메뉴 건너뛰기




Volumn 101, Issue 3, 2010, Pages 453-479

Teacher organizational citizenship behaviours and job efficacy: Implications for student quality of school life

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; ATTITUDE; HUMAN; PSYCHOLOGICAL ASPECT; QUALITY OF LIFE; QUESTIONNAIRE; SCHOOL; SOCIAL BEHAVIOR; STUDENT; TEACHING; UNIVERSITY; WORKPLACE; PSYCHOLOGY;

EID: 77955085113     PISSN: 20448295     EISSN: None     Source Type: Journal    
DOI: 10.1348/000712609X470572     Document Type: Article
Times cited : (48)

References (135)
  • 1
    • 0027563724 scopus 로고
    • Patient satisfaction: What we know about and what we still need to explore
    • Aharony, L., & Strasser, S. (1993). Patient satisfaction: What we know about and what we still need to explore. Medical Care Review, 50, 49-79.
    • (1993) Medical Care Review , vol.50 , pp. 49-79
    • Aharony, L.1    Strasser, S.2
  • 3
    • 84928836478 scopus 로고
    • High school factors that influence students to remain in school
    • Ainley, J., Foreman, J., & Sheret, M. (1991). High school factors that influence students to remain in school. Journal of Educational Research, 85, 69-80.
    • (1991) Journal of Educational Research , vol.85 , pp. 69-80
    • Ainley, J.1    Foreman, J.2    Sheret, M.3
  • 5
    • 0041683372 scopus 로고    scopus 로고
    • Ratings of organisational citizenship behaviour: Does the source make a difference?
    • Allen, T. D., Barnard, S. M., Rush, M. C., & Russell, J. E. A. (2000). Ratings of organisational citizenship behaviour: Does the source make a difference? Human Resource Management Review, 10, 97-114.
    • (2000) Human Resource Management Review , vol.10 , pp. 97-114
    • Allen, T.D.1    Barnard, S.M.2    Rush, M.C.3    Russell, J.E.A.4
  • 6
    • 1442335174 scopus 로고    scopus 로고
    • Structured interviewing for OCB: Construct validity, faking, and the effects of question type
    • Allen, T. D., Facteau, J. D., & Facteau, C. L. (2004). Structured interviewing for OCB: Construct validity, faking, and the effects of question type. Human Performance, 17, 1-24.
    • (2004) Human Performance , vol.17 , pp. 1-24
    • Allen, T.D.1    Facteau, J.D.2    Facteau, C.L.3
  • 7
    • 0002603797 scopus 로고
    • The relationship between efficacy and the instructional practices of special education teachers
    • Allinder, R. M. (1994). The relationship between efficacy and the instructional practices of special education teachers. Teacher Education and Special Education, 17, 86-95.
    • (1994) Teacher Education and Special Education , vol.17 , pp. 86-95
    • Allinder, R.M.1
  • 8
    • 0001124416 scopus 로고
    • Relationships among teachers' and students' thinking skills, sense of efficacy, and student achievement
    • Anderson, R., Greene, M., & Loewen, P. (1988). Relationships among teachers' and students' thinking skills, sense of efficacy, and student achievement. Alberta Journal of Educational Research, 34, 148-165.
    • (1988) Alberta Journal of Educational Research , vol.34 , pp. 148-165
    • Anderson, R.1    Greene, M.2    Loewen, P.3
  • 10
    • 25144514590 scopus 로고    scopus 로고
    • Directly controlling teacher behaviours as predictors of poor motivation and engagement in girls and boys: The role of anger and anxiety
    • Assor, A., Kaplan, H., Kanat-Maymon, Y., & Roth, G. (2005). Directly controlling teacher behaviours as predictors of poor motivation and engagement in girls and boys: The role of anger and anxiety. Learning and Instruction, 15, 397-413.
    • (2005) Learning and Instruction , vol.15 , pp. 397-413
    • Assor, A.1    Kaplan, H.2    Kanat-Maymon, Y.3    Roth, G.4
  • 11
    • 0037248339 scopus 로고    scopus 로고
    • Promoting role breadth self-efficacy though involvement, work redesign, and training
    • Axtell, C. M., & Parker, S. K. (2003). Promoting role breadth self-efficacy though involvement, work redesign, and training. Human Relations, 56, 112-131.
    • (2003) Human Relations , vol.56 , pp. 112-131
    • Axtell, C.M.1    Parker, S.K.2
  • 12
    • 0032375123 scopus 로고    scopus 로고
    • The social context of school satisfaction among urban, low-income, African American students
    • Baker, J. A. (1998). The social context of school satisfaction among urban, low-income, African American students. School Psychology Quarterly, 13, 25-44.
    • (1998) School Psychology Quarterly , vol.13 , pp. 25-44
    • Baker, J.A.1
  • 13
    • 0017472917 scopus 로고
    • Self efficacy: Toward a unifying theory of behavioural change
    • Bandura, A. (1977). Self efficacy: Toward a unifying theory of behavioural change. Psychological Review, 84, 191-215.
    • (1977) Psychological Review , vol.84 , pp. 191-215
    • Bandura, A.1
  • 16
    • 0023020183 scopus 로고
    • The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations
    • Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-1182.
    • (1986) Journal of Personality and Social Psychology , vol.51 , pp. 1173-1182
    • Baron, R.M.1    Kenny, D.A.2
  • 17
    • 0003144261 scopus 로고
    • Teacher expressiveness: More important for male teachers than female teachers?
    • Basow, S. A., & Distenfeld, M. S. (1985). Teacher expressiveness: More important for male teachers than female teachers? Journal of Educational Psychology, 77, 45-52.
    • (1985) Journal of Educational Psychology , vol.77 , pp. 45-52
    • Basow, S.A.1    Distenfeld, M.S.2
  • 18
    • 0010125944 scopus 로고
    • The effects of two teaching styles on students' achievement of physical education outcomes
    • Beckett, K. D. (1991). The effects of two teaching styles on students' achievement of physical education outcomes. Journal of Teaching in Physical Education, 10, 153-169.
    • (1991) Journal of Teaching in Physical Education , vol.10 , pp. 153-169
    • Beckett, K.D.1
  • 19
    • 17344394736 scopus 로고    scopus 로고
    • Contact employees: Relationships among workplace fairness, job satisfaction and prosocial service behaviours
    • Bettencourt, L. A., & Brown, S. W. (1997). Contact employees: Relationships among workplace fairness, job satisfaction and prosocial service behaviours. Journal of Retailing, 73, 39-61.
