메뉴 건너뛰기




Volumn 37, Issue 3, 2017, Pages 99-110

Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust

Author keywords

Adoption; Customers; Jordan; Mobile banking; UTAUT2

Indexed keywords

SURVEYS;

EID: 85009872868     PISSN: 02684012     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijinfomgt.2017.01.002     Document Type: Article
Times cited : (989)

References (85)
  • 3
    • 84951836146 scopus 로고    scopus 로고
    • Adoption of mobile banking in Jordan: Exploring demographic differences on customers’ perceptions
    • Springer International Publishing
    • Alalwan, A.A., Rana, N.P., Dwivedi, Y.K., Lal, B., Williams, M.D., Adoption of mobile banking in Jordan: Exploring demographic differences on customers’ perceptions. Open and big data management and innovation, 2015, Springer International Publishing, 13–23.
    • (2015) Open and big data management and innovation , pp. 13-23
    • Alalwan, A.A.1    Rana, N.P.2    Dwivedi, Y.K.3    Lal, B.4    Williams, M.D.5
  • 4
    • 84930365363 scopus 로고    scopus 로고
    • Consumer adoption of Internet banking in Jordan: Examining the role of hedonic motivation, habit, self-efficacy and trust
    • Alalwan, A.A., Dwivedi, Y.K., Rana, N.P., Lal, B., Williams, M.D., Consumer adoption of Internet banking in Jordan: Examining the role of hedonic motivation, habit, self-efficacy and trust. Journal of Financial Services Marketing 20:2 (2015), 145–157.
    • (2015) Journal of Financial Services Marketing , vol.20 , Issue.2 , pp. 145-157
    • Alalwan, A.A.1    Dwivedi, Y.K.2    Rana, N.P.3    Lal, B.4    Williams, M.D.5
  • 5
    • 84956608458 scopus 로고    scopus 로고
    • Consumer adoption of mobile banking in Jordan: Examining the role of usefulness, ease of use, perceived risk and self-efficacy
    • Alalwan, A.A., Dwivedi, Y., Rana, N.P., Williams, M.D., Consumer adoption of mobile banking in Jordan: Examining the role of usefulness, ease of use, perceived risk and self-efficacy. Journal of Enterprise Information Management, 29(1), 2016.
    • (2016) Journal of Enterprise Information Management , vol.29 , Issue.1
    • Alalwan, A.A.1    Dwivedi, Y.2    Rana, N.P.3    Williams, M.D.4
  • 7
    • 84974777818 scopus 로고    scopus 로고
    • Jordanian consumers’ adoption of telebanking: Influence of perceived usefulness, trust and self-efficacy
    • Alalwan, A.A., Dwivedi, Y.K., Rana, N.P., Simintiras, A.C., Jordanian consumers’ adoption of telebanking: Influence of perceived usefulness, trust and self-efficacy. International Journal of Bank Marketing, 34(5), 2016.
    • (2016) International Journal of Bank Marketing , vol.34 , Issue.5
    • Alalwan, A.A.1    Dwivedi, Y.K.2    Rana, N.P.3    Simintiras, A.C.4
  • 8
    • 41649112685 scopus 로고
    • Structural equation modelling in practice: A review and recommended two-step approach
    • Anderson, J.C., Gerbing, D.W., Structural equation modelling in practice: A review and recommended two-step approach. Psychological Bulletin 103:3 (1988), 411–423.
    • (1988) Psychological Bulletin , vol.103 , Issue.3 , pp. 411-423
    • Anderson, J.C.1    Gerbing, D.W.2
  • 9
    • 84930339339 scopus 로고    scopus 로고
    • Investigating of factors influencing the intention to adopt mobile banking services in Jordan
    • Awwad, M.S., Ghadi, M.Y., Investigating of factors influencing the intention to adopt mobile banking services in Jordan. Dirasat: Administrative Sciences 37:2 (2010), 545–556.
    • (2010) Dirasat: Administrative Sciences , vol.37 , Issue.2 , pp. 545-556
    • Awwad, M.S.1    Ghadi, M.Y.2
  • 11
    • 84985123267 scopus 로고
    • Comparative research methodology: Cross-cultural studies
    • Brislin, R., Comparative research methodology: Cross-cultural studies. International Journal of Psychology 11:3 (1976), 215–229.
