Where next for ISO 9000 companies?

TQM Magazine

Volumn 15, Issue 2, 2003, Pages 88-92

  Coleman, Shirley ^a   Douglas, Alex ^b  

^a NEWCASTLE UNIVERSITY   (United Kingdom)

^b LIVERPOOL JOHN MOORES UNIVERSITY   (United Kingdom)

Author keywords

ISO 9000; Model; Total quality management

Indexed keywords

COMPUTER SOFTWARE; COST BENEFIT ANALYSIS; CUSTOMER SATISFACTION; INDUSTRIAL MANAGEMENT; PERSONNEL TRAINING; SOCIETIES AND INSTITUTIONS; STANDARDS; STATISTICAL PROCESS CONTROL;

TOTAL QUALITY MANAGEMENT (TQM);

QUALITY CONTROL;

EID: 0037235259     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780310461099     Document Type: Review

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