    • (1997) Journal of Retailing , vol.73 , pp. 39-61
    • Bettencourt, L.A.1    Brown, S.W.2
  • 20
    • 1842759881 scopus 로고    scopus 로고
    • Influence of teacher empowerment on teachers' organisational commitment, professional commitment and organisational citizenship behaviour in schools
    • Bogler, R., & Somech, A. (2004). Influence of teacher empowerment on teachers' organisational commitment, professional commitment and organisational citizenship behaviour in schools. Teaching and Teacher Education, 20, 277-289.
    • (2004) Teaching and Teacher Education , vol.20 , pp. 277-289
    • Bogler, R.1    Somech, A.2
  • 21
    • 24944447965 scopus 로고    scopus 로고
    • The personal costs of citizenship behaviour: The relationship between individual initiative and role overload, job stress, and work-family conflict
    • Bolino, M. C., & Turnley, W. H. (2005). The personal costs of citizenship behaviour: The relationship between individual initiative and role overload, job stress, and work-family conflict. Journal of Applied Psychology, 90, 740-748.
    • (2005) Journal of Applied Psychology , vol.90 , pp. 740-748
    • Bolino, M.C.1    Turnley, W.H.2
  • 22
    • 0001318303 scopus 로고
    • Overall fit in covariance structure models
    • Bollen, K. A. (1990). Overall fit in covariance structure models. Psychological Bulletin, 107, 256-259.
    • (1990) Psychological Bulletin , vol.107 , pp. 256-259
    • Bollen, K.A.1
  • 24
    • 0002010105 scopus 로고
    • Analysing models with unobserved variables: Analysis of covariance structures
    • In G. W. Bohrnstedt & E. F. Borgatta (Eds.), Beverley Hills, CA: Sage
    • Carmines, E. G., & McIver, J. P. (1981). Analysing models with unobserved variables: Analysis of covariance structures. In G. W. Bohrnstedt & E. F. Borgatta (Eds.), Social measurement: Current issues (pp. 65-115). Beverley Hills, CA: Sage.
    • (1981) Social Measurement: Current Issues , pp. 65-115
    • Carmines, E.G.1    McIver, J.P.2
  • 26
    • 0039862030 scopus 로고    scopus 로고
    • Relation between teachers' professionalism and job attitudes, educational outcomes, and organisational factors
    • Cheng, Y. C. (1996). Relation between teachers' professionalism and job attitudes, educational outcomes, and organisational factors. Journal of Educational Research, 89, 163-171.
    • (1996) Journal of Educational Research , vol.89 , pp. 163-171
    • Cheng, Y.C.1
  • 27
    • 0003255815 scopus 로고    scopus 로고
    • A multi-level analysis of teachers' self-beliefs and behaviour and students' educational outcomes
    • Paper presented at the, Chicago
    • Cheung, W. M., & Cheung, Y. C. (1997). A multi-level analysis of teachers' self-beliefs and behaviour and students' educational outcomes. Paper presented at the Annual Meeting of the American Educational Research Association, Chicago.
    • (1997) Annual Meeting of the American Educational Research Association
    • Cheung, W.M.1    Cheung, Y.C.2
  • 28
    • 0141790052 scopus 로고    scopus 로고
    • When teachers go the extra mile: Foci of organisational identification as determinants of different forms of organisational citizenship behaviour among schoolteachers
    • doi:10.1348/000709903322275867
    • Christ, O., van Dick, R.,Wagner, U., & Stellmacher, J. (2003). When teachers go the extra mile: Foci of organisational identification as determinants of different forms of organisational citizenship behaviour among schoolteachers. British Journal of Educational Psychology, 73, 329-341. doi:10.1348/000709903322275867.
    • (2003) British Journal of Educational Psychology , vol.73 , pp. 329-341
    • Christ, O.1    van Dick R.Wagner, U.2    Stellmacher, J.3
  • 29
    • 0036267775 scopus 로고    scopus 로고
    • Stress and student job design: Satisfaction, wellbeing, and performance in university students
    • Cotton, S. J., Dollard, M. F., & de Jonge, J. (2002). Stress and student job design: Satisfaction, wellbeing, and performance in university students. International Journal of Stress Management, 93, 147-162.
    • (2002) International Journal of Stress Management , vol.93 , pp. 147-162
    • Cotton, S.J.1    Dollard, M.F.2    de Jonge, J.3
  • 30
    • 0001171351 scopus 로고    scopus 로고
    • Proactive behaviour in organisations
    • Crant, J. M. (2000). Proactive behaviour in organisations. Journal of Management, 26, 435-462.
    • (2000) Journal of Management , vol.26 , pp. 435-462
    • Crant, J.M.1
  • 31
    • 33845945922 scopus 로고
    • Coefficient alpha and the internal structure of tests
    • Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16, 297-334.
    • (1951) Psychometrika , vol.16 , pp. 297-334
    • Cronbach, L.J.1
  • 32
    • 58149413180 scopus 로고
    • Effects of externally mediated rewards on intrinsic motivation
    • Deci, E. L. (1971). Effects of externally mediated rewards on intrinsic motivation. Journal of Personality and Social Psychology, 18, 105-115.
    • (1971) Journal of Personality and Social Psychology , vol.18 , pp. 105-115
    • Deci, E.L.1
  • 34
    • 0034549672 scopus 로고    scopus 로고
    • The what and why of goal pursuits: Human needs and the selfdetermination of behaviour
    • Deci, E. L., & Ryan, R. M. (2000). The what and why of goal pursuits: Human needs and the selfdetermination of behaviour. Psychological Inquiry, 11, 227-268.
    • (2000) Psychological Inquiry , vol.11 , pp. 227-268
    • Deci, E.L.1    Ryan, R.M.2
  • 35
    • 1842779052 scopus 로고    scopus 로고
    • Organisational citizenship behaviour in schools and its relationship to school climate
    • DiPaola, M., & Tschannen-Moran, M. (2001). Organisational citizenship behaviour in schools and its relationship to school climate. Journal of School Leadership, 11, 424-447.
    • (2001) Journal of School Leadership , vol.11 , pp. 424-447
    • DiPaola, M.1    Tschannen-Moran, M.2
  • 38
    • 84937321528 scopus 로고    scopus 로고
    • Professional autonomy versus managerial control: The experience of teachers in English primary schools
    • Forrester, G. (2000). Professional autonomy versus managerial control: The experience of teachers in English primary schools. International Studies in Sociology of Education, 10, 133-151.
    • (2000) International Studies in Sociology of Education , vol.10 , pp. 133-151
    • Forrester, G.1
  • 39
  • 40
    • 0036635005 scopus 로고    scopus 로고
    • Staff burnout and patient satisfaction: Evidence of relationships with at the care unit level
    • Garman, A. N., Corrigan, P.W., & Morris, S. (2002). Staff burnout and patient satisfaction: Evidence of relationships with at the care unit level. Journal of Occupational Behaviour, 7, 235-241.