    • (1976) International Journal of Psychology , vol.11 , Issue.3 , pp. 215-229
    • Brislin, R.1
  • 12
    • 33745082091 scopus 로고    scopus 로고
    • Model of adoption of technology in the household: A baseline model test and extension incorporating household life cycle
    • Brown, S.A., Venkatesh, V., Model of adoption of technology in the household: A baseline model test and extension incorporating household life cycle. MIS Quarterly 29:4 (2005), 399–426.
    • (2005) MIS Quarterly , vol.29 , Issue.4 , pp. 399-426
    • Brown, S.A.1    Venkatesh, V.2
  • 14
    • 85009888163 scopus 로고    scopus 로고
    • Jordan – Telecoms, mobile broadband and forecasts
    • Available from. Accessed: 08 February 2015.
    • BuddeComm, Jordan – Telecoms, mobile broadband and forecasts. 2014 Available from http://www.budde.com.au/Research/Jordan-Telecoms-Mobile-Broadband-and-Forecasts.html?r=51. Accessed: 08 February 2015.
    • (2014)
    • BuddeComm1
  • 15
    • 79251606456 scopus 로고    scopus 로고
    • Structural equation modeling with AMOS: Basic concepts, applications and programming
    • 6th ed. Taylor & Francis Group New York, USA
    • Byrne, B., Structural equation modeling with AMOS: Basic concepts, applications and programming. 6th ed., 2010, Taylor & Francis Group, New York, USA.
    • (2010)
    • Byrne, B.1
  • 16
    • 84912114734 scopus 로고    scopus 로고
    • Exploring the commercial value of social networks: Enhancing consumers’ brand experience through Facebook pages
    • Chen, H., Papazafeiropoulou, A., Chen, T.K., Duan, Y., Liu, H.W., Exploring the commercial value of social networks: Enhancing consumers’ brand experience through Facebook pages. Journal of Enterprise Information Management 27:5 (2014), 576–598.
    • (2014) Journal of Enterprise Information Management , vol.27 , Issue.5 , pp. 576-598
    • Chen, H.1    Papazafeiropoulou, A.2    Chen, T.K.3    Duan, Y.4    Liu, H.W.5
  • 17
    • 77951980586 scopus 로고    scopus 로고
    • Early versus potential adopters: Exploring the antecedents of use intention in the context of retail service innovations
    • Chiu, Y., Fang, S., Tseng, C., Early versus potential adopters: Exploring the antecedents of use intention in the context of retail service innovations. International Journal of Retail and Distribution Management 38:6 (2010), 443–459.
    • (2010) International Journal of Retail and Distribution Management , vol.38 , Issue.6 , pp. 443-459
    • Chiu, Y.1    Fang, S.2    Tseng, C.3
  • 18
    • 85009897913 scopus 로고    scopus 로고
    • Mobile banking today: Highlights from #MCS2013
    • Available from: Accessed: 15 February 2015.
    • Compete Pulse, Mobile banking today: Highlights from #MCS2013. 2013 Available from: https://blog.compete.com/2013/06/12/mobile-banking-today-highlights-from-mcs2013/. Accessed: 15 February 2015.
    • (2013)
    • Compete Pulse1
  • 19
    • 85009835143 scopus 로고    scopus 로고
    • Does culture affect the adoption of advanced mobile services? A comparative study of young adults’ perceptions in Denmark and the UK
    • Constantiou, I.D., Papazafeiropoulou, A., Vendelo, M.T., Does culture affect the adoption of advanced mobile services? A comparative study of young adults’ perceptions in Denmark and the UK. ACM SIGMIS Database 40:4 (2009), 132–147.
    • (2009) ACM SIGMIS Database , vol.40 , Issue.4 , pp. 132-147
    • Constantiou, I.D.1    Papazafeiropoulou, A.2    Vendelo, M.T.3
  • 21
    • 85009838365 scopus 로고
    • User acceptance of computer technology: A comparison of two theoretical models
    • Davis, F.D., Bagozzi, R.P., Warshaw, P.R., User acceptance of computer technology: A comparison of two theoretical models. Management Science 35:8 (1989), 982–1003.
