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Volumn 26, Issue 3, 2007, Pages 316-330

The accents of outsourcing: The meanings of "neutral" in the Indian call centre industry

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EID: 34548015230     PISSN: 08832919     EISSN: 1467971X     Source Type: Journal    
DOI: 10.1111/j.1467-971X.2007.00511.x     Document Type: Article
Times cited : (107)

References (16)
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  • 12
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    • Hanging on the telephone: A sociophonetic study of speech in a Glaswegian call centre
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    • Orr, Suzy (2003) Hanging on the telephone: A sociophonetic study of speech in a Glaswegian call centre. MA dissertation, University of Glasgow.
    • (2003)
    • Orr, S.1
  • 13
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    • Who's on the line? Indian call center agents pose as Americans for U. S.-outsourced firms
    • Poster, Winifred R. (2007) Who's on the line?Indian call center agents pose as Americans for U. S.-outsourced firms. Industrial Relations, 46(2), 271-304.
    • (2007) Industrial Relations , vol.46 , Issue.2 , pp. 271-304
    • Poster, W.R.1
  • 14
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    • Patterns of language use in a bilingual setting in India
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    • Sahgal, A.1
  • 15
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    • Dialect stabilization and speaker awareness in non-native varieties of English
    • Sharma, Devyani (2005) Dialect stabilization and speaker awareness in non-native varieties of English. Journal of Sociolinguistics, 9(2), 194-224.
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    • Sharma, D.1
  • 16
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    • 'India calling to the far away towns': The call centre labour process and globalization
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    • Taylor, P.1    Bain, P.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.