Measuring patient expectations: Does the instrument affect satisfaction or expectations?

Medical Care

Volumn 39, Issue 1, 2001, Pages 100-108

  Mitchell Peck, B ^a   Asch, David A ^b   Goold, Susan D ^c   Roter, Debra L ^d   Ubel, Peter A ^b   McIntyre, Lauren M ^a   Abbott, Katherine H ^a   Hoff, Jennifer A ^a   Koropchak, Celine M ^a   Tulsky, James A ^a  

^a DURHAM VA MEDICAL CENTER   (United States)

^b UNIVERSITY OF PENNSYLVANIA   (United States)

^c UNIVERSITY OF MICHIGAN HEALTH SYSTEM   (United States)

^d JOHNS HOPKINS BLOOMBERG SCHOOL OF PUBLIC HEALTH   (United States)

Author keywords

Patient expectations; Patient satisfaction; Veterans

Indexed keywords

ARTICLE; ATTITUDE TO HEALTH; CLINICAL PRACTICE; CLINICAL TRIAL; COMPARATIVE STUDY; CONTROLLED CLINICAL TRIAL; CONTROLLED STUDY; HEALTH SERVICES RESEARCH; HUMAN; INTERVIEW; MALE; METHODOLOGY; MIDDLE AGED; NONPARAMETRIC TEST; OUTCOME ASSESSMENT; OUTPATIENT DEPARTMENT; PATIENT SATISFACTION; RANDOMIZATION; RANDOMIZED CONTROLLED TRIAL; UNITED STATES; VALIDATION STUDY; VETERAN;

AMBULATORY CARE FACILITIES; ATTITUDE TO HEALTH; HEALTH SERVICES RESEARCH; HUMANS; INTERVIEWS; MALE; MIDDLE AGED; OUTCOME ASSESSMENT (HEALTH CARE); PATIENT SATISFACTION; PHYSICIAN'S PRACTICE PATTERNS; RANDOM ALLOCATION; STATISTICS, NONPARAMETRIC; UNITED STATES; VETERANS;

EID: 0035233931     PISSN: 00257079     EISSN: None     Source Type: Journal    
DOI: 10.1097/00005650-200101000-00011     Document Type: Article

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