HRM systems of Indian call centres: An exploratory study

International Journal of Human Resource Management

Volumn 17, Issue 5, 2006, Pages 881-897

  Budhwar, Pawan S ^a   Varma, Arup ^a   Singh, Virender ^a   Dhar, Rohin ^a  

^a NONE

Author keywords

Attrition; Challenges for HRM; HRM in call centres; India

Indexed keywords

EID: 33748355499     PISSN: 09585192     EISSN: 14664399     Source Type: Journal    
DOI: 10.1080/09585190600640976     Document Type: Article

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