    • (2002) Journal of Occupational Behaviour , vol.7 , pp. 235-241
    • Garman, A.N.1    Corrigan, P.W.2    Morris, S.3
  • 41
    • 0026920683 scopus 로고
    • Feeling good-doing good: A conceptual analysis of the mood at work-organisational spontaneity relationship
    • George, J. M., & Brief, A. P. (1992). Feeling good-doing good: A conceptual analysis of the mood at work-organisational spontaneity relationship. Psychological Bulletin, 112, 310-329.
    • (1992) Psychological Bulletin , vol.112 , pp. 310-329
    • George, J.M.1    Brief, A.P.2
  • 42
    • 0031515435 scopus 로고    scopus 로고
    • Organisational spontaneity in context
    • George, J. M., & Jones, G. R. (1997). Organisational spontaneity in context. Human Performance, 10, 153-170.
    • (1997) Human Performance , vol.10 , pp. 153-170
    • George, J.M.1    Jones, G.R.2
  • 44
    • 77955070439 scopus 로고
    • Information technology in the classroom: An evaluation of professional development for teachers
    • Gilmore, A. M. (1994). Information technology in the classroom: An evaluation of professional development for teachers. New Zealand Journal of Educational Studies, 29, 21-36.
    • (1994) New Zealand Journal of Educational Studies , vol.29 , pp. 21-36
    • Gilmore, A.M.1
  • 45
    • 0034552464 scopus 로고    scopus 로고
    • Collective teacher efficacy: Its meaning, measure, and impact on student achievement
    • Goddard, R. D., Hoy,W. K., &Woolfolk-Hoy, A.W. (2000). Collective teacher efficacy: Its meaning, measure, and impact on student achievement. American Educational Research Journal, 37, 479-507.
    • (2000) American Educational Research Journal , vol.37 , pp. 479-507
    • Goddard, R.D.1    Hoy, W.K.2    Woolfolk-Hoy, A.W.3
  • 46
    • 0042663376 scopus 로고
    • The relationship of school belonging and friends' values to academic motivation among urban adolescent students
    • Goodenow, C., & Grady, K. E. (1992). The relationship of school belonging and friends' values to academic motivation among urban adolescent students. Journal of Experimental Education, 62, 60-70.
    • (1992) Journal of Experimental Education , vol.62 , pp. 60-70
    • Goodenow, C.1    Grady, K.E.2
  • 47
    • 0000253261 scopus 로고
    • It ain't what you do, it's the way that you do it: Teaching style affects children's motivation in track and field lessons
    • Goudas, M., Biddle, S., Fox, K., & Underwood, M. (1995). It ain't what you do, it's the way that you do it: Teaching style affects children's motivation in track and field lessons. Sport Psychologist, 93, 254-264.
    • (1995) Sport Psychologist , vol.93 , pp. 254-264
    • Goudas, M.1    Biddle, S.2    Fox, K.3    Underwood, M.4
  • 48
    • 2442596777 scopus 로고
    • Stress and morale: Independent determinants of organisational health
    • Hart, P. M., & Conn, M. (1992). Stress and morale: Independent determinants of organisational health. Independent Education, 22, 33-35.
    • (1992) Independent Education , vol.22 , pp. 33-35
    • Hart, P.M.1    Conn, M.2
  • 49
    • 0030501311 scopus 로고    scopus 로고
    • The management of customer-contact service employees: An empirical investigation
    • Hartline, M. D., & Ferrell, O. C. (1996). The management of customer-contact service employees: An empirical investigation. Journal of Marketing, 60, 52-70.
    • (1996) Journal of Marketing , vol.60 , pp. 52-70
    • Hartline, M.D.1    Ferrell, O.C.2
  • 50
    • 0037332186 scopus 로고    scopus 로고
    • The relationship between student behaviour patterns and teacher burnout
    • Hastings, R. P., & Bham, M. S. (2003). The relationship between student behaviour patterns and teacher burnout. School Psychology International, 24, 115-127.
    • (2003) School Psychology International , vol.24 , pp. 115-127
    • Hastings, R.P.1    Bham, M.S.2
  • 51
    • 0035639065 scopus 로고    scopus 로고
    • The effects of participation in teacher research on teacher efficacy
    • Henson, R. K. (2001). The effects of participation in teacher research on teacher efficacy. Teaching and Teacher Education, 17, 819-836.
    • (2001) Teaching and Teacher Education , vol.17 , pp. 819-836
    • Henson, R.K.1
  • 52
    • 0003054486 scopus 로고    scopus 로고
    • A brief tutorial on the development of measures for use in survey questionnaires
    • Hinkin, T. R. (1998). A brief tutorial on the development of measures for use in survey questionnaires. Organisational Research Methods, 1, 104-121.
    • (1998) Organisational Research Methods , vol.1 , pp. 104-121
    • Hinkin, T.R.1
  • 53
    • 0035604442 scopus 로고    scopus 로고
    • Can good citizens lead the way in providing quality service?: A field quasi experiment
    • Hui, C., Lam, S. S. K., & Schaubroeck, J. (2001). Can good citizens lead the way in providing quality service?: A field quasi experiment. Academy of Management Journal, 44, 988-995.
    • (2001) Academy of Management Journal , vol.44 , pp. 988-995
    • Hui, C.1    Lam, S.S.K.2    Schaubroeck, J.3
  • 54
    • 0344023880 scopus 로고    scopus 로고
    • The role of demographics, personality variables and school stress on predicting school satisfaction/ negative affect: Review of the literature and research findings
    • Karatzias, A., Power, K. G., Flemming, J., Lennan, F., & Swanson, V. (2002). The role of demographics, personality variables and school stress on predicting school satisfaction/ negative affect: Review of the literature and research findings. Educational Psychology, 22, 33-50.
    • (2002) Educational Psychology , vol.22 , pp. 33-50
    • Karatzias, A.1    Power, K.G.2    Flemming, J.3    Lennan, F.4    Swanson, V.5
  • 55
    • 0001639661 scopus 로고    scopus 로고
    • Data analysis in social psychology
    • In D. Gilbert, S. T. Fiske, & G. Lindzey (Eds.), New York: McGraw-Hill
    • Kenny, D. A., Kashy, D. A., & Bolger, N. (1998). Data analysis in social psychology. In D. Gilbert, S. T. Fiske, & G. Lindzey (Eds.), Handbook of social psychology (pp. 233-265). New York: McGraw-Hill.
