메뉴 건너뛰기




Volumn 50, Issue 6, 2012, Pages 1137-1154

How to intensify the individual's feelings of belonging to a social networking site?: Contributions from community drivers and post-adoption behaviours

Author keywords

Behaviour; Communities; Community satisfaction; Interaction effects; Perceived community support; Routinisation; Social networking sites; Social networks

Indexed keywords


EID: 84863448520     PISSN: 00251747     EISSN: None     Source Type: Journal    
DOI: 10.1108/00251741211238373     Document Type: Article
Times cited : (27)

References (70)
  • 2
    • 0011939750 scopus 로고
    • Customer satisfaction, market share and profitability: Findings from Sweden
    • July
    • Anderson, E.W., Fornell, C. and Lehmann, D.R. (1994), "Customer satisfaction, market share and profitability: findings from Sweden" in Journal of Marketing, Vol. 58, July, pp. 53-66.
    • (1994) Journal of Marketing , vol.58 , pp. 53-66
    • Anderson, E.W.1    Fornell, C.2    Lehmann, D.R.3
  • 3
    • 0003258063 scopus 로고
    • The partial least squares (PLS) approach to causal modeling: Personal computer adoption and use an illustration
    • Barclay, D.W., Thompson, R. and Higgins, C. (1995), "The partial least squares (PLS) approach to causal modeling: personal computer adoption and use an illustration" in Technology Studies, Vol. 2, No. 2, pp. 285-309.
    • (1995) Technology Studies , vol.2 , Issue.2 , pp. 285-309
    • Barclay, D.W.1    Thompson, R.2    Higgins, C.3
  • 4
    • 37249000991 scopus 로고    scopus 로고
    • Developing a sense of virtual community measure
    • Blanchard, A.L. (2007), "Developing a sense of virtual community measure" in CyberPsychology & Behavior, Vol. 10, No. 6, pp. 827-30.
    • (2007) CyberPsychology & Behavior , vol.10 , Issue.6 , pp. 827-830
    • Blanchard, A.L.1
  • 5
    • 45549095746 scopus 로고    scopus 로고
    • Testing a model of sense of virtual community
    • Blanchard, A.L. (2008), "Testing a model of sense of virtual community" in Computers in Human Behavior, Vol. 24, No. 5, pp. 2107-23.
    • (2008) Computers in Human Behavior , vol.24 , Issue.5 , pp. 2107-2123
    • Blanchard, A.L.1
  • 6
    • 15044345111 scopus 로고    scopus 로고
    • The experienced sense of a virtual community: Characteristics and processes
    • Blanchard, A.L. and Markus, M.L. (2004), "The experienced sense of a virtual community: characteristics and processes" in The Data Base for Advances in Information Systems, Vol. 35, No. 1, pp. 65-79.
    • (2004) The Data Base for Advances in Information Systems , vol.35 , Issue.1 , pp. 65-79
    • Blanchard, A.L.1    Markus, M.L.2
  • 7
    • 35649015335 scopus 로고    scopus 로고
    • The mediating effect of organizational reputation on customer loyalty and service recommendation in the banking industry
    • Bontis, N., Booker, L.D. and Serenko, A. (2007), "The mediating effect of organizational reputation on customer loyalty and service recommendation in the banking industry" in Management Decision, Vol. 45, No. 9, pp. 1426-45.
    • (2007) Management Decision , vol.45 , Issue.9 , pp. 1426-1445
    • Bontis, N.1    Booker, L.D.2    Serenko, A.3
  • 9
    • 0030240445 scopus 로고    scopus 로고
    • An integrative framework for explaining reactions to a decision: The interactive effects of outcomes and procedures
    • Brockner, J. and Wiesenfeld, B.M. (1996), "An integrative framework for explaining reactions to a decision: the interactive effects of outcomes and procedures" in Psychological Bulletin, Vol. 120, pp. 189-208.
