'India calling to the far away towns': The call centre labour process and globalization

Work, Employment and Society

Volumn 19, Issue 2, 2005, Pages 261-282

  Taylor, Phil ^a,c   Bain, Peter ^b,c  

^a UNIVERSITY OF STIRLING   (United Kingdom)

^b UNIVERSITY OF STRATHCLYDE   (United Kingdom)

^c ESRC 'Future of Work' Project   (United Kingdom)

Author keywords

Call centres; Globalization; India; Labour process; Offshoring

Indexed keywords

EID: 30044448640     PISSN: 09500170     EISSN: None     Source Type: Journal    
DOI: 10.1177/0950017005053170     Document Type: Review

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