메뉴 건너뛰기




Volumn 25, Issue 5, 2005, Pages 675-687

The impact of the internet on professional relationships: The case of health care

Author keywords

[No Author keywords available]

Indexed keywords

INTERNET;

EID: 22144498121     PISSN: 02642069     EISSN: None     Source Type: Journal    
DOI: 10.1080/02642060500101021     Document Type: Article
Times cited : (17)

References (35)
  • 1
    • 0001872055 scopus 로고
    • The role of professional control in the management of complex organisations
    • Abernethy, M.A. and Stoelwinder, J.U. (1995) The role of professional control in the management of complex organisations, Accounting, Organisations and Society, 20(1), pp. 1-17.
    • (1995) Accounting, Organisations and Society , vol.20 , Issue.1 , pp. 1-17
    • Abernethy, M.A.1    Stoelwinder, J.U.2
  • 2
    • 0003196415 scopus 로고
    • Trappings versus substance in industrial marketing
    • (July/August)
    • Ames, B.C. (1970) Trappings versus substance in industrial marketing, Harvard Business Review, 48 (July/August), pp. 93-102.
    • (1970) Harvard Business Review , vol.48 , pp. 93-102
    • Ames, B.C.1
  • 3
    • 0030069703 scopus 로고    scopus 로고
    • The internet's challenge to health care provision
    • Coiera, E. (1996) The internet's challenge to health care provision, British Medical Journal, 312, pp. 3-4.
    • (1996) British Medical Journal , vol.312 , pp. 3-4
    • Coiera, E.1
  • 6
    • 0032576385 scopus 로고    scopus 로고
    • Towards quality management of medical information on the internet: Evaluation, labelling and filtering of information
    • Eysenbach, G. and Diepgen, T.L. (1998) Towards quality management of medical information on the internet: evaluation, labelling and filtering of information, British Medical Journal, 317, pp. 1496-1502.
    • (1998) British Medical Journal , vol.317 , pp. 1496-1502
    • Eysenbach, G.1    Diepgen, T.L.2
  • 7
    • 32644468959 scopus 로고    scopus 로고
    • FIND/SVP available at www.findsvp.com
    • FIND/SVP (1999) available at www.findsvp.com
    • (1999)
  • 8
    • 32644480861 scopus 로고    scopus 로고
    • FIND/SVP available at www.findsvp.com
    • FIND/SVP (2001) available at www.findsvp.com
    • (2001)
  • 10
    • 0037029314 scopus 로고    scopus 로고
    • The medical profession, the public, and the government
    • Ham, C. and Alberti, K. (2002) The medical profession, the public, and the government, British Medical Journal, 324, pp. 838-842.
    • (2002) British Medical Journal , vol.324 , pp. 838-842
    • Ham, C.1    Alberti, K.2
  • 11
    • 0003483570 scopus 로고    scopus 로고
    • Relationship marketing in corporate legal services
    • Hart, S. and Hogg, G. (1998) Relationship marketing in corporate legal services, The Services Industries Journal, 18(3), pp. 55-69.
    • (1998) The Services Industries Journal , vol.18 , Issue.3 , pp. 55-69
    • Hart, S.1    Hogg, G.2
  • 12
    • 84986104180 scopus 로고    scopus 로고
    • The internet empowered consumer: The professional service encounter in the age of the internet
    • Hogg, G., Laing, A.W. and Winkelman, D. (2003) The internet empowered consumer: the professional service encounter in the age of the internet, Journal of Services Marketing, 17(5), pp. 476-494.
    • (2003) Journal of Services Marketing , vol.17 , Issue.5 , pp. 476-494
    • Hogg, G.1    Laing, A.W.2    Winkelman, D.3
  • 13
    • 0030912433 scopus 로고    scopus 로고
    • Reliability of health information for the public on the world wide web: Systematic survey of advice on managing fever in children at home
    • Impicciatore, P., Pandolfini, C., Casella, N. and Bonati, M. (1997) Reliability of health information for the public on the world wide web: systematic survey of advice on managing fever in children at home, British Medical Journal, 314, pp. 1875-1881.
    • (1997) British Medical Journal , vol.314 , pp. 1875-1881
    • Impicciatore, P.1    Pandolfini, C.2    Casella, N.3    Bonati, M.4
  • 14
    • 0033581373 scopus 로고    scopus 로고
    • Promoting partnerships: Challenges for the internet age
    • Jadad, A. (1998) Promoting partnerships: challenges for the internet age, British Medical Journal, 319, pp. 761-764.
    • (1998) British Medical Journal , vol.319 , pp. 761-764
    • Jadad, A.1
  • 15
    • 1942491780 scopus 로고    scopus 로고
    • A dramaturgical view of the health care service encounter: Cultural value-based impression management guidelines for medical professional behaviour
    • John, J. (1996) A dramaturgical view of the health care service encounter: cultural value-based impression management guidelines for medical professional behaviour, European Journal of Marketing, 30(9). pp. 60-57.
    • (1996) European Journal of Marketing , vol.30 , Issue.9 , pp. 57-60
    • John, J.1
  • 17
    • 0029188979 scopus 로고
    • Big Bang health care reform - Does it work? The Case of Britain's 1991 NHS reforms
    • Klein, R. (1995) Big Bang health care reform - does it work? The Case of Britain's 1991 NHS reforms, Millbank Quarterly, 73, pp. 299-337.
    • (1995) Millbank Quarterly , vol.73 , pp. 299-337
    • Klein, R.1
  • 18
    • 0036624014 scopus 로고    scopus 로고
    • Political exhortation, patient expectation and professional execution: Perspectives on the consumerisation of health care
