A classification tree approach to identify key factors of transit service quality

Expert Systems with Applications

Volumn 39, Issue 12, 2012, Pages 11164-11171

  De Oña, Juan ^a   De Oña, Rocio ^a   Calvo, Francisco J ^a  

^a UNIVERSITY OF GRANADA   (Spain)

Author keywords

Bus transit; Classification and regression trees (CART); Data mining; Non parametric techniques; Service quality

Indexed keywords

ATTRIBUTE IMPORTANCE; CART MODELS; CLASSIFICATION AND REGRESSION TREE; CLASSIFICATION TREES; CUSTOMER SATISFACTION SURVEY; INDEPENDENT VARIABLES; KEY ATTRIBUTES; MODEL ASSUMPTIONS; NON-PARAMETRIC TECHNIQUES; REGRESSION MODEL; SERVICE QUALITY; STATED PREFERENCE SURVEYS; STATISTICAL REGRESSION METHOD; TRANSIT SERVICES; TRANSIT SYSTEMS;

DATA MINING; FORESTRY; RATING; REGRESSION ANALYSIS; SURVEYS;

QUALITY OF SERVICE;

CLASSIFICATION; DATA PROCESSING; RATING; REGRESSION ANALYSIS; SURVEYS; TREES;

EID: 84861183891     PISSN: 09574174     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.eswa.2012.03.037     Document Type: Article

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