The antecedents of customer satisfaction with online travel services: A conceptual model

European Business Review

Volumn 20, Issue 1, 2008, Pages 4-19

  Nusair, Khaldoon Khal ^a   Kandampully, Jay ^a  

^a OHIO STATE UNIVERSITY   (United States)

Author keywords

Customer satisfaction; Customer services quality; Electronic commerce; Internet; Travel

Indexed keywords

EID: 38349170943     PISSN: 0955534X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09555340810843663     Document Type: Article

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