Patient management: measuring patients' expectations and perceptions of service quality in a dental training hospital.

SADJ : journal of the South African Dental Association = tydskrif van die Suid-Afrikaanse Tandheelkundige Vereniging

Volumn 56, Issue 4, 2001, Pages 203-208

  White, J G ^a   Slabber, J ^a   Schreuder, A ^a  

^a UNIVERSITY OF PRETORIA   (South Africa)

Author keywords

[No Author keywords available]

Indexed keywords

ADOLESCENT; ADULT; ARTICLE; COMMUNICATION DISORDER; DENTAL CLINIC; DOCTOR PATIENT RELATION; EDUCATIONAL STATUS; FEMALE; FINANCIAL MANAGEMENT; HEALTH CARE QUALITY; HUMAN; MALE; MIDDLE AGED; PATIENT SATISFACTION; QUESTIONNAIRE; SOUTH AFRICA; STANDARD;

ADOLESCENT; ADULT; COMMUNICATION BARRIERS; DENTAL CLINICS; EDUCATIONAL STATUS; FEMALE; HOSPITAL-PATIENT RELATIONS; HUMANS; MALE; MARKETING OF HEALTH SERVICES; MIDDLE AGED; PATIENT SATISFACTION; QUALITY OF HEALTH CARE; QUESTIONNAIRES; SOUTH AFRICA;

EID: 0035319264     PISSN: 10294864     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

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