Antecedents of organizational citizenship behavior revisited: Public personnel in the United States and in the Middle East

Public Personnel Management

Volumn 27, Issue 4, 1998, Pages 529-549

  Tang, Thomas Li Ping ^a   Ibrahim, Abdul Hamid Safwat ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0032324674     PISSN: 00910260     EISSN: None     Source Type: Journal    
DOI: 10.1177/009102609802700407     Document Type: Article

References (108)

1. 1 Brief, A. P., & Motowidlo, S. J. (1986), "Prosocial organizational behavior," Academy of Management Review, 11, 710-725.
2. Katz, D. (1964), "The motivational basis of organizational behavior," Behavioral Science, 9, 131-133.
3. 2 Katz, D., & Kahn, R. L. (1978), "The social psychology of organizations," New York: John Wiley & Sons.
4. 3 Bateman, T. S., & Organ, D. W.(1983), "Job satisfaction and the good soldier: The relationship between affect and employee citizenship," Academy of Management Journal, 26, 587-595.
5. Smith, C. A. Organ, D. W., & Near, J. P. (1983), "Organizational citizenship behavior: Its nature and antecedents," Journal of Applied Psychology, 68, 653-663.
6. 4 Farh, J. L., Podsakoff, P. M., & Organ, D. W. (1990), "Accounting for organizational citizenship behavior: Leader fairness and task scope versus satisfaction," Journal of Management, 16 (4), 705-721.
7. Mackenzie, S. B., Podsakoff, P. M., & Fetter, R. (1991), "Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salesperson' performance," Organizational Behavior and Human Decision Process, 50, 123-150.
8. Organ, D. W. (1988), "Organizational citizenship behavior: The good soldier syndrome," Lexington, MA: Lexington Books.
9. Organ, D. W. (1994), "Personality and organization citizenship behavior," Journal of Management, 20, 465-478.
10. Organ, D. W., & Konovsky, M. (1989), "Cognitive vs. affective determinants of organizational citizenship behavior," Journal of Applied Psychology, 74, 157-164.
11. Organ, D. W., & Ryan, K. (1995), "A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior," Personnel Psychology, 48, 775-802.
12. Pierce, J. L., Gardner, D. G., Cummings, L. L., & Dunham, R. B. (1989), "Organization-based self-esteem: Construct definition, measurement, and validation," Academy of Management Journal, 32 (3), 622-648.
13. Schnake, M. (1991), "Organizational citizenship: A review, proposed model, and research agenda," Human Relations, 44, 735-759.
14. Williams, L. J., & Anderson, S. E. (1991), "Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors," Journal of Management, 17, 601-617.
15. 5 Organ (1988), op. cit.
16. 6 Smith et al. (1983), op. cit.
17. 7 Smith et al. (1983), op. cit.
18. 8 Farh et al. (1990), op. cit.
19. 9 Schnake (1991), op. cit.
20. 10 Deci, E. L. (1971), "Effects of externally mediated rewards on intrinsic motivation," Journal of Personality and Social Psychology, 18, 105-115.
21. 11 Deci (1971), op. cit.
22. Tang, T. L. R, & Baumeister, R. F. (1984), "Effects of personal values, perceived surveillance, and task labels on task preference: The ideology of turning play into work," Journal of Applied Psychology, 69 (1), 99-105.
23. 12 Tang, T. L. P., & Sarsfield-Baldwin, L. (1991), "The effects of self-esteem, task label, and performance feedback on task liking and intrinsic motivation," Journal of Social Psychology, 131 (4), 567-572.
24. 13 Pritchard, R. D., Campbell, K. M., & Campbell, D.J. (1977), "Effects of extrinsic financial rewards on intrinsic motivation," Journal of Applied Psychology, 62, 9-15.
25. 14 Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1987), "The effect of quality circle initiation on motivation to attend quality circle meetings and on task performance," Personnel Psychology, 40, 799-814.
26. Tang, T. L. P., & Tollison, P. S., & Whiteside, H. D. (1989), "Quality circle productivity as related to upper-management attendance, circle initiation, and collar color," Journal of Management, 15 (1), 101-113.
