-
1
-
-
77955852774
-
The influence of C2C communications in online brand communities on customer purchase behavior
-
Adjei, M.T., Noble, S.M. and Noble, C.H. (2009), "The influence of C2C communications in online brand communities on customer purchase behavior", Academy of Marketing Science Journal, Vol. 38 No. 5, pp. 634-653.
-
(2009)
Academy of Marketing Science Journal
, vol.38
, Issue.5
, pp. 634-653
-
-
Adjei, M.T.1
Noble, S.M.2
Noble, C.H.3
-
2
-
-
34248145519
-
The impact of web quality and playfulness on user acceptance of online retailing
-
Ahn, T., Ryu, S. and Han, I. (2007), "The impact of web quality and playfulness on user acceptance of online retailing", Information & Management, Vol. 3 No. 7230, pp. 263-275.
-
(2007)
Information & Management
, vol.3
, Issue.7230
, pp. 263-275
-
-
Ahn, T.1
Ryu, S.2
Han, I.3
-
3
-
-
49449118388
-
When consumers love their brands: Exploring the concept and its dimensions
-
Albert, N., Merunka, D. and Valette-Florence, P. (2007), "When consumers love their brands: exploring the concept and its dimensions", Journal of Business Research, Vol. 61 No. 10, pp. 1062-1075.
-
(2007)
Journal of Business Research
, vol.61
, Issue.10
, pp. 1062-1075
-
-
Albert, N.1
Merunka, D.2
Valette-Florence, P.3
-
4
-
-
0037277182
-
E-satisfaction and e-loyalty: A contingency framework
-
Anderson, R.E. and Srinivasan, S.S. (2003), "E-satisfaction and e-loyalty: a contingency framework", Psychology & Marketing, Vol. 20 No. 2, pp. 123-138.
-
(2003)
Psychology & Marketing
, vol.20
, Issue.2
, pp. 123-138
-
-
Anderson, R.E.1
Srinivasan, S.S.2
-
5
-
-
0242351659
-
-
2nd ed., McGraw-Hill/Richard D. Irwin, New York, NY
-
Arnould, J.E., Price, L.L. and Zinkhan, G.L. (2002), Consumers, 2nd ed., McGraw-Hill/Richard D. Irwin, New York, NY.
-
(2002)
Consumers
-
-
Arnould, J.E.1
Price, L.L.2
Zinkhan, G.L.3
-
6
-
-
0040671852
-
Intentional social action in virtual communities
-
Bagozzi, R.P. and Dholakia, U.M. (2002), "Intentional social action in virtual communities", Journal of Interactive Marketing, Vol. 16 No. 2, pp. 2-21.
-
(2002)
Journal of Interactive Marketing
, vol.16
, Issue.2
, pp. 2-21
-
-
Bagozzi, R.P.1
Dholakia, U.M.2
-
7
-
-
51249177591
-
On the evaluation of structural equation models
-
Bagozzi, R.P. and Yi, Y. (1988), "On the evaluation of structural equation models", Journal of the Academy of Marketing Science, Vol. 16 No. 1, pp. 74-94.
-
(1988)
Journal of the Academy of Marketing Science
, vol.16
, Issue.1
, pp. 74-94
-
-
Bagozzi, R.P.1
Yi, Y.2
-
8
-
-
78751513528
-
The one thing you must get right when building a brand
-
Barwise, P. and Meehan, S. (2010), "The one thing you must get right when building a brand", Harvard Business Review, Vol. 16 No. 12, pp. 1-5.
-
(2010)
Harvard Business Review
, vol.16
, Issue.12
, pp. 1-5
-
-
Barwise, P.1
Meehan, S.2
-
9
-
-
43849085918
-
Trust and risk in e-government adoption
-
Belanger, A. and Carter, L. (2008), "Trust and risk in e-government adoption", Journal of Strategic, Vol. 17 No. 2, pp. 165-176.
-
(2008)
Journal of Strategic
, vol.17
, Issue.2
, pp. 165-176
-
-
Belanger, A.1
Carter, L.2
-
10
-
-
84986858036
-
Environmental color, consumer feelings, and purchase likelihood
-
Bellizzi, J.A. and Hite, R.E. (1992), "Environmental color, consumer feelings, and purchase likelihood", Psychology and Marketing, Vol. 9 No. 5, pp. 347-363.