    • Laing, A.W. and Hogg, G. (2002) Political exhortation, patient expectation and professional execution: perspectives on the consumerisation of health care, British Journal of Management, 13(2), pp. 173-188.
    • (2002) British Journal of Management , vol.13 , Issue.2 , pp. 173-188
    • Laing, A.W.1    Hogg, G.2
  • 19
    • 32644484553 scopus 로고    scopus 로고
    • Re-conceptualising the service encounter: Professional services and information compowered consumers
    • Working Paper No.3
    • Laing, A.W. and Hogg, G. (2003) Re-conceptualising the service encounter: professional services and information compowered consumers, ESRC Cultures of Consumption Programme Working Paper Series. Working Paper No.3.
    • (2003) ESRC Cultures of Consumption Programme Working Paper Series
    • Laing, A.W.1    Hogg, G.2
  • 20
    • 19644364924 scopus 로고    scopus 로고
    • Willing conscripts or unwilling volunteers: Professionals and marketing in service organisations
    • Laing, A.W. and McKee, L. (2001) Willing conscripts or unwilling volunteers: professionals and marketing in service organisations, Journal of Marketing Management, 17(5/6), pp. 559-575.
    • (2001) Journal of Marketing Management , vol.17 , Issue.5-6 , pp. 559-575
    • Laing, A.W.1    McKee, L.2
  • 21
    • 4444228209 scopus 로고    scopus 로고
    • The future of the Internet in healthcare
    • R. Rice and J. Katz (eds), Thousands Oaks, CA: Sage
    • Mittman, R. and Cain, M. (1999) The future of the Internet in healthcare. In R. Rice and J. Katz (eds), The Internet and Health Communication, Thousands Oaks, CA: Sage.
    • (1999) The Internet and Health Communication
    • Mittman, R.1    Cain, M.2
  • 22
    • 0033974153 scopus 로고    scopus 로고
    • The educated patient: New challenges for the medical profession
    • Neuberger, J. (2000) The educated patient: new challenges for the medical profession, Journal of Internal Medicine, No. 247, pp. 6-10.
    • (2000) Journal of Internal Medicine , Issue.247 , pp. 6-10
    • Neuberger, J.1
  • 23
    • 0016515395 scopus 로고
    • The sick role and the role of the physician reconsidered
    • Parsons, T. (1975) The sick role and the role of the physician reconsidered, Millbank Quarterly, 53, pp. 257-278.
    • (1975) Millbank Quarterly , vol.53 , pp. 257-278
    • Parsons, T.1
  • 24
    • 0005956279 scopus 로고    scopus 로고
    • Business effectiveness and professional service personnel
    • Paulin, M., Ferguson, R.J. and Payaud, M. (2000) Business effectiveness and professional service personnel, European Journal of Marketing, 34(5/6), pp. 453-471.
    • (2000) European Journal of Marketing , vol.34 , Issue.5-6 , pp. 453-471
    • Paulin, M.1    Ferguson, R.J.2    Payaud, M.3
  • 25
    • 4444350972 scopus 로고    scopus 로고
    • The free access revolution
    • 4 March
    • Smith, D. (1999) The free access revolution, Marketing, 4 March, pp. 14-15.
    • (1999) Marketing , pp. 14-15
    • Smith, D.1
  • 27
  • 28
    • 0001550088 scopus 로고    scopus 로고
    • Life on the net: The reconstruction of self and community
    • Tambyah, S. (1996) Life on the net: the reconstruction of self and community, Advances in Consumer Research, 23, pp. 172-177.
    • (1996) Advances in Consumer Research , vol.23 , pp. 172-177
    • Tambyah, S.1
  • 29
    • 0032551245 scopus 로고    scopus 로고
    • Primary care: Core values
    • Toop, L. (1998) Primary care: core values, British Medical Journal, 316, pp. 1882-1883.
    • (1998) British Medical Journal , vol.316 , pp. 1882-1883
    • Toop, L.1
  • 30
    • 3242737174 scopus 로고    scopus 로고
    • Conspiring fruitfully with professionals: New management roles for professional organisations
    • Vermaak, H. and Weggeman, M. (1999) Conspiring fruitfully with professionals: new management roles for professional organisations, Management Decision, 37(1), pp. 29-44.
    • (1999) Management Decision , vol.37 , Issue.1 , pp. 29-44
    • Vermaak, H.1    Weggeman, M.2
  • 31
    • 0011028223 scopus 로고    scopus 로고
    • The customer as co-producer
    • Wikstrom, S. (1996) The customer as co-producer, European Journal of Marketing, 30(4), pp. 6-19.
    • (1996) European Journal of Marketing , vol.30 , Issue.4 , pp. 6-19
    • Wikstrom, S.1
  • 33
    • 0002747175 scopus 로고
    • Failure of internal marketing: The universities funding council bid system
    • (Summer)
    • Witzell, M.L. (1991) Failure of internal marketing: the universities funding council bid system, Public Money and Management (Summer), pp. 41-48.
    • (1991) Public Money and Management , pp. 41-48
    • Witzell, M.L.1
  • 34
    • 0347246778 scopus 로고    scopus 로고
    • Development of relationship marketing (connecting messages with mind: An empathetic marketing system)
    • Wolfe, D. (1998) Development of relationship marketing (connecting messages with mind: an empathetic marketing system), Journal of Consumer Marketing, 15(5), pp. 36-47.
    • (1998) Journal of Consumer Marketing , vol.15 , Issue.5 , pp. 36-47
    • Wolfe, D.1
  • 35
    • 0030913534 scopus 로고    scopus 로고
    • Commentary: Measuring quality and impact of the world wide web
    • Wyatt, J.C. (1997) Commentary: measuring quality and impact of the world wide web, British Medical Journal, 317, p. 1881.
    • (1997) British Medical Journal , vol.317 , pp. 1881
    • Wyatt, J.C.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.