Roles of trust on rapport and satisfaction in services

Asia Pacific Journal of Marketing and Logistics

Volumn 26, Issue 4, 2014, Pages 566-578

  Kayeser Fatima, Johra ^a   Abdur Razzaque, Mohammed ^b  

^a UNIVERSITY OF NEW SOUTH WALES   (Australia)

^b UNIVERSITY OF NEW SOUTH WALES   (Australia)

Author keywords

Rapport; Satisfaction; Structural equation modelling; Trust

Indexed keywords

EID: 84946406258     PISSN: 13555855     EISSN: 17584248     Source Type: Journal    
DOI: 10.1108/APJML-01-2014-0013     Document Type: Article

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