-
(1992)
Psychology and Marketing
, vol.9
, Issue.5
, pp. 347-363
-
-
Bellizzi, J.A.1
Hite, R.E.2
-
11
-
-
0025397298
-
Comparative fit indexes in structural models
-
Bentler, P.M. (1990), "Comparative fit indexes in structural models", Psychological Bulletin, Vol. 107 No. 2, pp. 238-246. Berk, R.A. and Freedman, D.A. (1995/2003), "Statistical assumptions as empirical commitments", in Blomberg, T.G. and Cohen, S. (Eds), Law, Punishment, and Social Control: Essays in Honor of Sheldon Messinger, Aldine de Gruyter, NewYork, NY, pp. 245-258.
-
(1990)
Psychological Bulletin
, vol.107
, Issue.2
, pp. 245-258
-
-
Bentler, P.M.1
-
12
-
-
0002866667
-
Evaluation service encounters: The effect of physical surroundings and employee responses
-
Bitner, M.J. (1990), "Evaluation service encounters: the effect of physical surroundings and employee responses", Journal of Marketing, Vol. 54 No. 2, pp. 69-82.
-
(1990)
Journal of Marketing
, vol.54
, Issue.2
, pp. 69-82
-
-
Bitner, M.J.1
-
13
-
-
0003599402
-
-
Sage, Beverly Hills, CA
-
Blumler, J.G. and Katz, E. (1974), The Uses of Mass Communications, Sage, Beverly Hills, CA.
-
(1974)
The Uses of Mass Communications
-
-
Blumler, J.G.1
Katz, E.2
-
14
-
-
0012744422
-
Word-of-mouth effects on short-term and long-term product judgment
-
Bone, P.F. (1995), "Word-of-mouth effects on short-term and long-term product judgment", Journal of Business Research, Vol. 32 No. 3, pp. 213-223.
-
(1995)
Journal of Business Research
, vol.32
, Issue.3
, pp. 213-223
-
-
Bone, P.F.1
-
15
-
-
66249138096
-
Brand experience: What is it? How is it measured? Does it affect loyalty?
-
Brakus, J.J., Schmitt, B.H. and Zarantonello, L. (2009), "Brand experience: what is it? How is it measured? Does it affect loyalty?", Journal of Marketing, Vol. 73 No. 3, pp. 52-68.
-
(2009)
Journal of Marketing
, vol.73
, Issue.3
, pp. 52-68
-
-
Brakus, J.J.1
Schmitt, B.H.2
Zarantonello, L.3
-
16
-
-
66249114058
-
Experiential attributes and consumer judgments
-
Schmitt, B.H. and Rogers D. (Eds), Edward Elgar, Northampton, MA
-
Brakus, J.J., Schmitt, B.H. and Zhang, S. (2008), "Experiential attributes and consumer judgments", in Schmitt, B.H. and Rogers D. (Eds), Handbook on Brand and Experience Management, Edward Elgar, Northampton, MA, pp. 174-187.
-
(2008)
Handbook on Brand and Experience Management
, pp. 174-187
-
-
Brakus, J.J.1
Schmitt, B.H.2
Zhang, S.3
-
17
-
-
0001233581
-
Alternative ways of assessing model fit
-
Sage, Newbury Park, CA
-
Browne, M.W. and Cudeck, R. (1993), "Alternative ways of assessing model fit", Testing Structural Equation Models, Sage, Newbury Park, CA, pp. 136-162.
-
(1993)
Testing Structural Equation Models
, pp. 136-162
-
-
Browne, M.W.1
Cudeck, R.2
-
18
-
-
0030439785
-
The report of the Ecological Society of America Committee on the scientific basis for ecosystemmanagement
-
Carpenter., S., Christensen, N.L., Bartuska, A.M., Brown, A.H., Antonio, C.D., Francis, R., Franklin, J.F., MacMahon, J.A., Noss, R.F., Parsons, D.J., Peterson, C.H., Turner, M.G. and Woodmansee, R.G. (2005), "The report of the Ecological Society of America Committee on the scientific basis for ecosystemmanagement", Ecological Applications, Vol. 6 No. 3, pp. 665-691.
-
(2005)
Ecological Applications
, vol.6
, Issue.3
, pp. 665-691
-
-
Carpenter, S.1
Christensen, N.L.2
Bartuska, A.M.3
Brown, A.H.4
Antonio, C.D.5
Francis, R.6
Franklin, J.F.7
MacMahon, J.A.8
Noss, R.F.9
Parsons, D.J.10
Peterson, C.H.11
Turner, M.G.12
Woodmansee, R.G.13
-
19
-
-
33646594990
-
Some antecedents and outcomes of brand love
-
Carroll, B.A. and Ahuvia, A.C. (2006), "Some antecedents and outcomes of brand love", Market Letters, Vol. 17 No. 2, pp. 79-89.
