Task conflict, integrative potential, and conflict management strategies in joint ventures

IEEE Transactions on Engineering Management

Volumn 55, Issue 2, 2008, Pages 201-218

  Parry, Mark E ^a   Song, Michael ^a   Spekman, Robert E ^b  

^a UNIVERSITY OF MISSOURI KANSAS CITY   (United States)

^b UNIVERSITY OF VIRGINIA   (United States)

Author keywords

Conflict management; Conflict resolution; Cross functional projects; Integrative potential; JVs; Marketing conflict; Project conflicts; R D conflict

Indexed keywords

DATA REDUCTION; DECISION MAKING; MARKETING; PROJECT MANAGEMENT; STRATEGIC PLANNING;

CONFLICT-PERFORMANCE RELATIONSHIP; CROSS-FUNCTIONAL PROJECTS; JOINT VENTURES (JVS); MARKETING CONFLICT;

INDUSTRIAL ENGINEERING;

EID: 43749086016     PISSN: 00189391     EISSN: None     Source Type: Journal    
DOI: 10.1109/TEM.2008.919676     Document Type: Article

References (99)

1. D. A. Aaker, "Positioning your product," Bus. Horizons, vol. 25, pp. 56-62, May/Jun. 1982.
2. L. S. Aiken and S. G. West, Multiple Regression: Testing and Interpreting Interactions. Newbury Park, CA: Sage, 1991.
3. T. M. Amabile, "The social psychology of creativity: A componential conceptualization," J. Pers. Soc. Psychol., vol. 45, no. 2, pp. 357-376, 1983.
4. T. M. Amabile, "A model of creativity and innovation in organizations," in Research in Organizational Behavior, vol. 10, B. M. Staw and L. L. Cummings. Eds. Greenwich, CT: JAI Press, 1988.
5. T. M. Amabile and R. Conti, "Changes in the work environment for creativity during downsizing," Acad. Manage. J., vol. 42, no. 6, pp. 630-640, 1999.
6. T. M. Amabile, R. Conti, H. Coon, J. Lazenby, and M. Herron, "Assessing the work environment for creativity," Acad. Manage. J., vol. 39, no. 5, pp. 1154-1184, 1996.
7. A. C. Amason, "Distinguishing the effects of functional and dysfunctional conflict on strategic decision making: Resolving a Paradox for top management teams," Acad. Manage. J., vol. 39, no. 1, pp. 123-148, 1996.
8. A. Anastasi, "Evolving concepts of test validation," Annu. Rev. Psychol., vol. 37, pp. 1-15, 1986.
9. J. Bamford, D. Ernst, and D. G. Fubini, "Launching a world class venture," Harvard Bus. Rev., vol. 82, no. 2, pp. 90-100, 2004.
10. J. Q. Baden, H. K. Steemsa, and M. A. Lyles, "The influence of parent control structure on parent conflict in Vietnamese international joint ventures: An organizational justice-based contingency approach." J. Int. Bus. Stud., vol. 36, no. 2, pp. 156-174, 2005.
11. H. G. Barkema and F. Vermeulen, "What differences in the cultural backgrounds of partners are detrimental for international joint ventures?," J. Int. Bus. Stud., vol. 28, no. 4, pp. 845-864, 1997.
12. J. Barker, D. Tjosvold, and I. R. Andrews, "Conflict approaches of effective and ineffective project managers: A field study in a matrix organization," J. Manage. Stud., vol. 25, no. 2, pp. 167-178, 1988.
13. R. A. Baron, "Positive effects of conflict: A cognitive perspective," Employee Responsibilities Rights J., vol. 4. no. 1, pp. 25-36, Mar. 1991.
14. M. H. Bazerman and M. A. Neale, "Heuristics in negotiation: Limitations to effective dispute resolution," in Negotiating in Organizations M. H. Bazerman and R. J. Lewicki, Eds. Beverly Hills, CA: Sage, 1983.
15. P. W. Beamish, "The characteristics of joint ventures in the People's Republic of China," J. Int. Marketing, vol. 1, no. 2, pp. 29-48, 1993.
16. D. A. Belsey, E. Kuh, and R. E. Welsch, Regression Diagnostics. New York: Wiley, 1980.
