Revenue and Profit Implications of Industrial Service Strategies

Journal of Service Research

Volumn 17, Issue 1, 2014, Pages 23-39

  Eggert, Andreas ^a,b   Hogreve, Jens ^c   Ulaga, Wolfgang ^d   Muenkhoff, Eva ^a  

^a UNIVERSITY OF PADERBORN   (Germany)

^b NEWCASTLE UNIVERSITY BUSINESS SCHOOL   (United Kingdom)

^c CATHOLIC UNIVERSITY OF EICHSTÄTT INGOLSTADT   (Germany)

^d IMD   (Switzerland)

Author keywords

financial performance; industrial service strategies; latent growth curve modeling; services supporting the clients' actions (SSCs); services supporting the supplier's products (SSPs)

Indexed keywords

EID: 84891613140     PISSN: 10946705     EISSN: 15527379     Source Type: Journal    
DOI: 10.1177/1094670513485823     Document Type: Article

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