    • (1989) Management Science , vol.35 , Issue.8 , pp. 982-1003
    • Davis, F.D.1    Bagozzi, R.P.2    Warshaw, P.R.3
  • 22
    • 0000723634 scopus 로고
    • Effects of price, brand, and store information on buyers
    • Dodds, W.B., Monroe, K.B., Grewal, D., Effects of price, brand, and store information on buyers. Journal of Marketing Research 28:3 (1991), 307–319.
    • (1991) Journal of Marketing Research , vol.28 , Issue.3 , pp. 307-319
    • Dodds, W.B.1    Monroe, K.B.2    Grewal, D.3
  • 23
    • 58849107283 scopus 로고    scopus 로고
    • Understanding the adopters and non-adopters of broadband
    • Dwivedi, Y.K., Irani, Z., Understanding the adopters and non-adopters of broadband. Communications of the ACM 52:1 (2009), 122–125.
    • (2009) Communications of the ACM , vol.52 , Issue.1 , pp. 122-125
    • Dwivedi, Y.K.1    Irani, Z.2
  • 24
    • 34249002341 scopus 로고    scopus 로고
    • Socio-economic determinants of broadband adoption
    • Dwivedi, Y.K., Lal, B., Socio-economic determinants of broadband adoption. Industrial Management & Data Systems 107:5 (2007), 654–671.
    • (2007) Industrial Management & Data Systems , vol.107 , Issue.5 , pp. 654-671
    • Dwivedi, Y.K.1    Lal, B.2
  • 25
    • 84869866333 scopus 로고    scopus 로고
    • RFID systems in libraries: An empirical examination of factors affecting system use and user satisfaction
    • Dwivedi, Y.K., Kapoor, K.K., Williams, M.D., Williams, J., RFID systems in libraries: An empirical examination of factors affecting system use and user satisfaction. International Journal of Information Management 33:2 (2013), 367–377.
    • (2013) International Journal of Information Management , vol.33 , Issue.2 , pp. 367-377
    • Dwivedi, Y.K.1    Kapoor, K.K.2    Williams, M.D.3    Williams, J.4
  • 27
    • 0034413987 scopus 로고    scopus 로고
    • E-commerce: The role of familiarity and trust
    • Gefen, D., E-commerce: The role of familiarity and trust. Omega 28:6 (2000), 725–737.
    • (2000) Omega , vol.28 , Issue.6 , pp. 725-737
    • Gefen, D.1
  • 28
    • 0344096683 scopus 로고    scopus 로고
    • Trust and TAM in online shopping: An integrated model
    • Gefen, D., Karahanna, E., Straub, D.W., Trust and TAM in online shopping: An integrated model. MIS Quarterly 27:1 (2003), 51–90.
    • (2003) MIS Quarterly , vol.27 , Issue.1 , pp. 51-90
    • Gefen, D.1    Karahanna, E.2    Straub, D.W.3
  • 29
    • 84986047311 scopus 로고    scopus 로고
    • Diffusion of Internet banking among Singapore consumers
    • Gerrard, P., Cunningham, J.B., Diffusion of Internet banking among Singapore consumers. International of Bank Marketing 21:1 (2003), 16–29.
    • (2003) International of Bank Marketing , vol.21 , Issue.1 , pp. 16-29
    • Gerrard, P.1    Cunningham, J.B.2
  • 30
    • 33745207326 scopus 로고    scopus 로고
    • Why consumers are not using Internet banking: A qualitative study
    • Gerrard, P., Cunningham, J.B., Devlin, J.F., Why consumers are not using Internet banking: A qualitative study. Journal of Services Marketing 20:3 (2006), 160–168.
    • (2006) Journal of Services Marketing , vol.20 , Issue.3 , pp. 160-168
    • Gerrard, P.1    Cunningham, J.B.2    Devlin, J.F.3
  • 31
    • 67349185146 scopus 로고    scopus 로고
    • Determinants of behavioral intention to mobile banking
    • Gu, J.C., Lee, S.C., Suh, Y.H., Determinants of behavioral intention to mobile banking. Expert Systems with Applications 36:9 (2009), 11605–11616.
