-
1
-
-
0024977409
-
The quality of care: How can it be assessed?
-
The quality of care: how can it be assessed? JAMA 261 1989 1151 1152
-
(1989)
JAMA
, vol.261
, pp. 1151-1152
-
-
-
2
-
-
0034862323
-
Evaluation of the consumer model: Relationship between patients' expectations, perceptions and satisfaction with care
-
O. Baron-Epel, M. Dushenat, and N. Friedman Evaluation of the consumer model: relationship between patients' expectations, perceptions and satisfaction with care Int J Qual Health Care 13 2001 317 323
-
(2001)
Int J Qual Health Care
, vol.13
, pp. 317-323
-
-
Baron-Epel, O.1
Dushenat, M.2
Friedman, N.3
-
3
-
-
0031087660
-
Paying physicians in advanced managed care markets
-
P.R. Berger Paying physicians in advanced managed care markets Physician Exec 23 1997 25 27
-
(1997)
Physician Exec
, vol.23
, pp. 25-27
-
-
Berger, P.R.1
-
4
-
-
0024763326
-
The relationship between patients' satisfaction with their physicians and perceptions about interventions they desired and received
-
D.S. Brody, S.M. Miller, and C.E. Lerman The relationship between patients' satisfaction with their physicians and perceptions about interventions they desired and received Med Care 27 1989 1027 1035
-
(1989)
Med Care
, vol.27
, pp. 1027-1035
-
-
Brody, D.S.1
Miller, S.M.2
Lerman, C.E.3
-
5
-
-
0030824041
-
Meeting patient expectations in the cancer consultation
-
R. Brown, S. Dunn, and P. Butow Meeting patient expectations in the cancer consultation Ann Oncol 8 1997 877 882
-
(1997)
Ann Oncol
, vol.8
, pp. 877-882
-
-
Brown, R.1
Dunn, S.2
Butow, P.3
-
6
-
-
0034958173
-
Patients with advanced cancer: A survey of the understanding of their illness and expectations from palliative radiotherapy for symptomatic metastases
-
E. Chow, L. Andersson, and R. Wong Patients with advanced cancer: a survey of the understanding of their illness and expectations from palliative radiotherapy for symptomatic metastases Clin Oncol (R Coll Radiol) 13 2001 204 208
-
(2001)
Clin Oncol (R Coll Radiol)
, vol.13
, pp. 204-208
-
-
Chow, E.1
Andersson, L.2
Wong, R.3
-
7
-
-
0023940015
-
Patient satisfaction as an indicator of quality care
-
P.D. Cleary, and B.J. McNeil Patient satisfaction as an indicator of quality care Inquiry 25 1988 25 36
-
(1988)
Inquiry
, vol.25
, pp. 25-36
-
-
Cleary, P.D.1
McNeil, B.J.2
-
8
-
-
0030835927
-
Prescribing behaviour in clinical practice: Patients' expectations and doctors' perceptions of patients' expectations - A questionnaire study
-
J. Cockburn, and S. Pit Prescribing behaviour in clinical practice: patients' expectations and doctors' perceptions of patients' expectations - a questionnaire study BMJ 315 1997 520 523
-
(1997)
BMJ
, vol.315
, pp. 520-523
-
-
Cockburn, J.1
Pit, S.2
-
9
-
-
0030478318
-
Physicians' attitudes toward using patient reports to assess quality of care
-
K.E. Covinsky, C.K. Bates, R.B. Davis, and T.L. Delbanco Physicians' attitudes toward using patient reports to assess quality of care Acad Med 71 1996 1353 1356
-
(1996)
Acad Med
, vol.71
, pp. 1353-1356
-
-
Covinsky, K.E.1
Bates, C.K.2
Davis, R.B.3
Delbanco, T.L.4
-
10
-
-
0002742050
-
Involving consumers in quality of care assessment
-
A.R. Davies, and J.E. Ware Involving consumers in quality of care assessment Health Aff (Millwood) 7 1988 33 48
-
(1988)
Health Aff (Millwood)
, vol.7
, pp. 33-48
-
-
Davies, A.R.1
Ware, J.E.2
-
11
-
-
0038687298
-
Patient expectations regarding eye care: Focus group results
-
A.G. Dawn, C. Santiago-Turla, and P.P. Lee Patient expectations regarding eye care: focus group results Arch Ophthalmol 121 2003 762 768
-
(2003)
Arch Ophthalmol
, vol.121
, pp. 762-768
-
-
Dawn, A.G.1
Santiago-Turla, C.2
Lee, P.P.3
-
13
-
-
0023138266
-
Reducing roentgenography use. Can patient expectations be altered?
