A re-examination of the relationship between value, satisfaction and intention in business services

Journal of Services Marketing

Volumn 21, Issue 5, 2007, Pages 345-357

  Whittaker, Graham ^a   Ledden, Lesley ^a   Kalafatis, Stavros P ^a  

^a KINGSTON UNIVERSITY   (United Kingdom)

Author keywords

Customer satisfaction; Management consultancy; Services

Indexed keywords

EID: 34547770213     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876040710773651     Document Type: Article

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