Birth 2001;28:254-63.
    • (2001) Birth , vol.28 , pp. 254-263
    • Hundley, V.1    Ryan, M.2    Graham, W.3
  • 338
    • 0031953471 scopus 로고    scopus 로고
    • An application of expectancy theory to eating disorders: Development and validation of measures of eating and dieting expectancies
    • Hohlstein LA, Smith GT, Atlas JG. An application of expectancy theory to eating disorders: development and validation of measures of eating and dieting expectancies. Psychol Assess 1998;10:49-58.
    • (1998) Psychol Assess , vol.10 , pp. 49-58
    • Hohlstein, L.A.1    Smith, G.T.2    Atlas, J.G.3
  • 340
    • 0006744195 scopus 로고
    • Expectations and illness
    • In DiMatteo MR, Friedman HS, editors, New York, NY: Academic Press
    • Jones RA. Expectations and illness. In DiMatteo MR, Friedman HS, editors. Interpersonal issues in health care. New York, NY: Academic Press; 1982.
    • (1982) Interpersonal Issues In Health Care
    • Jones, R.A.1
  • 341
    • 84979424701 scopus 로고
    • Expectations and delay in seeking medical care
    • Jones RA. Expectations and delay in seeking medical care. J Soc Issues 1990;48:81-95.
    • (1990) J Soc Issues , vol.48 , pp. 81-95
    • Jones, R.A.1
  • 342
    • 0030709236 scopus 로고    scopus 로고
    • Infuence of patients' expectations on antibiotic management of acute lower respiratory tract illness in general practice: Questionnaire study
    • Macfarlane J, Holmes W, Macfarlane R, Britten N. Infuence of patients' expectations on antibiotic management of acute lower respiratory tract illness in general practice: questionnaire study. BMJ 1997;315:1211-14.
    • (1997) BMJ , vol.315 , pp. 1211-1214
    • Macfarlane, J.1    Holmes, W.2    Macfarlane, R.3    Britten, N.4
  • 343
    • 0029944107 scopus 로고    scopus 로고
    • Antibiotics and respiratory infections: Are patients more satisfed when expectations are met?
    • Hamm RM, Hicks RJ, Bemben DA. Antibiotics and respiratory infections: are patients more satisfed when expectations are met? J Fam Pract 1996;43:56-62.
    • (1996) J Fam Pract , vol.43 , pp. 56-62
    • Hamm, R.M.1    Hicks, R.J.2    Bemben, D.A.3
  • 344
    • 0024796213 scopus 로고
    • Dispositional optimism and recovery from coronary artery bypass surgery: The beneficial effects on physical and psychological well-being
    • Scheier MF, Magovern GJ, Abbott RA et al. Dispositional optimism and recovery from coronary artery bypass surgery: the beneficial effects on physical and psychological well-being. J Pers Soc Psychol 1989;57:1024-40.
    • (1989) J Pers Soc Psychol , vol.57 , pp. 1024-1040
    • Scheier, M.F.1    Magovern, G.J.2    Abbott, R.A.3
  • 345
    • 0021396802 scopus 로고
    • Attributions, beliefs about control and adjustment to breast cancer
    • Taylor SE, Lichtman RR, Wood J V. Attributions, beliefs about control and adjustment to breast cancer. J Pers Soc Psychol 1984;46:489-502.
    • (1984) J Pers Soc Psychol , vol.46 , pp. 489-502
    • Taylor, S.E.1    Lichtman, R.R.2    Wood, J.V.3
  • 346
    • 0028079604 scopus 로고
    • Optimism versus pessimism predicts the quality of women's adjustment to early stage breast cancer
    • Carver CS, Pozo-Kaderman C, Harris SD, Noriega V, Scheier MF, Robinson DS, et al. Optimism versus pessimism predicts the quality of women's adjustment to early stage breast cancer. Cancer 1994;73:1213-20.