-
(2006)
Market Letters
, vol.17
, Issue.2
, pp. 79-89
-
-
Carroll, B.A.1
Ahuvia, A.C.2
-
20
-
-
0003396332
-
-
3rd ed., John Wiley & Sons, New York, NY
-
Cochran, W.G. (1977), Sampling Techniques, 3rd ed., John Wiley & Sons, New York, NY.
-
(1977)
Sampling Techniques
-
-
Cochran, W.G.1
-
22
-
-
0034337149
-
Building store loyalty through store brands
-
Corstjens, M. and Lal, R. (2000), "Building store loyalty through store brands", Journal of Marketing Research, Vol. 37 No. 3, pp. 281-292.
-
(2000)
Journal of Marketing Research
, vol.37
, Issue.3
, pp. 281-292
-
-
Corstjens, M.1
Lal, R.2
-
23
-
-
55249087535
-
Perceived usefulness, perceived ease of use and user acceptance of information technology
-
Davis, F.D. (1989), "Perceived usefulness, perceived ease of use and user acceptance of information technology", MIS Quarterly, Vol. 13 No. 3, pp. 319-340.
-
(1989)
MIS Quarterly
, vol.13
, Issue.3
, pp. 319-340
-
-
Davis, F.D.1
-
24
-
-
43949170577
-
User acceptance of information technology: Systems characteristics, user perceptions and behaviroal impacts
-
Davis, F.D. (1993), "User acceptance of information technology: systems characteristics, user perceptions and behaviroal impacts", International Journal of Man-Machine Studies, Vol. 38 No. 3, pp. 475-487.
-
(1993)
International Journal of Man-Machine Studies
, vol.38
, Issue.3
, pp. 475-487
-
-
Davis, F.D.1
-
25
-
-
0032223724
-
Lessons form the early adopters of web groupware
-
Dennis, A.R., Pootheri, S.K. and Natarajan, V.L. (1998), "Lessons form the early adopters of web groupware", Journal of Management Information Systems, Vol. 14 No. 4, pp. 65-86.
-
(1998)
Journal of Management Information Systems
, vol.14
, Issue.4
, pp. 65-86
-
-
Dennis, A.R.1
Pootheri, S.K.2
Natarajan, V.L.3
-
27
-
-
14644436741
-
A social influence model of consumer participation in network- and small-group-based virtual communities
-
Dholakia, U.M., Bagozzi, R.P. and Pearo, L.K. (2003), "A social influence model of consumer participation in network- and small-group-based virtual communities", Intern. J. of Research in Marketing, Vol. 21 No. 3, pp. 241-263.
-
(2003)
Intern. J. of Research in Marketing
, vol.21
, Issue.3
, pp. 241-263
-
-
Dholakia, U.M.1
Bagozzi, R.P.2
Pearo, L.K.3
-
28
-
-
0344379035
-
Reference guide on survey research
-
2nd ed., Federal Judicial Centre, Washington, DC
-
Diamond, S.S. (2000), "Reference guide on survey research", Reference Manual on Scientific Evidence, 2nd ed., Federal Judicial Centre, Washington, DC, pp. 229-276.
-
(2000)
Reference Manual on Scientific Evidence
, pp. 229-276
-
-
Diamond, S.S.1
-
29
-
-
0039013204
-
How word of mouth advertising works
-
Dichter, E. (1966), "How word of mouth advertising works", Harvard Business Review, Vol. 16 No. 6, pp. 147-166.
-
(1966)
Harvard Business Review
, vol.16
, Issue.6
, pp. 147-166
-
-
Dichter, E.1
-
30
-
-
77956653546
-
Stop trying to delight yours customers
-
Dixon, M., Freeman, K. and Toman, N. (2010), "Stop trying to delight yours customers", Harvard Business Review, Vol. 88 Nos 7/8, pp. 1-8.
-
(2010)
Harvard Business Review
, vol.88
, Issue.7-8
, pp. 1-8
-
-
Dixon, M.1
Freeman, K.2
Toman, N.3
-
31
-
-
84870159064
-
Trust and privacy concern within social networking sites: A comparison of Facebook & MySpace
-
Dwyer, C., Hiltz, S. and Passerini, K. (2007), "Trust and privacy concern within social networking sites: a comparison of Facebook & MySpace", Proceedings of the 13th Americas Conference on Information Systems, Keystone, CO, August 9-12.