    • (2009) Expert Systems with Applications , vol.36 , Issue.9 , pp. 11605-11616
    • Gu, J.C.1    Lee, S.C.2    Suh, Y.H.3
  • 32
    • 0003506109 scopus 로고    scopus 로고
    • Multivariate data analysis with readings
    • Prentice-Hall Englewood Cliffs, NJ
    • Hair, J.F. Jr., Anderson, R.E., Tatham, R.L., Black, W.C., Multivariate data analysis with readings. 1995, Prentice-Hall, Englewood Cliffs, NJ.
    • (1995)
    • Hair, J.F.1    Anderson, R.E.2    Tatham, R.L.3    Black, W.C.4
  • 33
    • 0003506109 scopus 로고    scopus 로고
    • Multivariate data analysis
    • 6th ed. Prentice Hall New Jersey
    • Hair, J.F. Jr., Black, W., Babin, B., Anderson, R.E., Tatham, R., Multivariate data analysis. 6th ed., 2006, Prentice Hall, New Jersey.
    • (2006)
    • Hair, J.F.1    Black, W.2    Babin, B.3    Anderson, R.E.4    Tatham, R.5
  • 34
    • 84905120851 scopus 로고    scopus 로고
    • Multivariate data analysis: A global perspective
    • 7th ed. Pearson Education International
    • Hair, J.F. Jr., Black, W.C., Babin, B.J., Anderson, R.E., Multivariate data analysis: A global perspective. 7th ed., 2010, Pearson Education International.
    • (2010)
    • Hair, J.F.1    Black, W.C.2    Babin, B.J.3    Anderson, R.E.4
  • 36
    • 0003406531 scopus 로고
    • Modern factor analysis
    • 3rd Ed. University of Chicago Press Chicago, IL
    • Harman, H.H., Modern factor analysis. 3rd Ed., 1976, University of Chicago Press, Chicago, IL.
    • (1976)
    • Harman, H.H.1
  • 37
    • 50849138458 scopus 로고    scopus 로고
    • Effect of self-service technology on customer value and customer readiness: The case study of Internet banking
    • Ho, S., Ko, Y., Effect of self-service technology on customer value and customer readiness: The case study of Internet banking. Internet Research 18:4 (2008), 427–446.
    • (2008) Internet Research , vol.18 , Issue.4 , pp. 427-446
    • Ho, S.1    Ko, Y.2
  • 38
    • 33646389368 scopus 로고    scopus 로고
    • Structural equation modelling: From the fundamentals to advanced topics
    • School Research, Evaluation and Measurement Services Melbourne
    • Holmes-Smith, P., Coote, L., Cunningham, E., Structural equation modelling: From the fundamentals to advanced topics. 2006, School Research, Evaluation and Measurement Services, Melbourne.
    • (2006)
    • Holmes-Smith, P.1    Coote, L.2    Cunningham, E.3
  • 39
    • 84905259235 scopus 로고    scopus 로고
    • What improves citizens’ privacy perceptions toward RFID technology? A cross-country investigation using mixed method approach
    • Hossain, M.A., Dwivedi, Y.K., What improves citizens’ privacy perceptions toward RFID technology? A cross-country investigation using mixed method approach. International Journal of Information Management 34:6 (2014), 711–719.
    • (2014) International Journal of Information Management , vol.34 , Issue.6 , pp. 711-719
    • Hossain, M.A.1    Dwivedi, Y.K.2
  • 40
    • 22544443623 scopus 로고    scopus 로고
    • Internet banking adoption strategies for a developing country: The case of Thailand
    • Jaruwachirathanakul, B., Fink, D., Internet banking adoption strategies for a developing country: The case of Thailand. Internet Research 15:3 (2005), 295–311.
    • (2005) Internet Research , vol.15 , Issue.3 , pp. 295-311
    • Jaruwachirathanakul, B.1    Fink, D.2
  • 41
    • 84900412296 scopus 로고    scopus 로고
    • An empirical investigation on consumer acceptance of mobile banking services
    • Jeong, B.K., Yoon, T.E., An empirical investigation on consumer acceptance of mobile banking services. Business & Management Research 2:1 (2013), 31–40.