    • (1994) Cancer , vol.73 , pp. 1213-1220
    • Carver, C.S.1    Pozo-Kaderman, C.2    Harris, S.D.3    Noriega, V.4    Scheier, M.F.5    Robinson, D.S.6
  • 348
    • 84930557111 scopus 로고
    • Social reality and social problems: The role of expectancies
    • Jussim L. Social reality and social problems: the role of expectancies. J Soc Issues 1990;46:9-34.
    • (1990) J Soc Issues , vol.46 , pp. 9-34
    • Jussim, L.1
  • 349
    • 0000740902 scopus 로고
    • Panel data and unobservable individual effects
    • Hausman JA, Taylor WE. Panel data and unobservable individual effects. Econometrica 1981;49:1377-98.
    • (1981) Econometrica , vol.49 , pp. 1377-1398
    • Hausman, J.A.1    Taylor, W.E.2
  • 350
    • 0030332317 scopus 로고    scopus 로고
    • Terapeutic expectations of patients with multiple sclerosis on initiating interferon beta-1b: Relationship to adherence to treatment
    • Mohr DC, Goodkin DE, Likosky W, Gatto N, Neilley LK, Grifn C, et al. Terapeutic expectations of patients with multiple sclerosis on initiating interferon beta-1b: relationship to adherence to treatment. Mult Scler 1996;2:222-6.
    • (1996) Mult Scler , vol.2 , pp. 222-226
    • Mohr, D.C.1    Goodkin, D.E.2    Likosky, W.3    Gatto, N.4    Neilley, L.K.5    Grifn, C.6
  • 351
    • 33746878674 scopus 로고
    • Self-efficacy in human agency
    • Bandura A. Self-efficacy in human agency. Am Psychol 1982;37:122-47.
    • (1982) Am Psychol , vol.37 , pp. 122-147
    • Bandura, A.1
  • 353
    • 0033406854 scopus 로고    scopus 로고
    • The relation between expectations and outcomes in surgery for sciatica
    • Lutz GK, Butzlaf ME. The relation between expectations and outcomes in surgery for sciatica. J Gen Intern Med 1999;14:740-4.
    • (1999) J Gen Intern Med , vol.14 , pp. 740-744
    • Lutz, G.K.1    Butzlaf, M.E.2
  • 354
    • 0033073034 scopus 로고    scopus 로고
    • Preoperative expectations of pain and recovery in relation to postoperative disappointment in patients undergoing lumbar surgery
    • Degroot KI, Boeke S, Passchier J. Preoperative expectations of pain and recovery in relation to postoperative disappointment in patients undergoing lumbar surgery. Med Care 1999;37:149-56.
    • (1999) Med Care , vol.37 , pp. 149-156
    • Degroot, K.I.1    Boeke, S.2    Passchier, J.3
  • 356
    • 0033094954 scopus 로고    scopus 로고
    • Effects of physician awareness of symptom-related expectations and mental disorders: A controlled trial
    • Jackson J, Kroenke K, Chamberlin J. Effects of physician awareness of symptom-related expectations and mental disorders: a controlled trial. Arch Fam Med 1999;8:135-42.
    • (1999) Arch Fam Med , vol.8 , pp. 135-142
    • Jackson, J.1    Kroenke, K.2    Chamberlin, J.3
  • 357
    • 0031992338 scopus 로고    scopus 로고
    • Patient expectations for care: How hidden is the agenda?
    • Kroenke K. Patient expectations for care: how hidden is the agenda? Mayo Clin Proc 1998;73:191-3.
    • (1998) Mayo Clin Proc , vol.73 , pp. 191-193
    • Kroenke, K.1
  • 358
    • 0036321453 scopus 로고    scopus 로고
    • Development, reliability and validity of the Expectations Regarding Aging (ERA-38) Survey
    • Sarkisian CA, Hays RH, Berry S, Mangione CM. Development, reliability and validity of the Expectations Regarding Aging (ERA-38) Survey. Gerontologist 2002;42:534-42.