    • (1998) Handbook of Social Psychology , pp. 233-265
    • Kenny, D.A.1    Kashy, D.A.2    Bolger, N.3
  • 56
    • 0033632409 scopus 로고    scopus 로고
    • Using collaborative teacher research to determine the impact of professional development school activities on elementary students' math and writing outcomes
    • Knight, S. L., Wiseman, D. L., & Cooner, D. (2000). Using collaborative teacher research to determine the impact of professional development school activities on elementary students' math and writing outcomes. Journal of Teacher Education, 51, 26-38.
    • (2000) Journal of Teacher Education , vol.51 , pp. 26-38
    • Knight, S.L.1    Wiseman, D.L.2    Cooner, D.3
  • 57
    • 0035583523 scopus 로고    scopus 로고
    • The effects of employee satisfaction, organisational citizenship behaviour, and turnover on organisational effectiveness: A unit-level, longitudinal study
    • Koys, D. (2001). The effects of employee satisfaction, organisational citizenship behaviour, and turnover on organisational effectiveness: A unit-level, longitudinal study. Personnel Psychology, 54, 101-114.
    • (2001) Personnel Psychology , vol.54 , pp. 101-114
    • Koys, D.1
  • 58
    • 0001406388 scopus 로고
    • Altruism: An examination of the concept and a review of the literature
    • Krebs, D. (1970). Altruism: An examination of the concept and a review of the literature. Psychological Bulletin, 73, 258-302.
    • (1970) Psychological Bulletin , vol.73 , pp. 258-302
    • Krebs, D.1
  • 59
    • 0027496926 scopus 로고
    • Beyond the call of duty: Older volunteers committed to children and families
    • Kuehne, V. S., & Sears, H. A. (1993). Beyond the call of duty: Older volunteers committed to children and families. Journal of Applied Gerontology, 12, 425-438.
    • (1993) Journal of Applied Gerontology , vol.12 , pp. 425-438
    • Kuehne, V.S.1    Sears, H.A.2
  • 60
    • 84990467785 scopus 로고
    • Sixth-formers' perceptions of the effective teacher of mathematics at 'O' level
    • Kyriacou, C. (1986). Sixth-formers' perceptions of the effective teacher of mathematics at 'O' level. British Educational Research Journal, 12, 137-144.
    • (1986) British Educational Research Journal , vol.12 , pp. 137-144
    • Kyriacou, C.1
  • 61
    • 0032212370 scopus 로고    scopus 로고
    • The correspondence of patient satisfaction and nurse burnout
    • Leiter, M. P., Harvie, P., & Frizzell, C. (1998). The correspondence of patient satisfaction and nurse burnout. Social Science and Medicine, 47, 1611-1617.
    • (1998) Social Science and Medicine , vol.47 , pp. 1611-1617
    • Leiter, M.P.1    Harvie, P.2    Frizzell, C.3
  • 62
    • 0141685663 scopus 로고    scopus 로고
    • Student stress and absenteeism in primary schools
    • Paper presented at the, Melbourne, Australia, November. Published on the Internet at
    • Leonard, C. A. R., Bourke S., & Schofield, N. J. (2000). Student stress and absenteeism in primary schools. Paper presented at the Annual Conference of the Australian Association for Research in Education, Melbourne, Australia, November. Published on the Internet at http://www.aare.edu.au/99pap/leo99542.htm.
    • (2000) Annual Conference of the Australian Association for Research in Education
    • Leonard, C.A.R.1    Bourke, S.2    Schofield, N.J.3
  • 63
    • 84857905913 scopus 로고    scopus 로고
    • Student quality of school life: A multi-level analysis
    • Paper presented at the, Brisbane, Australia, December Published on the Internet at
    • Leonard, C. A. R., Bourke, S., & Schofield, N. J. (2003). Student quality of school life: A multi-level analysis. Paper presented at the Annual Conference of the Australian Association for Research in Education, Brisbane, Australia, December. Published on the Internet at http://www.aare. edu.au/02pap/leo02063.htm.
    • (2003) Annual Conference of the Australian Association for Research in Education
    • Leonard, C.A.R.1    Bourke, S.2    Schofield, N.J.3
  • 64
    • 17144440021 scopus 로고    scopus 로고
    • Affecting the affective: Affective outcomes in the context of school effectiveness, school improvement, and quality schools
    • Leonard, C. A. R., Bourke, S., & Schofield, N. (2004). Affecting the affective: Affective outcomes in the context of school effectiveness, school improvement, and quality schools. Issues in Educational Research, 14, 1-28.
    • (2004) Issues in Educational Research , vol.14 , pp. 1-28
    • Leonard, C.A.R.1    Bourke, S.2    Schofield, N.3
  • 65
    • 27644491449 scopus 로고    scopus 로고
    • Self-managed learning groups in higher education: Students' perceptions of process and outcomes
    • doi:10.1348/000709905X25355
    • Lizzio, A., & Wilson, K. (2005). Self-managed learning groups in higher education: Students' perceptions of process and outcomes. British Journal of Educational Psychology, 75, 373-390. doi:10.1348/000709905X25355.
    • (2005) British Journal of Educational Psychology , vol.75 , pp. 373-390
    • Lizzio, A.1    Wilson, K.2
  • 66
    • 0033476190 scopus 로고    scopus 로고
    • Does gender affect the link between organisational citizenship behaviour and performance evaluation?
    • Lovell, S. E., Kahn, A. S., Anton, J., Davidson, A., Dowling, E., Post, D., et al. (1999). Does gender affect the link between organisational citizenship behaviour and performance evaluation? Sex Roles, 41, 469-478.
    • (1999) Sex Roles , vol.41 , pp. 469-478
    • Lovell, S.E.1    Kahn, A.S.2    Anton, J.3    Davidson, A.4    Dowling, E.5    Post, D.6
  • 67
    • 0040928139 scopus 로고
    • The use of instruction and supervision in interaction analysis on burned out teachers: Its effects on teaching behaviours, level of burnout, and academic learning time
    • Mancinci, V., Wuest, D., Vantine, K., & Clark, E. (1984). The use of instruction and supervision in interaction analysis on burned out teachers: Its effects on teaching behaviours, level of burnout, and academic learning time. Journal of Teaching in Physical Education, 3, 29-46.
    • (1984) Journal of Teaching in Physical Education , vol.3 , pp. 29-46
    • Mancinci, V.1    Wuest, D.2    Vantine, K.3    Clark, E.4
  • 68
    • 33847269454 scopus 로고    scopus 로고
    • Clarifying conditions and decision points for meditational type inferences in organisational behaviour
    • Mathieu, J. E., & Taylor, S. R. (2006). Clarifying conditions and decision points for meditational type inferences in organisational behaviour. Journal of Organisational Behaviour, 27, 1031-1056.