-
(2007)
Proceedings of the 13th Americas Conference on Information Systems, Keystone, CO, August 9-12
-
-
Dwyer, C.1
Hiltz, S.2
Passerini, K.3
-
32
-
-
0030148759
-
A structural model of end user computing satisfaction and user performance
-
Etezadi-Amoli, J. and Farhoomand, A.F. (1996), "A structural model of end user computing satisfaction and user performance", Information & Management, Vol. 30 No. 2, pp. 65-73.
-
(1996)
Information & Management
, vol.30
, Issue.2
, pp. 65-73
-
-
Etezadi-Amoli, J.1
Farhoomand, A.F.2
-
33
-
-
0034747495
-
Internet use in the contemporary media environment
-
Flanagin, A.J. and Metzger, M.J. (2001), "Internet use in the contemporary media environment", Human communication Research, Vol. 27 No. 1, pp. 153-181.
-
(2001)
Human communication Research
, vol.27
, Issue.1
, pp. 153-181
-
-
Flanagin, A.J.1
Metzger, M.J.2
-
35
-
-
0031249984
-
Effect of color as an executional cue in advertising: They are in the Shade
-
Gorn, G.J., Chattopadhyay, A., Yi, T. and Dahl, D.W. (1997), "Effect of color as an executional cue in advertising: they are in the Shade",Management Science, Vol. 43 No. 10, pp. 1387-1400.
-
(1997)
Management Science
, vol.43
, Issue.10
, pp. 1387-1400
-
-
Gorn, G.J.1
Chattopadhyay, A.2
Yi, T.3
Dahl, D.W.4
-
36
-
-
47249126771
-
Service loyalty an integrative model and examination across service contexts
-
Han, X., Kwortnik, R.J. and Wang, C. (2008), "Service loyalty an integrative model and examination across service contexts", Journal of Service Research, Vol. 11 No. 1, pp. 22-42.
-
(2008)
Journal of Service Research
, vol.11
, Issue.1
, pp. 22-42
-
-
Han, X.1
Kwortnik, R.J.2
Wang, C.3
-
37
-
-
2342475240
-
Electronic word of mouth via consumer-opinion platform: What motivates consumers to articulate themselves on the internet?
-
Hennig-Thurau, T., Gwinner, K.P. and Gremler, D.D. (2004), "Electronic word of mouth via consumer-opinion platform: what motivates consumers to articulate themselves on the internet?", Journal of Interactive Marketing, Vol. 18 No. 1, pp. 38-52.
-
(2004)
Journal of Interactive Marketing
, vol.18
, Issue.1
, pp. 38-52
-
-
Hennig-Thurau, T.1
Gwinner, K.P.2
Gremler, D.D.3
-
38
-
-
0036015255
-
Building brand equity through corporate societal marketing
-
Hoeffler, S. and Keller, K.L. (2002), "Building brand equity through corporate societal marketing", Journal of Public Policy & Marketing, Vol. 21 No. 1, pp. 78-89.
-
(2002)
Journal of Public Policy & Marketing
, vol.21
, Issue.1
, pp. 78-89
-
-
Hoeffler, S.1
Keller, K.L.2
-
39
-
-
38649111049
-
Acceptance of blog usage: The roles of technology acceptance, social influence and knowledge sharing motivation
-
Hsu, C.L. and Lin, J.C.C. (2008), "Acceptance of blog usage: the roles of technology acceptance, social influence and knowledge sharing motivation", Information & Management, Vol. 45 No. 1, pp. 65-74.
-
(2008)
Information & Management
, vol.45
, Issue.1
, pp. 65-74
-
-
Hsu, C.L.1
Lin, J.C.C.2
-
40
-
-
67650706330
-
Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives
-
Hu, L.T. and Bentler, P.M. (1999), "Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives", Structural Equation Modeling: A Multidisciplinary Journal, Vol. 6 No. 1, pp. 1-55.
-
(1999)
Structural Equation Modeling: A Multidisciplinary Journal
, vol.6
, Issue.1
, pp. 1-55
-
-
Hu, L.T.1
Bentler, P.M.2
-
41
-
-
0002448759
-
CS/D: Overview and future research directions
-
Hunt K.H. (Ed.), Marketing Science Institute, Cambridge, MA
-
Hunt, H.K. (1977), "CS/D: overview and future research directions", Conceptualization and Measurement of Customer Satisfaction and Dissatisfaction, in Hunt K.H. (Ed.), Marketing Science Institute, Cambridge, MA, pp. 455-480.