    • (1996) Psychological Bulletin , vol.120 , pp. 189-208
    • Brockner, J.1    Wiesenfeld, B.M.2
  • 10
    • 84863436820 scopus 로고    scopus 로고
    • Apoyo comunitario percibido y calidad relacional en las redes sociales online
    • doctoral thesis, University of Seville, Seville
    • Carballar, J.A. (2011), "Apoyo comunitario percibido y calidad relacional en las redes sociales online", doctoral thesis, University of Seville, Seville.
    • (2011)
    • Carballar, J.A.1
  • 12
    • 36448954655 scopus 로고    scopus 로고
    • The impact of participation in virtual brand communities on consumer trust and loyalty: The case of free software
    • Casaló, L., Flavián, C. and Guinalíu, M. (2007), "The impact of participation in virtual brand communities on consumer trust and loyalty: the case of free software" in Online Information Review, Vol. 31, No. 6, pp. 775-92.
    • (2007) Online Information Review , vol.31 , Issue.6 , pp. 775-792
    • Casaló, L.1    Flavián, C.2    Guinalíu, M.3
  • 14
    • 0003095695 scopus 로고    scopus 로고
    • The partial least squares approach for structural equation modeling
    • Marcoulides, G.A. (Ed.), Lawrence Erlbaum Associates, Hillsdale, NJ
    • Chin, W.W. (1998), "The partial least squares approach for structural equation modeling" in Marcoulides, G.A. (Ed.), Modern Methods for Business Research, Lawrence Erlbaum Associates, Hillsdale, NJ, pp. 295-336.
    • (1998) Modern Methods for Business Research , pp. 295-336
    • Chin, W.W.1
  • 15
    • 0000468286 scopus 로고    scopus 로고
    • Structural equation modeling analysis with small samples using partial least squares
    • Hoyle, R. (Ed.), Sage Publications, Thousand Oaks, CA
    • Chin, W.W. and Newsted, P.R. (1999), "Structural equation modeling analysis with small samples using partial least squares" in Hoyle, R. (Ed.), Statistical Strategies for Small Sample Research, Sage Publications, Thousand Oaks, CA, pp. 307-41.
    • (1999) Statistical Strategies for Small Sample Research , pp. 307-341
    • Chin, W.W.1    Newsted, P.R.2
  • 16
    • 0042242856 scopus 로고    scopus 로고
    • A partial least squares latent variable modeling approach for measuring interaction effects: Results from a Monte Carlo simulation study and an electronic-mail emotion/adoption study
    • Chin, W.W., Marcolin, B.L. and Newsted, P.R. (2003), "A partial least squares latent variable modeling approach for measuring interaction effects: results from a Monte Carlo simulation study and an electronic-mail emotion/adoption study" in Information Systems Research, Vol. 14, No. 2, pp. 189-217.
    • (2003) Information Systems Research , vol.14 , Issue.2 , pp. 189-217
    • Chin, W.W.1    Marcolin, B.L.2    Newsted, P.R.3
  • 18
    • 0001515605 scopus 로고
    • Information technology implementation research: A technological diffusion approach
    • Cooper, R.B. and Zmud, R.W. (1990), "Information technology implementation research: a technological diffusion approach" in Management Science, Vol. 36, No. 2, pp. 123-39.
    • (1990) Management Science , vol.36 , Issue.2 , pp. 123-139
    • Cooper, R.B.1    Zmud, R.W.2
  • 19
    • 14644436741 scopus 로고    scopus 로고
    • A social influence model of consumer participation in network-and small-group-based virtual communities
    • Dholakia, U.M., Bagozzi, R.P. and Pearo, L.K. (2004), "A social influence model of consumer participation in network-and small-group-based virtual communities" in International Journal of Research in Marketing, Vol. 21, No. 3, pp. 241-63.
    • (2004) International Journal of Research in Marketing , vol.21 , Issue.3 , pp. 241-263
    • Dholakia, U.M.1    Bagozzi, R.P.2    Pearo, L.K.3
  • 20
    • 84555188083 scopus 로고    scopus 로고
    • The pervasiveness, connectedness, and intrusiveness of social network site use among young adolescents
    • Espinoza, G. and Juvonen, J. (2011), "The pervasiveness, connectedness, and intrusiveness of social network site use among young adolescents" in CyberPsychology, Behavior, and Social Networking, Vol. 14, No. 12, pp. 705-9.
