Distinguishing between service relationships and encounters

Journal of Applied Psychology

Volumn 84, Issue 2, 1999, Pages 218-233

  Gutek, Barbara A ^a   Bhappu, Anita D ^b   Liao Troth, Matthew A ^b   Cherry, Bennett ^b  

^a UNIVERSITY OF ARIZONA   (United States)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0033244579     PISSN: 00219010     EISSN: None     Source Type: Journal    
DOI: 10.1037/0021-9010.84.2.218     Document Type: Article

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