Understanding attitudes towards public transport and private car: A qualitative study

Transport Policy

Volumn 14, Issue 6, 2007, Pages 478-489

  Beirão, Gabriela ^a   Sarsfield Cabral, J A ^a  

^a UNIVERSITY OF PORTO   (Portugal)

Author keywords

Portugal.; Private car; Public transport; Qualitative research; Service quality; Travel attitudes

Indexed keywords

AUTOMOBILE; PUBLIC ATTITUDE; PUBLIC TRANSPORT; QUALITATIVE ANALYSIS; SERVICE PROVISION; TRANSPORTATION PLANNING;

EID: 35648957796     PISSN: 0967070X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.tranpol.2007.04.009     Document Type: Article

References (48)

1. Ajzen I. The theory of planned behavior. Organizational Behavior and Human Decision Processes 50 2 (1991) 179-211
2. Anable J. 'Complacent car addicts' or 'aspiring environmentalists'? Identifying travel behaviour segments using attitude theory. Transport Policy 12 1 (2005) 65-78
3. Anderson, S., Stradling, S.G., 2004. Attitudes towards car use and modal shift in scotland. National Centre for Social Research (Natcen) Scotland, Transport Research Institute.
4. Andreassen T.W. Dissatisfaction with public services: the case of public transportation. Journal of Services Marketing 9 5 (1995) 30-41
5. Ayako T., and Satoshi F. Promoting public transport using marketing techniques in mobility management and verifying their quantitative effects. Transportation 34 1 (2007) 37-49
6. Bates J., Polak J., Jones P., and Cook A. The valuation of reliability for personal travel. Transportation Research Part E 37 2-3 (2001) 191-229
7. Beale J.R., and Bonsall P.W. Marketing in the bus industry: a psychological interpretation of some attitudinal and behavioural outcomes. Transportation Research Part F (2006) 10.1016/j.trf.2006.11.001
8. Ben-Akiva M., and Morikawa T. Comparing ridership attraction of rail and bus. Transport Policy 9 2 (2002) 107-116
9. Brown B.B., Werner C.M., and Kim N. Personal and contextual factors supporting the switch to transit use: evaluating a natural transit intervention. Analyses of Social Issues and Public Policy 3 1 (2003) 139-160
10. Clifton, K.J., Handy, S.L., 2001. Qualitative methods in travel behaviour research. Paper presented at the International Conference on Transport Survey Quality and Innovation, Kruger National Park, South Africa, August 2001.
11. Edvardsson B. Causes of customer dissatisfaction-studies of public transport by the critical-incident method. Managing Service Quality 8 3 (1998) 189-197
12. Friman M., and Gärling T. Frequency of negative critical incidents and satisfaction with public transport services. II. Journal of Retailing and Consumer Services 8 2 (2001) 105-114
13. Friman M., Edvardsson B., and Gärling T. Frequency of negative critical incidents and satisfaction with public transport services. I. Journal of Retailing and Consumer Services 8 2 (2001) 95-104
14. Fujii, S., Gärling, T., 2005. Temporary structural change: a strategy to break car-use habit and promote public transport. In: Selected Proceedings of Traffic and Transportation Psychology 2004.
15. Fujii S., and Kitamura R. What does a one-month free bus ticket do to habitual drivers? An experimental analysis of habit and attitude change. Transportation 30 1 (2003) 81-95
16. Gardner B., and Abraham C. What drives car use? A grounded theory analysis of commuters' reasons for driving. Transportation Research Part F 10 3 (2007) 187-200
17. Gärling T., and Schuitema G. Travel demand management targeting reduced private car use: effectiveness, public acceptability and political feasibility. Journal of Social Issues 63 1 (2007) 139-153
18. Glaser B., and Strauss A. Discovery of grounded theory (1967), Aldine, Chicago, IL
19. Golob T.F., and Hensher D.A. Greenhouse gas emissions and australian commuters' attitudes and behavior concerning abatement policies and personal involvement. Transportation Research Part D 3 1 (1998) 1-18
20. Grosvenor, T., 2000. Qualitative research in the transport sector. Resource paper for the workshop on qualitative/quantitative methods. Proceedings of an International Conference on Transport Survey Quality and Innovation. Grainau, Germany, Transportation Research E-Circular, Number E-C008, August 2000.
21. Guiver J.W. Modal talk: discourse analysis of how people talk about bus and car travel. Transportation Research Part A 41 3 (2007) 233-248
22. Hagman O. Mobilizing meanings of mobility: car users' constructions of the goods and bads of car use. Transportation Research Part D 8 1 (2003) 1-9