27. 15 deCharms, R. (1977), "Personal causation: The internal affective determinate of behavior," New York: Academic Press.
28. 16 Deci, E. L., & Ryan, R. M. (1985), "Intrinsic motivation and self-determination in human behavior," New York: Plenum Press.
29. 17 Cellar, D. F., & Barrett, G. V. (1987), "Script processing and intrinsic motivation: The cognitive sets underlying cognitive labels," Organizational Behavior and Human Decision Processes, 40, 115-135.
30. Cellar, D. F., Furst, D., Vavra, T., & Fulton, R. (1992), "Linking cognitive scripts and job design variables: The relationships between script recognition, growth need strength and intrinsic motivation," Journal of Applied Social Psychology, 22, 232-247.
31. 18 Lepper, M.R., & Greene, D. (1975), "Turning play into work: Effects of adult surveillance and extrinsic rewards on children's intrinsic motivation," Journal of Personality and Social Psychology, 31, 479-486.
32. 19 Webster, J., & Martocchio, J. J. (1993), "Turning work into ,play: Implications for microcomputer software training," Journal of Management, 19 (1), 127-146.
33. 20 Poulton, R. G., & Ng, S. H. (1988), "Relationships between Protestant work ethic and work effort in a field setting," Applied Psychology: An International Review, 37 (3), 227-233.
34. Staw, B. M. (1976), "Expectancy Theory. Intrinsic and extrinsic motivation," Morristown, NJ: General Learning Press.
35. 21 Smith et al. (1983), op. cit.
36. 22 Arvey, R. D., Bouchard, T. J., Segal, N. L., & Abraham, L. M. (1989), "Job satisfaction: Environmental and genetic components," Journal of Applied Psychology, 74, 187-192.
37. Staw, B. M., Bell, N. E., & Clausen, J. A. (1986), "The dispositional approach to job attitudes: A lifetime longitudinal test," Administrative Science Quarterly, 31, 56-77.
38. 23 Staw, B. M., & Ross, J. (1985), "Stability in the midst of change: A dispositional approach to job attitudes," Journal of Applied Psychology, 70, 469-480.
39. 24 Arvey et al. (1989), op cit.
40. 25 Tang, T. L. P. (1996), "Does attitude toward money moderate the relationship between job satisfaction and voluntary turnover?" Paper submitted for publication.
41. 26 Krebs, D. L. (1970), "Altruism - an examination of the concept and a review of the literature," Psychological Bulletin, 73, 258-302.
42. 27 Norman, R. D. (1953), "The interrelationships among acceptance-rejection, self-other, insight into self, and realistic perception of others," Journal of Social Psychology, 37, 205-235.
43. Zalkind, S. S., & Costello, T. W. (1962), "Perception: Some recent research and implications for administration," Administrative Science Quarterly, 9, 218-235.
44. 28 Baumeister, R. F., & Tice, D. M. (1985), Self-esteem and responses to success and failure: Subsequent performance and intrinsic motivation," Journal of Personality, 53 (3), 450-467.
45. 29 Rosenberg, M. (1965), "Society and the adolescent self-image," Princeton, NJ: Princeton University Press.
46. 30 Korman, A. K. (1977), "Organizational behavior," Englewood Cliffs, NJ: Prentice-Hall, Inc.
47. 31 Demo, D. H. (1985), "The measurement of self-esteem: Refining our methods," Journal of Personality and Social Psychology, 48 (6), 1490-1502.
48. 32 Brockner, J. (1988), "Self-esteem at work: Research, theory, and practice," Lexington, MA: Lexington Books.
49. 33 Tang, T. L. P., & Reynolds, D. B. (1993), "Self-esteem and perceived goal difficulty as related to goal setting, certainty, task performance, and attributions," Human Resource Development Quarterly, 4, 153-170.
50. 34 Ali, A., & Al-Shakhis, M. (1985), "Managerial value systems for working in Saudi Arabia: An empirical investigation," Group & Organization Studies, 10, 135-151.