    • (2006) Journal of Organisational Behaviour , vol.27 , pp. 1031-1056
    • Mathieu, J.E.1    Taylor, S.R.2
  • 71
    • 33845525481 scopus 로고
    • Research on pupils as teacher evaluators
    • McKelvey, J., & Kyriacou, C. (1985). Research on pupils as teacher evaluators. Educational Studies, 11, 25-31.
    • (1985) Educational Studies , vol.11 , pp. 25-31
    • McKelvey, J.1    Kyriacou, C.2
  • 72
    • 58149371316 scopus 로고
    • Change in teacher efficacy and student self- and task-related beliefs in mathematics during the transition to junior high school
    • Midgley, C., Feldlaufer, H., & Eccles, J. S. (1989). Change in teacher efficacy and student self- and task-related beliefs in mathematics during the transition to junior high school. Journal of Educational Psychology, 81, 247-258.
    • (1989) Journal of Educational Psychology , vol.81 , pp. 247-258
    • Midgley, C.1    Feldlaufer, H.2    Eccles, J.S.3
  • 74
    • 84970099491 scopus 로고
    • Structural and expectancy linkages within schools and organisational effectiveness
    • Miskel, C., McDonald, D., & Bloom, S. (1983). Structural and expectancy linkages within schools and organisational effectiveness. Educational Administration Quarterly, 19, 49-82.
    • (1983) Educational Administration Quarterly , vol.19 , pp. 49-82
    • Miskel, C.1    McDonald, D.2    Bloom, S.3
  • 77
    • 0010100431 scopus 로고
    • Role definitions and organisational citizenship behaviour: The importance of the employee's perspective
    • Morrison, E.W. (1994). Role definitions and organisational citizenship behaviour: The importance of the employee's perspective. Academy of Management Journal, 37, 1543-1567.
    • (1994) Academy of Management Journal , vol.37 , pp. 1543-1567
    • Morrison, E.W.1
  • 78
    • 0042728112 scopus 로고    scopus 로고
    • Organisational citizenship behaviours: Achievement orientation and personality
    • Neuman, G., & Kickul, J. R. (1998). Organisational citizenship behaviours: Achievement orientation and personality. Journal of Business and Psychology, 13, 263-279.
    • (1998) Journal of Business and Psychology , vol.13 , pp. 263-279
    • Neuman, G.1    Kickul, J.R.2
  • 79
    • 77955070577 scopus 로고    scopus 로고
    • A motive-based view of organisational citizenship behaviours: Applying an old lens to a new class of organisational behaviours
    • Presented at the, Chicago
    • Niehoff, B. P. (2000). A motive-based view of organisational citizenship behaviours: Applying an old lens to a new class of organisational behaviours. Presented at the Mid-West Academy of Management Conference, Chicago.
    • (2000) Mid-West Academy of Management Conference
    • Niehoff, B.P.1
  • 80
    • 48949086941 scopus 로고    scopus 로고
    • A theoretical model of the influence of organisational citizenship behaviours on organisational effectiveness
    • In D. L. Turnipseed (Ed.), New York: Nova Science Publishers
    • Niehoff, B. P. (2005). A theoretical model of the influence of organisational citizenship behaviours on organisational effectiveness. In D. L. Turnipseed (Ed.), Handbook of organisational citizenship behaviour: A review of 'good soldier' activity in organisations (pp. 385-397). New York: Nova Science Publishers.
    • (2005) Handbook of Organisational Citizenship Behaviour: A Review of 'Good Soldier' Activity in Organisations , pp. 385-397
    • Niehoff, B.P.1
  • 81
    • 0034257510 scopus 로고    scopus 로고
    • Volunteerism and the life course: Investigating age-related agendas
    • Omoto, A. M., Snyder, M., & Martino, S. C. (2000). Volunteerism and the life course: Investigating age-related agendas. Basic and Applied Social Psychology, 22, 181-197.
    • (2000) Basic and Applied Social Psychology , vol.22 , pp. 181-197
    • Omoto, A.M.1    Snyder, M.2    Martino, S.C.3
  • 83
    • 0031535325 scopus 로고    scopus 로고
    • Organisational citizenship behaviour: It's construct clean-up time
    • Organ, D. W. (1997). Organisational citizenship behaviour: It's construct clean-up time. Human Performance, 10, 85-97.
    • (1997) Human Performance , vol.10 , pp. 85-97
    • Organ, D.W.1
  • 84
    • 84986042788 scopus 로고
    • A meta-analytic review of attitudinal and dispositional predictors of organisational citizenship behaviours
    • Organ, D. W., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organisational citizenship behaviours. Personnel Psychology, 48, 775-802.
    • (1995) Personnel Psychology , vol.48 , pp. 775-802
    • Organ, D.W.1    Ryan, K.2
  • 85
    • 0032239994 scopus 로고    scopus 로고
    • Enhancing role breadth self-efficacy: The roles of job enrichment and other organisational interventions
    • Parker, S. K. (1998). Enhancing role breadth self-efficacy: The roles of job enrichment and other organisational interventions. Journal of Applied Psychology, 83, 835-852.
    • (1998) Journal of Applied Psychology , vol.83 , pp. 835-852
    • Parker, S.K.1
  • 86
    • 0031535326 scopus 로고    scopus 로고
    • Beyond job attitudes: A personality and social psychology perspective on the causes of organisational citizenship behaviour
    • Penner, L. A., Midili, A. R., & Kegelmeyer, J. (1997). Beyond job attitudes: A personality and social psychology perspective on the causes of organisational citizenship behaviour. Human Performance, 10, 111-131.
    • (1997) Human Performance , vol.10 , pp. 111-131
    • Penner, L.A.1    Midili, A.R.2    Kegelmeyer, J.3
  • 87
    • 0007464456 scopus 로고
    • Effects of rapport, intellectual excitement, and learning on students' perceived ratings of college instructors
    • Perkins, D., Schenk, T. A., Stephan, L., Vrungos, S., & Wynants, S. (1995). Effects of rapport, intellectual excitement, and learning on students' perceived ratings of college instructors. Psychological Reports, 76, 627-635.
    • (1995) Psychological Reports , vol.76 , pp. 627-635
    • Perkins, D.1    Schenk, T.A.2    Stephan, L.3    Vrungos, S.4    Wynants, S.5
  • 88
    • 60349104055 scopus 로고    scopus 로고
    • Individual- and organisational-level consequences of organisational citizenship behaviours: A meta-analysis
    • Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual- and organisational-level consequences of organisational citizenship behaviours: A meta-analysis. Journal of Applied Psychology, 94, 122-141.
