Towards measuring the “SPC implementation/practice” construct: Some evidence of measurement quality

International Journal of Quality & Reliability Management

Volumn 16, Issue 4, 1999, Pages 301-329

  Rungtusanatham, Manus ^a   Anderson, John C ^b   Dooley, Kevin J ^a  

^a ARIZONA STATE UNIVERSITY   (United States)

^b UNIVERSITY OF MINNESOTA   (United States)

Author keywords

Assessment; Measurement; Quality; Reliability; Statistical process control

Indexed keywords

EID: 0001405342     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656719910239938     Document Type: Article

References (48)

1. Babbie, E. (1992), The Practice of Social Research (6th ed.), Wadsworth Publishing Company, Belmont, CA.
2. Bounds, G.M. (1988), “ Success in implementing statistical process control as a function of contextual variables in 20 manufacturing organizations”, unpublished PhD dissertation, University of Tennessee at Knoxville, TN.
3. Brief, D.J., Wallace, M.J., Jr and Aldag, R.J. (1976), “Linear versus non-linear models of the formation of affective reactions: the case of job enlargement”, Decision Sciences, Vol. 7, No. 1, pp. 1-9.
4. Bushe, G. (1988), “Cultural contradictions of statistical process control in American manufacturing organizations”, Journal of Management, Vol. 14 No. 1, pp. 19-31.
5. Campbell, D.T. and Fiske, D.W. (1959), “Convergent and discriminant validation by the multritrait-multimethod matrix”, Psychological Bulletin, Vol. 56 No. 2, pp. 81-105.
6. Carmines, E.G. and Zeller, R.A. (1979), Reliability and Validity Assessment, Sage Publications, Newbury Park, CA.
7. Carroll, S.J. and Schneider, C.E. (1982), Performance Evaluation Appraisal and Review Systems: The Identification, Measurement, and Development of Performance in Organizations, Scott, Foresman and Company, Glenview, IL.
8. Chen, F.T. (1991), “Quality management in the chain saw industry: a case study”, International Journal of Quality and Reliability Management, Vol. 8 No. 1, pp. 31-9.
9. Cohen, J. (1960), “A coefficient of agreement for nominal scales”, Educational and Psychological Measurement, Vol. 20 No. 1, pp. 37-46.
10. Cortina, J.M. (1993), “What is coefficient alpha? An examination of theory and applications”, Journal of Applied Psychology, Vol. 78, No. 1, pp. 98-104.
11. Cronbach, L.J. (1971), “Test validation”, in Thorndike, R.L., Educational Measurement (2nd ed.), American Council of Education, Washington, DC, pp. 443-507, as cited in Peter, J.P. (1981), “Construct validity: a review of basic issues and marketing practices”, Journal of Marketing Research, Vol. 18 No. 2, pp. 133-45.
12. Cronbach, L.J. (1951), “Coefficient alpha and the internal structure of tests”, Psychometrika, Vol. 16 No. 4, pp. 297-334.
13. Cronbach, L.J. and Meehl, P.E. (1955), “Construct validity in psychological tests”, Psychological Bulletin, Vol. 52 No. 4, pp. 281-302.
14. Dale, B.G. and Shaw, P. (1989), “The application of statistical process control in UK automotive manufacture: Some research findings”, Quality and Reliability Engineering International, Vol. 5 No. 1, pp. 5-15.
15. Deming, W.W. (1986), Out of the Crisis, MIT Centre for Advanced engineering, Cambridge, MA.
16. Depew, D.R. (1987), “The effect of statistical process control training for production operators on product quality and productivity”, unpublished PhD dissertation, Purdue University.
17. DeVellis, R. F. (1991), Scale Development: Theory and Applications, Sage Publications, Newbury Park, CA.
18. Dondero, C. (1991), “SPC hits the road’’, Quality Progress, Vol. 24 No. 1, pp. 43-4.
19. Gardiner, J.S. and Montgomery, D.G. (1987), “Using statistical control charts for software quality control”, Quality and Reliability Engineering International, Vol. 3 No. 1, pp. 15-20.
20. General Accounting Office (1991), US Companies Improve Performance through Quality Efforts (NSIAD-91-190), United States General Accounting Office, Washington, DC.
21. Gordon, M.E., Philpot, J.W., Bounds, G.M. and Long, W.S. (1994), “Factors associated with the success of the implementation of statistical process control”, Journal of High Technology Management Research, Vol. 5 No. 1, pp. 101-21.