    • (2011) CyberPsychology, Behavior, and Social Networking , vol.14 , Issue.12 , pp. 705-709
    • Espinoza, G.1    Juvonen, J.2
  • 22
    • 29144523060 scopus 로고    scopus 로고
    • The role played by perceived usability, satisfaction and consumer trust on website loyalty
    • Flavián, C., Guinaliu, M. and Gurrea, R. (2006), "The role played by perceived usability, satisfaction and consumer trust on website loyalty" in Information & Management, Vol. 43, No. 1, pp. 1-14.
    • (2006) Information & Management , vol.43 , Issue.1 , pp. 1-14
    • Flavián, C.1    Guinaliu, M.2    Gurrea, R.3
  • 23
    • 70349955004 scopus 로고    scopus 로고
    • Online persuasion in Facebook and Mixi: A cross-cultural comparison
    • Fogg, B.J. and Iizawa, D. (2008), "Online persuasion in Facebook and Mixi: a cross-cultural comparison" in Persuasive, pp. 35-46.
    • (2008) Persuasive , pp. 35-46
    • Fogg, B.J.1    Iizawa, D.2
  • 24
    • 38149103431 scopus 로고    scopus 로고
    • The behavior chain for online participation: How successful web services structure persuasion
    • Fogg, B.J. and Eckles, D. (2007), "The behavior chain for online participation: how successful web services structure persuasion" in Persuasive, pp. 199-209.
    • (2007) Persuasive , pp. 199-209
    • Fogg, B.J.1    Eckles, D.2
  • 25
    • 0000009769 scopus 로고
    • Evaluating structural equation models with unobservable variables and measurement error
    • Fornell, C. and Larcker, D. (1981), "Evaluating structural equation models with unobservable variables and measurement error" in Journal of Marketing Research, Vol. 18, No. 1, pp. 39-50.
    • (1981) Journal of Marketing Research , vol.18 , Issue.1 , pp. 39-50
    • Fornell, C.1    Larcker, D.2
  • 26
    • 21744448471 scopus 로고
    • Determinants of long-term orientation in buyer-seller relationships
    • Ganesan, S. (1994), "Determinants of long-term orientation in buyer-seller relationships" in Journal of Marketing, Vol. 58, No. 2, pp. 1-19.
    • (1994) Journal of Marketing , vol.58 , Issue.2 , pp. 1-19
    • Ganesan, S.1
  • 27
    • 0001178032 scopus 로고    scopus 로고
    • Structural equation modeling techniques and regression: Guidelines for research practice
    • August
    • Gefen, D., Straub, D. and Boudreau, M. (2000), "Structural equation modeling techniques and regression: guidelines for research practice" in Communications of the Association for Information Systems, Vol. 7, August, pp. 1-78.
    • (2000) Communications of the Association for Information Systems , vol.7 , pp. 1-78
    • Gefen, D.1    Straub, D.2    Boudreau, M.3
  • 28
    • 84950645271 scopus 로고
    • The predictive sample reuses method with applications
    • Geisser, S. (1975), "The predictive sample reuses method with applications" in Journal of the American Statistical Association, Vol. 70, No. 350, pp. 320-8.
    • (1975) Journal of the American Statistical Association , vol.70 , Issue.350 , pp. 320-328
    • Geisser, S.1
  • 29
    • 0030268636 scopus 로고    scopus 로고
    • The effects of trust and interdependence on relationship commitment: A trans-Atlantic study
    • Geyskens, I., Steenkamp, J.-B., Scheer, L.K. and Kumar, N. (1996), "The effects of trust and interdependence on relationship commitment: a trans-Atlantic study" in International Journal of Research in Marketing, Vol. 13, No. 4, pp. 303-17.
    • (1996) International Journal of Research in Marketing , vol.13 , Issue.4 , pp. 303-317
    • Geyskens, I.1    Steenkamp, J.-B.2    Scheer, L.K.3    Kumar, N.4
  • 30
    • 84905082651 scopus 로고
    • From marketing mix to relationship marketing: Towards a paradigm shift in marketing
    • Grönroos, C. (1994), "From marketing mix to relationship marketing: towards a paradigm shift in marketing" in Management Decision, Vol. 1994, pp. 4-20.