51. Ali, A., & Al-Shakhis, M. (1987), "Hierarchy of needs among school administrators in Saudi Arabia," Journal of Social Psychology, 127, 183-189.
52. Badawy, M. K. (1980), "Styles of Mideastern managers," California Management Review, 12 (2), 51-58.
53. 35 Pierce et al. (1989), op. cit.
54. 36 Furnham, A. (1989), "The Protestant work ethic: The psychology of work beliefs and values," London: Routledge.
55. Weber, M. (1958), "The protestant ethic and the spirit of capitalism," (T. Parsons, translator). New York: Scribner's. (Original work published 1904-1905).
56. 37 Greenberg, J. (1978), "Protestant ethic endorsement and attitudes toward commuting to work among mass transit riders," Journal of Applied Psychology, 63, 755-758.
57. Merrens, M., & Garrett, J. (1975), "The Protestant ethic scale as a predictor of repetitive work performance," Journal of Applied Psychology, 60, 125-127.
58. 38 Smith et al. (1983), op. cit.
59. 39 Moorman R. H. & Blakely, G. L. (1995), "Individualism-collectivism as an individual difference predictor of organizational citizenship behavior," Journal of Organizational Behavior, 16, 127-142.
60. 40 Konovsky, M. A., & Pugh, S. D. (1994), "Citizenship behavior and social exchange," Academy of Management Journal, 37, 656-669.
61. 41 Schnake (1991), op. cit.
62. 42 Puffer, S. M. (1987), "Prosocial behavior noncomplying behavior and work performance among commission salespeople," Journal of Applied Psychology, 72, 615-621.
63. 43 Bateman & Organ (1983); Farh et al. (1990); Organ & Ryan (1995); Schnake (1991), op. cit.
64. 43 Bateman & Organ (1983); Farh et al. (1990); Organ & Ryan (1995); Schnake (1991), op. cit.
65. 43 Bateman & Organ (1983); Farh et al. (1990); Organ & Ryan (1995); Schnake (1991), op. cit.
66. 43 Bateman & Organ (1983); Farh et al. (1990); Organ & Ryan (1995); Schnake (1991), op. cit.
67. 44 Organ & Konovsky (1989), op. cit.
68. 45 Williams & Anderson (1991), op. cit.
69. 46 Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974), "Organizational commitment, job satisfaction, and turnover among psychiatric technicians," Journal of Applied Psychology, 59, 603-609.
70. 47 Steers, R. M. (1991), "Introduction to organizational behavior," (4th ed.), Glenview, IL: Scott, Foresman and Co.
71. 48 Schuler, R. S., Aldag, R. J., & Brief, A. P. (1977), "Role conflict and ambiguity: A scale analysis," Organizational Behavior and Human Performance, 20, 111-128.
72. Steers (1991), op. cit.
73. 49 Aldag, R., Barr, S., & Brief, A. (1981), "Measurement of perceived task characteristics," Psychological Bulletin, 415-431.
74. Hackman, J. R., & Oldham, G. R. (1980), "Work redesign," Reading, MA: Addison-Wesley Publishing Company, Inc.
75. Idazak, J., & Drasgow, F. (1987), "A revision of the Job Diagnostic Survey," Journal of Applied Psychology, 72, 69-74.
76. 50 Weiss, D. J., Dawis, R. V., England, G. W., & Lofquist, L. H. (1967), "Manual for the Minnesota Satisfaction Questionnaire," Minneapolis: University of Minnesota Industrial Relations Center.
77. 51 Cellar et al. (1992), op. cit.
78. 52 Farh et al. (1990), Organ & Ryan (1995), op. cit.
79. 52 Farh et al. (1990), Organ & Ryan (1995), op. cit.
80. 53 Smith et al. (1983), op. cit.
81. 54 Bandura, A. (1977), "Social learning theory," Englewood Cliffs, NJ: Prentice-Hall.
82. 55 Gouldner, A. (1960), "The norm of reciprocity," American Sociological Review, 25, 161-178.