    • (2013) Business & Management Research , vol.2 , Issue.1 , pp. 31-40
    • Jeong, B.K.1    Yoon, T.E.2
  • 42
    • 85009863919 scopus 로고    scopus 로고
    • Consumers taking charge, consumers and convergence III −survey report
    • Available at: Accessed: 10 April 2012.
    • KPMG International, Consumers taking charge, consumers and convergence III −survey report., 2009 Available at: www.kpmg.com//en/IssuesAndInsights/ArticlesPublications/Documents/Consumers-and-Convergence-III.pdf. Accessed: 10 April 2012.
    • (2009)
    • KPMG International1
  • 44
    • 63849329626 scopus 로고    scopus 로고
    • Understanding dynamics between initial trust and usage intentions of mobile banking
    • Kim, G., Shin, B., Lee, H.G., Understanding dynamics between initial trust and usage intentions of mobile banking. Information Systems Journal 19:3 (2009), 283–311.
    • (2009) Information Systems Journal , vol.19 , Issue.3 , pp. 283-311
    • Kim, G.1    Shin, B.2    Lee, H.G.3
  • 45
    • 0003563819 scopus 로고    scopus 로고
    • Principles and practice of structural equation modelling
    • The Guilford Press New York
    • Kline, R.B., Principles and practice of structural equation modelling. 2005, The Guilford Press, New York.
    • (2005)
    • Kline, R.B.1
  • 46
    • 0003563819 scopus 로고    scopus 로고
    • Principles and practice of structural equation modelling
    • The Guilford Press New York
    • Kline, R.B., Principles and practice of structural equation modelling. 2011, The Guilford Press, New York.
    • (2011)
    • Kline, R.B.1
  • 47
    • 34249091405 scopus 로고    scopus 로고
    • Customer preferred channel attributes in multi-channel electronic banking
    • Laukkanen, T., Customer preferred channel attributes in multi-channel electronic banking. International Journal of Retail & Distribution Management 35:5 (2007), 393–412.
    • (2007) International Journal of Retail & Distribution Management , vol.35 , Issue.5 , pp. 393-412
    • Laukkanen, T.1
  • 48
    • 36249010925 scopus 로고    scopus 로고
    • Internet vs Mobile banking: comparing customer value perceptions
    • Laukkanen, T., Internet vs Mobile banking: comparing customer value perceptions. Business Process Management Journal 13:6 (2007), 788–797.
    • (2007) Business Process Management Journal , vol.13 , Issue.6 , pp. 788-797
    • Laukkanen, T.1
  • 49
    • 73349110939 scopus 로고    scopus 로고
    • Comparing consumer resistance to Mobile banking in Finland and Portugal
    • Laukkanen, T., Cruz, P., Comparing consumer resistance to Mobile banking in Finland and Portugal. E-Business and Telecommunications 48 (2009), 89–98.
    • (2009) E-Business and Telecommunications , vol.48 , pp. 89-98
    • Laukkanen, T.1    Cruz, P.2
  • 51
    • 60949102814 scopus 로고    scopus 로고
    • Communication strategies to overcome functional and psychological resistance to Internet banking
    • Laukkanen, T., Sinkkonen, S., Laukkanen, P., Communication strategies to overcome functional and psychological resistance to Internet banking. International Journal of Information Management 29:2 (2009), 111–118.
    • (2009) International Journal of Information Management , vol.29 , Issue.2 , pp. 111-118
    • Laukkanen, T.1    Sinkkonen, S.2    Laukkanen, P.3
  • 53
    • 24144500348 scopus 로고    scopus 로고
    • Segmenting the non-adopter category in the diffusion of Internet banking
    • Lee, E., Kwon, K., Schumann, D., Segmenting the non-adopter category in the diffusion of Internet banking. International Journal of Bank Marketing 23:5 (2005), 414–437.
    • (2005) International Journal of Bank Marketing , vol.23 , Issue.5 , pp. 414-437
    • Lee, E.1    Kwon, K.2    Schumann, D.3
  • 54
    • 57049144167 scopus 로고    scopus 로고
    • Factors influencing the adoption behavior of mobile banking: a South Korean perspective
    • Lee, K.S., Lee, H.S., Kim, S.Y., Factors influencing the adoption behavior of mobile banking: a South Korean perspective. Journal of Internet Banking and Commerce 12:2 (2007), 1–9.