    • (1994) Management Decision , vol.1994 , pp. 4-20
    • Grönroos, C.1
  • 32
    • 75149197924 scopus 로고    scopus 로고
    • A comparison of approaches for the analysis of interaction effects between latent variables using partial least squares path modeling
    • Henseler, J. and Chin, W.W. (2010), "A comparison of approaches for the analysis of interaction effects between latent variables using partial least squares path modeling" in Structural Equation Modeling, Vol. 17, No. 1, pp. 82-109.
    • (2010) Structural Equation Modeling , vol.17 , Issue.1 , pp. 82-109
    • Henseler, J.1    Chin, W.W.2
  • 33
    • 78049336174 scopus 로고    scopus 로고
    • Testing moderating effects in PLS path models: An illustration of available procedures
    • Vinzi, E.V., Chin, W.W., Henseler, J., Wang, H. (Eds.), Springer, Berlin
    • Henseler, J. and Fassot, G. (2010), "Testing moderating effects in PLS path models: an illustration of available procedures" in Vinzi, E.V., Chin, W.W., Henseler, J. and Wang, H. (Eds.), Handbook of PLS and Marketing, Springer, Berlin, pp. 713-36.
    • (2010) Handbook of PLS and Marketing , pp. 713-736
    • Henseler, J.1    Fassot, G.2
  • 34
    • 33947578271 scopus 로고    scopus 로고
    • Measuring perceived community support: Factorial structure, longitudinal invariance, and predictive validity of the PCSQ (Perceived Community Support Questionnaire)
    • Herrero, J. and Gracia, E. (2007), "Measuring perceived community support: factorial structure, longitudinal invariance, and predictive validity of the PCSQ (Perceived Community Support Questionnaire)" in Journal of Community Psychology, Vol. 35, No. 2, pp. 197-217.
    • (2007) Journal of Community Psychology , vol.35 , Issue.2 , pp. 197-217
    • Herrero, J.1    Gracia, E.2
  • 35
    • 79961155032 scopus 로고    scopus 로고
    • Building brand loyalty through managing brand community commitment
    • Hur, W.-M., Ahn, K.-H. and Kim, M. (2011), "Building brand loyalty through managing brand community commitment" in Management Decision, Vol. 49, No. 7, pp. 1194-213.
    • (2011) Management Decision , vol.49 , Issue.7 , pp. 1194-1213
    • Hur, W.-M.1    Ahn, K.-H.2    Kim, M.3
  • 37
    • 0347592347 scopus 로고    scopus 로고
    • Knowledge sharing in virtual communities: An e-business perspective
    • Koh, J. and Kim, Y.-G. (2004), "Knowledge sharing in virtual communities: an e-business perspective" in Expert Systems with Applications, Vol. 26, No. 2, pp. 155-66.
    • (2004) Expert Systems with Applications , vol.26 , Issue.2 , pp. 155-166
    • Koh, J.1    Kim, Y.-G.2
  • 38
    • 0036003878 scopus 로고    scopus 로고
    • The field behind the screen: Using netnography for marketing research in online communities
    • Kozinets, R.V. (2002), "The field behind the screen: using netnography for marketing research in online communities" in Journal of Marketing Research, Vol. 39, pp. 61-72.
    • (2002) Journal of Marketing Research , vol.39 , pp. 61-72
    • Kozinets, R.V.1
  • 39
    • 0001125266 scopus 로고    scopus 로고
    • E-tribalized marketing? The strategic implications of virtual communities of consumption
    • Kozinets, R.V. (1999), "E-tribalized marketing? The strategic implications of virtual communities of consumption" in European Management Journal, Vol. 17, No. 3, pp. 252-64.
