The public versus the World Health Organization on health system performance

Health Affairs

Volumn 20, Issue 3, 2001, Pages 10-20

  Blendon, Robert J ^a,b   Kim, Minah ^c   Benson, John M ^a  

^a HARVARD SCHOOL OF PUBLIC HEALTH   (United States)

^b HARVARD UNIVERSITY   (United States)

^c NONE

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CLASSIFICATION; COMPARATIVE STUDY; CONSUMER; HEALTH CARE DELIVERY; HUMAN; INFORMATION PROCESSING; ORGANIZATION AND MANAGEMENT; PUBLIC HEALTH; PUBLIC OPINION; STANDARD; WORLD HEALTH ORGANIZATION;

CONSUMER SATISFACTION; DATA COLLECTION; DELIVERY OF HEALTH CARE; EFFICIENCY, ORGANIZATIONAL; HUMANS; PUBLIC HEALTH; PUBLIC OPINION; WORLD HEALTH ORGANIZATION;

EID: 0002411363     PISSN: 02782715     EISSN: None     Source Type: Journal    
DOI: 10.1377/hlthaff.20.3.10     Document Type: Article

References (22)

1. World Health Organization, "The World Health Report 2000," Press release, 21 June 2000, 〈www.who.int/whr/2000/en/press_release.htm〉 (3 November 2000), emphasis added.
2. E. Gakidou, C. Murray, and J. Frenk, "Measuring Preferences on Health System Performance Assessment," GPE Discussion Paper Series no. 20 (Geneva: World Health Organization, 2000); and A. De Silva and N. Valentine, "Measuring Responsiveness: Result of a Key Informants Survey in 35 Countries," GPE Discussion Paper Series no. 21 (Geneva: WHO, 2000).
3. E. Gakidou, C. Murray, and J. Frenk, "Measuring Preferences on Health System Performance Assessment," GPE Discussion Paper Series no. 20 (Geneva: World Health Organization, 2000); and A. De Silva and N. Valentine, "Measuring Responsiveness: Result of a Key Informants Survey in 35 Countries," GPE Discussion Paper Series no. 21 (Geneva: WHO, 2000).
4. Gakidou et al., "Measuring Preferences."
5. K. Donelan et al., "The Cost of Health System Change: Discontent in Five Nations," Health Affairs (May/June 1999): 206-216.
6. Ibid.
7. Gallup Canada Poll (Storrs, Conn.: Roper Center for Public Opinion Research, 18 March 1998).
8. A. De Silva, "A Framework for Measuring Responsiveness," GPE. Discussion Paper Series no. 32 (Geneva: WHO, 2000).
9. Austria (n = 1,016), Belgium (n = 1,007), Denmark (n = 1,000), Finland (n = 1,044), France (n = 1,045), Germany (n = 2,000), Greece (n = 1,013), Ireland (n = 1,000), Italy (n =1,000), Luxembourg (n = 606), the Netherlands (n = 1,031), Portugal (n = 1,000), Spain (n = 1,000), Sweden (n = 1,025), and the United Kingdom (n = 1,366). A. Melich, Eurobarometer 49 (April-May 1998), computer file produced by INRA (Europe), Brussels (Ann Arbor, Mich., and Köln, Germany: Inter-University Consortium for Political and Social Research and Zentralarchiv für Empirische Sozialforschung, 1999).
10. D. Smith, "What Cost Good Health?" Washington Post, 24 June 2000, A17; P. Hilts, "Europeans Perform Highest in Ranking of World Health," New York Times, 21 June 2000, A12; R. Mestel, "Despite Big Spending US Ranks 37th in Study of Global Health Care," Los Angeles Times, 21 June 2000, A20; "There Are Lessons to Be Drawn from Comparisons of Health Care Systems," Economist, 24 June 2000; and L. Neergarrd, "United States Spends Most on Health but France No. 1 in Treatment," Associated Press, 20 June 2000.
11. D. Smith, "What Cost Good Health?" Washington Post, 24 June 2000, A17; P. Hilts, "Europeans Perform Highest in Ranking of World Health," New York Times, 21 June 2000, A12; R. Mestel, "Despite Big Spending US Ranks 37th in Study of Global Health Care," Los Angeles Times, 21 June 2000, A20; "There Are Lessons to Be Drawn from Comparisons of Health Care Systems," Economist, 24 June 2000; and L. Neergarrd, "United States Spends Most on Health but France No. 1 in Treatment," Associated Press, 20 June 2000.