-
(1977)
Conceptualization and Measurement of Customer Satisfaction and Dissatisfaction
, pp. 455-480
-
-
Hunt, H.K.1
-
42
-
-
0012361226
-
Trust, brand equity and brand reality in internet business relationships: An interdisciplinary approach
-
Jevons, C. and Gabbott, M. (2000), "Trust, brand equity and brand reality in internet business relationships: an interdisciplinary approach", Journal of Marketing Management, Vol. 16 No. 6, pp. 619-635.
-
(2000)
Journal of Marketing Management
, vol.16
, Issue.6
, pp. 619-635
-
-
Jevons, C.1
Gabbott, M.2
-
43
-
-
77955576088
-
-
(accessed July 5, 2011)
-
Jonassen, D.H., Peck, K.C. and Wilson, B.G. (1998), "Creating technology-supported learning communities", available at: http://carbon.cudenver.edu/Bbwilson/learncomm.html (accessed July 5, 2011).
-
(1998)
Creating technology-supported learning communities
-
-
Jonassen, D.H.1
Peck, K.C.2
Wilson, B.G.3
-
44
-
-
0000189995
-
Memory factors in advertising: The effect of advertising retrieval cues on brand evaluations
-
Keller, K.L. (1987), "Memory factors in advertising: the effect of advertising retrieval cues on brand evaluations", Journal of Consumer-Based Brand Equity, Journal of Marketing, Vol. 57 No. 3, pp. 1-22.
-
(1987)
Journal of Consumer-Based Brand Equity, Journal of Marketing
, vol.57
, Issue.3
, pp. 1-22
-
-
Keller, K.L.1
-
46
-
-
23844533836
-
Internet use and gratifications: A structural equation model of interactive advertising
-
Ko, H., Cho, C.H. and Roberts, M.S. (2005), "Internet use and gratifications: a structural equation model of interactive advertising", Journal of Advertising, Vol. 34 No. 2, pp. 57-70.
-
(2005)
Journal of Advertising
, vol.34
, Issue.2
, pp. 57-70
-
-
Ko, H.1
Cho, C.H.2
Roberts, M.S.3
-
47
-
-
0026410890
-
A frame for marketing image management
-
Kolter, P. (1991), "A frame for marketing image management", Sloan Manage Rev., Vol. 32 No. 2, pp. 94-104.
-
(1991)
Sloan Manage Rev
, vol.32
, Issue.2
, pp. 94-104
-
-
Kolter, P.1
-
48
-
-
77955576130
-
The computer-mediated communication network: Exploring the linkage between the online community and social capital
-
Lee, J. and Lee, H. (2010), "The computer-mediated communication network: exploring the linkage between the online community and social capital", New Media & Society, Vol. 12 No. 5, pp. 711-727.
-
(2010)
New Media & Society
, vol.12
, Issue.5
, pp. 711-727
-
-
Lee, J.1
Lee, H.2
-
49
-
-
38649123379
-
Determinants of accepting wireless mobile data services in China
-
Lu, J., Liu, C., Yu, C.S. and Wang, K.L. (2008), "Determinants of accepting wireless mobile data services in China", Information & Management, Vol. 45 No. 1, pp. 52-64.
-
(2008)
Information & Management
, vol.45
, Issue.1
, pp. 52-64
-
-
Lu, J.1
Liu, C.2
Yu, C.S.3
Wang, K.L.4
-
50
-
-
0036001749
-
Building brand community
-
McAlexander, J.H., Schouten, J.W. and Koenig, H.F. (2002), "Building brand community", Journal of Marketing, Vol. 66 No. 1, pp. 38-54.
-
(2002)
Journal of Marketing
, vol.66
, Issue.1
, pp. 38-54
-
-
McAlexander, J.H.1
Schouten, J.W.2
Koenig, H.F.3
-
51
-
-
0000521694
-
Causes and consequences of social interaction on the internet: A conceptual framework
-
McKenna, K.Y. and Bargh, J.A. (1999), "Causes and consequences of social interaction on the internet: a conceptual framework", Media Psychology, Vol. 1 No. 3, pp. 249-269.
-
(1999)
Media Psychology
, vol.1
, Issue.3
, pp. 249-269
-
-
McKenna, K.Y.1
Bargh, J.A.2
-
53
-
-
0038225705
-
Phenotypic diversity influences ecosystem functioning in an OAK Sandhills Community
-
Madritch, M.D. and Hunter, M.D. (2002), "Phenotypic diversity influences ecosystem functioning in an OAK Sandhills Community", Institute of Ecology, Vol. 83 No. 8, pp. 2084-2090.