-
R.A. Deyo, A.K. Diehl, and M. Rosenthal Reducing roentgenography use. Can patient expectations be altered? Arch Intern Med 147 1987 141 145
-
(1987)
Arch Intern Med
, vol.147
, pp. 141-145
-
-
Deyo, R.A.1
Diehl, A.K.2
Rosenthal, M.3
-
14
-
-
0023721998
-
The quality of care. How can it be assessed?
-
A. Donabedian The quality of care. How can it be assessed? JAMA 1988 1743 1748
-
(1988)
JAMA
, pp. 1743-1748
-
-
Donabedian, A.1
-
15
-
-
0035281501
-
Does palliative chemotherapy palliate? Evaluation of expectations, outcomes, and costs in women receiving chemotherapy for advanced ovarian cancer
-
C. Doyle, M. Crump, M. Pintilie, and A.M. Oza Does palliative chemotherapy palliate? Evaluation of expectations, outcomes, and costs in women receiving chemotherapy for advanced ovarian cancer J Clin Oncol 19 2001 1266 1274
-
(2001)
J Clin Oncol
, vol.19
, pp. 1266-1274
-
-
Doyle, C.1
Crump, M.2
Pintilie, M.3
Oza, A.M.4
-
17
-
-
0025359231
-
The nature of patients' requests for physicians' help
-
S. Eisenthal, C. Koopman, and J.D. Stoeckle The nature of patients' requests for physicians' help Acad Med 65 1990 401 405
-
(1990)
Acad Med
, vol.65
, pp. 401-405
-
-
Eisenthal, S.1
Koopman, C.2
Stoeckle, J.D.3
-
18
-
-
0022480997
-
Patient satisfaction with primary-care consultations
-
G. Feletti, D. Firman, and R. Sanson-Fisher Patient satisfaction with primary-care consultations J Behav Med 9 1986 389 399
-
(1986)
J Behav Med
, vol.9
, pp. 389-399
-
-
Feletti, G.1
Firman, D.2
Sanson-Fisher, R.3
-
20
-
-
0031086735
-
Methods of measuring patient satisfaction in health care organizations
-
R.C. Ford, S.A. Bach, and M.D. Fottler Methods of measuring patient satisfaction in health care organizations Health Care Manage Rev 22 1997 74 89
-
(1997)
Health Care Manage Rev
, vol.22
, pp. 74-89
-
-
Ford, R.C.1
Bach, S.A.2
Fottler, M.D.3
-
22
-
-
0020962148
-
Patient requests in primary health care settings: Development and validation of a research instrument
-
M.D. Good, B.J. Good, and A.J. Nassi Patient requests in primary health care settings: development and validation of a research instrument J Behav Med 6 1983 151 168
-
(1983)
J Behav Med
, vol.6
, pp. 151-168
-
-
Good, M.D.1
Good, B.J.2
Nassi, A.J.3
-
23
-
-
0018828889
-
Patient attitudes toward health care: Expectations of primary care in a clinic setting
-
J.Y. Greene, M. Weinberger, and J.J. Mamlin Patient attitudes toward health care: expectations of primary care in a clinic setting Soc Sci Med [Med Psychol Med Sociol] 14A 1980 133 138
-
(1980)
Soc Sci Med [Med Psychol Med Sociol]
, vol.14
, pp. 133-138
-
-
Greene, J.Y.1
Weinberger, M.2
Mamlin, J.J.3
-
24
-
-
0035140299
-
The expectations of patients undergoing revision hip arthroplasty
-
F.S. Haddad, D.S. Garbuz, and G.K. Chambers The expectations of patients undergoing revision hip arthroplasty J Arthroplasty 16 2001 87 91
-
(2001)
J Arthroplasty
, vol.16
, pp. 87-91
-
-
Haddad, F.S.1
Garbuz, D.S.2
Chambers, G.K.3
-
25
-
-
0028675682
-
Satisfaction, gender, and communication in medical visits
-
J.A. Hall, J.T. Irish, and D.L. Roter Satisfaction, gender, and communication in medical visits Med Care 32 1994 1216 1231
-
(1994)
Med Care
, vol.32
, pp. 1216-1231
-
-
Hall, J.A.1
Irish, J.T.2
Roter, D.L.3
-
27
-
-
0037067128
-
Patient complaints and malpractice risk
-
G.B. Hickson, C.F. Federspiel, and J.W. Pichert Patient complaints and malpractice risk JAMA 287 2002 2951 2957
-
(2002)
JAMA
, vol.287
, pp. 2951-2957
-
-
Hickson, G.B.1
Federspiel, C.F.2
Pichert, J.W.3
-
28
-
-
0030930622
-
Are patients more satisfied when they receive a prescription? the effect of patient expectations in general practice
-
