Best practices of selected Greek organizations on their road to business excellence: The contribution of the new ISO 9000:2000 series of standards

TQM Magazine

Volumn 17, Issue 3, 2005, Pages 259-266

  Vouzas, Fotis K ^a   Gotzamani, Katerina D ^a  

^a UNIVERSITY OF MACEDONIA   (Greece)

Author keywords

Business excellence; European Quality Award; Greece; ISO 9000 series; Total quality management

Indexed keywords

BENCHMARKING; COMPETITION; CUSTOMER SATISFACTION; KNOWLEDGE ACQUISITION; MARKETING; PERSONNEL TRAINING; QUALITY ASSURANCE; SALES; TOTAL QUALITY MANAGEMENT;

BUSINESS EXCELLENCE; EUROPEAN QUALITY AWARD; GREECE; ISO 9000 SERIES;

STANDARDS;

EID: 18244376873     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780510594225     Document Type: Article

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