Tellers versus technology in overall consumer satisfaction with banking services

Academy of Marketing Studies Journal

Volumn 12, Issue 1, 2008, Pages 117-131

  Simmers, Christina S ^a   Burman, Bidisha ^b   Haytko, Diana L ^a   Ellis, Christopher A ^a  

^a MISSOURI STATE UNIVERSITY   (United States)

^b APPALACHIAN STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 77953490657     PISSN: 10956298     EISSN: 15282678     Source Type: Journal    
DOI: None     Document Type: Article

References (20)

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