Internet discussions as a source for consumer product customer involvement and quality information: An exploratory study

Journal of Operations Management

Volumn 17, Issue 5, 1999, Pages 535-556

  Finch, Byron J ^a  

^a MIAMI UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

DATA REDUCTION; INDUSTRIAL RESEARCH; INTERNET; PRODUCT DESIGN; PRODUCT DEVELOPMENT; QUALITY ASSURANCE; VALUE ENGINEERING;

CONSUMER PRODUCT CUSTOMER INVOLVEMENT; QUALITY INFORMATION;

TOTAL QUALITY MANAGEMENT;

EID: 0032637139     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0272-6963(99)00005-4     Document Type: Article

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