    • (2009) Journal of Applied Psychology , vol.94 , pp. 122-141
    • Podsakoff, N.P.1    Whiting, S.W.2    Podsakoff, P.M.3    Blume, B.D.4
  • 89
    • 0031514852 scopus 로고    scopus 로고
    • The impact of organisational citizenship behaviour on organisational performance: A review and suggestions for future research
    • Podsakoff, P. M., & MacKenzie, S. B. (1997). The impact of organisational citizenship behaviour on organisational performance: A review and suggestions for future research. Human Performance, 10, 133-151.
    • (1997) Human Performance , vol.10 , pp. 133-151
    • Podsakoff, P.M.1    MacKenzie, S.B.2
  • 90
    • 0000987727 scopus 로고    scopus 로고
    • Organisational citizenship behaviour: A critical review of the theoretical and empirical literature and suggestions for future research
    • Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organisational citizenship behaviour: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513-563.
    • (2000) Journal of Management , vol.26 , pp. 513-563
    • Podsakoff, P.M.1    MacKenzie, S.B.2    Paine, J.B.3    Bachrach, D.G.4
  • 91
    • 0007217208 scopus 로고
    • The effects of teacher efficacy and interactions among educators on curriculum implementation
    • Poole, M., & Okeafor, A. (1989). The effects of teacher efficacy and interactions among educators on curriculum implementation. Journal of Curriculum and Supervision, 4, 146-161.
    • (1989) Journal of Curriculum and Supervision , vol.4 , pp. 146-161
    • Poole, M.1    Okeafor, A.2
  • 92
    • 0033031809 scopus 로고    scopus 로고
    • The unintended consequences of volunteerism: Positive outcomes for those who serve
    • Primavera, J. (1999). The unintended consequences of volunteerism: Positive outcomes for those who serve. Journal of Prevention and Intervention in the Community, 18, 125-140.
    • (1999) Journal of Prevention and Intervention in the Community , vol.18 , pp. 125-140
    • Primavera, J.1
  • 93
    • 34748866389 scopus 로고    scopus 로고
    • Citizenship behaviours of university teachers: The graduates' point of view
    • Rego, A. (2003). Citizenship behaviours of university teachers: The graduates' point of view. Active Learning in Higher Education, 4, 8-23.
    • (2003) Active Learning in Higher Education , vol.4 , pp. 8-23
    • Rego, A.1
  • 94
    • 33645291481 scopus 로고    scopus 로고
    • Revisiting the within-person self-efficacy and performance relation
    • Richard, E. M., Diefendorff, J. M., & Martin, J. H. (2006). Revisiting the within-person self-efficacy and performance relation. Human Performance, 19, 67-87.
    • (2006) Human Performance , vol.19 , pp. 67-87
    • Richard, E.M.1    Diefendorff, J.M.2    Martin, J.H.3
  • 95
    • 0028523792 scopus 로고
    • The impact of perceived group success-failure on motivational beliefs and attitudes: A causal model
    • Riggs, M. L., & Knight, P. A. (1994). The impact of perceived group success-failure on motivational beliefs and attitudes: A causal model. Journal of Applied Psychology, 79, 755-766.
    • (1994) Journal of Applied Psychology , vol.79 , pp. 755-766
    • Riggs, M.L.1    Knight, P.A.2
  • 96
    • 33645845326 scopus 로고    scopus 로고
    • Primary-grade teachers' self-efficacy beliefs, attitudes toward teaching, and discipline and teaching practice priorities in relation to the responsive classroom approach
    • Rimm-Kaufman, S. E., & Sawyer, B. E. (2004). Primary-grade teachers' self-efficacy beliefs, attitudes toward teaching, and discipline and teaching practice priorities in relation to the responsive classroom approach. Elementary School Journal, 104, 321-341.
    • (2004) Elementary School Journal , vol.104 , pp. 321-341
    • Rimm-Kaufman, S.E.1    Sawyer, B.E.2
  • 97
    • 0002414878 scopus 로고
    • Teacher efficacy and the effect of coaching on student achievement
    • Ross, J. A. (1992). Teacher efficacy and the effect of coaching on student achievement. Canadian Journal of Education, 17, 51-65.
    • (1992) Canadian Journal of Education , vol.17 , pp. 51-65
    • Ross, J.A.1
  • 98
    • 38149146886 scopus 로고
    • The impact of an in-service to promote cooperative learning on the stability of teacher efficacy
    • Ross, J. A. (1994). The impact of an in-service to promote cooperative learning on the stability of teacher efficacy. Teaching and Teacher Education, 10, 381-394.
    • (1994) Teaching and Teacher Education , vol.10 , pp. 381-394
    • Ross, J.A.1
  • 99
    • 21844521440 scopus 로고
    • Strategies for enhancing teachers' beliefs in their effectiveness: Research on a school improvement hypothesis
    • Ross, J. A. (1995). Strategies for enhancing teachers' beliefs in their effectiveness: Research on a school improvement hypothesis. Teachers College Record, 97, 227-251.
    • (1995) Teachers College Record , vol.97 , pp. 227-251
    • Ross, J.A.1
  • 100
    • 0040331824 scopus 로고    scopus 로고
    • Effects of teacher efficacy on computer skills and computer cognitions of Canadian students in Grades K-3
    • Ross, J. A., Hogaboam-Gray, A., & Hannay, L. (2001). Effects of teacher efficacy on computer skills and computer cognitions of Canadian students in Grades K-3. Elementary School Journal, 102, 141-156.
    • (2001) Elementary School Journal , vol.102 , pp. 141-156
    • Ross, J.A.1    Hogaboam-Gray, A.2    Hannay, L.3
  • 101
    • 23044521825 scopus 로고    scopus 로고
    • Location, location, location: Contextualising organisational research
    • Rousseau, D. M., & Fried, Y. (2001). Location, location, location: Contextualising organisational research. Journal of Organisational Behaviour, 22, 1-13.
    • (2001) Journal of Organisational Behaviour , vol.22 , pp. 1-13
    • Rousseau, D.M.1    Fried, Y.2
  • 102
    • 21844498106 scopus 로고
    • Employee attitudes and customer satisfaction: Making theoretical and empirical connections
    • Schmit, M. J., & Allscheid, S. P. (1995). Employee attitudes and customer satisfaction: Making theoretical and empirical connections. Personnel Psychology, 48, 521-536.