W. Himmel, E. Lippert-Urbanke, and M.M. Kochen Are patients more satisfied when they receive a prescription? The effect of patient expectations in general practice Scand J Prim Health Care 15 1997 118 122
-
(1997)
Scand J Prim Health Care
, vol.15
, pp. 118-122
-
-
Himmel, W.1
Lippert-Urbanke, E.2
Kochen, M.M.3
-
29
-
-
0030766612
-
Effects of a self-administered previsit questionnaire to enhance awareness of patients' concerns in primary care
-
J. Hornberger, D. Thom, and T. MaCurdy Effects of a self-administered previsit questionnaire to enhance awareness of patients' concerns in primary care J Gen Intern Med 12 1997 597 606
-
(1997)
J Gen Intern Med
, vol.12
, pp. 597-606
-
-
Hornberger, J.1
Thom, D.2
MacUrdy, T.3
-
30
-
-
0033874082
-
Managing patient expectations
-
D.M. Houtman Managing patient expectations Int Ophthalmol Clin 40 2000 29 34
-
(2000)
Int Ophthalmol Clin
, vol.40
, pp. 29-34
-
-
Houtman, D.M.1
-
31
-
-
0026248281
-
Understanding patient satisfaction and dissatisfaction with health care
-
M.O. Hsieh, and J.D. Kagle Understanding patient satisfaction and dissatisfaction with health care Health Soc Work 16 1991 281 290
-
(1991)
Health Soc Work
, vol.16
, pp. 281-290
-
-
Hsieh, M.O.1
Kagle, J.D.2
-
32
-
-
0031781650
-
The prognostic importance of patient pre-operative expectations of surgery for lumbar spinal stenosis
-
M.D. Iversen, L.H. Daltroy, A.H. Fossel, and J.N. Katz The prognostic importance of patient pre-operative expectations of surgery for lumbar spinal stenosis Patient Educ Couns 34 1998 169 178
-
(1998)
Patient Educ Couns
, vol.34
, pp. 169-178
-
-
Iversen, M.D.1
Daltroy, L.H.2
Fossel, A.H.3
Katz, J.N.4
-
33
-
-
0035341164
-
The effect of unmet expectations among adults presenting with physical symptoms
-
J.L. Jackson, and K. Kroenke The effect of unmet expectations among adults presenting with physical symptoms Ann Intern Med 134 2001 889 897
-
(2001)
Ann Intern Med
, vol.134
, pp. 889-897
-
-
Jackson, J.L.1
Kroenke, K.2
-
34
-
-
0033094954
-
Effects of physician awareness of symptom-related expectations and mental disorders. A controlled trial
-
J.L. Jackson, K. Kroenke, and J. Chamberlin Effects of physician awareness of symptom-related expectations and mental disorders. A controlled trial Arch Fam Med 8 1999 135 142
-
(1999)
Arch Fam Med
, vol.8
, pp. 135-142
-
-
Jackson, J.L.1
Kroenke, K.2
Chamberlin, J.3
-
35
-
-
0027716023
-
Patients' desires and satisfaction in general medicine clinics
-
S.K. Joos, D.H. Hickam, and L.M. Borders Patients' desires and satisfaction in general medicine clinics Public Health Rep 108 1993 751 759
-
(1993)
Public Health Rep
, vol.108
, pp. 751-759
-
-
Joos, S.K.1
Hickam, D.H.2
Borders, L.M.3
-
37
-
-
0017848899
-
Culture, illness, and care: Clinical lessons from anthropologic and cross-cultural research
-
A. Kleinman, L. Eisenberg, and B. Good Culture, illness, and care: clinical lessons from anthropologic and cross-cultural research Ann Intern Med 88 1978 251 258
-
(1978)
Ann Intern Med
, vol.88
, pp. 251-258
-
-
Kleinman, A.1
Eisenberg, L.2
Good, B.3
-
38
-
-
0030098012
-
Patients' expectations for medical care: An expanded formulation based on review of the literature
-
R.L. Kravitz Patients' expectations for medical care: an expanded formulation based on review of the literature Med Care Res Rev 53 1996 3 27
-
(1996)
Med Care Res Rev
, vol.53
, pp. 3-27
-
-
Kravitz, R.L.1
-
39
-
-
0035340013
-
Measuring patients' expectations and requests
-
R.L. Kravitz Measuring patients' expectations and requests Ann Intern Med 134 2001 881 888
-
(2001)
Ann Intern Med
, vol.134
, pp. 881-888
-
-
Kravitz, R.L.1
-
40
-
-
0031050406
-
Assessing patients' expectations in ambulatory medical practice. Does the measurement approach make a difference?