    • (1999) European Management Journal , vol.17 , Issue.3 , pp. 252-264
    • Kozinets, R.V.1
  • 40
    • 71649084818 scopus 로고    scopus 로고
    • An empirical study of the factors affecting social network service use
    • Kwon, O. and Wen, Y. (2010), "An empirical study of the factors affecting social network service use" in Computers in Human Behavior, Vol. 26, No. 2, pp. 254-63.
    • (2010) Computers in Human Behavior , vol.26 , Issue.2 , pp. 254-263
    • Kwon, O.1    Wen, Y.2
  • 41
    • 3042609508 scopus 로고    scopus 로고
    • Customer value, satisfaction, loyalty, and switching costs: An illustration from a business-to-business service context
    • Lam, S.Y., Shankar, V., Erramilli, M.K. and Murthy, B. (2004), "Customer value, satisfaction, loyalty, and switching costs: an illustration from a business-to-business service context" in Journal of the Academy of Marketing Science, Vol. 32, No. 3, pp. 293-311.
    • (2004) Journal of the Academy of Marketing Science , vol.32 , Issue.3 , pp. 293-311
    • Lam, S.Y.1    Shankar, V.2    Erramilli, M.K.3    Murthy, B.4
  • 43
    • 56049114389 scopus 로고    scopus 로고
    • Determinants of successful virtual communities: Contributions from system characteristics and social factors
    • Lin, H.-F. (2008), "Determinants of successful virtual communities: contributions from system characteristics and social factors" in Information & Management, Vol. 45, No. 8, pp. 522-7.
    • (2008) Information & Management , vol.45 , Issue.8 , pp. 522-527
    • Lin, H.-F.1
  • 45
    • 23144467997 scopus 로고
    • Commitment to organizations and occupations: Extension and test of a three-component conceptualization
    • Meyer, J.P., Allen, N.J. and Smith, C.A. (1993), "Commitment to organizations and occupations: extension and test of a three-component conceptualization" in Journal of Applied Psychology, Vol. 78, No. 4, pp. 538-51.
    • (1993) Journal of Applied Psychology , vol.78 , Issue.4 , pp. 538-551
    • Meyer, J.P.1    Allen, N.J.2    Smith, C.A.3
  • 46
    • 29144506678 scopus 로고    scopus 로고
    • Dual emphasis and the long-term financial impact of customer satisfaction
    • Mittal, V., Sayrak, A., Tadikamalla, P. and Anderson, E. (2005), "Dual emphasis and the long-term financial impact of customer satisfaction" in Marketing Science, Vol. 24, No. 4, pp. 544-55.
    • (2005) Marketing Science , vol.24 , Issue.4 , pp. 544-555
    • Mittal, V.1    Sayrak, A.2    Tadikamalla, P.3    Anderson, E.4
  • 47
    • 0344216721 scopus 로고    scopus 로고
    • Lurking in email-based discussion list
    • doctoral dissertation, South Bank University, London
    • Nonnecke, B. (2000), "Lurking in email-based discussion list", doctoral dissertation, South Bank University, London.
    • (2000)
    • Nonnecke, B.1
  • 48
    • 33645465333 scopus 로고    scopus 로고
    • Non-public and public online community participation: Needs, attitudes and behaviour
    • Nonnecke, B., Andrews, D. and Preece, J. (2006), "Non-public and public online community participation: needs, attitudes and behaviour" in Electronic Commerce Research, Vol. 6, No. 1, pp. 7-20.
    • (2006) Electronic Commerce Research , vol.6 , Issue.1 , pp. 7-20
    • Nonnecke, B.1    Andrews, D.2    Preece, J.3
  • 49
    • 0003528130 scopus 로고
    • McGraw-Hill, New York, NY, 2nd ed
    • Nunnally, J. (1978), Psychometric Theory, 2nd ed., McGraw-Hill, New York, NY.
    • (1978) Psychometric Theory
    • Nunnally, J.1
  • 50
    • 1142279649 scopus 로고    scopus 로고
    • The top five reasons for lurking: Improving community experiences for everyone
    • Preece, J., Nonnecke, B. and Andrews, D. (2004), "The top five reasons for lurking: improving community experiences for everyone" in Computers in Human Behavior, Vol. 20, No. 2, pp. 201-23.
