Aesthetic and emotional labour through stigma: National identity management and racial abuse in offshored Indian call centres

Work, Employment and Society

Volumn 25, Issue 4, 2011, Pages 709-725

  Nath, Vandana ^a  

^a UNIVERSITY OF LONDON   (United Kingdom)

Author keywords

abuse; aesthetic labour; call centres; emotional labour; stigma

Indexed keywords

EID: 84855170769     PISSN: 09500170     EISSN: None     Source Type: Journal    
DOI: 10.1177/0950017011419726     Document Type: Article

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