    • (1995) Personnel Psychology , vol.48 , pp. 521-536
    • Schmit, M.J.1    Allscheid, S.P.2
  • 103
    • 0032041689 scopus 로고    scopus 로고
    • Linking service climate and customer perceptions of service quality: Test of a causal model
    • Schneider, B., White, S. S., & Paul, M. C. (1998). Linking service climate and customer perceptions of service quality: Test of a causal model. Journal of Applied Psychology, 83, 150-163.
    • (1998) Journal of Applied Psychology , vol.83 , pp. 150-163
    • Schneider, B.1    White, S.S.2    Paul, M.C.3
  • 104
    • 0002442739 scopus 로고
    • Construct validity in organisation behaviour
    • Schwab, D. (1980). Construct validity in organisation behaviour. Research in Organisational Behaviour, 2, 3-43.
    • (1980) Research in Organisational Behaviour , vol.2 , pp. 3-43
    • Schwab, D.1
  • 105
    • 84986656973 scopus 로고
    • Paths to the job satisfaction of banking employees
    • Sekaran, U. (1989). Paths to the job satisfaction of banking employees. Journal of Organisational Behaviour, 10, 347-359.
    • (1989) Journal of Organisational Behaviour , vol.10 , pp. 347-359
    • Sekaran, U.1
  • 106
    • 68649084422 scopus 로고    scopus 로고
    • The role of self-efficacy, goal, and affect in dynamic motivational self-regulation
    • Seo, M.G., & Ilies, R. (2009). The role of self-efficacy, goal, and affect in dynamic motivational self-regulation. Organisational Behaviour and Human Decision Processes, 109, 120-133.
    • (2009) Organisational Behaviour and Human Decision Processes , vol.109 , pp. 120-133
    • Seo, M.G.1    Ilies, R.2
  • 107
    • 84875514169 scopus 로고    scopus 로고
    • Mediation in experimental and nonexperimental studies: New procedures and recommendations
    • Shrout, P. E., & Bolger, N. (2002). Mediation in experimental and nonexperimental studies: New procedures and recommendations. Psychological Methods, 7, 422-445.
    • (2002) Psychological Methods , vol.7 , pp. 422-445
    • Shrout, P.E.1    Bolger, N.2
  • 108
    • 0031992772 scopus 로고    scopus 로고
    • Patient satisfaction with the general practitioner: A two-level analysis
    • Sixma, H. J., Spreeuwenberg, P. M., & van der Pasch, M. A. (1998). Patient satisfaction with the general practitioner: A two-level analysis. Medical Care, 36, 212-229.
    • (1998) Medical Care , vol.36 , pp. 212-229
    • Sixma, H.J.1    Spreeuwenberg, P.M.2    van der Pasch, M.A.3
  • 111
    • 0002037905 scopus 로고
    • Asymptotic intervals for indirect effects in structural equations models
    • In S. Leinhart (Ed.), San Francisco, CA: Jossey-Bass
    • Sobel, M. E. (1982). Asymptotic intervals for indirect effects in structural equations models. In S. Leinhart (Ed.), Sociological methodology (pp. 290-312). San Francisco, CA: Jossey-Bass.
    • (1982) Sociological Methodology , pp. 290-312
    • Sobel, M.E.1
  • 112
    • 0034386576 scopus 로고    scopus 로고
    • Understanding extra-role behaviour in schools: The relationships between job satisfaction, sense of efficacy, and teachers' extra-role behaviour
    • Somech, A., & Drach-Zahavy, A. (2000). Understanding extra-role behaviour in schools: The relationships between job satisfaction, sense of efficacy, and teachers' extra-role behaviour. Teaching and Teacher Education, 16, 649-659.
    • (2000) Teaching and Teacher Education , vol.16 , pp. 649-659
    • Somech, A.1    Drach-Zahavy, A.2
  • 113
    • 38249031723 scopus 로고
    • Teacher development and school improvement: The process of teacher change
    • Stein, M. K., &Wang, M. C. (1988). Teacher development and school improvement: The process of teacher change. Teaching and Teacher Education, 4, 171-187.
    • (1988) Teaching and Teacher Education , vol.4 , pp. 171-187
    • Stein, M.K.1    Wang, M.C.2
  • 114
    • 0032324674 scopus 로고    scopus 로고
    • Antecedents of organisational citizenship behaviour revisited: Public personnel in the United States and in the Middle East
    • Tang, T. L., & Ibrahim, A. H. S. (1998). Antecedents of organisational citizenship behaviour revisited: Public personnel in the United States and in the Middle East. Public Personnel Management, 27, 529-549.
    • (1998) Public Personnel Management , vol.27 , pp. 529-549
    • Tang, T.L.1    Ibrahim, A.H.S.2
  • 115
    • 85047686355 scopus 로고    scopus 로고
    • Effects of trainer expressiveness, organisation, and trainee goal orientation on training outcomes
    • Towler, A. J., & Dipboye, R. L. (2001). Effects of trainer expressiveness, organisation, and trainee goal orientation on training outcomes. Journal of Applied Psychology, 86, 664-673.
    • (2001) Journal of Applied Psychology , vol.86 , pp. 664-673
    • Towler, A.J.1    Dipboye, R.L.2
  • 116
    • 38549093249 scopus 로고    scopus 로고
    • School climate: The interplay between interpersonal relationships and student achievement
    • Tschannen-Moran, M., Parish, J., & DiPaola, M. (2006). School climate: The interplay between interpersonal relationships and student achievement. Journal of School Leadership, 16, 386-415.
    • (2006) Journal of School Leadership , vol.16 , pp. 386-415
    • Tschannen-Moran, M.1    Parish, J.2    Di Paola, M.3
  • 119
    • 0142046200 scopus 로고    scopus 로고
    • Are good soldiers good? Exploring the link between organisational citizenship behaviour and personal ethics
    • Turnipseed, D. L. (2002). Are good soldiers good? Exploring the link between organisational citizenship behaviour and personal ethics. Journal of Business Research, 55, 1-15.
    • (2002) Journal of Business Research , vol.55 , pp. 1-15
    • Turnipseed, D.L.1
  • 120
    • 33748655030 scopus 로고    scopus 로고
    • When self-efficacy negatively related to motivation and performance in a learning context
    • Vancouver, J. B., & Kendall, L. N. (2006). When self-efficacy negatively related to motivation and performance in a learning context. Journal of Applied Psychology, 91, 1146-1153.
    • (2006) Journal of Applied Psychology , vol.91 , pp. 1146-1153
    • Vancouver, J.B.1    Kendall, L.N.2
  • 121
    • 85047684977 scopus 로고    scopus 로고
    • The changing signs in the relationships among self-efficacy, personal goals, and performance
    • Vancouver, J. B., Thompson, C. M., & Williams, A. A. (2001). The changing signs in the relationships among self-efficacy, personal goals, and performance. Journal of Applied Psychology, 86, 605-620.