    • (2007) Journal of Internet Banking and Commerce , vol.12 , Issue.2 , pp. 1-9
    • Lee, K.S.1    Lee, H.S.2    Kim, S.Y.3
  • 55
    • 84922284420 scopus 로고    scopus 로고
    • Provision of mobile banking services from an actor-network perspective: Implications for convergence and standardization
    • Lee, H., Harindranath, G., Oh, S., Kim, D.J., Provision of mobile banking services from an actor-network perspective: Implications for convergence and standardization. Technological Forecasting and Social Change 90 (2015), 551–561, 10.1016/j.techfore.2014.02.007.
    • (2015) Technological Forecasting and Social Change , vol.90 , pp. 551-561
    • Lee, H.1    Harindranath, G.2    Oh, S.3    Kim, D.J.4
  • 56
    • 79953836803 scopus 로고    scopus 로고
    • An empirical investigation of mobile banking adoption: The effect of innovation attributes and knowledge-based trust
    • Lin, H.F., An empirical investigation of mobile banking adoption: The effect of innovation attributes and knowledge-based trust. International Journal of Information Management 31:3 (2011), 252–260.
    • (2011) International Journal of Information Management , vol.31 , Issue.3 , pp. 252-260
    • Lin, H.F.1
  • 57
    • 84869503519 scopus 로고    scopus 로고
    • Determining the relative importance of mobile banking quality factors
    • Lin, H.F., Determining the relative importance of mobile banking quality factors. Computer Standards & Interfaces 35:2 (2013), 195–204.
    • (2013) Computer Standards & Interfaces , vol.35 , Issue.2 , pp. 195-204
    • Lin, H.F.1
  • 58
    • 14644438602 scopus 로고    scopus 로고
    • Toward an understanding of the behavioral intention to use Mobile banking
    • Luarn, P., Lin, H.H., Toward an understanding of the behavioral intention to use Mobile banking. Computers in Human Behavior 21:6 (2005), 873–891.
    • (2005) Computers in Human Behavior , vol.21 , Issue.6 , pp. 873-891
    • Luarn, P.1    Lin, H.H.2
  • 59
    • 77951126522 scopus 로고    scopus 로고
    • Examining multi-dimensional trust and multifaceted risk in initial acceptance of emerging technologies: An empirical study of Mobile banking services
    • Luo, X., Li, H., Zhang, J., Shim, J.P., Examining multi-dimensional trust and multifaceted risk in initial acceptance of emerging technologies: An empirical study of Mobile banking services. Decision Support Systems 49:2 (2010), 222–234.
    • (2010) Decision Support Systems , vol.49 , Issue.2 , pp. 222-234
    • Luo, X.1    Li, H.2    Zhang, J.3    Shim, J.P.4
  • 60
    • 84890124304 scopus 로고    scopus 로고
    • Understanding the Internet banking adoption: A unified theory of acceptance and use of technology and perceived risk application
    • Martins, G., Oliveira, T., Popovic, A., Understanding the Internet banking adoption: A unified theory of acceptance and use of technology and perceived risk application. International Journal of Information Management 34:1 (2014), 1–13.
    • (2014) International Journal of Information Management , vol.34 , Issue.1 , pp. 1-13
    • Martins, G.1    Oliveira, T.2    Popovic, A.3
  • 61
    • 84873604717 scopus 로고    scopus 로고
    • The developing economies’ banks branches operational strategy in the era of e-banking: The case of Jordan
    • Migdadi, Y.K.A., The developing economies’ banks branches operational strategy in the era of e-banking: The case of Jordan. Journal of Emerging Technologies in Web Intelligence 4:2 (2012), 189–197.
    • (2012) Journal of Emerging Technologies in Web Intelligence , vol.4 , Issue.2 , pp. 189-197
    • Migdadi, Y.K.A.1
  • 62
    • 0003528130 scopus 로고
    • Psychometric theory
    • McGraw-Hill New York, NY
    • Nunnally, J.C., Psychometric theory. 1978, McGraw-Hill, New York, NY.