-
R.L. Kravitz, E.J. Callahan, and R. Azari Assessing patients' expectations in ambulatory medical practice. Does the measurement approach make a difference? J Gen Intern Med 12 1997 67 72
-
(1997)
J Gen Intern Med
, vol.12
, pp. 67-72
-
-
Kravitz, R.L.1
Callahan, E.J.2
Azari, R.3
-
41
-
-
0030293350
-
Prevalence and sources of patients' unmet expectations for care
-
R.L. Kravitz, E.J. Callahan, and D. Paterniti Prevalence and sources of patients' unmet expectations for care Ann Intern Med 125 1996 730 737
-
(1996)
Ann Intern Med
, vol.125
, pp. 730-737
-
-
Kravitz, R.L.1
Callahan, E.J.2
Paterniti, D.3
-
42
-
-
0028158353
-
Internal medicine patients' expectations for care during office visits
-
R.L. Kravitz, D.W. Cope, V. Bhrany, and B. Leake Internal medicine patients' expectations for care during office visits J Gen Intern Med 9 1994 75 81
-
(1994)
J Gen Intern Med
, vol.9
, pp. 75-81
-
-
Kravitz, R.L.1
Cope, D.W.2
Bhrany, V.3
Leake, B.4
-
43
-
-
0035203395
-
When physicians and patients think alike: Patient-centered beliefs and their impact on satisfaction and trust
-
E. Krupat, R.A. Bell, and R.L. Kravitz When physicians and patients think alike: patient-centered beliefs and their impact on satisfaction and trust J Fam Pract 50 2001 1057 1062
-
(2001)
J Fam Pract
, vol.50
, pp. 1057-1062
-
-
Krupat, E.1
Bell, R.A.2
Kravitz, R.L.3
-
44
-
-
0030034463
-
Patient-centered medicine. A professional evolution
-
C. Laine, and F. Davidoff Patient-centered medicine. A professional evolution JAMA 275 1996 152 156
-
(1996)
JAMA
, vol.275
, pp. 152-156
-
-
Laine, C.1
Davidoff, F.2
-
45
-
-
0031052862
-
Physician-patient communication. The relationship with malpractice claims among primary care physicians and surgeons
-
W. Levinson, D.L. Roter, and J.P. Mullooly Physician-patient communication. The relationship with malpractice claims among primary care physicians and surgeons JAMA 277 1997 553 559
-
(1997)
JAMA
, vol.277
, pp. 553-559
-
-
Levinson, W.1
Roter, D.L.2
Mullooly, J.P.3
-
46
-
-
0023009524
-
Patient requests in family practice: A focal point for clinical negotiations
-
R. Like, and S.J. Zyzanski Patient requests in family practice: a focal point for clinical negotiations Fam Pract 3 1986 216 228
-
(1986)
Fam Pract
, vol.3
, pp. 216-228
-
-
Like, R.1
Zyzanski, S.J.2
-
47
-
-
0023143438
-
Patient satisfaction with the clinical encounter: Social psychological determinants
-
R. Like, and S.J. Zyzanski Patient satisfaction with the clinical encounter: social psychological determinants Soc Sci Med 24 1987 351 357
-
(1987)
Soc Sci Med
, vol.24
, pp. 351-357
-
-
Like, R.1
Zyzanski, S.J.2
-
48
-
-
0020030492
-
Social psychological determinants of patient satisfaction: A test of five hypothesis
-
S. Linder-Pelz Social psychological determinants of patient satisfaction: a test of five hypothesis Soc Sci Med 16 1982 583 589
-
(1982)
Soc Sci Med
, vol.16
, pp. 583-589
-
-
Linder-Pelz, S.1
-
49
-
-
0020067673
-
Toward a theory of patient satisfaction
-