17. P. E. Bierly III and J. E. Coombs, "Equity alliances, stages of product development, and alliance instability," J. Eng. Technol. Manage., vol. 21, no. 3, pp. 191-214, 2004.
18. R. R. Blake and J. S. Mouton, The Managerial Grid. Houston, TX: Gulf, 1964.
19. G. W. Bohrnstedt, "Reliability and validity assessment in attitude measurement," in Attitude Measurement, G. F. Summers, Ed. Chicago, IL: Rand McNally, 1970, pp. 80-99.
20. W. P. Bottom and P. W. Paese, "False consensus, stereotypic cues, and the perception of integrative potential in negotiation," J. Appl. Soc. Psychol., vol. 27, no. 21, pp. 1919-1940, 1997.
21. P. J. Buckley and M. Casson, "An economic model of international joint venture strategy," J. Int. Bus. Stud., vol. 27, no. 5, pp. 35-48, 1996.
22. P. J. Buckley and M. Casson, "Analyzing foreign market entry strategies: Extending the internationalization approach," J. Int. Bus. Stud., vol. 29, no. 3, pp. 539-61, 1998.
23. R. J. Burke, "Methods for resolving superior-superordinate conflict: The constructive use of subordinate differences and disagreements," Org. Behav. Hum. Perform., vol. 5, no. 4, pp. 393-411, 1970.
24. R. J. Calantone and Y. S. Zhao, "Joint ventures in China: A comparative study of Japanese, Korean, and U.S. partners," J. Int. Marketing, vol. 9, no. 1, pp. 1-23, 2000.
25. R J. Carnevale and D. G. Pruitt, "Negotiation and mediation," Annu. Rev. Psychol., vol. 43, pp. 531-582, 1992.
26. G. A. Churchill, "A paradigm for developing better measures of marketing constructs," J. Marketing Res., vol. 16, no. 1, pp. 64-73, Feb. 1979.
27. J. Cohen and P. Cohen, Applied Multiple Regression/Correlation Analysis for the Behavioral Science. Hillsdale, NJ: Lawrence Erlbaum, 1983.
28. T. K. Das and B. Teng, "Between trust and control: Developing confidence in partner cooperation in alliances," Acad. Manage. Rev. vol. 23, no. 3, pp. 491-512, 1998.
29. T. K. Das and B. Teng, "Instability of strategic alliances: An internal tensions perspective," Org. Sci., vol. 11, no. 1, pp. 77-101, 2000.
30. F. D. Davis, "A technology acceptance model for empirically testing new end user information systems: Theory and results," Ph.D. dissertation, Massachusetts Inst. Technol., Cambridge, 1986.
31. F. D. Davis, "Perceived usefulness, perceived ease of use, and user acceptance," MIS Quart., vol. 13, no. 3, pp. 319-330, 1989.
32. C. K. W. De Dreu and P. J. Carnevale, "Motivational bases of information processing and strategy in conflict and negotiation," Adv. Exp. Psychol., vol. 35, pp. 235-291, 2003.
33. C. K. W. De Dreu, S. L. Koole, and S. Steinel, "Unfixing the fixed pie: A motivated information-processing approach to integrative negotiation," J. Pers. Soc. Pychol., vol. 79, no. 6, pp. 975-987, 2000.
34. C. K. W. De Dreu and L. R. Weingart, "Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis," J. Appl. Psychol., vol. 88, no. 43, pp. 741-749, 2003.
35. M. Deutch, The Resolution of Conflict. New Haven, CT: Yale Univ. Press, 1973.
36. D. A. Dillman, Mail and Telephone Surveys: The Total Design Method New York: Wiley, 1978.
37. D. Z. Ding, "Control, conflict, and performance: A study of U.S.-Chinese joint ventures," J. Int. Marketing, vol. 5, no. 3, pp. 31-45, 1997.
38. B. Dyer and X. M. Song, "The impact of strategy on conflict: A cross-national comparative study of U.S. and Japanese firms," J. Int. Bus. Stud., vol. 28, no. 3, pp. 467-493, 1997.
