Communication strategies to overcome functional and psychological resistance to Internet banking

International Journal of Information Management

Volumn 29, Issue 2, 2009, Pages 111-118

  Laukkanen, Tommi ^a   Sinkkonen, Suvi ^a   Laukkanen, Pekka ^a  

^a UNIVERSITY OF EASTERN FINLAND   (Finland)

Author keywords

Adoption; Banking; Consumer behavior; Internet; Resistance

Indexed keywords

CONSUMER BEHAVIOR; ELECTRIC RESISTANCE; ELECTRONIC COMMERCE; INTERNET; RESISTORS;

ADOPTION; BANKING; COMMUNICATION STRATEGY; CONSUMER RESISTANCE; INTERNET BANKING; POSTAL SURVEY; SERVICE PROVIDER;

INTERNET SERVICE PROVIDERS;

EID: 60949102814     PISSN: 02684012     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijinfomgt.2008.05.008     Document Type: Article

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