Neglected outcomes of customer satisfaction

Journal of Marketing

Volumn 71, Issue 2, 2007, Pages 133-149

  Luo, Xueming ^a   Homburg, Christian ^b,c  

^a UNIVERSITY OF TEXAS AT ARLINGTON   (United States)

^b Department of Marketing ^*  (Germany)

^c UNIVERSITY OF MANNHEIM   (Germany)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 34548307628     PISSN: 00222429     EISSN: None     Source Type: Journal    
DOI: 10.1509/jmkg.71.2.133     Document Type: Article

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