Antecedents of application service continuance: A synthesis of satisfaction and trust

Expert Systems with Applications

Volumn 38, Issue 8, 2011, Pages 9530-9542

  Kim, Jeoungkun ^a   Hong, Soongeun ^b   Min, Jinyoung ^b   Lee, Heeseok ^b  

^a Yeungnam University   (South Korea)

^b Korea Advanced Institute of Science and Technology (KAIST)   (South Korea)

Author keywords

Application service; ASP; IS continuance; Small business; Trust

Indexed keywords

APPLICATION SERVICES; ASP; IS CONTINUANCE; SMALL BUSINESS; TRUST;

DATA REDUCTION;

QUALITY OF SERVICE;

EID: 79953727838     PISSN: 09574174     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.eswa.2011.01.142     Document Type: Article

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