    • (1978)
    • Nunnally, J.C.1
  • 63
    • 0141907688 scopus 로고    scopus 로고
    • Common method biases in behavioral research: A critical review of the literature and recommended remedies
    • Podsakoff, P.M., MacKenzie, S.B., Lee, J.Y., Podsakoff, N.P., Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology 88:5 (2003), 879–903.
    • (2003) Journal of Applied Psychology , vol.88 , Issue.5 , pp. 879-903
    • Podsakoff, P.M.1    MacKenzie, S.B.2    Lee, J.Y.3    Podsakoff, N.P.4
  • 66
    • 84860299448 scopus 로고    scopus 로고
    • Big TAM in Oman: Exploring the promise of on-line banking, its adoption by customers and the challenges of banking in Oman
    • Riffai, M.M.M.A., Grant, K., Edgar, D., Big TAM in Oman: Exploring the promise of on-line banking, its adoption by customers and the challenges of banking in Oman. International Journal of Information Management 32:3 (2012), 239–250.
    • (2012) International Journal of Information Management , vol.32 , Issue.3 , pp. 239-250
    • Riffai, M.M.M.A.1    Grant, K.2    Edgar, D.3
  • 67
    • 77954835359 scopus 로고    scopus 로고
    • The moderating effect of gender in the adoption of Mobile banking
    • Riquelme, H.E., Rios, R.E., The moderating effect of gender in the adoption of Mobile banking. International Journal of Bank Marketing 28:5 (2010), 328–341.
    • (2010) International Journal of Bank Marketing , vol.28 , Issue.5 , pp. 328-341
    • Riquelme, H.E.1    Rios, R.E.2
  • 68
    • 84870589598 scopus 로고    scopus 로고
    • Diffusion of innovations
    • 5th ed. Free Press New York, NY
    • Rogers, E.M., Diffusion of innovations. 5th ed., 2003, Free Press, New York, NY.
    • (2003)
    • Rogers, E.M.1
  • 69
    • 84993077279 scopus 로고    scopus 로고
    • Adoption of Internet banking by Australian consumers: An empirical investigation
    • Sathye, M., Adoption of Internet banking by Australian consumers: An empirical investigation. International Journal of Bank Marketing 17:7 (1999), 324–334.
    • (1999) International Journal of Bank Marketing , vol.17 , Issue.7 , pp. 324-334
    • Sathye, M.1
  • 72
    • 85009924984 scopus 로고    scopus 로고
    • Jordan's internet users stand at 3.535 million: August 19, 2012
    • Available from: Accessed: 08 January 2014.
    • The Gulf Today, Jordan's internet users stand at 3.535 million: August 19, 2012. 2012 Available from: http://gulftoday.ae/portal/cf77a112-4874-4abe-bba8-4265dc1aa8c9.aspx. Accessed: 08 January 2014.
    • (2012)
    • The Gulf Today1
  • 73
    • 85009914308 scopus 로고    scopus 로고
    • Mobile phone penetration projected to reach 200%
    • Available from: Accessed: 25 December 2013
    • The Jordan Times, Mobile phone penetration projected to reach 200%. 2013 Available from: http://jordantimes.com/mobile-phone-penetration-projected-to-reach-200, Accessed: 25 December 2013.
    • (2013)
    • The Jordan Times1
  • 74
    • 9744271731 scopus 로고    scopus 로고
    • User acceptance of hedonic information systems
    • van der Heijden, H., User acceptance of hedonic information systems. MIS Quarterly 28:4 (2004), 695–704.
    • (2004) MIS Quarterly , vol.28 , Issue.4 , pp. 695-704
    • van der Heijden, H.1
  • 75
    • 0001577559 scopus 로고    scopus 로고
    • Creation of favorable user perceptions: exploring the role of intrinsic motivation
    • Venkatesh, V., Creation of favorable user perceptions: exploring the role of intrinsic motivation. MIS Quarterly 23:3 (1999), 239–260.
    • (1999) MIS Quarterly , vol.23 , Issue.3 , pp. 239-260
    • Venkatesh, V.1
  • 76
    • 1542382496 scopus 로고    scopus 로고
    • User acceptance of information technology: Toward a unified view
    • Venkatesh, V., Morris, M., Davis, G., Davis, F., User acceptance of information technology: Toward a unified view. MIS Quarterly 27:3 (2003), 425–478.