S.U. Linder-Pelz Toward a theory of patient satisfaction Soc Sci Med 16 1982 577 582
-
(1982)
Soc Sci Med
, vol.16
, pp. 577-582
-
-
Linder-Pelz, S.U.1
-
50
-
-
0033406854
-
The relation between expectations and outcomes in surgery for sciatica
-
G.K. Lutz, M.E. Butzlaff, and S.J. Atlas The relation between expectations and outcomes in surgery for sciatica J Gen Intern Med 14 1999 740 744
-
(1999)
J Gen Intern Med
, vol.14
, pp. 740-744
-
-
Lutz, G.K.1
Butzlaff, M.E.2
Atlas, S.J.3
-
51
-
-
0030709236
-
Influence of patients' expectations on antibiotic management of acute lower respiratory tract illness in general practice: Questionnaire study
-
J. Macfarlane, W. Holmes, R. Macfarlane, and N. Britten Influence of patients' expectations on antibiotic management of acute lower respiratory tract illness in general practice: questionnaire study BMJ 315 1997 1211 1214
-
(1997)
BMJ
, vol.315
, pp. 1211-1214
-
-
MacFarlane, J.1
Holmes, W.2
MacFarlane, R.3
Britten, N.4
-
52
-
-
0026523399
-
An overview of interventions to improve compliance with appointment keeping for medical services
-
W.M. Macharia, G. Leon, and B.H. Rowe An overview of interventions to improve compliance with appointment keeping for medical services JAMA 267 1992 1813 1817
-
(1992)
JAMA
, vol.267
, pp. 1813-1817
-
-
MacHaria, W.M.1
Leon, G.2
Rowe, B.H.3
-
53
-
-
0033885501
-
Market trends in refractive surgery
-
B.S. Maller Market trends in refractive surgery Int Ophthalmol Clin 40 2000 11 19
-
(2000)
Int Ophthalmol Clin
, vol.40
, pp. 11-19
-
-
Maller, B.S.1
-
54
-
-
0031544141
-
Patients' expectations and satisfaction with total hip arthroplasty
-
C.A. Mancuso, E.A. Salvati, and N.A. Johanson Patients' expectations and satisfaction with total hip arthroplasty J Arthroplasty 12 1997 387 396
-
(1997)
J Arthroplasty
, vol.12
, pp. 387-396
-
-
Mancuso, C.A.1
Salvati, E.A.2
Johanson, N.A.3
-
56
-
-
0031866782
-
Patients' expectations of outcome of hysterectomy and alternative treatments for menstrual problems
-
S. Marchant-Haycox, D. Liu, N. Nicholas, and P. Salmon Patients' expectations of outcome of hysterectomy and alternative treatments for menstrual problems J Behav Med 21 1998 283 297
-
(1998)
J Behav Med
, vol.21
, pp. 283-297
-
-
Marchant-Haycox, S.1
Liu, D.2
Nicholas, N.3
Salmon, P.4
-
57
-
-
0030811945
-
Concerns and expectations in patients presenting with physical complaints. Frequency, physician perceptions and actions, and 2-week outcome
-
R.L. Marple, K. Kroenke, and C.R. Lucey Concerns and expectations in patients presenting with physical complaints. Frequency, physician perceptions and actions, and 2-week outcome Arch Intern Med 157 1997 1482 1488
-
(1997)
Arch Intern Med
, vol.157
, pp. 1482-1488
-
-
Marple, R.L.1
Kroenke, K.2
Lucey, C.R.3
-
58
-
-
0020954823
-
Patient satisfaction and change in medical care provider: A longitudinal study
-
M.S. Marquis, A.R. Davies, and J.E. Ware Patient satisfaction and change in medical care provider: a longitudinal study Med Care 21 1983 821 829
-
(1983)
