Service co-creation with the customer: The role of information systems

16th European Conference on Information Systems, ECIS 2008

Volumn , Issue , 2008, Pages

  Grace, Audrey ^a   Finnegan, Patrick ^a   Butler, Tom ^a  

^a UNIVERSITY COLLEGE CORK   (Ireland)

Author keywords

Activity theory; Consumer; Coproduction; Financial services; Information systems; Service Co creation

Indexed keywords

ACTIVITY THEORY; CO-CREATION; CO-PRODUCTION; CONSUMER; FINANCIAL SERVICE;

ACTIVITY COEFFICIENTS; INFORMATION SYSTEMS; PUBLIC RELATIONS; RESEARCH; SOCIETIES AND INSTITUTIONS;

SALES;

EID: 84870634203     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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