    • (2002) Gerontologist , vol.42 , pp. 534-542
    • Sarkisian, C.A.1    Hays, R.H.2    Berry, S.3    Mangione, C.M.4
  • 359
    • 0001827265 scopus 로고
    • Goal attainment scaling
    • In Attkisson CC, Hargreaves WA, Horowitz MJ, Soresen JE, editors, New York, NY: Academic Press
    • Kiresuk TJ, Lund SH. Goal attainment scaling. In Attkisson CC, Hargreaves WA, Horowitz MJ, Soresen JE, editors. Evaluation of human service programs. New York, NY: Academic Press; 1978.
    • (1978) Evaluation of Human Service Programs
    • Kiresuk, T.J.1    Lund, S.H.2
  • 360
    • 0034121011 scopus 로고    scopus 로고
    • Patient satisfaction investigations and the emergency department: What does the literature say?
    • Trout A, Magnusson AR, Hedges JR. Patient satisfaction investigations and the emergency department: what does the literature say? Acad Emerg Med 2000;7:695-709.
    • (2000) Acad Emerg Med , vol.7 , pp. 695-709
    • Trout, A.1    Magnusson, A.R.2    Hedges, J.R.3
  • 361
    • 0033991288 scopus 로고    scopus 로고
    • Doctor-patient communication in different European health care systems: Relevance and performance from the patients' perspective
    • Van den Brink-Muinen A, Verhaak PF, Bensing JM, Bahrs O, Deveugele M, Gask L, et al. Doctor-patient communication in different European health care systems: relevance and performance from the patients' perspective. Patient Educ Couns 2000;39:115-27.
    • (2000) Patient Educ Couns , vol.39 , pp. 115-127
    • Van den Brink-Muinen, A.1    Verhaak, P.F.2    Bensing, J.M.3    Bahrs, O.4    Deveugele, M.5    Gask, L.6
  • 362
    • 84973080891 scopus 로고
    • Patient's intentions in primary care: Measurement and preliminary investigation
    • Salmon P, Quine L. Patient's intentions in primary care: measurement and preliminary investigation. Psychol Health 1989;3:103-10.
    • (1989) Psychol Health , vol.3 , pp. 103-110
    • Salmon, P.1    Quine, L.2
  • 363
    • 0002027140 scopus 로고    scopus 로고
    • Personal and collective efficacy in human adaptation and change
    • In Adair JG, Belanger D, KL Dion (Eds.), Hove: Psychology Press
    • Bandura, A. Personal and collective efficacy in human adaptation and change. In Adair JG, Belanger D, KL Dion (Eds.), Advances in psychological science: Vol 1. Personal, social and cultural aspects (51-71). Hove: Psychology Press; 1998.
    • (1998) Advances In Psychological Science: Vol 1. Personal, Social and Cultural Aspects , pp. 51-71
    • Bandura, A.1
  • 365
    • 28044456969 scopus 로고    scopus 로고
    • Patient expectations of emergency department care: Phase I - a focus group study
    • Watt D, Wertzler W, Brannan G. Patient expectations of emergency department care: phase I - a focus group study. Can J Emerg Med 2005;7:12-16.
    • (2005) Can J Emerg Med , vol.7 , pp. 12-16
    • Watt, D.1    Wertzler, W.2    Brannan, G.3
  • 367
    • 57649175356 scopus 로고    scopus 로고
    • A study on factors causing health concerns and the burden of medical expenses to the elderly
    • Lee HS. A study on factors causing health concerns and the burden of medical expenses to the elderly. J Korean Gerontol Soc 2004;24:163-79.
    • (2004) J Korean Gerontol Soc , vol.24 , pp. 163-179
    • Lee, H.S.1
  • 368
    • 0031655344 scopus 로고    scopus 로고
    • Rehabilitation-related expectations and motivations in patients with nonspecifc backache. The development of a standardised questionnaire [in German]
    • Deck R, Zimmermann M, Kohlmann T, Raspe H. Rehabilitation-related expectations and motivations in patients with nonspecifc backache. The development of a standardised questionnaire [in German]. Rehabilitation 1998;37:140-6.