39. W. A. Dymsza, "Success and failures of joint ventures in developing countries: Lessons from experience," in Cooperative Strategies in International Business, F. J. Contractor and P. Lorange, Eds. Lexington, MA: Lexington Books, 1988, pp. 403-424.
40. K. M. Eisenhardt, J. L. Kahwajy, and L. J. Bourgeois III, "Conflict and strategic choice: How top management teams disagree," Calif. Manage. Rev., vol. 39, no. 2, pp. 42-62, 1997.
41. M. Follett, "Constructive conflict," in Dynamic Administration: The Collected Papers of Mary Parker Follett, H. C. Metcalf and L. Urwick, Eds. New York: Harper & Brothers, 1942, pp. 30-49.
42. J. M. Geringer and L. Herbert, "Control and performance of international joint ventures," J. Int. Bus. Stud., vol. 20, no. 2. pp. 235-254, 1989.
43. B. Gomes-Cassaeres, "Joint ventures in the face of global competition," Sloan Manage. Rev., vol. 17, pp. 17-26, 1989.
44. F. Harinck, C. K. W. De Dreu, and A. E. M. Van Vianen, "The impact of conflict issues on fixed-pie perceptions, problem solving, and integrative outcomes in negotiation," Org. Behav. Hum. Decis. Process., vol. 81, no. 2, pp. 329-358, 2000.
45. G. Hofstede, Culture's Consequences: International Differences in Work-Related Values. Beverly Hills, CA: Sage, 1980.
46. A. C. Inkpen and P. W. Beamish, "Knowledge, bargaining power, and the instability of international joint ventures," Acad. Manage. Rev., vol. 22, no. 1, pp. 177-202, 1997.
47. J. K. Jameson, "Toward a comprehensive model for the assessment and management of intraorganizational conflict: Developing the framework," Int. J. Conflict Manage., vol. 10, no. 3, pp. 268-294, 1999.
48. K. A. Jehn, "Enhancing effectiveness: An investigation of advantages and disadvantages of value-based intragroup conflict," Int. J. Conflict Manage., vol. 5, no. 3, pp. 223-238, 1994.
49. K. A. Jehn, "A multimethod examination of the benefits and detriments of intragroup conflict," Admin. Sci. Quart., vol. 40, no. 2, pp. 256-282, 1995.
50. K. A. Jehn, "A qualitative analysis of conflict types and dimensions in organizational groups," Admin. Sci. Quart., vol. 42, no. 3, pp. 530-557, 1997.
51. C. Julian and A. O'Cass, "The effect of firm and marketplace characteristics or international joint venture (IJV) marketing performance," Asia Paciftc J. Marketing Logistics, vol. 14, no. 1, pp. 19-39, 2002.
52. J. P. Killing, "How to make global joint ventures work," Harvard Bus. Rev., vol. 60, no. 3, pp. 120-125, May/Jun. 1982.
53. M. Kirton, "A theory of cognitive style," in Adapters and Innovators: Styles of Creativity and Problem Solving, M. Kirton, Ed. London, U.K.: Routledge, 1994.
54. K. Leung, "Some determinants of reactions to procedural models for conflict resolution: A cross-national study," J. Pers. Soc. Psychol. vol. 53, no. 5, pp. 898-908, 1987.
55. K. Leung and E. A. Lind, "Procedural justice and culture: Effects of culture, gender, and investigator status on procedural preferences," J. Pers. Soc. Psychol., vol. 50, no. 6, pp. 1134-1140, 1986.
56. X. Lin and R. Germain, "Sustaining satisfactory joint venture relationships: The role of conflict resolution strategy," J. Int. Bus. Stud., vol. 29, no. 1, pp. 197-106, 1998.
57. X. Lin and S. J. Miller, "Negotiation approaches: Direct and indirect effect of national culture," Int. Marketing Rev., vol. 20, no. 3, pp. 286-303, 2003.
58. J. A. Litterer, "Conflict in organization: A re-examination," Acad. Manage. J., vol. 9, no. 3, pp. 178-186, Sep. 1966.