12. D. Smith, "What Cost Good Health?" Washington Post, 24 June 2000, A17; P. Hilts, "Europeans Perform Highest in Ranking of World Health," New York Times, 21 June 2000, A12; R. Mestel, "Despite Big Spending US Ranks 37th in Study of Global Health Care," Los Angeles Times, 21 June 2000, A20; "There Are Lessons to Be Drawn from Comparisons of Health Care Systems," Economist, 24 June 2000; and L. Neergarrd, "United States Spends Most on Health but France No. 1 in Treatment," Associated Press, 20 June 2000.
13. D. Smith, "What Cost Good Health?" Washington Post, 24 June 2000, A17; P. Hilts, "Europeans Perform Highest in Ranking of World Health," New York Times, 21 June 2000, A12; R. Mestel, "Despite Big Spending US Ranks 37th in Study of Global Health Care," Los Angeles Times, 21 June 2000, A20; "There Are Lessons to Be Drawn from Comparisons of Health Care Systems," Economist, 24 June 2000; and L. Neergarrd, "United States Spends Most on Health but France No. 1 in Treatment," Associated Press, 20 June 2000.
14. D. Smith, "What Cost Good Health?" Washington Post, 24 June 2000, A17; P. Hilts, "Europeans Perform Highest in Ranking of World Health," New York Times, 21 June 2000, A12; R. Mestel, "Despite Big Spending US Ranks 37th in Study of Global Health Care," Los Angeles Times, 21 June 2000, A20; "There Are Lessons to Be Drawn from Comparisons of Health Care Systems," Economist, 24 June 2000; and L. Neergarrd, "United States Spends Most on Health but France No. 1 in Treatment," Associated Press, 20 June 2000.
15. WHO, World Health Report 2000-Health Systems: Improving Performance (Geneva: WHO, 2000), 31.
16. N.B. Valentine, A. De Silva, and C.J. Murray, "Estimating Responsiveness Level and Distribution for 191 Countries: Methods and Results," GPE Discussion Paper Series no. 22 (Geneva: WHO, 2000).
17. R.J. Blendon et al., "Satisfaction with Health Systems in Ten Nations," Health Affairs (Summer 1990): 185-192; B.E. Pescosolodi, C. Boyer, and W.Y. Tsui, "Medical Care in the Welfare State: A Cross-National Study of Public Evaluations," Journal of Health and Social Behaviour (December 1985): 276-297; and E. Mossialos, "Citizens' Views on Health Care Systems in the Fifteen Member States of the European Union," Health Economics 6, no. 2 (1997): 109-116.
18. R.J. Blendon et al., "Satisfaction with Health Systems in Ten Nations," Health Affairs (Summer 1990): 185-192; B.E. Pescosolodi, C. Boyer, and W.Y. Tsui, "Medical Care in the Welfare State: A Cross-National Study of Public Evaluations," Journal of Health and Social Behaviour (December 1985): 276-297; and E. Mossialos, "Citizens' Views on Health Care Systems in the Fifteen Member States of the European Union," Health Economics 6, no. 2 (1997): 109-116.
19. R.J. Blendon et al., "Satisfaction with Health Systems in Ten Nations," Health Affairs (Summer 1990): 185-192; B.E. Pescosolodi, C. Boyer, and W.Y. Tsui, "Medical Care in the Welfare State: A Cross-National Study of Public Evaluations," Journal of Health and Social Behaviour (December 1985): 276-297; and E. Mossialos, "Citizens' Views on Health Care Systems in the Fifteen Member States of the European Union," Health Economics 6, no. 2 (1997): 109-116.
20. R.J. Blendon et al., "Spain's Citizens Assess Their Health Care System," Health Affairs (Fall 1991): 216-228.
21. R.J. Blendon and J.M. Benson, "Health Care Reform: The Public versus the Experts," Public Perspective (March/April 1993): 13-15; and R.J. Blendon, T.S. Hyams, and J.M. Benson, "Bridging the Gap between Expert and Public Views on Health Care Reform," Journal of the American Medical Association (19 May 1993): 2573-2579.
22. R.J. Blendon and J.M. Benson, "Health Care Reform: The Public versus the Experts," Public Perspective (March/April 1993): 13-15; and R.J. Blendon, T.S. Hyams, and J.M. Benson, "Bridging the Gap between Expert and Public Views on Health Care Reform," Journal of the American Medical Association (19 May 1993): 2573-2579.