    • (1998) Rehabilitation , vol.37 , pp. 140-146
    • Deck, R.1    Zimmermann, M.2    Kohlmann, T.3    Raspe, H.4
  • 369
    • 0002411363 scopus 로고    scopus 로고
    • The public versus the World Health Organization on health system performance
    • Blendon RJ, Kim M, Benson JM. The public versus the World Health Organization on health system performance. Health Af 2001;20:10-20.
    • (2001) Health Af , vol.20 , pp. 10-20
    • Blendon, R.J.1    Kim, M.2    Benson, J.M.3
  • 370
    • 0017884685 scopus 로고
    • Are there social class differences in patients' treatment conceptions?
    • Frank A, Eisenthal S, Lazare A. Are there social class differences in patients' treatment conceptions? Arch Gen Psychiatry 1978;35:61-9.
    • (1978) Arch Gen Psychiatry , vol.35 , pp. 61-69
    • Frank, A.1    Eisenthal, S.2    Lazare, A.3
  • 371
    • 0001312089 scopus 로고
    • SERVQUAL: A multiple item scale for measuring consumer perception of service quality
    • Parasuraman A, Zeithaml V, Berry LL. SERVQUAL: a multiple item scale for measuring consumer perception of service quality. J Retailing 1988;64:12-40.
    • (1988) J Retailing , vol.64 , pp. 12-40
    • Parasuraman, A.1    Zeithaml, V.2    Berry, L.L.3
  • 372
    • 0033787813 scopus 로고    scopus 로고
    • Expectations about hearing aids and their relationship to fitting outcome
    • Cox R, Alexander G. Expectations about hearing aids and their relationship to fitting outcome. J Am Acad Audiol 2000;11:368-82.
    • (2000) J Am Acad Audiol , vol.11 , pp. 368-382
    • Cox, R.1    Alexander, G.2
  • 373
    • 0037050246 scopus 로고    scopus 로고
    • Development of a scale to measure the psychological impact of assistive devices: Lessons learned and the road ahead
    • Day H, Jutai J, Campbell K. Development of a scale to measure the psychological impact of assistive devices: lessons learned and the road ahead. Disabil Rehabil 2002;24:31-7.
    • (2002) Disabil Rehabil , vol.24 , pp. 31-37
    • Day, H.1    Jutai, J.2    Campbell, K.3
  • 374
    • 0009858472 scopus 로고
    • Exercise program adherence in older adults: The importance of achieving one's expected benefits
    • Nef K, King AC. Exercise program adherence in older adults: the importance of achieving one's expected benefits. Med Exerc Nutr Health 1995;4:355-62.
    • (1995) Med Exerc Nutr Health , vol.4 , pp. 355-362
    • Nef, K.1    King, A.C.2
  • 375
    • 0033631232 scopus 로고    scopus 로고
    • Toward a theory-based analysis of behavioural maintenance
    • AJ. Toward a theory-based analysis of behavioural maintenance. Health Psychol 2000;19(Suppl. 1):64-9.
    • (2000) Health Psychol , vol.19 , Issue.SUPPL. 1 , pp. 64-69
  • 376
    • 0024377734 scopus 로고
    • Influence of regular aerobic exercise on psychological health: A randomized, controlled trial of healthy middle-aged adults
    • King AC, Taylor CB, Haskell WL, DeBusk RF (1989). Influence of regular aerobic exercise on psychological health: A randomized, controlled trial of healthy middle-aged adults. Health Psychol 1989;8:305-324.
