Developing statistical thinking for performance improvement in the food industry

International Journal of Quality and Reliability Management

Volumn 24, Issue 4, 2007, Pages 347-369

  Grigg, Nigel Peter ^a   Walls, Lesley ^b  

^a MASSEY UNIVERSITY   (New Zealand)

^b UNIVERSITY OF STRATHCLYDE   (United Kingdom)

Author keywords

Costs; Food industry; Quality control; Statistical methods; United Kingdom

Indexed keywords

EID: 33846094088     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710710740536     Document Type: Article

References (55)

1. Anderson, S.W., Daly, J.D. and Johnson, M.F. (1999), "Why firms seek ISO 9000 registration: regulatory compliance or competitive advantage", Production and Operations Management, Vol. 8 No. 1, pp. 28-43.
2. Antony, J. (2000), "Ten key ingredients for making SPC successful in organisations measuring business excellence", Measuring Business Excellence, Vol. 4 No. 4, pp. 7-10.
3. Beardsell, M.L. and Dale, B.G. (1999), "The relevance of total quality management in the food supply and distribution industry: a study", British Food Journal, Vol. 101 No. 3, pp. 190-200.
4. Bissell, A.F. and Pridmore, W.A. (1981), "The UK average quantity system and its statistical implications", Journal of the Royal Statistical Society, Vol. 144 No. 4, pp. 389-418.
5. Bjerke, F. (2002), "Statistical thinking in practice: handling variability in experimental situations", Total Quality Management, Vol. 13 No. 7, pp. 1001-14.
6. Bjerke, F. (2004), "Design of experiments in an industrial setting", PhD thesis, Dept. of Chemistry, Biotechnology and Food Science, Agricultural University of Norway, Osloveien, p. 125.
7. Bjerke, F. and Hersleth, M. (2001), "Introducing statistical thinking to the food industry - facilitating and inhibiting factors", Quality Management Journal, Vol. 8 No. 3, pp. 49-60.
8. Bjerke, F., Naes, T. and Ellekjaer, M.R. (2000), "An application of projection design in product development", Chemometrics and Intelligent Laboratory Systems, Vol. 51, pp. 23-6.
9. Brännström-Stenberg, A. and Deleryd, M. (1999), "Implementation of statistical process control and process capability studies: requirements or free will?", Total Quality Management, Vol. 10 Nos 4/5, pp. 439-46.
10. Cheng, P.C.-H. and Dawson, S.D. (1998), "A study of statistical process control: practice, problems and training needs", Total Quality Management, Vol. 9 No. 1, pp. 3-20.
11. Cumbers, A., Leigh, R. and Smallbone, D. (1995), "The single European market and the new regulatory regime in the food sector: the impact on small and medium-sized manufacturing firms", British Food Journal, Vol. 97 No. 4, pp. 13-18.
12. DTI (1979), Code of Practical Guidance for Packers and Importers, HMSO, London.
13. Dale, B.G., Elkjaer, M.B.F., van der Wiele, A. and Williams, A.R.T. (2001), "Fad, fashion and fit: an examination of quality circles, business process re-engineering and statistical process control", International Journal of Production Economics, Vol. 73, pp. 137-52.
14. Deleryd, M., Garvare, R. and Klefsjö, B. (1999), "Experiences of implementing statistical methods in small enterprises", The TQM Magazine, Vol. 11 No. 5, pp. 341-50.
15. Deming, W.E. (1986), Out of the Crisis, Massachusetts Institute of Technology Press, Cambridge, MA.
16. Does, R.J.M.M., Schippers, W.A.J. and Trip, A. (1997), "A framework for implementation of statistical process control", International Journal of Quality Science, Vol. 2 No. 3, pp. 181-98.
17. Dougherty, R.A., Pugliese, B.P. and Thomas, J. (1999), The Systems Approach and its Increasing Importance to Food Production, Processing and Trade, National Seminar on Quality for Leadership - Challenges before Indian Food processing Industry, New Delhi.
18. Dura, U., Meyer, K. and Untermann, F. (1998), "Microbiological examinations of carcasses as a pilot test for statistical process control within the scope of own checks", Fleischwirtschaft, Vol. 78, pp. 1250-3.
19. Elg, U. and Johansson, U. (1996), "Networking when national boundaries dissolve: the Swedish food sector", European Journal of Marketing, Vol. 30 No. 2, pp. 6-20.
20. Ellekjaer, M.R., Ilseng, M.A. and Naes, T. (1996), "A case study of the use of experimental design and multivariate analysis in product improvement", Food Quality and Preference, Vol. 7 No. 1, pp. 29-36.
21. FDF (2005), Industry Statistics, Food and Drinks Federation, available at: www.fdf.org.uk/industrystats.aspx.
22. Gauri, S.K. (2003), "Statistical process control procedures for controlling the weight of packets of biscuits", Total Quality Management and Business Excellence, Vol. 14 No. 5, pp. 525-35.
23. Geise, J. (1999), "All things HACCP and SPC considered", Food Technology, Vol. 53 No. 1, p. 85.
24. Gore, R. (1994), "How to turn data into information", Food Technology International, pp. 73-6.
25. Grigg, N. (1998), "Statistical process control in UK food production: an overview", International Journal of Quality and Reliability Management, Vol. 15 No. 2, pp. 223-38.
26. Grigg, N. and Walls, L. (1999), "The use of statistical process control in food packaging: preliminary findings and future research agenda", British Food Journal, Vol. 101 No. 9, pp. 763-84.