Med Care
, vol.21
, pp. 821-829
-
-
Marquis, M.S.1
Davies, A.R.2
Ware, J.E.3
-
59
-
-
0032711621
-
Refractive surgery
-
P.J. McDonnell Refractive surgery Br J Ophthalmol 83 1999 1257 1260
-
(1999)
Br J Ophthalmol
, vol.83
, pp. 1257-1260
-
-
McDonnell, P.J.1
-
60
-
-
0033871706
-
Emergence of refractive surgery
-
P.J. McDonnell Emergence of refractive surgery Arch Ophthalmol 118 2000 1119 1120
-
(2000)
Arch Ophthalmol
, vol.118
, pp. 1119-1120
-
-
McDonnell, P.J.1
-
61
-
-
0030776615
-
A survey of women with HIV about their expectations for care
-
K. Meredith, J. Delaney, and M. Horgan A survey of women with HIV about their expectations for care AIDS Care 9 1997 513 522
-
(1997)
AIDS Care
, vol.9
, pp. 513-522
-
-
Meredith, K.1
Delaney, J.2
Horgan, M.3
-
62
-
-
0027537757
-
Evaluating the competence of physicians in practice: From peer review to performance assessment
-
D.B. Nash, L.E. Markson, S. Howell, and E.A. Hildreth Evaluating the competence of physicians in practice: from peer review to performance assessment Acad Med 68 1993 S19 22
-
(1993)
Acad Med
, vol.68
-
-
Nash, D.B.1
Markson, L.E.2
Howell, S.3
Hildreth, E.A.4
-
63
-
-
8644292842
-
National Center for Health Statistics: Physician contacts by sociodemographic and health care characteristics, 1982-83
-
National Center for Health Statistics: Physician contacts by sociodemographic and health care characteristics, 1982-83 Vital Health Stat 13 1987
-
(1987)
Vital Health Stat
, vol.13
-
-
-
64
-
-
0033974153
-
The educated patient: New challenges for the medical profession
-
J. Neuberger The educated patient: new challenges for the medical profession J Intern Med 247 2000 6 10
-
(2000)
J Intern Med
, vol.247
, pp. 6-10
-
-
Neuberger, J.1
-
66
-
-
0027026224
-
Adherence to medication regimens: Updating a complex medical issue
-
M.K. O'Brien, K. Petrie, and J. Raeburn Adherence to medication regimens: updating a complex medical issue Med Care Rev 49 1992 435 454
-
(1992)
Med Care Rev
, vol.49
, pp. 435-454
-
-
O'Brien, M.K.1
Petrie, K.2
Raeburn, J.3
-
67
-
-
0002757343
-
Measurement and evaluation of satisfaction processes in retail settings
-
R.L. Oliver Measurement and evaluation of satisfaction processes in retail settings J Retailing 57 1981 25 48
-
(1981)
J Retailing
, vol.57
, pp. 25-48
-
-
Oliver, R.L.1
-
68
-
-
0000955112
-
Response determinants in satisfaction judgments
-
R.L. Oliver, and W.S. DeSarbo Response determinants in satisfaction judgments J Consumer Res 14 1988 495 507
-
(1988)
J Consumer Res
, vol.14
, pp. 495-507
-
-
Oliver, R.L.1
Desarbo, W.S.2
-
69
-
-
0001312089
-
SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality
-
A. Parasuraman, V.A. Zeithaml, and L.L. Berry SERVQUAL: a multiple-item scale for measuring consumer perceptions of service quality J Retailing 64 1988 12
-
(1988)
J Retailing
, vol.64
, pp. 12
-
-
Parasuraman, A.1
Zeithaml, V.A.2
Berry, L.L.3
-
70
-
-
0035233931
-
Measuring patient expectations: Does the instrument affect satisfaction or expectations?