83. 56 Bolles, R. N. (1983), "What color is your parachute?" Berkeley, CA: Ten Speed Press.
84. 57 Rowan, R. (1981, February 9), "Rekindling corporate loyalty," Fortune, 103, 54-58.
85. 58 Ouchi W. G. (1981), "Theory Z," Reading, MA: Addison-Wesley.
86. 59 Keys, J. B., & Miller, T. R. (1984), The Japanese management theory jungle," Academy of Management Review, 9, 342-353.
87. Keys, J. B., Denton, L. T., & Miller, T. R. (1994), "The Japanese management theory jungle-revisited," Journal of Management, 20, 373-402.
88. 60 Blood, M. R. (1969), "Work values and job satisfaction," Journal of Applied Psychology, 53 (6), 456-459.
89. 61 Steers, R. M., & Braunstein, D. N. (1976), "A behaviorally-based measure of manifest needs in work settings," Journal of Vocational Behavior, 9, 251-166.
90. 62 Pierce et al. (1989), op. cit.
91. 63 Ayman R., & Chemers, M. M. (1983), "Relationship of supervisory behavior rating to work group effectiveness and subordinate satisfaction among Iranian managers," Journal of Applied
92. 64 Romzek, B. S. (1989), "Personal consequences of employee commitment," Academy of Management Journal, 32, 649-661.
93. 65 Brislin, R. W. (1980), "Translation and content analysis of oral and written material," In H. C. Triandis & J. W. Berry (Eds.), Handbook of Cross-cultural Psychology, Vol 2: Methodology: 349-444. Boston: Allyn & Bacon.
94. 66 Ali & Al-Shakhis (1985, 1987), Badawy (1980), op. cit.
95. 66 Ali & Al-Shakhis (1985, 1987), Badawy (1980), op. cit.
96. 67 Tellegen, A., Lykken, D. T., Bouchard, T. J., Wilcox, K. J., Segal, N. L., & Rich, S. (1988). "Personality similarity in twins reared apart and together," Journal of Personality and Social Psychology, 54, 1031-1039.
97. 68 Porter, L. W., & Lawler, E. E. (1968), "Managerial attitudes and performance," Homewood, IL: Irwin-Dorsey.
98. 69 Meyer, J. P., & Allen, N. J. (1988), "Links between work experience and organizational commitment during the first year of employment: A longitudinal analysis," Journal of Occupational Psychology, 61, 195-209.
99. 70 Tang, T. L. P., & Gilbert, P. R. (1994), "Organization-based self-esteem among mental health workers: A replication and extension," Public Personnel Management, 23, 127-134.
100. Tang, T. L. P., & Hammontree, M. L. (1992), "The effects of hardiness, police stress, and life stress on police officers' illness and absenteeism," Public Personnel Management, 21, 493-510.
101. 71 Tang, T. L. P., & Butler, E. A. (in press), "Attributions of quality circles' problem-solving failure: Differences among management, supporting staff, and quality circle members," Public Personnel Management.
102. Tang, Tollison, & Whiteside (1987, 1989), op. cit.
103. 72 Tang, T. L. P., & Crofford, A. B. (1995/1996), "Self-managing work teams," Employment Relations Today, 22 (4), 29-39.
104. 73 Tang, T. L. P., & Fuller, R. M. (1995), "Corporate downsizing: What managers can do to lessen the negative effects of layoffs," SAM Advanced Management Journal, 60 (4), 12-15, 31.
105. 74 Singer, M. G., & Tang, T. L. P. (1996), "Factors related to perceived organizational instrumentality," Journal of Collective Negotiations, 25 (3), 271-286.
106. 75 Eden, D. (1990), "Pygmalion in management: Productivity as a self-fulfilling prophecy," Lexington, MA: Lexington books.
107. Eden, D., & Aviram, A. (1993), "Self-efficacy training to speed reemployment: Helping people to help themselves," Journal of Applied Psychology, 78, 352-360.
108. Livingston, J. S. (1988, September-October), "Pygmalion in management," Harvard Business Review, 121-130.