    • (2004) Computers in Human Behavior , vol.20 , Issue.2 , pp. 201-223
    • Preece, J.1    Nonnecke, B.2    Andrews, D.3
  • 52
    • 0036812191 scopus 로고    scopus 로고
    • Getting return on quality: Cost reduction, revenue expansion, or both?
    • October
    • Rust, R., Moorman, Ch. and Dickson, P.R. (2002), "Getting return on quality: cost reduction, revenue expansion, or both?" in Journal of Marketing, Vol. 66, October, pp. 7-24.
    • (2002) Journal of Marketing , vol.66 , pp. 7-24
    • Rust, R.1    Moorman, C.2    Dickson, P.R.3
  • 53
    • 0027989018 scopus 로고
    • The nature and determinants of it acceptance, routinization, and infusion
    • Levine, L. (Ed.), North-Holland, New York, NY
    • Saga, V. and Zmud, R.W. (1994), "The nature and determinants of it acceptance, routinization, and infusion" in Levine, L. (Ed.), Diffusion, Transfer, and Implementation of Information Technology, North-Holland, New York, NY, pp. 67-86.
    • (1994) Diffusion, Transfer, and Implementation of Information Technology , pp. 67-86
    • Saga, V.1    Zmud, R.W.2
  • 54
    • 70149105673 scopus 로고    scopus 로고
    • The moderating effects of involvement on the relationships between satisfaction, trust and commitment in e-banking
    • Sánchez-Franco, M.J. (2009), "The moderating effects of involvement on the relationships between satisfaction, trust and commitment in e-banking" in Journal of Interactive Marketing, Vol. 23, No. 3, pp. 247-58.
    • (2009) Journal of Interactive Marketing , vol.23 , Issue.3 , pp. 247-258
    • Sánchez-Franco, M.J.1
  • 55
    • 77956191757 scopus 로고    scopus 로고
    • Expressive aesthetics to ease perceived community support: Exploring personal innovativeness and routinised behaviour as moderators in Tuenti
    • Sánchez-Franco, M.J. and Roldán, J.R. (2010), "Expressive aesthetics to ease perceived community support: exploring personal innovativeness and routinised behaviour as moderators in Tuenti" in Computers in Human Behavior, Vol. 26, No. 6, pp. 1445-57.
    • (2010) Computers in Human Behavior , vol.26 , Issue.6 , pp. 1445-1457
    • Sánchez-Franco, M.J.1    Roldán, J.R.2
  • 56
    • 48249141415 scopus 로고    scopus 로고
    • Looking forward: Toward an understanding of the nature and definition of IT acceptance
    • Schwarz, A. and Chin, W.W. (2007), "Looking forward: toward an understanding of the nature and definition of IT acceptance" in Journal of the Association for Information Systems, Vol. 8, No. 4, pp. 230-43.
    • (2007) Journal of the Association for Information Systems , vol.8 , Issue.4 , pp. 230-243
    • Schwarz, A.1    Chin, W.W.2
  • 57
    • 29144442931 scopus 로고    scopus 로고
    • The customer's path to loyalty: A partial test of the relationships of prior experience, justice, and customer satisfaction
    • doctoral thesis, Faculty of the Virginia Polytechnic Institute and State University, Blacksburg, VA
    • Severt, E. (2002), "The customer's path to loyalty: a partial test of the relationships of prior experience, justice, and customer satisfaction", doctoral thesis, Faculty of the Virginia Polytechnic Institute and State University, Blacksburg, VA.
    • (2002)
    • Severt, E.1
  • 58
    • 0031539651 scopus 로고    scopus 로고
    • The effects of organizational difference and trust on the effectiveness of selling partnerships
    • Smith, J.B. and Barclay, D. (1997), "The effects of organizational difference and trust on the effectiveness of selling partnerships" in Journal of Marketing, Vol. 61, pp. 3-21.
    • (1997) Journal of Marketing , vol.61 , pp. 3-21
    • Smith, J.B.1    Barclay, D.2
  • 60
    • 0000629975 scopus 로고
    • Cross validatory choice and assessment of statistical predictions
    • Stone, M. (1974), "Cross validatory choice and assessment of statistical predictions" in Journal of the Royal Statistical Society, Series B, Vol. 36, No. 2, pp. 111-47.