59. S. Makino and P. W. Beamish, "Performance and survival of joint ventures with non-convertional ownership structures," J. Int. Bus. Stud., vol. 29, no. 4, pp. 797-818, 1998.
60. J. G. March and H. Simon, Organizations. New York: Wiley, 1958.
61. C. H. Mason and G. R. Milne, "An approach identifying cannibalization within product line extensions and multi-brand strategies," J. Bus. Res., vol. 31, no. 2, pp. 163-171, 1994.
62. A. Menon, S. G. Bharadwaj, and R. Howell, "The quality and effectiveness of marketing strategy: Effects of functional and dysfunctional conflict in intraorganizational relationships," J. Acad. Marketing Sci., vol. 24, no. 4, pp. 299-313, 1996.
63. D. C. Mowery, J. E. Oxley, and B. S. Silverman, "Strategic alliances and interfirm knowledge transfer," Strategic Manage. J., vol. 17, pp. 77-80, 1996.
64. J. K. Mumighan, L. Babcock, L. Thompson, and M. Pillutla, "The information dilemma in negotiations: Effects of experience, incentives, and integrative potential," Int. J. Conflict Manage., vol. 10,no. 4, pp. 313-339, 1999.
65. J. C. Nunnally, Psychometric Theory. New York: McGraw-Hill, 1978.
66. K. M. O'Connor, "Motives and cognitions in negotiation: A theoretical integration and an empirical test," Int. J. Conflict Manage., vol. 8, no. 2, pp. 114-131, 1997.
67. S. H. Park and G. R. Ungson, "Intefirm rivalry and managerial complexity: A conceptual framework of alliance failure," Org. Sci. vol. 12, no. 1, pp. 37-53, 2001.
68. J. P. Peter, "Reliability: A review of psychometric basics and recent marketing practices," J. Marketing Res., vol. 16, no. 1, pp. 6-17, Feb. 1979.
69. J. P. Peter, "Construct validity: A review of basic issues and marketing practices," J. Marketing Res., vol. 18, pp. 6-17, May 1981.
70. R. L. Pinkley, "Dimensions of conflict frame: Disputant interpretations of conflict," J. Appl. Psychol., vol. 75, no. 2, pp. 117-126, 1990.
71. R. L. Pinkley and G. B. Northcraft, "Conflict frames of reference: Implications for dispute processes and outcomes," Acad. Manage. J. vol. 37, no. 1, pp. 193-205, Feb. 1994.
72. R. L. Pinkley, T. L. Griffith, and G. B. Northcraft, "'Fixed Pie' al la Mode: Information availability, information processing, and the negotiation of suboptimal agreements," Org. Behav. Hum. Decis. Process., vol. 62, no. 1, pp. 101-112, 1995.
73. L. R. Pondy, "Organizational conflict: Concepts and models," Admin. Sci. Quart., vol. 12, pp. 296-320, Sep. 1967.
74. D. G. Pruitt and J. Z. Rubin, Social Conflict. New York: Random House, 1986.
75. M. A. Rahim, "A measure of styles of handling interpersonal conflict," Acad. Manage. J., vol. 26, no. 2, pp. 368-376, 1983.
76. M. A. Rahim and T. V. Bonoma, "Managing organizational conflict: A model for diagnosis and intervention," Psychol. Rep., vol. 44, pp. 323-1344, 1979.
77. D. M. Schweiger, W. R. Sandberg, and J. W. Ragan, "Group approaches for improving strategic decision making: A comparative analysis of dialectical inquiry, devil's advocacy, and consensus approaches to strategic decision making," Acad. Manage. J., vol. 29, no. 1, pp. 51-71, 1986.
78. D. M. Schweiger, W. Sandberg, and P. Rechner, "Experiential effects of dialectical inquiry, devil's advocacy, and consensus approaches to strategic decision making," Acad. Manage. J., vol. 32, no. 4, pp. 745-772, 1989.
79. M. E. Schweitzer and L. A. DeChurch, "Linking frames in negotiations: Gains, losses and conflict frame adoption," Int. J. Conflict Manage. vol. 12, no. 2, pp. 100-113, 2001.
