Towards an improved understanding of industrial services: Quality dimensions and their impact on buyer-seller relationships

Journal of Business-to-Business Marketing

Volumn 6, Issue 2, 1999, Pages 39-71

  Homburg, Christian ^a   Garbe, Bernd ^a  

^a UNIVERSITY OF MANNHEIM   (Germany)

Author keywords

Industrial services; Service quality; Servicing customers

Indexed keywords

EID: 0042246786     PISSN: 1051712X     EISSN: 15470628     Source Type: Journal    
DOI: 10.1300/J033v06n02_02     Document Type: Article

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