27. Grigg, N., Daly, J. and Stewart, M. (1998), "Case Study: the use of statistical process control in fish product packaging", Food Control, Vol. 9 No. 5, pp. 289-97.
28. Hayes, G.D., Scallan, A.J. and Wong, J.H.F. (1997), "Applying statistical process control to monitor and evaluate the hazard analysis critical control point hygiene data", Food Control, Vol. 8 No. 4, pp. 173-6.
29. Hobbs, J.E., Kerr, W.A. and Klein, K.K. (1998), "Creating competitiveness through supply chain management: Danish pork", Supply Chain Management: An International Journal, Vol. 3 No. 4, pp. 68-78.
30. Holt, G. and Henson, S.J. (2000), "Information for good hygiene practices in small business", British Food Journal, Vol. 102 No. 4, pp. 320-37.
31. Ittzés, A. (2001), "Statistical process control with several variance components in the dairy industry", Food Control, Vol. 12 No. 2, pp. 119-25.
32. Krumwiede, D. and Sheu, C. (1996), "Implementing SPC in a small organization: a TQM approach", Integrated Manufacturing Systems, Vol. 7 No. 1, pp. 45-51.
33. Krüger, V. (1999), "Towards a European definition of TQM - a historical review", The TQM Magazine, Vol. 11 No. 4, pp. 257-63.
34. Lascelles, D. and Dale, B.G. (1986), Proceedings of the Second National Conference for Production Research, Napier College, Edinburgh, pp. 132-45.
35. Mann, R., Adebanjo, D. and Kehoe, D. (1999), "An assessment of management systems and business performance in the UK food and drinks industry", British Food Journal, Vol. 101 No. 1, pp. 5-21.
36. Mason, B. and Antony, J. (2000), "Statistical process control: an essential ingredient for improving service and manufacturing quality", Managing Service Quality, Vol. 10 No. 4, pp. 233-8.
37. Matsuno, R. (1995), "The Japanese overview: quality control and its supporting technology", Food Control, Vol. 6 No. 2, pp. 115-20.
38. Naes, T., Bjerke, F. and Faergestad, E.M. (1999), "A comparison of design and analysis techniques for mixtures", Food Quality and Preference, Vol. 10, pp. 209-17.
39. Negiz, A., Ramanauskas, P., Cinar, A., Schlesser, J.E. and Armstrong, D.J. (1998), "Modelling, monitoring and control strategies for high temperature short time pasteurization systems 3. Statistical monitoring of product lethality and process sensor reliability", Food Control, Vol. 9 No. 1, pp. 29-47.
40. New, S. and Burnes, B. (1998), "Developing effective customer-supplier relationships: more than one way to skin a cat", International Journal of Quality and Reliability Management, Vol. 15 No. 4, pp. 377-88.
41. Özilgen, M. (1998), "Construction of quality control charts with sub-optimal size samples", Food Control, Vol. 9 No. 1, pp. 57-60.
42. Petroni, A. (2000), "Patterns of technological innovation in subcontracting firms: an empirical study in the food machinery industry", European Journal of Innovation Management, Vol. 3 No. 1, pp. 15-26.
43. Rademakers, M.F.J. and McKnight, P.J. (1998), "Concentration and inter-firm co-operation within the Dutch potato supply chain", Supply Chain Management: An International Journal, Vol. 3 No. 4, pp. 203-13.
44. Rungasamy, S., Antony, J. and Ghosh, S. (2002), "Critical success factors for SPC implementation in UK small and medium enterprises: some key findings from a survey", The TQM Magazine, Vol. 14 No. 4, pp. 217-24.
45. Rungtusanatham, M., Anderson, J.C. and Dooley, K.J. (1997), "Conceptualizing organizational implementation and practice of statistical process control", Journal of Quality Management, Vol. 2 No. 1, pp. 113-37.
46. Rungtusanatham, M., Anderson, J.C. and Dooley, K.J. (1999), "Towards measuring the 'SPC implementation/practice' construct: some evidence of measurement quality", International Journal of Quality and Reliability Management, Vol. 16 No. 4, pp. 301-29.
47. Shewhart, W.A. (1926), "Quality control charts", Bell System Technical Journal, Vol. 5, pp. 593-602.
48. Snee, R.D. (1990), "Statistical thinking and its contribution to total quality", The American Statistician, Vol. 44 No. 2, pp. 116-21.
49. Snee, R.D. (1999), "Discussion: development and use of statistical thinking: a new era", International Statistical Review, Vol. 67, pp. 255-8.
50. Srikaeo, K. and Hourigan, J.A. (2002), "The use of statistical process control (SPC) to enhance the validation of critical control points (CCPs) in egg shell washing", Food Control, Vol. 13, pp. 263-73.
51. Srikaeo, K., Furst, J.E. and Ashton, J. (2005), "Characterization of wheat-based biscuit cooking process by statistical process control techniques", Food Control, Vol. 16, pp. 309-17.
52. Swan, J. (1997), "Using cognitive mapping in management research: decisions about technical innovation", British Journal of Management, Vol. 8 No. 2, pp. 183-99.
53. Tielmann, J. (1995), "Constructing and introducing quality management systems - outside advice has its advantages", Fleischwirtschaft, Vol. 75 No. 2, pp. 155-7.
54. Voss, C., Tsikritsis, N. and Frohlich, M. (2002), "Case research in operations management", International Journal of Operations and Production Management, Vol. 22 No. 2, pp. 195-219.
55. Xie, M. and Goh, T.N. (1999), "Statistical techniques for quality", The TQM Magazine, Vol. 11 No. 4, pp. 238-41.