-
(2002)
Institute of Ecology
, vol.83
, Issue.8
, pp. 2084-2090
-
-
Madritch, M.D.1
Hunter, M.D.2
-
54
-
-
33750317961
-
Application of confirmatory factor analysis to the study of self-concept: First and higher order factor models and their invariance across groups
-
Marsh, H.W. and Hovecar, D. (1985), "Application of confirmatory factor analysis to the study of self-concept: first and higher order factor models and their invariance across groups", Psychological Bulletin, Vol. 97 No. 3, pp. 562-582.
-
(1985)
Psychological Bulletin
, vol.97
, Issue.3
, pp. 562-582
-
-
Marsh, H.W.1
Hovecar, D.2
-
55
-
-
0001816371
-
An evaluation of incremental fit indices: A clarification of mathematical and empirical properties
-
Marsh, H.W., Balla, J.R. and Hau, K.T. (1996), "An evaluation of incremental fit indices: a clarification of mathematical and empirical properties", Advanced Structural Equation Modeling: Issues and Techniques, pp. 562-582.
-
(1996)
Advanced Structural Equation Modeling: Issues and Techniques
, pp. 562-582
-
-
Marsh, H.W.1
Balla, J.R.2
Hau, K.T.3
-
56
-
-
3943069920
-
How the use of color in advertising affects attitudes: The influence of processing motivation and cognitive demands
-
Meyers-Levy, J. and Peracchio, L.A. (1995), "How the use of color in advertising affects attitudes: the influence of processing motivation and cognitive demands", Journal of Consumer Research, Vol. 22 No. 2, pp. 121-138.
-
(1995)
Journal of Consumer Research
, vol.22
, Issue.2
, pp. 121-138
-
-
Meyers-Levy, J.1
Peracchio, L.A.2
-
57
-
-
38349115167
-
Evaluation of goodness-of-fit indices for structural equation models
-
Mulaik, S.A. (1989), "Evaluation of goodness-of-fit indices for structural equation models", Psychological Bulletin, Vol. 105 No. 3, pp. 430-445.
-
(1989)
Psychological Bulletin
, vol.105
, Issue.3
, pp. 430-445
-
-
Mulaik, S.A.1
-
58
-
-
0035531893
-
Brand community
-
Muñiz, A.M. Jr and O'Guinn, T.C. (2001), "Brand community", Journal of Consumer Research, Vol. 27 No. 4, pp. 412-432.
-
(2001)
Journal of Consumer Research
, vol.27
, Issue.4
, pp. 412-432
-
-
Muñiz, A.M.1
O'Guinn, T.C.2
-
59
-
-
0035538797
-
Sociability interpersonal relations, and the internet
-
Nie, N.H. (2001), "Sociability interpersonal relations, and the internet", American Behavioral Scientist, Vol. 45 No. 3, pp. 420-435.
-
(2001)
American Behavioral Scientist
, vol.45
, Issue.3
, pp. 420-435
-
-
Nie, N.H.1
-
61
-
-
0035290495
-
The role of desires and anticipated emotions in goal-directed behaviors: A model of goal-directed behavior
-
Perigini, M. and Bagozzi, R.P. (2001), "The role of desires and anticipated emotions in goal-directed behaviors: a model of goal-directed behavior", British Journal of Social Psychology, Vol. 40, pp. 79-98.
-
(2001)
British Journal of Social Psychology
, vol.40
, pp. 79-98
-
-
Perigini, M.1
Bagozzi, R.P.2
-
62
-
-
0003837878
-
-
Harvard Business School Press, Boston, MA
-
Reicheld, F.F. (1996), The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value, Harvard Business School Press, Boston, MA.
-
(1996)
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
-
-
Reicheld, F.F.1
-
63
-
-
0025486182
-
Zero defections: Quality comes to services
-
Reichheld, F.E. and Sasser, W.E. (1990), "Zero defections: quality comes to services", Harvard Business Review, Vol. 68 No. 5, pp. 105-111.
-
(1990)
Harvard Business Review
, vol.68
, Issue.5
, pp. 105-111
-
-
Reichheld, F.E.1
Sasser, W.E.2
-
64
-
-
21344452984
-
Virtual community attraction: Why people hang out online
-
(accessed June 28, 2005)
-
Ridings, C.M. and Gefen, D. (2004), "Virtual community attraction: why people hang out online", Journal of Computer-Mediated Communications, Vol. 10 No. 1, available at: http://jcmc. indinan.edu/vol10/issue/ridings_gefen.html (accessed June 28, 2005).
