Understanding the travel experience and its impact on attitudes, emotions and loyalty towards the transportation provider-A quantitative study with mid-distance bus trips

Transport Policy

Volumn 31, Issue , 2014, Pages 35-46

  Carreira, Rui ^a   Patrício, Lia ^a   Natal Jorge, Renato ^a   Magee, Chris ^b  

^a UNIVERSITY OF PORTO   (Portugal)

^b MASSACHUSETTS INSTITUTE OF TECHNOLOGY   (United States)

Author keywords

Cognitive; Emotional; Holistic travel experience; Loyalty; Scale development

Indexed keywords

BUS TRANSPORT; COGNITION; HOLISTIC APPROACH; TRANSPORT VEHICLE; TRANSPORTATION POLICY; TRANSPORTATION SYSTEM; TRAVEL BEHAVIOR;

EID: 84890853046     PISSN: 0967070X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.tranpol.2013.11.006     Document Type: Article

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