An expectation-confirmation model of continuance intention to use mobile instant messaging

Telematics and Informatics

Volumn 33, Issue 1, 2016, Pages 34-47

  Oghuma, Apollos Patricks ^a   Libaque Saenz, Christian Fernando ^b   Wong, Siew Fan ^c   Chang, Younghoon ^c  

^a Fed Min of Indust and Technology   (Nigeria)

^b UNIVERSIDAD DEL PACÍFICO   (Peru)

^c SUNWAY UNIVERSITY   (Malaysia)

Author keywords

Continuance intention to use; Expectation confirmation model; Mobile instant messaging (MIM) application; Perceived security; Perceived service quality; Perceived usability

Indexed keywords

MOBILE SECURITY; QUALITY OF SERVICE; USABILITY ENGINEERING; WORLD WIDE WEB;

CONTINUANCE INTENTIONS; EXPECTATION-CONFIRMATION MODELS; INSTANT MESSAGING; PERCEIVED SECURITIES; PERCEIVED SERVICE QUALITIES; PERCEIVED USABILITY;

MESSAGE PASSING;

EID: 84933073893     PISSN: 07365853     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.tele.2015.05.006     Document Type: Article

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