Critical success factors for SPC implementation in UK small and medium enterprises: Some key findings from a survey

TQM Magazine

Volumn 14, Issue 4, 2002, Pages 217-224

  Rungasamy, Selvan ^a   Antony, Jiju ^a   Ghosh, Sid ^b  

^a UNIVERSITY OF WARWICK   (United Kingdom)

^b BOURNEMOUTH UNIVERSITY   (United Kingdom)

Author keywords

Quality; Small to medium sized enterprises; Statistical process control; TQM

Indexed keywords

PERSONNEL; QUALITY CONTROL; SOCIETIES AND INSTITUTIONS; STATISTICAL METHODS; STATISTICAL PROCESS CONTROL; SURVEYING;

CRITICAL SUCCESS FACTORS (CSF);

TOTAL QUALITY MANAGEMENT;

EID: 0036306718     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780210429825     Document Type: Article

References (19)

1. Ten key ingredients for making SPC successful in organisations
2. Identification of the critical factors of TQM
3. Measuring processes for profit
4. Statistical process control
5. Statistical process control in UK food prodcution: An overview
6. Implementing SPC in a small organisation: A TQM approach
7. Chief executives define their own data needs
8. Implementing statistical process control in service processes
9. Towards measuring the SPC implementation/practice construct
10. Total quality management in UK service organisations: Some key findings from a survey
11. Statistical techniques for quality