-
(2004)
Journal of Computer-Mediated Communications
, vol.10
, Issue.1
-
-
Ridings, C.M.1
Gefen, D.2
-
65
-
-
0003440808
-
-
The Free Press, New York, NY
-
Schmitt, B.H. (1999), Experiential Marketing: How to Get Customer to Sense, Feel, Think, Act, and Relate to Your Company and Brands, The Free Press, New York, NY.
-
(1999)
Experiential Marketing: How to Get Customer to Sense, Feel, Think, Act, and Relate to Your Company and Brands
-
-
Schmitt, B.H.1
-
66
-
-
0042356125
-
Customer/brand loyalty in an interactive marketplace
-
Schultz, D. (2000), "Customer/brand loyalty in an interactive marketplace", Journal of Advertising Research, Vol. 40 No. 3, pp. 41-53.
-
(2000)
Journal of Advertising Research
, vol.40
, Issue.3
, pp. 41-53
-
-
Schultz, D.1
-
67
-
-
0002221276
-
Consumer compliant intention and behavior: A review and prospect
-
Singh, J. (1988), "Consumer compliant intention and behavior: a review and prospect", Journal of Marketing, Vol. 52 No. 1, pp. 93-107.
-
(1988)
Journal of Marketing
, vol.52
, Issue.1
, pp. 93-107
-
-
Singh, J.1
-
68
-
-
25844456299
-
Determining uses and gratification for the internet
-
Stafford, T.F., Stafford, M.R. and Schkade, L.L. (2004), "Determining uses and gratification for the internet", Decision Science, Vol. 35 No. 2, pp. 259-288.
-
(2004)
Decision Science
, vol.35
, Issue.2
, pp. 259-288
-
-
Stafford, T.F.1
Stafford, M.R.2
Schkade, L.L.3
-
69
-
-
0010335445
-
Word of mouth communications: A motivational analysis
-
Sundaram, D.S., Mitra, K. and Webster, C. (1998), "Word of mouth communications: a motivational analysis", Advances in Consumer Research, Vol. 25 No. 1, pp. 527-531.
-
(1998)
Advances in Consumer Research
, vol.25
, Issue.1
, pp. 527-531
-
-
Sundaram, D.S.1
Mitra, K.2
Webster, C.3
-
70
-
-
0000455143
-
Postpurchase communications by consumers
-
Winter
-
Swan, J.D. and Oliver, R.L. (1989), "Postpurchase communications by consumers", Journal of Retailing, Vol. 65, Winter, pp. 516-553.
-
(1989)
Journal of Retailing
, vol.65
, pp. 516-553
-
-
Swan, J.D.1
Oliver, R.L.2
-
72
-
-
22544436374
-
Integrated marketing as management of holistic consumer experience
-
Tsai, S.P. (2005), "Integrated marketing as management of holistic consumer experience", Business Horizons, Vol. 48 No. 5, pp. 431-441.
-
(2005)
Business Horizons
, vol.48
, Issue.5
, pp. 431-441
-
-
Tsai, S.P.1
-
73
-
-
0034559541
-
Determinants of perceived ease of use: Integrating control, intrinsic motivation, and emotion into the technology acceptance model
-
Venkatesh, V. (2000), "Determinants of perceived ease of use: integrating control, intrinsic motivation, and emotion into the technology acceptance model", Information Systems Research, Vol. 11 No. 4, pp. 342-365.
-
(2000)
Information Systems Research
, vol.11
, Issue.4
, pp. 342-365
-
-
Venkatesh, V.1
-
74
-
-
0033872521
-
A theoretical extension of the technology acceptance model: Four longitudinal field studies
-
Venkatesh, V. and Davis, F.D. (2000), "A theoretical extension of the technology acceptance model: four longitudinal field studies", Management Science, Vol. 46 No. 2, pp. 186-204.
-
(2000)
Management Science
, vol.46
, Issue.2
, pp. 186-204
-
-
Venkatesh, V.1
Davis, F.D.2
-
75
-
-
0032346787
-
The influence of unity and prototypicality on aesthetic responses to new product designs
-
Veryzer, R.W. Jr and Hutchinson, J.W. (1998), "The influence of unity and prototypicality on aesthetic responses to new product designs", Journal of Customer Research, Vol. 24 No. 4, pp. 374-394.
-
(1998)
Journal of Customer Research
, vol.24
, Issue.4
, pp. 374-394
-
-
Veryzer, R.W.1
Hutchinson, J.W.2
-
76
-
-
0000223957
-
Sociocognitive analysis of group decision making among consumers
-
Ward, J.C. and Reingen, P.H. (1990), "Sociocognitive analysis of group decision making among consumers", Journal of Consumer Research, Vol. 17 No. 3, pp. 245-263.