-
B.M. Peck, D.A. Asch, and S.D. Goold Measuring patient expectations: does the instrument affect satisfaction or expectations? Med Care 39 2001 100 108
-
(2001)
Med Care
, vol.39
, pp. 100-108
-
-
Peck, B.M.1
Asch, D.A.2
Goold, S.D.3
-
71
-
-
0025887015
-
Patients' expectations of the family physician in health promotion
-
J.H. Price, S.M. Desmond, and D.P. Losh Patients' expectations of the family physician in health promotion Am J Prev Med 7 1991 33 39
-
(1991)
Am J Prev Med
, vol.7
, pp. 33-39
-
-
Price, J.H.1
Desmond, S.M.2
Losh, D.P.3
-
72
-
-
0026069058
-
Inflammatory bowel disease: Patients' expectations in the 1990s
-
C.S. Probert, and J.F. Mayberry Inflammatory bowel disease: patients' expectations in the 1990s J R Soc Med 84 1991 131 132
-
(1991)
J R Soc Med
, vol.84
, pp. 131-132
-
-
Probert, C.S.1
Mayberry, J.F.2
-
73
-
-
0034538530
-
Visit-specific expectations and patient-centered outcomes: A literature review
-
J.K. Rao, M. Weinberger, and K. Kroenke Visit-specific expectations and patient-centered outcomes: a literature review Arch Fam Med 9 2000 1148 1155
-
(2000)
Arch Fam Med
, vol.9
, pp. 1148-1155
-
-
Rao, J.K.1
Weinberger, M.2
Kroenke, K.3
-
74
-
-
0018502383
-
Patients' expectations and intention to self-medicate
-
J. Rapoport Patients' expectations and intention to self-medicate J R Coll Gen Pract 29 1979 468 472
-
(1979)
J R Coll Gen Pract
, vol.29
, pp. 468-472
-
-
Rapoport, J.1
-
75
-
-
0036247008
-
Performance profiles: The influence of patient satisfaction data on physicians' practice
-
E.A. Rider, and J.M. Perrin Performance profiles: the influence of patient satisfaction data on physicians' practice Pediatrics 109 2002 752 757
-
(2002)
Pediatrics
, vol.109
, pp. 752-757
-
-
Rider, E.A.1
Perrin, J.M.2
-
76
-
-
0026638992
-
Patient expectations and satisfaction with medical care for upper respiratory infections
-
C. Sanchez-Menegay, E.S. Hudes, and S.R. Cummings Patient expectations and satisfaction with medical care for upper respiratory infections J Gen Intern Med 7 1992 432 434
-
(1992)
J Gen Intern Med
, vol.7
, pp. 432-434
-
-
Sanchez-Menegay, C.1
Hudes, E.S.2
Cummings, S.R.3
-
77
-
-
0028217838
-
Do physicians take into account patients' expectations?
-
C. Sanchez-Menegay, and H. Stalder Do physicians take into account patients' expectations? J Gen Intern Med 9 1994 404 406
-
(1994)
J Gen Intern Med
, vol.9
, pp. 404-406
-
-
Sanchez-Menegay, C.1
Stalder, H.2
-
78
-
-
0033768209
-
Cancer patient expectations of and communication with oncologists and oncology nurses: The experience of an integrated oncology and palliative care service
-
R. Sapir, R. Catane, and B. Kaufman Cancer patient expectations of and communication with oncologists and oncology nurses: the experience of an integrated oncology and palliative care service Support Care Cancer 8 2000 458 463
-
(2000)
Support Care Cancer
, vol.8
, pp. 458-463
-
-
Sapir, R.1
Catane, R.2
Kaufman, B.3
-
79
-
-
0026462876
-
Antecedents of adherence to medical recommendations: Results from the Medical Outcomes Study
-
C.D. Sherbourne, R.D. Hays, and L. Ordway Antecedents of adherence to medical recommendations: results from the Medical Outcomes Study J Behav Med 15 1992 447 468
-
(1992)
J Behav Med
, vol.15
, pp. 447-468
-
-
Sherbourne, C.D.1
Hays, R.D.2
Ordway, L.3
-
80
-
-
84959816455
-
What makes outpatient attendance worthwhile for patients?
-
J. Smith, and C. Sanderson What makes outpatient attendance worthwhile for patients? Qual Assur Health Care 4 1992 125 132
-
(1992)
Qual Assur Health Care
, vol.4
, pp. 125-132
-
-
Smith, J.1
Sanderson, C.2
-
81
-
-
0024309772
-
Patient expectations of radiology in noninteractive encounters
-
W.L. Smith, E.M. Altmaier, and R.R. Ross Patient expectations of radiology in noninteractive encounters Radiology 172 1989 275 276
-
(1989)
Radiology
, vol.172
, pp. 275-276
-
-
Smith, W.L.1
Altmaier, E.M.2
Ross, R.R.3
-
82
-
-
0037169929
-
Integrative medicine: Bringing medicine back to its roots
-
R. Snyderman, and A.T. Weil Integrative medicine: bringing medicine back to its roots Arch Intern Med 162 2002 395 397
-
(2002)
Arch Intern Med
, vol.162
, pp. 395-397
-
-
Snyderman, R.1
Weil, A.T.2
-
83
-
-
85047693463
-
Assessing consumer expectations and patient satisfaction. Passing fad, mission impossible, or 'just what the doctor ordered'?