80. B. P. Shapiro, "What the hell is 'market oriented'?," Harvard Bus. Rev., vol. 66, no. 6, pp. 119-125, Nov. 1983.
81. M. Sherif and C. W. Sherif, "The own categories procedure in attitude research," in Readings in Attitude Theory and Measurement, M. Fishbein, Ed. New York: Wiley, 1967.
82. T. L. Simons and R. S. Peterson, "Task conflict and relationship conflict in top management teams: The pivotal role of intragroup trust," J. Appl. Psychol., vol. 85, no. 1, pp. 102-111, 2000.
83. W. Smith and M. Tushman, "Managing strategic contradictions: A top management model for managing innovation," Org. Sci., vol. 16, no. 5, pp. 522-536, 2005.
84. X. M. Song, B. Dyer, and R. J. Thieme, "Conflict management and innovation performance: An integrated contingency perspective," J. Acad. Marketing Sci., vol. 34, no. 3, pp. 341-356, 2006.
85. H. J. Thamhain and D. Wilemon, "Diagnosing conflict determinants in project management," IEEE Trans. Eng. Manage., vol. EM-22, no. 1, pp. 35-44, Feb. 1975.
86. K. W. Thomas, "Conflict and conflict management," in Handbook of Industrial and Organizational Psychology, M. D. Dunnette, Ed. Chicago, IL: Rand McNally, 1976, pp. 889-935.
87. L. Thompson and R. Hastie, "Judgment tasks and biases in negotiations," in Research in Negotiations in Organizations, vol. 2, B. Y. Sheppard, M. H. Bazeman, and R. J. Lewicki, Eds. Greenwich, CT: JAI Press, 1988, pp. 31-54.
88. L. Thompson and R. Hastie, "Social perception in negotiation," Org. Behav. Hum. Decis. Process., vol. 47, no. 1, pp. 98-123, 1990.
89. L. Thompson and D. Hrebec, "Lose-lose agreements in interdependent decision making," Psychol. Bull., vol. 120, no. 3, pp. 396-409, 1996.
90. D. Tjolsvold, "Implications of controversy research for management," J. Manage., vol. 11, no. 3, pp. 21-37, 1985.
91. D. Tjolsvold, "Cooperative and competitive goal approach to conflict: Accomplishments and challenges," Appl. Psychol.: Int. Rev., vol. 47, no. 3, pp. 285-342, 1998.
92. E. Van De Vliert, A. Nauta, E. Giebels, and O. Janssen, "Constructive conflict at work," J. Org. Behav., vol. 20, no. 4. pp. 475-491, 1999.
93. W. R. Vanhonacker and Y. Pan, "The impact of national culture, business scope, and geographic location on joint venture operations in China," J. Int. Marketing, vol. 5, no. 3, pp. 11-30, 1997.
94. R. E. Walton and J. M. Dutton, "The management of interdepartmental conflict: A model and review," Admin. Sci. Quart., vol. 14, no. 1, pp. 73-84, 1969.
95. C. L. Wang, X. Lin, A. K. K. Chan, and Y. Shi, "Conflict handling styles in international joint ventures: A cross-cultural and cross-national comparison," Manage. Int. Rev., vol. 45, no. 1, pp. 3-21, Jan. 2005.
96. D. M. Webster and A. W. Kruglanski, "Individual differences in need for cognitive closure," J. Pers. Soc. Psychol., vol. 678, no. 6. pp. 1049-1062, 1994.
97. D. L. Wilemon, "Managing conflict in temporary management systems," J. Manage. Stud., vol. 10, no. 3, pp. 282-296, Oct. 1974.
98. J. Xie, X. M. Song, and A. Stringfellow, "Interfunctional conflict, conflict resolution styles, and new product success: A four-culture comparison," Manage. Sci., vol. 44, no. 12, pp. 192-206, 1998.
99. A. Yan and M. Zeng, "International joint venture instability: A critique of previous research, a reconceptualization, and directions for future research," J. Int. Bus. Stud., vol. 30, no. 2, pp. 397-414, 1999.