Ratings of Organizational Citizenship Behavior: Does the Source Make a Difference?

Human Resource Management Review

Volumn 10, Issue 1, 2000, Pages 97-114

  Allen, Tammy D ^a   Barnard, Steve ^b   Rush, Michael C ^b   Russell, Joyce E A ^b  

^a UNIVERSITY OF SOUTH FLORIDA   (United States)

^b UNIVERSITY OF TENNESSEE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0041683372     PISSN: 10534822     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1053-4822(99)00041-8     Document Type: Article

References (37)

1. Bateman T.S., Organ D.W. Job satisfaction and the good soldier: The relationship between affect and employee "citizenship" Academy of Management Journal. 26:1983;587-595.
2. Becker T.E., Randall D.M. Validation of a measure of organizational citizenship behavior against an objective behavioral criterion. Educational and Psychological Measurement. 54:1994;160-167.
3. Becker T.E., Vance R.J. Construct validity of three types of organizational citizenship behavior: An illustration of the direct product model with refinements. Journal of Management. 19:1993;663-682.
4. Bernardin J., Dahmus S., Redmon G. Attitudes of first-line supervisors toward subordinate appraisals. Human Resource Management. 32:1993;315-324.
5. Borman W.C., Motowidlo S.J. Expanding the criterion domain to include elements of extrarole performance. Schmitt N., Borman W.C. Personnel selection in organizations. 1993;71-98 Jossey-Bass, San Francisco.
6. Cohen J., Cohen P. Applied multiple regression/correlation analysis for the behavioral sciences. 1983;Erlbaum and Associates, Hillsdale, NJ.
7. Ferris G.R., Judge T.A., Rowland K.M., Fitzgibbons D.E. Subordinate influence and the performance evaluation process: Test of a model. Organizational Behavior and Human Decision Processes. 58:1994;101-135.
8. Folger R. Justice, motivation, and performance beyond role requirements. Employee Responsibilities and Rights Journal. 6:1993;248-293.
9. French W.L., Bell C.H. Jr. Organization development: Behavioral science interventions for organization improvement. 1978;Prentice-Hall, Englewood Cliffs, NJ.
10. George J.M. Personality, affect, and behavior in groups. Journal of Applied Psychology. 75:1990;107-116.
11. Harris M.M., Schaubroeck J. A meta-analysis of self-supervisor, self-peer, and peer-supervisor ratings. Personnel Psychology. 41:1988;43-62.
12. Hogan R. Personality and personality measurement. Dunnette M.D., Hough L.M. Handbook of industrial and organizational psychology. 1991;873-919 Consulting Psychologists Press, Palo Alto, CA.
13. James L.R., Demaree R.G., Wolf G. Estimating within-group interrater reliability with and without response bias. Journal of Applied Psychology. 69:1984;85-98.
14. wg: An assessment of within-group interrater reliability. Journal of Applied Psychology. 78:1993;306-310.
15. Latham G.P., Wexley K.N. Increasing productivity through performance appraisal. 1981;Addison-Wesley, Reading, MA.
16. Lawler E.E. III The multitrait-multimethod approach to measuring job performance. Journal of Applied Psychology. 51:1967;369-381.
17. MacKenzie S.B., Podsakoff P.M., Fetter R. Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salesperson performance. Organizational Behavior and Human Decision Processes. 50:1991;123-150.
18. Mabe P.A. III, West S.G. Validity of self-evaluation of ability: A review and meta-analysis. Journal of Applied Psychology. 67:1982;280-296.
19. McNeely B.L., Meglino B.M. The role of dispositional and situational antecedents in prosocial organizational behavior: An examination of the intended beneficiaries of prosocial behavior. Journal of Applied Psychology. 79:1994;836-844.
20. Moorman R.H. Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology. 76:1991;845-855.
21. Morrison E.W. Role definitions and organizational citizenship behavior: The importance of the employee's perspective. Academy of Management Journal. 37:1994;1543-1567.
22. Mount M.K. Psychometric properties of subordinate ratings of managerial performance. Personnel Psychology. 37:1984;687-702.
23. Mount M.K., Barrick M.R., Strauss J.P. Validity of observer ratings of the big five personality factors. Journal of Applied Psychology. 79:1994;272-280.
24. Organ D.W. Organizational citizenship behavior: The good soldier syndrome. 1988;Lexington Books, Lexington, MA.
25. Organ D.W. The motivational basis of organizational citizenship behavior. Staw B., Cummings L. Research in organizational behavior. 12:1990;43-72 JAI Press, Greenwich, CT.
26. Organ D.W., Konovsky M. Cognitive versus affective determinants of organizational citizenship behavior. Journal of Applied Psychology. 74:1989;157-164.
27. Organ D.W., Ryan K. A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology. 48:1995;775-802.
28. Podsakoff P.M., MacKenzie S.B. The impact of organizational citizenship behavior on organizational performance: A review and suggestions for future research. Human Performance. 10:1997;133-152.
29. Podsakoff P.M., MacKenzie S.B., Moorman R.H., Fetter R. Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. Leadership Quarterly. 1:1990;107-142.
30. Shrout P.E., Fleiss J.L. Intraclass correlations: Uses in assessing rater reliability. Psychology Bulletin. 86:1979;420-428.
31. Smith C.A., Organ D.W., Near J.P. Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology. 68:1983;653-663.
32. Spector P.E., Jex S.M. Relations of job characteristics from multiple data sources with employee affect, absence, turnover intentions, and health. Journal of Applied Psychology. 76:1991;46-53.
33. Tornow W. Perceptions or reality: Is multi-perspective measurement a means or an end? Human Resource Management. 32:1993;221-229.
34. Tsui A.S., Ohlott P. Multiple assessment of managerial effectiveness: Interrater agreement and consensus in effectiveness models. Personnel Psychology. 41:1988;779-804.
35. Vance R.J., MacCallum R.C., Coovert M.D., Hedge J.W. Construct validity of multiple job performance measures using confirmatory factor analysis. Journal of Applied Psychology. 73:1988;74-80.
36. Van Scotter J., Motowidlo S. Interpersonal facilitation and job dedication as separate facets of contextual performance. Journal of Applied Psychology. 81:1996;525-535.
37. Wayne S.J., Ferris G.R. Influence tactics, affect, and exchange quality in supervisor-subordinate interactions: A laboratory experiment and a field study. Journal of Applied Psychology. 73:1990;487-499.