    • (1974) Journal of the Royal Statistical Society, Series B , vol.36 , Issue.2 , pp. 111-147
    • Stone, M.1
  • 61
    • 27944507315 scopus 로고    scopus 로고
    • The role of moderating factors in user technology acceptance
    • Sun, H. and Zhang, P. (2006), "The role of moderating factors in user technology acceptance" in International Journal of Human-Computer Studies, Vol. 64, No. 2, pp. 53-78.
    • (2006) International Journal of Human-Computer Studies , vol.64 , Issue.2 , pp. 53-78
    • Sun, H.1    Zhang, P.2
  • 62
    • 55949111709 scopus 로고    scopus 로고
    • Technology use on the front line: How technology enhances individual performance
    • Sundaram, S., Schwarz, A., Jones, E. and Chin, W.W. (2007), "Technology use on the front line: how technology enhances individual performance" in Journal of the Academy of Marketing Sciences, Vol. 35, No. 1, pp. 101-12.
    • (2007) Journal of the Academy of Marketing Sciences , vol.35 , Issue.1 , pp. 101-112
    • Sundaram, S.1    Schwarz, A.2    Jones, E.3    Chin, W.W.4
  • 63
    • 84986132002 scopus 로고    scopus 로고
    • Extending trust and mutual trust in business relationships towards a synchronised trust chain in marketing channels
    • Svensson, G. (2001), "Extending trust and mutual trust in business relationships towards a synchronised trust chain in marketing channels" in Management Decision, Vol. 39, No. 6, pp. 431-40.
    • (2001) Management Decision , vol.39 , Issue.6 , pp. 431-440
    • Svensson, G.1
  • 65
    • 0035595776 scopus 로고    scopus 로고
    • Developing a optimal match within online communities: An exploration of CMC support communities and traditional support
    • Turner, J.W., Grube, J. and Meyers, J. (2001), "Developing a optimal match within online communities: an exploration of CMC support communities and traditional support" in Journal of Communication, Vol. 51, No. 2, pp. 231-51.
    • (2001) Journal of Communication , vol.51 , Issue.2 , pp. 231-251
    • Turner, J.W.1    Grube, J.2    Meyers, J.3
  • 66
    • 77955515858 scopus 로고    scopus 로고
    • Cultural differences, experience with social networks and the nature of 'true commitment' in Facebook
    • Vasalou, A., Joinson, A.N. and Courvoisier, D. (2010), "Cultural differences, experience with social networks and the nature of 'true commitment' in Facebook" in International Journal of Human-Computer Studies, Vol. 68, No. 10, pp. 719-28.
    • (2010) International Journal of Human-Computer Studies , vol.68 , Issue.10 , pp. 719-728
    • Vasalou, A.1    Joinson, A.N.2    Courvoisier, D.3
  • 68
    • 85046908893 scopus 로고    scopus 로고
    • Does the internet increase, decrease or supplement social capital? Social networks, participation and community commitment
    • Wellman, B., Haase, A.Q., Witte, J. and Hampton, K. (2001), "Does the internet increase, decrease or supplement social capital? Social networks, participation and community commitment" in American Behavioral Scientist, Vol. 45, pp. 436-55.
    • (2001) American Behavioral Scientist , vol.45 , pp. 436-455
    • Wellman, B.1    Haase, A.Q.2    Witte, J.3    Hampton, K.4
  • 70
    • 77955271792 scopus 로고    scopus 로고
    • Trust factors influencing virtual community members: A study of transaction communities
    • Wu, J.-J., Chen, Y.-H. and Chung, Y.-S. (2010), "Trust factors influencing virtual community members: a study of transaction communities" in Journal of Business Research, Vol. 63, No. 9, pp. 1025-32.
    • (2010) Journal of Business Research , vol.63 , Issue.9 , pp. 1025-1032
    • Wu, J.-J.1    Chen, Y.-H.2    Chung, Y.-S.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.