Practices of global capital: Gaps, cracks and ironies in transnational call centres in India

Global Networks

Volumn 4, Issue 4, 2004, Pages 355-373

  Mirchandani, Kiran ^a  

^a UNIVERSITY OF TORONTO   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

COMPUTER HARDWARE; CUSTOMER SATISFACTION; ECONOMIC AND SOCIAL EFFECTS; FEES AND CHARGES; INDUSTRIAL INSURANCE; INTERNATIONAL TRADE; MARKETING; PERSONNEL TRAINING; SOCIETIES AND INSTITUTIONS; SPEECH;

CALL CENTRES; GLOBAL CAPITALS; GLOBAL CLIENTS; GLOBAL ECONOMY;

TELECOMMUNICATION;

CALL CENTER; GLOBALIZATION; LABOR MARKET; TELECOMMUNICATION; WORKING CONDITIONS;

ASIA; EASTERN HEMISPHERE; EURASIA; INDIA; SOUTH ASIA; WORLD;

EID: 12344279124     PISSN: 14702266     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1471-0374.2004.00098.x     Document Type: Review

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