-
J.L. Susman Assessing consumer expectations and patient satisfaction. Passing fad, mission impossible, or 'just what the doctor ordered'? Arch Fam Med 3 1994 945 946
-
(1994)
Arch Fam Med
, vol.3
, pp. 945-946
-
-
Susman, J.L.1
-
84
-
-
0029319336
-
Expectations as determinants of patient satisfaction: Concepts, theory and evidence
-
A.G. Thompson, and R. Suñol Expectations as determinants of patient satisfaction: concepts, theory and evidence Int J Qual Health Care 7 1995 127 141
-
(1995)
Int J Qual Health Care
, vol.7
, pp. 127-141
-
-
Thompson, A.G.1
Suñol, R.2
-
85
-
-
0029443216
-
Relating patient satisfaction to waiting time perceptions and expectations: The disconfirmation paradigm
-
D.A. Thompson, and P.R. Yarnold Relating patient satisfaction to waiting time perceptions and expectations: the disconfirmation paradigm Acad Emerg Med 2 1995 1057 1062
-
(1995)
Acad Emerg Med
, vol.2
, pp. 1057-1062
-
-
Thompson, D.A.1
Yarnold, P.R.2
-
86
-
-
0029125767
-
Preoperative functional expectations and postoperative outcomes among patients undergoing first eye cataract surgery
-
J.M. Tielsch, E.P. Steinberg, and S.D. Cassard Preoperative functional expectations and postoperative outcomes among patients undergoing first eye cataract surgery Arch Ophthalmol 113 1995 1312 1318
-
(1995)
Arch Ophthalmol
, vol.113
, pp. 1312-1318
-
-
Tielsch, J.M.1
Steinberg, E.P.2
Cassard, S.D.3
-
87
-
-
0021176523
-
Patient requests and expectations. Definitions and clinical applications
-
R.F. Uhlmann, T.S. Inui, and W.B. Carter Patient requests and expectations. Definitions and clinical applications Med Care 22 1984 681 685
-
(1984)
Med Care
, vol.22
, pp. 681-685
-
-
Uhlmann, R.F.1
Inui, T.S.2
Carter, W.B.3
-
88
-
-
0023690630
-
Relationship of patient request fulfillment to compliance, glycemic control, and other health care outcomes in insulin-dependent diabetes
-
R.F. Uhlmann, T.S. Inui, R.E. Pecoraro, and W.B. Carter Relationship of patient request fulfillment to compliance, glycemic control, and other health care outcomes in insulin-dependent diabetes J Gen Intern Med 3 1988 458 463
-
(1988)
J Gen Intern Med
, vol.3
, pp. 458-463
-
-
Uhlmann, R.F.1
Inui, T.S.2
Pecoraro, R.E.3
Carter, W.B.4
-
89
-
-
0017781223
-
Malpractice. The problem in perspective
-
J.M. Vaccarino Malpractice. The problem in perspective JAMA 238 1977 861 863
-
(1977)
JAMA
, vol.238
, pp. 861-863
-
-
Vaccarino, J.M.1
-
90
-
-
0020902432
-
Behavioral consequences of consumer dissatisfaction with medical care
-
J.E. Ware, and A.R. Davies Behavioral consequences of consumer dissatisfaction with medical care Eval Program Plann 6 1983 291 297
-
(1983)
Eval Program Plann
, vol.6
, pp. 291-297
-
-
Ware, J.E.1
Davies, A.R.2
-
91
-
-
0028343839
-
Prescribing and referral in general practice: A study of patients expectations and doctors actions
-
S. Webb, and M. Lloyd Prescribing and referral in general practice: a study of patients expectations and doctors actions Br J Gen Pract 44 1994 165 169
-
(1994)
Br J Gen Pract
, vol.44
, pp. 165-169
-
-
Webb, S.1
Lloyd, M.2
-
92
-
-
0029070923
-
Patient expectations: What do primary care patients want from the GP and how far does meeting expectations affect patient satisfaction?
-
S. Williams, J. Weinman, J. Dale, and S. Newman Patient expectations: what do primary care patients want from the GP and how far does meeting expectations affect patient satisfaction? Fam Pract 12 1995 193 201
-
(1995)
Fam Pract
, vol.12
, pp. 193-201
-
-
Williams, S.1
Weinman, J.2
Dale, J.3
Newman, S.4
-
94
-
-
0031940895
-
Patients' desires and expectations for medical care in primary care clinics
-
J.K. Zemencuk, J.W. Feightner, and R.A. Hayward Patients' desires and expectations for medical care in primary care clinics J Gen Intern Med 13 1998 273 276
-
(1998)
J Gen Intern Med
, vol.13
, pp. 273-276
-
-
Zemencuk, J.K.1
Feightner, J.W.2
Hayward, R.A.3
|