23. Handy S., Weston L., and Mokhtarian P.L. 'Driving by choice or necessity?. Transportation Research Part A 39 2-3 (2005) 183-203
24. Hensher D.A. The imbalance between car and public transport use in urban Australia: why does it exist?. Transport Policy 5 4 (1998) 193-204
25. Hensher D.A., Stopher P., and Bullock P. Service quality-developing a service quality index in the provision of commercial bus contracts. Transportation Research Part A 37 6 (2003) 499-517
26. Hine J., and Scott J. Seamless, accessible travel: users' views of the public transport journey and interchange. Transport Policy 7 3 (2000) 217-226
27. Hiscock R., Macintyre S., Kearns A., and Ellaway A. 'Means of transport and ontological security: do cars provide psycho-social benefits to their users?. Transportation Research Part D 7 2 (2002) 119-135
28. Ibrahim M.F. Car ownership and attitudes towards transport modes for shopping purposes in Singapore. Transportation 30 4 (2003) 435-457
29. INE 2003. Movimentos pendulares na área metropolitana do porto 1991-2001, deslocações entre o local de residência e o local de trabalho/estudo'. Estatística, Instituto Nacional de Estatística.
30. Jakobsson C., Fujii S., and Gärling T. Effects of economic disincentives on private car use. Transportation 29 4 (2002) 349-370
31. Jensen M. Passion and heart in transport-a sociological analysis on transport behaviour. Transport Policy 6 1 (1999) 19-33
32. König, A., 2002. The reliability of the transportation system and its influence on the choice behaviour. Paper presented at the 2nd Swiss Transport Research Conference, Monte Verità, Ascona, March 2002.
33. Mokhtarian P.L., Salomon I., and Redmond L.S. Understanding the demand for travel: it's not purely 'derived'. Innovation: The European Journal of Social Sciences 14 1 (2001) 355-380
34. MOTIF 1998. Market orientated transport in focus. Transport Research Fourth Framework Programme, Office for Official Publications of the European Communities.
35. Outwater, M.L., Castleberry, S., Shiftan, Y., Ben Akiva, M., Zhou, Y.S., Kuppam, A., 2003. Use of structural equation modeling for an attitudinal market segmentation approach to mode choice and ridership forecasting. Paper presented at the 10th International Conference on Travel Behaviour Research, Lucerne, Switzerland, August 2003.
36. Parasuraman A., Zeithaml V.A., and Berry L.L. A conceptual model of service quality and its implications for future research. Journal of Marketing 49 4 (1985) 41
37. Parkany, E., Gallagher, R., Viveiros, P., 2005. Are attitudes important in travel choices? Paper presented at the Transportation Research Board Annual Meeting, January 2005.
38. Patton M.Q. Qualitative evaluation and research methods (1990), Sage Publications, Newbury Park, CA
39. Prioni P., and Hensher D.A. Measuring service quality in scheduled bus services. Journal of Public Transportation 3 2 (2000) 51-74
40. QUATTRO 1998. Quality approach in tendering urban public transport operations. Transport Research Fourth Framework Programme, Office for Official Publications of the European Communities.
41. Steg L. Car use: lust and must. Instrumental, symbolic and affective motives for car use. Transportation Research Part A: Policy and Practice 39 2-3 (2005) 147-162
42. STIMULUS 1999. Segmentation for transport in markets using latent user psychological structures. Transport Research Fourth Framework Programme, Office for Official Publications of the European Communities.
43. Stradling S.G. Reducing car dependence. In: Hine J., and Preston J. (Eds). Integrated Futures and Transport Choices (2003), Ashgate Publications, Aldershot
44. Strauss A., and Corbin J. Basics of qualitative research: Techniques and procedures for developing grounded theory (1998), Sage Publications, Thousand Oaks, CA
45. Swanson J., Ampt L., and Jones P. Measuring bus passenger preferences. Traffic Engineering and Control 38 6 (1997) 330-336
46. Tertoolen G., Van Kreveld D., and Verstraten B. Psychological resistance against attempts to reduce private car use. Transportation Research Part A 32 3 (1998) 171-181
47. Thogersen J. Understanding repetitive travel mode choices in a stable context: a panel study approach. Transportation Research Part A 40 8 (2006) 621-638
48. Thorpe N., Hills P., and Jaensirisak S. Public attitudes to TDM measures: a comparative study. Transport Policy 7 4 (2000) 243-257