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1
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84986161115
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The British Quality Foundation, London.
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British Quality Foundation (1998a), UK Quality Award for Business Excellence, The British Quality Foundation, London.
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(1998)
UK Quality Award for Business Excellence
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5
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84993054024
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Non-financial factors for investors, measuring business excellence
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Dresser, G. (1997), “Non-financial factors for investors, measuring business excellence”, The Quarterly Journal of Business Performance Management, Vol. 1 No. 1, pp. 8-11.
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(1997)
The Quarterly Journal of Business Performance Management
, vol.1
, Issue.1
, pp. 8-11
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Dresser, G.1
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7
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84986033559
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Industrial Society's Managing Best Practice Series, Birmingham.
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Hyde, S. (1996), Business Excellence Report, Industrial Society's Managing Best Practice Series, Birmingham.
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(1996)
Business Excellence Report
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Hyde, S.1
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8
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84986041340
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Leatherhead Food Research Association, Leatherhead, Surrey.
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Leatherhead Food Research Association (1994), Competitiveness in the Food Industry Report, Leatherhead Food Research Association, Leatherhead, Surrey.
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(1994)
Competitiveness in the Food Industry Report
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9
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84986082205
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Business Excellence in the Food > Drink Industry – Practical Ways to Improve Performance
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Financial Times Retail > Consumer Publishing, London.
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Mann, R.S. and Adebanjo, O.A. (1997), Business Excellence in the Food > Drink Industry – Practical Ways to Improve Performance, FT Management Report, Financial Times Retail > Consumer Publishing, London.
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(1997)
FT Management Report
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Mann, R.S.1
Adebanjo, O.A.2
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10
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84986041330
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Approaches to self-assessment in the food and drinks industry
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Mann, R.S., Adebanjo, O.A. and Kehoe, D.F. (1998), “Approaches to self-assessment in the food and drinks industry”, International Journal of Quality > Reliability Management, (Forthcoming).
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(1998)
International Journal of Quality > Reliability Management, (Forthcoming).
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Mann, R.S.1
Adebanjo, O.A.2
Kehoe, D.F.3
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11
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84986041326
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Gower, Hampshire, (Captains of Industry Survey described in Centre for Tomorrow's Company, (1998)).
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MORI (1996), The Inclusive Approach and Business Success, Gower, Hampshire, (Captains of Industry Survey described in Centre for Tomorrow's Company, (1998)).
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(1996)
The Inclusive Approach and Business Success
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13
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84986153765
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Report for the Food Policy Directorate of the Biotechnology and Biological Sciences Research Council, Department of Marketing and Economics, University of Strathclyde, Glasgow, June.
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Strathclyde University (1996), Wealth Creation and Competitiveness of the British Food Industry, Report for the Food Policy Directorate of the Biotechnology and Biological Sciences Research Council, Department of Marketing and Economics, University of Strathclyde, Glasgow, June.
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(1996)
Wealth Creation and Competitiveness of the British Food Industry
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14
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84986029322
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contact the Deming Prize Committee, Japanese Union of Scientists and Engineers, Tokyo.
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Deming Application Prize, contact the Deming Prize Committee, Japanese Union of Scientists and Engineers, Tokyo.
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Deming Application Prize
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15
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84986018099
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contact the European Foundation for Quality Management, Avenue des Pleiades 19c, B-1200 Brussels, Belgium. Tel: +32 2 775 3511; Fax: +32 2 779 1237 or the British Quality Foundation, 32-34 Great Peter Street, London SW1P 2QX. Tel: 0171 654 5000; Fax: 0171 654 5001.
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European Business Excellence Model, contact the European Foundation for Quality Management, Avenue des Pleiades 19c, B-1200 Brussels, Belgium. Tel: +32 2 775 3511; Fax: +32 2 779 1237 or the British Quality Foundation, 32-34 Great Peter Street, London SW1P 2QX. Tel: 0171 654 5000; Fax: 0171 654 5001.
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European Business Excellence Model
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16
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84986018093
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contact the Department of Trade and Industry Small Firms Statistics Unit, St Mary's House, Level 2, Co. Moorfoot, Sheffield SW14 4PQ.
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Food Industry Statistics, contact the Department of Trade and Industry Small Firms Statistics Unit, St Mary's House, Level 2, Co. Moorfoot, Sheffield SW14 4PQ.
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Food Industry Statistics
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17
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0010853644
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contact Malcolm Baldrige National Quality Award, National Institute of Standards and Technology, Route 270 and Quince Orchard Road, Administration Building Room A537, Gaithersburg, MD 20899-0001, USA. Tel: +1 301 975 2036; Fax: +1 301 948 3716.
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Malcolm Baldrige National Quality Award, contact Malcolm Baldrige National Quality Award, National Institute of Standards and Technology, Route 270 and Quince Orchard Road, Administration Building Room A537, Gaithersburg, MD 20899-0001, USA. Tel: +1 301 975 2036; Fax: +1 301 948 3716.
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Malcolm Baldrige National Quality Award
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18
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84986177937
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contact Leatherhead Food Research Association, Randalls Road, Leatherhead, Surrey KT22 7RY. Tel: 01372 822316; Fax: 01372 386228.
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Self-assessment in the Food and Drinks Industry, contact Leatherhead Food Research Association, Randalls Road, Leatherhead, Surrey KT22 7RY. Tel: 01372 822316; Fax: 01372 386228.
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Self-assessment in the Food and Drinks Industry
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19
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0012322885
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contact Bywater plc, Highlands House, Basingstoke Road, Spencers Wood, Reading RG7 1NT. Tel: 0118 988 6336; Fax: 0118 988 6280 or contact the Society of Motor Manufacturers and Traders Industry Forum, Forbes House, Halkin Street, London SW1X 7DS. Tel: 0345 770770; Fax: 0171 235 7112.
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Self-assessment Questionnaire, contact Bywater plc, Highlands House, Basingstoke Road, Spencers Wood, Reading RG7 1NT. Tel: 0118 988 6336; Fax: 0118 988 6280 or contact the Society of Motor Manufacturers and Traders Industry Forum, Forbes House, Halkin Street, London SW1X 7DS. Tel: 0345 770770; Fax: 0171 235 7112.
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Self-assessment Questionnaire
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