-
(1990)
Journal of Consumer Research
, vol.17
, Issue.3
, pp. 245-263
-
-
Ward, J.C.1
Reingen, P.H.2
-
77
-
-
0000922949
-
Product/consumption-based affective responses and postpurchase processes
-
Westbrook, R.A. (1987), "Product/consumption-based affective responses and postpurchase processes", Journal of Marketing Research, Vol. 24 No. 3, pp. 258-270.
-
(1987)
Journal of Marketing Research
, vol.24
, Issue.3
, pp. 258-270
-
-
Westbrook, R.A.1
-
78
-
-
0037496097
-
Learning communities: An alternative to designed instruction
-
(accessed May 2007)
-
Wilson, B. and Ryder, M. (1996), "Learning communities: an alternative to designed instruction", Proceedings of Selected Research and Development National Convention of Association for Educational Research and Technology, Indianapolis, IN, available at: http://carbon. cudenver.edu/Bmryder/dlc.html (accessed May 2007).
-
(1996)
Proceedings of Selected Research and Development National Convention of Association for Educational Research and Technology, Indianapolis, IN
-
-
Wilson, B.1
Ryder, M.2
-
79
-
-
0031478211
-
Dimension of brand personality
-
Aaker, J.L. (1997), "Dimension of brand personality", Journal of Marketing Research, Vol. 34 No. 3, pp. 347-356.
-
(1997)
Journal of Marketing Research
, vol.34
, Issue.3
, pp. 347-356
-
-
Aaker, J.L.1
-
80
-
-
0036710097
-
Multiple routes for social influence: The role of compliance, internalization, and social identity
-
Bagozzi, R.P. and Lee, K.H. (2002), "Multiple routes for social influence: the role of compliance, internalization, and social identity", Social Psychology Quarterly, Vol. 65 No. 3, pp. 226-247.
-
(2002)
Social Psychology Quarterly
, vol.65
, Issue.3
, pp. 226-247
-
-
Bagozzi, R.P.1
Lee, K.H.2
-
81
-
-
39449094834
-
Spatially bounded online social network and social capital: The role of Facebook
-
Ellison, N., Steinfield, C. and Lampe, C. (2006), "Spatially bounded online social network and social capital: the role of Facebook", Annual Conference of the international Communication Association, Dresden, June, pp. 1-37.
-
(2006)
Annual Conference of the international Communication Association, Dresden, June
, pp. 1-37
-
-
Ellison, N.1
Steinfield, C.2
Lampe, C.3
-
82
-
-
34547160289
-
Facebook in the crowd: Social searching vs social browsing
-
ACM Press, Banff, Alberta
-
Lampe, C., Ellison, N. and Steinfield, C. (2007), "Facebook in the crowd: social searching vs social browsing", In Proc. CSCW 2006 ACM Press, Banff, Alberta, pp. 167-170.
-
(2007)
Proc. CSCW 2006
, pp. 167-170
-
-
Lampe, C.1
Ellison, N.2
Steinfield, C.3
-
83
-
-
0027600502
-
Affect, cognition and awareness: Affective priming with optimal and suboptimal stimulus exposures
-
Murphy, S.T. and Zajonc, R.B. (1993), "Affect, cognition and awareness: affective priming with optimal and suboptimal stimulus exposures", Journal of Personality and Social Psychology, Vol. 64 No. 5, pp. 723-739.
-
(1993)
Journal of Personality and Social Psychology
, vol.64
, Issue.5
, pp. 723-739
-
-
Murphy, S.T.1
Zajonc, R.B.2
-
86
-
-
12944254316
-
The ties that bind: Measuring the strength of consumers' emotional attachments to brands
-
Thomson, M., MacInnis, D.J. and Park, C.W. (2005), "The ties that bind: measuring the strength of consumers' emotional attachments to brands", Journal of Consumer Psychology, Vol. 15 No. 1, pp. 77-91.
-
(2005)
Journal of Consumer Psychology
, vol.15
, Issue.1
, pp. 77-91
-
-
Thomson, M.1
MacInnis, D.J.2
Park, C.W.3
-
87
-
-
0000544724
-
Measuring the involvement construct
-
Zaichkowsky, J.L. (1985), "Measuring the involvement construct", Journal of Consumer Research, Vol. 12 No. 3, pp. 341-352.
-
(1985)
Journal of Consumer Research
, vol.12
, Issue.3
, pp. 341-352
-
-
Zaichkowsky, J.L.1
|