Non-public and public online community participation: Needs, attitudes and behavior

Electronic Commerce Research

Volumn 6, Issue 1, 2006, Pages 7-20

  Nonnecke, Blair ^a   Andrews, Dorine ^b   Preece, Jenny ^c  

^a UNIVERSITY OF GUELPH   (Canada)

^b RWD Technologies   (United States)

^c UNIVERSITY OF MARYLAND   (United States)

Author keywords

Bulletin board; Lurking; Nonpublic participation; Online community; Posting; Survey

Indexed keywords

BEHAVIORAL RESEARCH; BULLETIN BOARDS; SOCIAL NETWORKING (ONLINE); SURVEYS;

COMMUNITY PARTICIPATION; LURKERS; LURKING; NONPUBLIC PARTICIPATION; ON-LINE COMMUNITIES; OPTIMISTICS; PASSIVE BEHAVIOR; POSTING;

ONLINE SYSTEMS;

EID: 33645465333     PISSN: 13895753     EISSN: 15729362     Source Type: Journal    
DOI: 10.1007/s10660-006-5985-x     Document Type: Article

References (23)

1. Nonnecke, B. (2000). Lurking in email-based discussion lists. Unpublished Ph.D., South Bank University, London.
2. Nonnecke, B., & Preece, J. (2000). Lurker demographics: Counting the silent. Paper presented at the ACM CHI 2000 Conference on Human Factors in Computing Systems, The Hague.
3. Preece, J. (2000). Online communities: Designing usability, supporting sociability. Chichester, England: John Wiley & Sons.
4. Mason, B., & Dicks, B. (1999). The digital ethnographer. Retrieved March 15, 2004, from http://www.socio.demon.co.uk/magazine/6/ dicksmason.html
5. Andrews, D., Nonnecke, B., & Preece, J. (2004). Electronic survey methodology: A case study in reaching hard-to-involve Internet users. International Journal of Human-Computer Interaction, 16 (2).
6. Nonnecke, B., & Preece, J. (2000). Persistence and lurkers: A pilot study. Paper presented at the 33rd Hawaii International Conference on System Sciences, Maui, Hawaii.
7. Nonnecke, B., & Preece, J. (2001). Why lurkers lurk. Paper presented at the Americas Conference on Information Systems, Boston.
8. Rafaeli, S., Ravid, G., & Soroka, V. (2004). De-lurking in virtual communities: A social communication network approach to measuring the effects of social and cultural capital. Paper presented at the Proceedings of the 37th Hawaii International Conference on System Science-2004, Big Island, Hawai'i.
9. Millen, D.R. (2000). Audience maps: Visualizing listeners (lurkers) in a shared conversation space. Paper presented at the 33rd Hawaii International Conference on System Sciences, Maui, Hawaii.
10. Takahashi, M., Fujimoto, M., & Yamasaki, N. (2003). The active lurker: Influence of an in-house online community on its outside environment. Paper presented at the Group 2003 International ACM SIGGROUP Conference on Supporting Group Work, Sanibel Island, Florida.
11. Kollock, P., & Smith, M. (1996). Managing the virtual commons: Cooperation and conflict in computer communities. In S. Herring (Ed.), Computer-mediated communication: Linguistic, social, and cross-cultural perspectives (pp. 109-128). Amsterdam: John Benjamins.
12. Maloney-Krichmar, D., & Preece, J. (2004). A multilevel analysis of sociability, usability and community dynamics in an online health community. Accepted by Transactions on Human-Computer Interaction (TOCHI).
13. Abras, C. (2003). Determining success in online education and health communities. Unpublished Ph.D., University of Baltimore County Maryland, Baltimore, MD 21250.
14. Preece, J., Abras, C., & Maloney-Krichmar, D. (2004). Designing and evaluating online communities: Research speaks to emerging practice. International Journal of Web-based Communities, 1 (1), 2-18.
15. Katz, J. (1998). Luring the Lurkers. Retrieved March 15, 2004, from http://slashdot.org/features/98/12/28/1745252.shtml
16. Dillman, D.A. (2000). Mail and web-based survey: The tailored design method. New York: John Wiley & Sons.
17. Pew. (2002). PewTrack2000Codebook.doc. Retrieved March 14, 2004, from http://www.pewinternet.org/datasets/dataset.asp?id=10
18. Parks, R.M., & Floyd, K. (1996). Making friends in cyberspace. Journal of Computer-Mediated Communication, 1 (4).
19. Turner, J.W., Grube, J.A., & Meyers, J. (2001). Developing an optimal match within online communities: An exploration of CMC support communities and traditional support. Journal of Communications, 231-251.
20. Nonnecke, B., & Preece, J. (1999). Shedding light on lurkers in online communities. Paper presented at the Ethnographic Studies in Real and Virtual Environments: Inhabited Information Spaces and Connected Communities, Edinburgh.
21. Preece, J., Nonnecke, B., & Andrews, D. (2004). The top 5 reasons for lurking: Improving community experiences for everyone. Special Issue of Computers in Human Behavior: An Interdisciplinary Perspective, 20 (2).
22. Putnam, R.D. (2000). Bowling alone: The collapse and revival of American community. New York, NY: Simon & Schuster.
23. Pew. (2003). The ever-shifting internet population: A new look at Internet access and the digital divide. Retrieved October 8, 2004 from http://207.21.232.103/pdfs/PIP_Shifting_Net_Pop_Report.pdf.