22. Green, S.B., Lissitz, R.W. and Mulaik, S.A. (1977), “Limitations of coefficient alpha as an index of test unidimensionality”, Educational and Psychological Measurement, Vol. 37 No. 4, pp. 827-38.
23. Hackman, J.R. and Oldham, G.R. (1980), Work Redesign, Addison-Wesley Publishing Company, Reading, MA.
24. Hair Jr, J.F., Anderson, R.E., Tatham, R.L. and Grablowsky, B.J. (1979), Multivariate Data Analysis with Readings, The Petroleum Publishing Company, Tulsa, OK.
25. Harmon, K.P. (1984), “An examination of the relationships between quality costs and productivity in conjunction with the introduction of statistical process control: a case study”, unpublished PhD dissertation, University of Tennessee at Knoxville, TN.
26. Johnson, R.A. and Wichern, D.W. (1988), Applied Multivariate Statistical Analysis, 2nd ed., Prentice-Hall, Englewood Cliffs, NJ.
27. Keefer, C.J. (1986), “The effects of statistical process control instruction upon job performance of machine operators’’, unpublished doctoral dissertation, Purdue University.
28. Kim, J. and Mueller, C.W. (1978), Factor Analysis: Statistical Methods and Practical Issues, Sage Publications, Newbury Park, CA.
29. Kolesar, P.J. (1993), “The relevance of research on statistical process control to the total quality movement”, Journal of Engineering and Technology Management, Vol. 10 No. 3, pp. 317-38.
30. Lascelles, D.M. and Dale, B.G. (1988), “A study of the quality management methods employed by U.K. automotive suppliers”, Quality and Reliability Engineering International, Vol. 4 No. 3, pp. 301-9.
31. Long, J.S. (1983), Confirmatory Factor Analysis: A Preface to LISREL, Sage Publications, Beverly Hills, CA.
32. McCullough, P.M. (1988), “Development and validation of an instrument to measure adherence to Deming's philosophy of quality management”, unpublished PhD dissertation, University of Tennessee at Knoxville, TN.
33. Modarress, B. and Ansari, A. (1989), “Quality control techniques in US firms: a survey”, Production and Inventory Management Journal, Vol. 30 No. 2, pp. 58-62.
34. Niedermeier, C.A. (1990), “Quality improvement in a corrugated converting plant: An application of statistical process control”, unpublished master's thesis, Michigan State University, IL.
35. Nunnally, J.C. (1967), Psychometric Theory, McGraw-Hill, New York, NY.
36. Nunnally, J.C. (1978), Psychometric Theory (2nd ed.), McGraw-Hill, New York, NY.
37. Parasuraman, A., Zeithaml, V.A. and Berry, L.L. (1988), “SERVQUAL: a multiple-item scale for measuring consumer perceptions of service quality”, Journal of Retailing, Vol. 64 No. 1, pp. 12-40.
38. Peter, J.P. (1981), “Construct validity: a review of basic issues and marketing practices”, Journal of Marketing Research, Vol. 18 No. 2, pp. 133-45.
39. Peter, J.P. and Churchill, Jr, A. (1986), “Relationships among research design choices and psychometric properties of rating scales: a meta-analysis”, Journal of Marketing Research, Vol. 23 No. 1, pp. 10-12.
40. Rucinski, D.W. (1991), “SPC – more than quality control”, Quality, Vol. 30, October, pp. 43-5.
41. Rungtusanatham, M., Anderson, J.C. and Dooley, K.J. (1997), “Conceptualizing organizational implementation and practice of statistical process control’’, Journal of Quality Management, Vol. 2 No. 1, pp. 113-37.
42. Saraph, J.V., Benson, P.G. and Schroeder, R.G. (1989), “An instrument for measuring the critical factors of quality management”, Decision Sciences, Vol. 20 No. 4, pp. 810-29.
43. Schwab, D.P. (1980), “Construct validity in organizational behavior”, Research in Organizational Behavior, Vol. 2, pp. 3-43.
44. Shewhart, W.A. (1939), Statistical Method: From the Viewpoint of Quality Control, The Graduate School, United States Department of Agriculture, Washington, DC.
45. Singleton, Jr, R.A., Straits, B.C. and Straits, M.M. (1993), Approaches to Social Research, 2nd ed., Oxford University Press, New York, NY.
46. Sower, V.E. (1993), “SPC implementation in the plastic molding industry’’, Production and Inventory Management Journal, Vol. 34 No. 1, pp. 41-5.
47. Tinsley, H.E.A. and Tinsley, D.J. (1987), “Uses of factor analysis in counseling psychology research”, Journal of Counseling Psychology, Vol. 34 No. 4, pp. 414-24.
48. Wallace, W. (1971), The Logic of Science in Sociology, Aldine -Atherton, Inc., Chicago, IL.