    • (2003) MIS Quarterly , vol.27 , Issue.3 , pp. 425-478
    • Venkatesh, V.1    Morris, M.2    Davis, G.3    Davis, F.4
  • 77
    • 84859868870 scopus 로고    scopus 로고
    • Consumer acceptance and use of information technology: Extending the unified theory of acceptance and use of technology
    • Venkatesh, V., Thong, J.Y.L., Xu, X., Consumer acceptance and use of information technology: Extending the unified theory of acceptance and use of technology. MIS Quarterly 36:1 (2012), 157–178.
    • (2012) MIS Quarterly , vol.36 , Issue.1 , pp. 157-178
    • Venkatesh, V.1    Thong, J.Y.L.2    Xu, X.3
  • 79
    • 78049519124 scopus 로고    scopus 로고
    • An investigation of consumer acceptance of M-banking
    • Wessels, L., Drennan, J., An investigation of consumer acceptance of M-banking. International Journal of Bank Marketing 28:7 (2010), 547–568.
    • (2010) International Journal of Bank Marketing , vol.28 , Issue.7 , pp. 547-568
    • Wessels, L.1    Drennan, J.2
  • 80
    • 0002367816 scopus 로고
    • Structural equation models with non-normal variables: problems and remedies
    • R.H. Hoyle Thousand Oaks CA: Sage Publications Ltd
    • West, S.G., Finch, J.F., Curran, P.J., Structural equation models with non-normal variables: problems and remedies. Hoyle, R.H., (eds.) Structural equation modelling: Concepts, issues, and applications, 1995, Thousand Oaks, CA: Sage Publications Ltd, 56–75.
    • (1995) Structural equation modelling: Concepts, issues, and applications , pp. 56-75
    • West, S.G.1    Finch, J.F.2    Curran, P.J.3
  • 81
    • 68149138514 scopus 로고    scopus 로고
    • Exploring adoption difficulties in mobile banking services
    • Yang, A.S., Exploring adoption difficulties in mobile banking services. Canadian Journal of Administrative Sciences 26:2 (2009), 136–149.
    • (2009) Canadian Journal of Administrative Sciences , vol.26 , Issue.2 , pp. 136-149
    • Yang, A.S.1
  • 82
    • 84872184217 scopus 로고    scopus 로고
    • Factors affecting individuals to adopt Mobile banking: Empirical evidence from the UTAUT model
    • Yu, C.S., Factors affecting individuals to adopt Mobile banking: Empirical evidence from the UTAUT model. Journal of Electronic Commerce Research 13:2 (2012), 104–121.
    • (2012) Journal of Electronic Commerce Research , vol.13 , Issue.2 , pp. 104-121
    • Yu, C.S.1
  • 83
    • 77955228405 scopus 로고    scopus 로고
    • Integrating TTF and UTAUT to explain Mobile banking user adoption
    • Zhou, T., Lu, Y., Wang, B., Integrating TTF and UTAUT to explain Mobile banking user adoption. Computers in Human Behavior 26:4 (2010), 760–767.
    • (2010) Computers in Human Behavior , vol.26 , Issue.4 , pp. 760-767
    • Zhou, T.1    Lu, Y.2    Wang, B.3
  • 84
    • 80054831464 scopus 로고    scopus 로고
    • An empirical examination of initial trust in Mobile banking
    • Zhou, T., An empirical examination of initial trust in Mobile banking. Internet Research 21:5 (2011), 527–540.
    • (2011) Internet Research , vol.21 , Issue.5 , pp. 527-540
    • Zhou, T.1
  • 85
    • 84860312594 scopus 로고    scopus 로고
    • Understanding users’ initial trust in Mobile banking: An elaboration likelihood perspective
    • Zhou, T., Understanding users’ initial trust in Mobile banking: An elaboration likelihood perspective. Computers in Human Behavior 28:4 (2012), 1518–1525.
    • (2012) Computers in Human Behavior , vol.28 , Issue.4 , pp. 1518-1525
    • Zhou, T.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.