Customer preferred channel attributes in multi-channel electronic banking

International Journal of Retail and Distribution Management

Volumn 35, Issue 5, 2007, Pages 393-412

  Laukkanen, Tommi ^a  

^a UNIVERSITY OF EASTERN FINLAND   (Finland)

Author keywords

Banks; Consumer behaviour; Finland; Internet; Mobile communication systems; Virtual banking

Indexed keywords

EID: 34249091405     PISSN: 09590552     EISSN: None     Source Type: Journal    
DOI: 10.1108/09590550710743744     Document Type: Article

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