    • (1989) Health Psychol , vol.8 , pp. 305-324
    • King, A.C.1    Taylor, C.B.2    Haskell, W.L.3    Debusk, R.F.4
  • 378
    • 0001148566 scopus 로고
    • Response expectancy as a determinant of experience and behaviour
    • Kirsch I. Response expectancy as a determinant of experience and behaviour. Am Psychol 1985;40:1189-202.
    • (1985) Am Psychol , vol.40 , pp. 1189-1202
    • Kirsch, I.1
  • 380
    • 0042934288 scopus 로고    scopus 로고
    • To seek help or not to seek help: The risks of self-disclosure
    • Vogel DL, Wester SR. To seek help or not to seek help: the risks of self-disclosure. J Couns Psychol 2003;50:351-61.
    • (2003) J Couns Psychol , vol.50 , pp. 351-361
    • Vogel, D.L.1    Wester, S.R.2
  • 382
    • 0033064748 scopus 로고    scopus 로고
    • The relationship between perceived parental expectations and pediatric antimicrobial prescribing behavior
    • Mangione-Smith R, McGlynn EA, Elliott MN, Krogstad P, Brook RH. The relationship between perceived parental expectations and pediatric antimicrobial prescribing behavior. Pediatrics 1999;103:711-18.
    • (1999) Pediatrics , vol.103 , pp. 711-718
    • Mangione-Smith, R.1    McGlynn, E.A.2    Elliott, M.N.3    Krogstad, P.4    Brook, R.H.5
  • 385
    • 1642395695 scopus 로고    scopus 로고
    • Managing mental health service provision in the decentralized and multi-layered health and social care system of Germany
    • Bramesfeld A, Wismar M, Mosebach K. Managing mental health service provision in the decentralized and multi-layered health and social care system of Germany. J Ment Health Policy Econ 2004;7:3-14.
    • (2004) J Ment Health Policy Econ , vol.7 , pp. 3-14
    • Bramesfeld, A.1    Wismar, M.2    Mosebach, K.3
  • 387
    • 0011684130 scopus 로고
    • National Institute of Mental Health Treatment of Depression Collaborative Research Program: General effectiveness of treatments
    • Elkin I, Shea MT, Watkins JT, Imber SD, Sotsky SM, Collins JF et al. National Institute of Mental Health Treatment of Depression Collaborative Research Program: General effectiveness of treatments. Arch Gen Psychiat 1989;46:971-82.
    • (1989) Arch Gen Psychiat , vol.46 , pp. 971-982
    • Elkin, I.1    Shea, M.T.2    Watkins, J.T.3    Imber, S.D.4    Sotsky, S.M.5    Collins, J.F.6
  • 389
    • 85047671638 scopus 로고    scopus 로고
    • If at first you don't succeed: False hopes of self-change
    • Polivy J, Herman C P. If at first you don't succeed: false hopes of self-change. Am Psychol 2002;57:677-89.
    • (2002) Am Psychol , vol.57 , pp. 677-689
    • Polivy, J.1    Herman, C.P.2
  • 390
    • 0001772936 scopus 로고
    • The common-sense representation of illness danger
    • In Rachman S (Ed.), New York, NY: Pergamon Press
    • Leventhal H, Meyer D, Nerenz D. The common-sense representation of illness danger. In Rachman S (Ed.), Contributions to Medical Psychology. Vol. 2. New York, NY: Pergamon Press; 1980.
    • (1980) Contributions to Medical Psychology , vol.2
    • Leventhal, H.1    Meyer, D.2    Nerenz, D.3
  • 391
    • 0030556352 scopus 로고    scopus 로고
    • Te Illness Perception Questionnaire: A new method for assessing the cognitive representations of illness
    • Weinman J, Petrie KJ, Moss-Morris R, Horne R. Te Illness Perception Questionnaire: A new method for assessing the cognitive representations of illness. Psychology and Health 1996;11:431-45.
    • (1996) Psychology and Health , vol.11 , pp. 431-445
    • Weinman, J.1    Petrie, K.J.2    Moss-Morris, R.3    Horne, R.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.