TQM critical factors and KM value chain activities

Total Quality Management and Business Excellence

Volumn 17, Issue 3, 2006, Pages 373-393

  Ju, Teresa L ^a   Lin, Binshan ^b,d   Lin, Chinho ^c   Kuo, Hao Jung ^c  

^a SHU TE UNIVERSITY   (Taiwan)

^b LOUISIANA STATE UNIVERSITY   (United States)

^c NATIONAL CHENG KUNG UNIVERSITY   (Taiwan)

^d Louisiana S   (United States)

Author keywords

Critical factors; KM; Qualitative research; Quantitative research; TQM; Value chain activities

Indexed keywords

EID: 33645461453     PISSN: 14783363     EISSN: 14783371     Source Type: Journal    
DOI: 10.1080/14783360500451614     Document Type: Review

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