Linking e-service quality and markups: The role of imperfect information in the supply chain

Journal of Operations Management

Volumn 25, Issue 1, 2007, Pages 14-41

  Rabinovich, Elliot ^a  

^a ARIZONA STATE UNIVERSITY   (United States)

Author keywords

E commerce; E services; Logistics distribution; MIS operations interface; Service operations; Supply chain management

Indexed keywords

COMPUTER MUSIC; DATA ACQUISITION; INFORMATION ANALYSIS; INTERNET; MANAGEMENT INFORMATION SYSTEMS; QUALITY OF SERVICE;

E-SERVICES; OPERATIONS INTERFACE; SERVICE OPERATIONS; SUPPLY CHAIN MANAGEMENT;

ELECTRONIC COMMERCE;

EID: 33845316907     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jom.2005.11.013     Document Type: Article

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