    • (2001) Journal of Applied Psychology , vol.86 , pp. 605-620
    • Vancouver, J.B.1    Thompson, C.M.2    Williams, A.A.3
  • 122
    • 33644904433 scopus 로고    scopus 로고
    • A latent variable approach to rating source equivalence: Who should provide ratings on organisational citizenship behaviour dimensions? In D
    • L. Turnipseed (Ed.), New York: Nova Science Publishers
    • Vandenberg, R. J., Lance, C. E., & Taylor, S. C. (2005). A latent variable approach to rating source equivalence: Who should provide ratings on organisational citizenship behaviour dimensions? In D. L. Turnipseed (Ed.), Handbook of organisational citizenship behaviour: A review of 'good soldier' activity in organisations (pp. 109-141). New York: Nova Science Publishers.
    • (2005) Handbook of Organisational Citizenship Behaviour: A Review of 'Good Soldier' Activity in Organisations , pp. 109-141
    • Vandenberg, R.J.1    Lance, C.E.2    Taylor, S.C.3
  • 123
    • 9744222169 scopus 로고
    • Extra-role behaviours: In pursuit of construct and definitional clarity
    • In L. L. Cummings & B. M. Staw (Eds.), Greenwich, CT: JAI Press
    • Van Dyne, L., Cummings, L. L., & McLean-Parks, J. (1995). Extra-role behaviours: In pursuit of construct and definitional clarity. In L. L. Cummings & B. M. Staw (Eds.), Research in organisational behaviour (pp. 215-285). Greenwich, CT: JAI Press.
    • (1995) Research in Organisational Behaviour , pp. 215-285
    • Van Dyne, L.1    Cummings, L.L.2    McLean-Parks, J.3
  • 124
    • 0032220632 scopus 로고    scopus 로고
    • Helping and voice extra-role behaviours: Evidence of construct and predictive validity
    • Van Dyne, L., & LePine, J. A. (1998). Helping and voice extra-role behaviours: Evidence of construct and predictive validity. Academy of Management Journal, 41, 108-119.
    • (1998) Academy of Management Journal , vol.41 , pp. 108-119
    • Van Dyne, L.1    Le Pine, J.A.2
  • 125
    • 20144361808 scopus 로고    scopus 로고
    • Associations among altruism, burnout dimensions, and organisational citizenship behaviour
    • van Emmerik, I. H., Jawahar, I. M., & Stone, T. H. (2005). Associations among altruism, burnout dimensions, and organisational citizenship behaviour. Work and Stress, 19, 93-100.
    • (2005) Work and Stress , vol.19 , pp. 93-100
    • van Emmerik, I.H.1    Jawahar, I.M.2    Stone, T.H.3
  • 127
    • 0036056273 scopus 로고    scopus 로고
    • School satisfaction of elementary school children: The role of performance, peer relations, ethnicity and gender
    • Verkuyten, M., & Thijs, J. (2002). School satisfaction of elementary school children: The role of performance, peer relations, ethnicity and gender. Social Indicators Research, 59, 203-228.
    • (2002) Social Indicators Research , vol.59 , pp. 203-228
    • Verkuyten, M.1    Thijs, J.2
  • 128
    • 1442359650 scopus 로고    scopus 로고
    • In-role or extra-role organisational citizenship behaviour: Which are we measuring?
    • Vey, M. A., & Campbell, J. P. (2004). In-role or extra-role organisational citizenship behaviour: Which are we measuring? Human Performance, 17, 119-136.
    • (2004) Human Performance , vol.17 , pp. 119-136
    • Vey, M.A.1    Campbell, J.P.2
  • 129
    • 0011240907 scopus 로고    scopus 로고
    • Organisational citizenship behaviours: Their relationship to organisational effectiveness
    • Walz, S. M., & Niehoff, B. P. (2000). Organisational citizenship behaviours: Their relationship to organisational effectiveness. Journal of Hospitality and Tourism Research, 24, 301-319.
    • (2000) Journal of Hospitality and Tourism Research , vol.24 , pp. 301-319
    • Walz, S.M.1    Niehoff, B.P.2
  • 130
    • 0037759439 scopus 로고
    • Mental health, well-being, and job satisfaction
    • In B. Hesketh & A. Adams (Eds.), Sydney: Harcourt Brace
    • Warr, P. (1991). Mental health, well-being, and job satisfaction. In B. Hesketh & A. Adams (Eds.), Psychological perspectives on occupational health and rehabilitation (pp. 143-165). Sydney: Harcourt Brace.
    • (1991) Psychological Perspectives on Occupational Health and Rehabilitation , pp. 143-165
    • Warr, P.1
  • 131
    • 84965736505 scopus 로고
    • Job satisfaction and organisational commitment as predictors of organisational citizenship and in-role behaviours
    • Williams, L., & Anderson, S. (1991). Job satisfaction and organisational commitment as predictors of organisational citizenship and in-role behaviours. Journal of Management, 17, 601-617.
    • (1991) Journal of Management , vol.17 , pp. 601-617
    • Williams, L.1    Anderson, S.2
  • 133
    • 10844256468 scopus 로고    scopus 로고
    • Organisational citizenship behaviours and organisational effectiveness: Examining relationships in Taiwanese banks
    • Yen, H. R., & Niehoff, B. P. (2004). Organisational citizenship behaviours and organisational effectiveness: Examining relationships in Taiwanese banks. Journal of Applied Social Psychology, 34, 1617-1637.
    • (2004) Journal of Applied Social Psychology , vol.34 , pp. 1617-1637
    • Yen, H.R.1    Niehoff, B.P.2
  • 134
    • 1842810174 scopus 로고    scopus 로고
    • A multi-level analysis of effort, practice, and performance: Effects of ability, conscientiousness, and goal orientation
    • Yeo, G. B., & Neal, A. (2004). A multi-level analysis of effort, practice, and performance: Effects of ability, conscientiousness, and goal orientation. Journal of Applied Psychology, 89, 231-247.
    • (2004) Journal of Applied Psychology , vol.89 , pp. 231-247
    • Yeo, G.B.1    Neal, A.2
  • 135
    • 0038795487 scopus 로고    scopus 로고
    • Organisational citizenship behaviours and service quality as external effectiveness of contact employees
    • Yoon, M. H., & Suh, J. (2003). Organisational citizenship behaviours and service quality as external effectiveness of contact employees. Journal of Business Research, 56, 597-611.
    • (2003) Journal of Business Research , vol.56 , pp. 597-611
    • Yoon, M.H.1    Suh, J.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.